Kings Arms Hotel - A Bespoke Hotel

Kyleakin 57.27305400, -5.73324300 , King Street (Show on Map)
6.0
Rated


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Summary of reviewsThe Kings Arms Hotel - A Bespoke Hotel, situated at the entrance to the Isle of Skye, stands out for its prime location. Guests appreciate the hotel's strategic position near the Skye Bridge, offering stunning views of Loch Alsh and the sea. This makes it an ideal base for exploring the Highlands and the Isle of Skye with convenient access to local amenities such as restaurants, EV charging stations and scenic sites like castles and distilleries. Despite some reviews pointing out the hotel's slightly dated interior, many find it offers good value for money.

Breakfast at the hotel receives varied feedback. Guests often praise the hearty Scottish breakfasts and the extensive buffet options for their quality and variety. However, there are frequent mentions of service efficiency issues during peak times with some experiencing delays and a sense of disorganization.

The dinner experience at the Kings Arms Hotel is inconsistent. Some guests enjoyed excellent traditional British fare and local specialties, while others reported bland or poorly prepared dishes. The restaurant's early closing time and the need for reservations were highlighted. The service received mixed reviews with some finding it friendly and efficient, while others criticized it for lack of friendliness and competence.

The rooms at the hotel present a mixed picture. Positive reviews highlight the cleanliness, modernized state and comfort of some rooms with guests particularly enjoying the spacious and sea-view rooms. However, many reviews criticize outdated furnishings, poor lighting and maintenance issues. Noise from neighboring rooms and overall small room sizes were also common concerns.

Cleanliness at the Kings Arms Hotel is another area of mixed reviews. While some guests found their rooms spotlessly clean and well-maintained, others reported significant issues with dusty conditions, dirty carpets and mold. The overall maintenance of the hotel, including common areas, was frequently mentioned as problematic.

Staff at the hotel receive both praise and criticism. Many guests found the team friendly, helpful and accommodating with efficient service from the reception, bar and breakfast teams. However, there were also reports of rude, unhelpful staff and a general sense of being overwhelmed and understaffed, especially during busy times.

The free WiFi service at the hotel is noted for its inconsistencies. While some guests found the internet connection to work well, others experienced weak signals or no connectivity at all.

For families, the hotel offers comfortable family rooms and a friendly atmosphere towards children. The hotel also permits pets, which adds to its appeal for families traveling with dogs. However, the older design of the building and narrow corridors posed some inconvenience.

The beds at the hotel drew mixed reactions. Some guests praised them for being comfortable and conducive to a good night's rest, while others reported issues with old, lumpy mattresses and a general need for better bedding quality.

As a three-star establishment, the hotel receives mixed reviews regarding its facilities and services. Some guests found it reasonable for short stays, while others believed it fell short due to outdated amenities and poor maintenance. The pricing was frequently criticized as not matching the quality provided, though the location was appreciated.

In summary, the Kings Arms Hotel offers a stunning location and basic accommodation conducive to exploring the Isle of Skye and surrounding areas. However, updates and improvements in service consistency, cleanliness and room quality would enhance the overall guest experience.
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Room Types
Double Room This room features a flat-screen TV, tea/coffee making facilities, and an en suite bathroom.

Twin Room This room features a flat-screen TV, tea/coffee making facilities, and an en suite bathroom.

Single Room This room features a flat-screen TV, tea/coffee making facilities, and an en suite bathroom.

Twin Room with Sea View Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room provides a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as sea views. The unit offers 2 beds.

Family Room Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 3 beds.

Single Room with Sea View Featuring free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room features a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as sea views. The unit has 1 bed.

Guest Reviews
6.0
Rated
Location
The Kings Arms Hotel stands out for its prime location at the entrance to the Isle of Skye, making it an ideal base for exploring the island as well as nearby mainland attractions. Nestled right by the Skye Bridge, the hotel grants guests stunning views of the surrounding bay, Loch Alsh and the sea. Its strategic positioning also offers convenient access to local restaurants, EV charging stations and parking facilities. Guests appreciate the hotel’s proximity to scenic sites like castles, distilleries and picturesque villages such as Kyleakin. The tranquil setting, combined with spectacular sunset views and the convenience of easy access to local amenities, makes it a favored stopover for travelers venturing into the Highlands or embarking on tours of Skye. Despite its slightly dated interior, the hotel provides good value for money, making it a practical and scenic choice for a stay on the Isle of Skye.

Breakfast
Breakfast experiences at the Kings Arms Hotel - A Bespoke Hotel appear varied among guests. Many appreciated the hearty Scottish breakfasts and extensive buffet options with several highlighting the quality and taste of the food. The freshness and variety of choices, including continental and full Scottish breakfasts, were often commended.

However, there were issues with service efficiency and organization, especially during peak times with large groups. Guests frequently mentioned the need for better coordination and more attentive staff, noting repeated delays in replenishing food items and a general sense of chaos. Some diners found the breakfast room crowded and disorganized, which detracted from the overall experience.

The temperature and quality of the food were also inconsistent with some guests finding their meals cold or of mediocre quality. The availability of certain items, such as fruit and pastries, was sometimes lacking and the options for special dietary needs were limited. Despite these challenges, many guests still enjoyed their breakfast, deeming it sufficient or decent for a hotel buffet.

Overall, the hotel's breakfast service had its strengths in taste and variety but struggled with service delivery and maintaining quality under busy conditions.

Dinner
Travelers' experiences with the dinner service at Kings Arms Hotel - A Bespoke Hotel widely vary. While some guests found their evening meals to be excellent, very good or delicious with traditional British fare and local specialities like scallops and Battered Fish n' Chips, others were less impressed. Reports of bland, cold or inedible food appear frequently with complaints about food quality ranging from "frozen and overcooked vegetables" to "burnt burgers."

Some guests noted that the restaurant closes early, making reservations essential to avoid missing a meal. Limited dinner menus and high prices were also common concerns, although a few mentioned that the large portions were reasonably priced. Service quality received mixed reviews with some finding the staff friendly and service good, while others criticized the staff's friendliness and competence.

The restaurant’s convenience and location were highlighted positively, but the overall dining experience was often described as inconsistent. Some travelers appreciated the warm atmosphere and good quality of the food when they managed to dine there, while others advised avoiding the restaurant entirely due to disappointing meals and poor value for money.

In summary, dining at the Kings Arms Hotel offers a mixed bag of experiences with the potential for both delightful meals and disappointing dinners. Making a reservation well in advance is strongly recommended to secure a spot and possibly enhance the dining experience.

Rooms
The rooms at the Kings Arms Hotel - A Bespoke Hotel present a mixed bag of experiences for guests. On a positive note, many reviews highlight the cleanliness and modernized state of some rooms with comments appreciating that they were tidy, recently renovated and comfortable. Guests particularly enjoyed the spacious rooms and those offering lovely views, especially of the sea and Skye bridge, which added to the overall pleasant ambiance. Some rooms were described as cozy with comfortable beds and good facilities.

However, several reviews pointed out significant inconsistencies in room quality. Many rooms were criticized for being outdated, small and in desperate need of renovation. Issues such as threadbare carpets, outdated furnishings, poor lighting and lack of soundproofing were common complaints. Some guests found the rooms to be unclean upon arrival, citing dusty conditions, damp smells and even the presence of bugs and spiders. Maintenance problems like broken shower doors, jammed windows and defective heaters further detracted from the guest experience.

Moreover, the size of the rooms was frequently raised as a concern with many describing them as too small, cramped and uncomfortable with low ceilings and minimal ventilation. Noise from neighboring rooms was another recurring issue, compounded by thin walls and insufficient acoustic insulation.

In summary, while some guests found their stay at the Kings Arms Hotel comfortable and enjoyed the scenic views, many others were disappointed by the outdated, small and poorly maintained rooms, pointing to a need for substantial refurbishments to meet modern standards.

Beds
The beds at the Kings Arms Hotel - A Bespoke Hotel have received a mix of feedback from guests. On the positive side, many found the beds to be comfortable and the rooms provided a cozy and quiet atmosphere conducive to a good night's rest. Some praised the clean bedding and tidy rooms, noting the friendliness of the hotel staff. However, there are numerous concerns about the quality and condition of the beds and mattresses. Issues such as old, worn-out and lumpy mattresses, springs poking through and beds being too hard or too small were frequently mentioned. Several guests specifically noted the need for new pillows and better bedding quality. The overall consensus suggests that while some guests had a pleasant and comfortable stay, improvements in mattress and bedding quality are needed to enhance the overall guest experience.

Cleanliness
The Kings Arms Hotel - A Bespoke Hotel has mixed reviews regarding cleanliness. On a positive note, some guests found their rooms clean, tidy and even spotlessly maintained. A few remarked on clean bathrooms, fresh-smelling hallways and very clean environments overall. Several guests also noted that the bed linen and bathroom were very clean, adding that the room cleaning was good and done when needed.

However, many visitors reported significant cleanliness issues. Complaints about dusty rooms, dirty carpets and evidence of mold and mildew were frequent. Some rooms were described as not well maintained with cobwebs, dirty mirrors and unvacuumed floors being notable issues. The corridors and common areas were also criticized for bad odors, particularly stale cigarette smoke and were perceived as generally dirty.

Bathroom cleanliness was another common concern with mentions of mold, soap residue, dirty towels and uncleaned toilets. The overall appearance and maintenance of the hotel seemed to be problematic, as many guests described the environment as dated with old furnishings and persistent cleanliness issues.

In summary, while a portion of guests praised the cleanliness of their rooms and the hotel's general upkeep, many others highlighted severe and persistent issues with cleanliness and maintenance throughout the property.

Staff
The reviews of the staff at Kings Arms Hotel - A Bespoke Hotel present a mixed picture. On the positive side, many guests found the team to be friendly, helpful and accommodating. Some noted that the staff were attentive, polite and efficient with particular praise for the reception, bar and breakfast teams. Positive adjectives like lovely, fantastic and excellent were frequently used, highlighting instances of warm welcomes, attentive service and a generally pleasant demeanor from some employees.

However, there were also several critical assessments. Some guests experienced a less-than-welcoming reception with descriptions of staff being rude, unhelpful or uninterested. Issues of being overwhelmed and understaffed were recounted, resulting in service delays and inattentiveness, particularly during peak times like breakfast. There were mentions of untrained and unorganized staff, alongside instances where management and reception were described as arrogant or aggressive.

Overall, while there are many instances of commendable service, consistency seems to be an issue with a clear divide between highly praised and heavily criticized interactions.

Wi-Fi
The WiFi at Kings Arms Hotel - A Bespoke Hotel receives mixed reviews. On the positive side, the hotel offers free and unlimited WiFi with several guests noting that the internet connection works well and effectively throughout their stay. However, some visitors experienced issues, including weak or spotty signals and instances where the WiFi was down or non-existent. It's worth noting that while the WiFi worked fine for some, it was inconsistent in others and a few guests mentioned overall poor WiFi throughout the hotel. Despite these occasional problems, the hotel does provide internet access in the rooms, which can be a convenient feature for many travelers.

Family
The Kings Arms Hotel, a bespoke hotel, has various feedback from guests regarding its suitability for families, especially those with children. The family room is notably comfortable and spacious, providing a good accommodation option for larger families. It is mentioned as family-friendly, emphasizing the hotel's compatibility for children and adults alike.

Guests have highlighted the hotel's friendliness toward kids, adding to its appeal as a holiday destination for families. Moreover, the hotel allows pets, making it possible for families to bring their dogs into the bar area, which is a bonus for many pet owners.

However, the older design of the building features narrow corridors, occasionally causing inconvenience with housekeeping and sometimes distances between rooms, including kids' rooms, can be significant. Families may also find the presence of large tour groups less ideal. Despite these occasional drawbacks, the Kings Arms Hotel remains a generally good base for exploring the area as a family.

3 Star
The Kings Arms Hotel - A Bespoke Hotel, despite being labeled as a three-star establishment, has received mixed reviews regarding its facilities and services. While some guests found the hotel to be a reasonable option for short stays, others believed that it fell short of the expected standards for a three-star rating. Many reviewers mentioned that the hotel is significantly outdated with dirty carpets, unclean plumbing and overall poor maintenance. The structure was also pointed out as potentially having health and safety issues.

The pricing for the rooms was another major point of contention. Numerous guests felt that the hotel was overpriced given its age and the condition of its amenities. There were repeated complaints that the cost did not match the quality provided with some going as far as to say the hotel should be rated two stars instead. In terms of services, no room service or cleaning was noted, which detracted from the overall experience.

However, not all feedback was negative. For some, the hotel met their basic needs considering the limited local options available and they felt it was worth every penny of its three-star rating. The location of the hotel was also appreciated, although the facilities and food received less favorable remarks.

In summary, while the Kings Arms Hotel boasts a convenient location and could be a budget-friendly choice in a pinch, many guests found the quality and upkeep to be lacking, particularly given the high prices charged. A substantial investment in updates and maintenance might be necessary to meet the expectations typically associated with a three-star hotel.


No, Kings Arms Hotel - A Bespoke Hotel doesn't have any pool.

No, a spa isn't available at Kings Arms Hotel - A Bespoke Hotel.

Yes, Kings Arms Hotel - A Bespoke Hotel welcomes dogs.

No, parking facilities aren't available at Kings Arms Hotel - A Bespoke Hotel.

No, Kings Arms Hotel - A Bespoke Hotel doesn't have a gym.

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