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Summary of reviewsGarden Hotel is highly praised for its strategic location, particularly by travelers needing proximity to Kutaisi International Airport. Its convenient access allows guests to reach the airport in a mere 10 to 20 minutes by taxi. Although situated slightly outside the city center along a busy road, the hotel provides excellent transport links, making it ideal for short stays. The industrial surroundings are offset by the tranquil and beautifully maintained garden on the hotel grounds, offering a peaceful escape.
The breakfast at Garden Hotel receives commendations for its variety and quality, often featuring local products, catering to different dietary preferences and providing hearty, filling meals. Guests enjoy both the taste and the efficiency of the breakfast service, particularly for early risers. While some found the breakfast options somewhat basic, the overall impression is positive.
Dinner experiences at the Garden Hotel are generally favorable with guests appreciating the quality of food ordered through a designated application from nearby restaurants. The attentiveness of the staff in facilitating food delivery, alongside the enjoyment of Georgian wine, adds to the dining experience. Despite the absence of an on-site restaurant, the recommendations for local cafes and the opportunity for self-catered barbecues using the hotel’s facilities impress guests.
The rooms at the Garden Hotel are applauded for cleanliness, comfort and good value for money. Guests describe them as tidy, well-equipped with air-conditioning and refrigerators and particularly pleasant when facing the garden. Clean towels, comfortable beds and adequate room amenities contribute to a positive stay. Some minor issues like small room sizes, insufficient heating and street noise did arise, but these do not significantly detract from the generally favorable sentiment.
Staff at the Garden Hotel are frequently highlighted for their excellent service, friendliness and helpfulness. Guests appreciate the efficient check-in process, assistance with local orientation and various small gestures of hospitality, such as offering homemade wine. The professional and kind demeanor of the staff creates a warm and welcoming environment.
The hotel's high standards of cleanliness extend beyond the rooms to the entire property, including the well-maintained garden. Though there are occasional minor issues, such as dirt marks or plumbing concerns in bathrooms, the overall cleanliness is commendable.
Guests generally report a good Wi-Fi experience with sufficient connectivity for work and leisure activities. While there are occasional reports of intermittent connections in some rooms, the Wi-Fi generally meets guest expectations.
The outdoor pool and surrounding garden area receive a mix of praise and suggestions for improvement. The picturesque setting and well-kept garden contribute to a serene atmosphere, though some guests find the pool small or occasionally not well-maintained. Typically, the pool area is appreciated as a refreshing haven in warm weather.
Parking facilities at the Garden Hotel are consistently praised for being secure, ample and free, making the hotel a convenient choice for guests with vehicles. This, along with the comfortable and recent bedding, ensures a restful night's sleep for most visitors.
Garden Hotel also caters well to business travelers, offering essential services such as 24/7 reception, English-speaking staff, shuttle and airport transfers and additional conveniences like a nearby gas station.
In summary, Garden Hotel offers a comfortable, clean and welcoming environment with excellent service, convenient location and beautiful garden grounds, making it a highly recommended choice for both short and longer stays. Show more
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Categories
Hotel with Swimming Pool
This hotel provides a swimming pool set in a lovely garden. Guests appreciate the refreshing pool area for relaxation. The hotel offers a pleasant environment for enjoying warm days.
Outdoor Pool
Hotel with Free Wi-Fi
Located in Kutaisi, Garden Hotel offers free Wi-Fi. The hotel's provision of complimentary Wi-Fi ensures guests can easily stay connected.
Hotel with Outdoor Pool
The hotel offers a seasonal outdoor swimming pool nestled within a serene garden setting, providing a tranquil oasis for guests.
Business Hotel
Hotel with Parking
Cheap Hotel
Small Hotel
Room Types
Budget Double RoomThe private pool is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a wardrobe, parquet floors as well as garden views. The unit has 1 bed.
Budget Twin RoomThis twin room features a private pool. Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a wardrobe, parquet floors as well as garden views. The unit has 2 beds.
Budget Double or Twin RoomThis twin/double room features a private pool. Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as garden views. The unit has 2 beds.
Guest Reviews
8.7
Very Good
Location
The Garden Hotel boasts a superb location for travelers with its close proximity to Kutaisi International Airport. This convenient spot allows guests to reach the airport in just 10 to 20 minutes by taxi, making it ideal for those with early morning or late-night flights. Nestled between the airport and the city, the hotel provides easy access for transit visitors who need an overnight stay either before departure or after arrival.
While the hotel is slightly outside the city center and situated along a busy main road, it compensates with its excellent connectivity. The nearby bus stops provide a route into the city, making it a suitable base for short stays. The immediate area might not appeal to those seeking tourist attractions due to its industrial surroundings and proximity to car workshops. However, the hotel grounds offer a peaceful retreat with a beautifully maintained garden, perfect for relaxation after a day of travel.
The well-kept and clean rooms compliment the convenient location and the hotel provides the practicality of ordering food deliveries due to the lack of nearby cafes and shops. Those looking for a strategic spot with easy airport access will find the Garden Hotel to be a comfortable and efficient choice.
Breakfast
The breakfast at Garden Hotel has received largely positive feedback from guests. Reviews commonly describe the breakfast offerings as good with many highlighting it as very good or excellent. Guests appreciate the variety and the fact that breakfast includes local products, adding a unique touch to the meal. For those with dietary preferences, vegetarian options are available. Many visitors found the breakfast to be tasty, filling and hearty, which added to their satisfaction. Early risers were pleased with the provision of a hot breakfast prepared as soon as requested.
On the downside, a few guests noted that the breakfast was quite basic or average with some critical of the offerings such as ketchup without butter and some preferring to get their morning meal from nearby cafes or supermarkets. Despite this, the majority were pleased with the breakfast experience, making it a notable part of their stay at Garden Hotel.
Dinner
Guests of the Garden Hotel have commented favorably on their dinner experiences despite some limitations. The wine offered, particularly Georgian wine, has been highlighted as excellent and enjoyable. The staff are attentive, assisting with printing necessary documents and helping to order dinner directly to the room. While there is no on-site cafe or restaurant, meals can be ordered from nearby restaurants through a special application provided by the hotel. Guests have commented on the good quality of the dinners, mentioning that the dishes are very delicious. Though some found it challenging to locate a nearby nice restaurant and noted the absence of a hotel restaurant, others were pleased with the nearby cafes recommended by the hotel, where the food was delicious and affordable. For those willing to explore, there are some shops and eateries within walking distance. Additionally, the hotel grounds offer facilities for grilling shish kebabs, providing everything needed for a self-catered barbecue.
Rooms
At the Garden Hotel, the guest feedback highlights a consistent level of cleanliness and comfort within the rooms. Many reviews speak positively of spacious, well-prepared rooms that offer a cozy and tidy environment. Clean towels, comfortable beds and adequate room amenities like air-conditioning and refrigerators contribute to an agreeable stay for travelers. Notably, accommodations are praised for being clean, functional and good value for money. Visitors seem particularly pleased with the rooms facing the garden, finding them nice and pleasant.
However, the reviews also bring attention to a few recurring issues. Several guests pointed out that rooms are relatively small and the lack of sufficient heating can make nights quite chilly, particularly during colder periods. There's mention of dim lighting and when temperatures soar, the air conditioning may not cool effectively. Noise from the street can be a problem for rooms on that side and the thin walls don't offer much sound insulation. A few reviews commented on minor maintenance issues such as a poorly insulated window, slightly damaged doors or outdated furnishing.
Overall, the Garden Hotel offers clean, comfortable and well-equipped rooms with good facilities. While there are minor inconveniences and occasional complaints, the general sentiment tilts favorably towards a decent and relatively pleasant stay.
Beds
Garden Hotel has garnered enthusiastic feedback when it comes to the comfort of its beds. Many guests have praised the comfortable and cozy beds, often mentioning that the mattresses and bed sheets are clean and inviting. Reviews recurrently highlight how recent and ideal the mattresses are, contributing to a restful night's sleep.
However, experiences with bed sizes and specific mattress conditions do vary. While there are reports of beds being very comfortable, there are occasional mentions of rock-hard mattresses and a few issues with beds having footboards, which some guests found restrictive. Additionally, a few guests noted that the mattress could be a bit too long for the bed frame or found the mattress somewhat uncomfortable.
Overall, Garden Hotel seems to provide largely comfortable sleeping arrangements with most guests finding the beds conducive to a good night's sleep.
Cleanliness
Garden Hotel consistently impresses guests with its high standards of cleanliness. Most visitors highlight the exceptionally clean rooms, describing them as clean, cozy and well-maintained. The entire hotel, including the garden, receives praise for its neatness and tidy appearance. Multiple reviews specifically note that everything is super clean and well-prepared. Guests appreciate the clean bathrooms and the diligence of the housekeeping staff.
However, a few critical comments mention areas that could use improvement, such as occasional dirt marks on the bathroom floor and less frequent issues like unpleasant bathroom odors or plumbing concerns. The pool, in particular, has received notable criticism for being dirty and unsuitable for swimming.
Overall, despite some specific shortcomings, the general consensus is that Garden Hotel excels in maintaining a clean and comfortable environment for its guests.
Staff
The Garden Hotel's staff consistently receives high praise from its guests, who frequently highlight their helpfulness and friendliness. Guests report seamless check-ins and efficient service. The receptionist, known for speaking adequate English, is frequently mentioned for providing support, including organizing shuttles, printing boarding passes, offering tea in the rooms and even helping guests get oriented around the area. Staff members are noted for their politeness, attentiveness and accommodating nature. The family-run hotel boasts a warm and welcoming atmosphere with many guests expressing their gratitude for the professional and kind treatment they received. This includes small, thoughtful gestures such as being offered homemade wine by the host. Overall, the staff's dedication to service excellence and genuine hospitality is a standout feature of Garden Hotel.
Wi-Fi
The Wi-Fi at Garden Hotel receives generally positive feedback. Many guests highlight the good internet connection with some describing it as super fast and sufficient for working on calls. The Wi-Fi is noted to perform well throughout the garden area as well. While there are isolated reports of the connection being intermittent and unreliable in certain rooms, overall, the Wi-Fi seems to meet most guests' needs effectively. Communication in both Russian and English is seamless, adding to the convenience for international travelers.
Pool
At the Garden Hotel, guests have mixed reactions to the swimming pool facilities. Many appreciate the lovely garden setting that accompanies the pool, describing it as beautiful, wonderful and a perfect place to cool down on warm days. Visitors often highlight the pool area as a nice, refreshing spot to unwind, particularly praising its availability for guests and the enjoyment it brings during the warm weather.
However, some reviews reveal consistent comments about the pool's small size, often resulting in crowding. The pool's cleanliness and water temperature also draw varied opinions. While some guests find the pool clean, fresh and perfect for a quick refreshment, others report experiences with cold and sometimes dirty water. In certain instances, the pool has been closed for maintenance or was not filled, which disappointed some visitors.
Overall, while the pool contributes positively to the hotel's garden ambiance and provides a refreshing escape, it requires more consistent upkeep to fully satisfy all guests.
Parking
Guests frequently commend the convenience and availability of parking at the Garden Hotel. Many reviews highlight the benefit of free parking directly in front of the hotel, making it an attractive option for those traveling by car. The parking areas are described as secure and ample, ensuring that there is enough space for guests' vehicles. The accessibility and security of the parking facilities provide added peace of mind for those staying at the hotel. Overall, the parking at the Garden Hotel is consistently noted as a positive feature, contributing to a hassle-free and comfortable stay.
Business
Garden Hotel offers a range of convenient services for business travelers. The hotel has a 24/7 reception desk, ensuring that early check-ins and checkouts are handled smoothly. English-speaking staff at the reception provide helpful and friendly service. For transportation needs, the hotel organizes shuttles and airport transfers for an additional fee. Additionally, a 24/7 gas station is located directly opposite the hotel, providing further convenience. An added touch is the staff's willingness to assist with luggage, making guests' stays comfortable and hassle-free.
Outdoor Pool
The Garden Hotel boasts a picturesque outdoor pool nestled within its enchanting garden. Guests frequently admire the beautifully landscaped garden area, highlighting its charm and tranquility. The lush greenery and numerous seating areas, including a gazebo and a treehouse, provide perfect spots for relaxation and evening gatherings.
The pool itself receives high praise for its cleanliness and refreshing feel, although some guests note that the water can be quite cold. Despite this, the pool is appreciated for its role in cooling off on warmer days. In addition to its serene ambiance, the garden evokes a sense of nostalgia for many visitors, reminiscent of a beautiful childhood setting. Overall, the combination of a well-maintained garden and a delightful pool makes for a pleasant and aesthetically pleasing stay at the Garden Hotel.
Yes, Garden Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Garden Hotel.
No, Garden Hotel doesn't allow dogs.
Yes, parking facilities are available at Garden Hotel.