Cross Hotel Kyoto

Kyoto 35.00816600, 135.76957500 , Nakagyo-ku Daikoku-cho 71-1 (Show on Map)
9.2
Excellent


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsCross Hotel Kyoto excels as a central base for exploring Kyoto, praised for its prime location near shopping areas, restaurants and key tourist sites like Nishiki Market and the Gion District. Guests appreciate the hotel's proximity to public transportation and the convenience of walking to various dining and nightlife options. Despite its central location, the hotel maintains a peaceful atmosphere.

The breakfast buffet receives high marks for its variety and quality, featuring both Japanese and Western selections, including specialty items like Wagyu beef and a range of fresh ingredients. Though some guests find it overpriced and repetitive over several days, the overall feedback is positive, particularly for its comfortable and visually appealing setting.

Although the hotel’s on-site dining options are limited, closing early and not being available every day, the staff is highly commended for their excellent restaurant recommendations and reservation assistance. The surrounding area offers a plethora of dining options, including popular spots on Pontocho-dori Street and notable eateries specializing in various cuisines.

The rooms at Cross Hotel Kyoto are lauded for being spacious, clean and modern with well-designed interiors and comprehensive amenities. Guests appreciate the separate bath and toilet facilities, plush bedding and effective space utilization, contributing to a quiet and restful environment. The cleanliness of both the rooms and public areas is frequently highlighted, further enhancing the comfort and satisfaction of the stay.

Staff service is another standout feature with guests repeatedly praising the team's friendliness, efficiency and multilingual capabilities. The staff's attentiveness and willingness to assist with everything from luggage handling to local recommendations significantly enhance the overall guest experience.

The free Wi-Fi service, while generally adequate, has received mixed reviews with some guests experiencing patchy connections in the rooms. However, the complimentary Lavazza coffee machine in the lobby and the 24-hour coffee service are well-appreciated amenities.

Families find Cross Hotel Kyoto accommodating with spacious family rooms, thoughtful amenities and a central location that caters well to all age groups. The zen lounge area and diverse breakfast offerings add to the family-friendly environment.

The comfortable and supportive beds are another highlighted feature, contributing to excellent sleep quality for most guests. Though a few find the beds slightly firm, the general consensus is that they provide a restful night's sleep.

The hotel's accessibility features, such as ramps, elevators and rooms designed for disabled guests, make it a convenient choice for those with mobility issues. The strategic location and additional amenities further enhance its appeal for guests seeking comfort and convenience during their stay.

Overall, Cross Hotel Kyoto offers a delightful blend of modern comforts, exceptional service and a prime location, making it a highly recommended choice for travelers looking to explore the cultural and historical richness of Kyoto.
Show more
Categories
Hotel for Honeymoon
Cross Hotel Kyoto offers contemporary accommodations and a vibrant atmosphere, perfect for couples looking for a modern and stylish stay. Its central location provides easy access to Kyoto's attractions and entertainment.

Family Friendly Hotel
This hotel is conveniently located near public transport and attractions. It offers spacious rooms suitable for families and provides a robust breakfast buffet where young children eat for free.

Romantic Hotel

Accessible Hotel

Room Types
Standard Twin Room (2 Single Beds) - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, a tea and coffee maker, a safe deposit box, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit has 2 beds.

Standard Queen Room - Non-Smoking The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room offers a safe deposit box, a carpeted floor, pajamas, heating, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Superior Twin Room with Sofa Bed ( 2 Single beds and 1 Sofa bed) - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit has 3 beds.

Superior Twin Room ( 2 Single Beds) - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.

Superior King Room - Non-Smoking The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a wardrobe, a safe deposit box, a sofa, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Deluxe King Room - Non-Smoking The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room features a wardrobe, a safe deposit box, a carpeted floor, pajamas and a flat-screen TV with satellite channels. The unit has 1 bed.

Deluxe Twin Room ( 2 Single beds) - Non-Smoking The spacious twin room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

Deluxe Twin Room - 2 Small Double Beds - Non-Smoking The spacious twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Deluxe Corner King Room - Non-Smoking Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.

Deluxe Corner Twin Room - Non-Smoking Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious twin room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 2 beds.

Deluxe Family Twin Room - Non-Smoking The spacious family room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The family room offers a wardrobe, a safe deposit box, a carpeted floor, pajamas and a flat-screen TV with satellite channels. The unit has 2 beds.

Premium Suite Room - Non-Smoking This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 2 beds.

Japanese Suite Room - Non-Smoking This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit has 2 beds and 3 futons.

Accessible Twin Room ( 2 Single beds) - Non-Smoking The twin room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The twin room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 2 beds.

Standard King Room - Non-Smoking The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room offers a wardrobe, a safe deposit box, a carpeted floor, pajamas and a flat-screen TV with satellite channels. The unit offers 1 bed.

Standard Double Room The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a safe deposit box and a carpeted floor. The unit offers 1 bed.

Guest Reviews
9.2
Excellent
Location
Located in the heart of Kyoto, Cross Hotel Kyoto offers an exceptional base for exploring the city's many attractions. Guests consistently praise its prime position, highlighting its close proximity to shopping areas, restaurants and popular tourist spots such as the Nishiki Market, Gion District and Pontocho Alley. The hotel is situated near several subway and bus stations, making it easy for travelers to navigate the city and visit key historical sites, shrines and temples.

Visitors find the hotel's central location incredibly convenient for both sightseeing and leisure activities. It's within walking distance to an array of dining options, vibrant nightlife and charming shopping streets. The surrounding area is lively and bustling, yet the hotel manages to provide a peaceful retreat just steps away from the main city attractions.

The hotel's accessibility is another major highlight. It's well-connected to public transport, ensuring easy commutes to various parts of Kyoto. Whether guests prefer walking to nearby landmarks or taking a short bus or train ride to further destinations, the hotel's location facilitates effortless travel.

In summary, Cross Hotel Kyoto boasts a superb geographical advantage, making it an ideal choice for those looking to immerse themselves in the cultural and historical richness of Kyoto while enjoying modern comforts and conveniences.

Breakfast
The breakfast at Cross Hotel Kyoto garners predominantly positive reviews from guests, highlighting its varied and high-quality offerings. Many guests describe the breakfast as delicious with a rich and varied buffet that includes both Japanese and Western options. The inclusion of specialty items like Wagyu beef and an assortment of juices, soups and even desserts adds to the luxurious feel of the meal. The breakfast environment is noted to be comfortable and visually appealing with numerous reviews mentioning the extensive selection and the excellent quality of the dishes provided.

Several guests appreciate the availability of Lavazza coffee and the thoughtful presentation of breakfast items, which range from American and continental styles to traditional Japanese fare. Positive remarks also emphasize the plentiful fruits and vegetables, as well as the abundance and freshness of the options.

However, not all feedback is glowing. Some guests feel the breakfast is overpriced and note that the variety can become repetitive over several days. Others mention a lack of vegan options and insufficient cheeses. There are also critiques about breakfast being slow to replenish during busy times, causing some dishes to go cold by the time they're brought back to the table.

In summary, the breakfast at Cross Hotel Kyoto is highly praised for its variety and quality, delivering a satisfying dining experience that appeals to a broad range of tastes, despite minor critiques regarding pricing and menu repetition.

Dinner
The dining experience at Cross Hotel Kyoto is highly praised by guests, although the hotel's own restaurant presents some limitations. The restaurant and bar are available but close early in the evening and are not open every day. Guests often rely on the incredibly helpful hotel staff for making dinner reservations and providing excellent restaurant recommendations. Many found it beneficial that the staff arranged group dinners and provided a detailed restaurant map.

Surrounding the hotel, a wide variety of dining options are within walking distance, including places on the famous Pontocho-dori Street and notable eateries specializing in halal meat. Nearby locations such as Kamogawa and Sanjo Kawaramachi also offer plentiful and delicious food choices. Guests appreciated the proximity to many eateries and convenience shops, reporting satisfaction with the quality and variety of the meals they had.

Although the on-site restaurant served good food, many opted to explore the numerous dining venues in the vicinity, including bakeries, ramen shops and distinguished yakiniku and izakaya spots. The hotel area buzzes with numerous trendy dining options, making it an ideal base for food enthusiasts.

Rooms
The reviews of Cross Hotel Kyoto highlight a series of commendable aspects of the hotel's rooms, primarily emphasizing their spaciousness and cleanliness. Numerous guests appreciated the modern, well-designed and comfortable accommodations, noting that the room sizes are relatively large, especially by Japanese standards. The interior decor and amenities exceeded expectations with many reviewers enjoying the separate bath and toilet facilities, plush bedding and comprehensive amenities. The rooms were consistently described as bright, tidy and thoughtfully designed, creating a pleasant and relaxing environment for visitors. Additionally, corner rooms with views towards the river and cherry blossoms were particularly favored.

Guests also praised the practical layout of the rooms, enabling effective space utilization despite some mentions of compactness, especially in standard rooms. The lighting and soundproofing were seen as excellent, contributing to a quiet and restful atmosphere. The cleanliness of the rooms was repeatedly highlighted with several reviewers noting the meticulous daily upkeep and spotless presentation.

Overall, the combination of modern conveniences, spaciousness and aesthetic appeal made the rooms at Cross Hotel Kyoto a preferred choice for many travelers, ensuring a comfortable and enjoyable stay in the heart of Kyoto.

Beds
The beds at Cross Hotel Kyoto have garnered praise for their exceptional comfort. Most guests found the beds to be super comfortable with many describing them as big, spacious and supportive. The hotel's beds often seemed to provide the best sleep compared to other accommodations experienced during travels. High-quality mattresses and an array of bedding options, including fluffy pillows, added to the overall satisfaction, making the beds inviting and ideal for a restful night after a long day of exploring.

While some reviews mentioned that the beds were a bit on the firmer side and a few guests noted issues with bed and pillow firmness, these were generally in the minority. Most visitors appreciated the large size of the beds, including offerings like twin and queen-size options, which were noted for their comfort and ability to accommodate families comfortably. Cleanliness and modern amenities in the rooms also contributed to the positive bed experience. Despite a few comments about the beds being slightly narrow or firm for some, the overall consensus highlighted the beds' comfort and the excellent sleep quality they provided.

Cleanliness
The consistency of cleanliness at Cross Hotel Kyoto is a standout feature among guest reviews. Guests frequently describe the hotel as spotlessly clean with impeccable cleanliness throughout the property. The rooms are highlighted as being clean, spacious and modern, often described as sophisticated and well-kept. Daily cleaning services are noted for maintaining high standards with facilities regularly replenished and sparkling clean bathrooms emphasized. Furthermore, the hotel's public areas, including the lobby, are kept fresh and inviting, contributing to an overall comfortable and pleasant atmosphere.

Facilities are not only clean but also new and stylish, adding to the modern feel of the hotel. Guests appreciate the sense of cleanliness maintained in both rooms and shared spaces with some noting the hotel's effective measures against COVID-19. The hotel's location and quiet environment complement its pristine condition, making it a comfortable and convenient choice for travelers. The staff's quick and courteous service in maintaining cleanliness further enhances guests' experiences, making Cross Hotel Kyoto a highly recommended option for those who value a meticulous and well-organized environment.

Staff
Cross Hotel Kyoto's staff receive widespread praise for their exceptional service and friendliness. Guests consistently highlight the team's politeness, helpfulness and efficiency. The staff's ability to communicate fluently in English, along with other languages like Chinese, ensures that international visitors feel welcomed and well-assisted. They are described as attentive and accommodating, offering thoughtful recommendations and support with everything from luggage handling to restaurant reservations and bike rentals.

Guests appreciate the team's courteous demeanor, noting their quick and kind responses to various requests. The front desk staff, in particular, are singled out for their professionalism and hospitality, making the check-in and overall experience seamless and pleasant. The concierge services are also commended for their excellence, especially in organizing transportation and providing detailed local suggestions.

Despite the occasional mention of the staff being overwhelmed during busy periods or a few impersonal interactions, the overwhelming consensus is that the staff at Cross Hotel Kyoto contribute significantly to a superb and memorable stay. Their consistent smiles, kind attitudes and readiness to help enhance the hotel's welcoming atmosphere, leaving a lasting positive impression on guests.

Wi-Fi
When staying at Cross Hotel Kyoto, guests generally find the WiFi service adequate, but opinions vary. Many appreciate the availability of complimentary WiFi and note excellent and super WiFi performance, especially in the lobby, where the WiFi coverage is very good. However, some reviews mention patchy and poor WiFi connections, particularly in the rooms where spotty connections and slow speeds can be an issue, especially during busy periods when many guests are streaming content.

One of the standout features of the hotel is the complimentary Lavazza coffee machine in the lobby and the freely available space next to the front desk for self-serve coffee and tea. The 24-hour coffee service in the lounge area is a highlight for many with coffee available from 6 am to midnight and continuous coffee service throughout the day, creating a functional indoor environment for relaxation and remote work.

Overall, while the WiFi can be inconsistent, the hotel compensates with an excellent coffee service and a well-equipped, spacious lounge area perfect for guests needing a spot to relax or work remotely.

Family
Cross Hotel Kyoto has garnered positive feedback from families, making it a top choice for those traveling with kids. Families praised the hotel's spacious accommodations, such as the large family rooms that comfortably fit four to five members and the deluxe family room with four beds. The rooms were noted for their cleanliness and comfort with separate bath and toilet facilities being a significant plus for families looking for extra convenience.

The hotel's location is highlighted as ideal with proximity to restaurants that cater to all family members. Guests appreciated the ease of moving around and the friendly and helpful staff, who are always ready to assist with directions and fulfill special requests, such as providing baby beds or arranging room upgrades.

Children particularly enjoyed the bath salts and families found the zen lounge area, where green tea or coffee is served, a delightful addition to their stay. The breakfast offerings were lauded for their diversity, catering well to everyone's tastes.

For those traveling with elderly family members, the separate bath and toilet setup proved beneficial and the hotel’s staff received praise for taking good care of elderly guests. Overall, families felt relaxed and at ease during their stay.

The hotel is recommended as a reliable, family-friendly option, offering a comfortable and enjoyable experience for family vacations or reunions.

Accessible
The accessibility of Cross Hotel Kyoto stands out as a significant advantage for guests with disabilities, based on several positive reviews. The hotel is prominently highlighted for being well-connected with major tourist spots and public transportation systems, making it easy to reach popular attractions and dining areas like Pontocho-dori Street and the Gion district. Accessibility is emphasized through a variety of features including ramps, elevators and rooms designed specifically for disabled guests. The hotel's strategic location, close to multiple bus stops and train stations, enhances its convenience.

Guests appreciated the hotel's accessible rooms and amenities, such as separate bath and toilet facilities, which make it comfortable for everyone, including wheelchair users. The presence of security features like elevator card access adds an element of privacy and safety. Moreover, the central location between historical and modern parts of Kyoto within walking distance of Nishiki Market, Shinkyogoku, Teramach covered shopping arcades and various restaurants, is frequently mentioned as a major perk.

Additional amenities, such as nearby coin-operated laundry services and in-house laundry services available for a fee, add to the convenience, especially for longer stays. While some reviews noted minor inconveniences, such as the self check-in process and bathroom lighting for elderly guests, the overall sentiment leans heavily towards the hotel's superb accessibility and its thoughtful provisions for differently-abled guests. This makes Cross Hotel Kyoto an excellent choice for travelers seeking a comfortable and accessible stay in the heart of the city.

Honeymoon
Cross Hotel Kyoto is frequently praised as a perfect destination for honeymoon trips with numerous guests highlighting their rewarding experiences. This luxurious retreat is ideal for couples, offering spacious and comfortable rooms that cater to the romantic ambiance desired on such occasions. Several guests noted the hotel's thoughtful touches, such as complimentary gifts and special messages recognizing their honeymoon, which added a special touch to their stay.

Located conveniently on Pontocho-dori Street, home to a variety of delightful restaurants and near the picturesque Gion district, the hotel situates guests perfectly for exploring the heart of Kyoto. Many couples found the hotel to be an ideal base, mentioning its perfect blend of comfort and romance-enhancing features, such as couple-themed rooms and efficient services.

Overall, Cross Hotel Kyoto's attention to detail and commitment to creating memorable experiences for honeymooners make it a highly recommended option for couples seeking a luxurious and heartfelt retreat in Kyoto.

Romantic
Nestled in the heart of Kyoto, Cross Hotel Kyoto epitomizes a romantic retreat. The hotel's prime location near Pontocho-dori Street and the enchanting Gion district adds a layer of charm with numerous restaurants and picturesque streets to explore. Guests have lauded the romantic atmosphere, enhanced by its lovely architecture and the tranquil lobby area.

Springtime visits are particularly enchanting, as cherry blossoms bloom along a serene stream behind the hotel, creating a magical setting that is beautifully illuminated at night. The romantic decor and lighting further contribute to a premium, soothing ambiance perfect for couples.

Cross Hotel Kyoto is consistently described as modern, clean and comfortable, ensuring a relaxing stay. The romantic vibe permeates the entire environment, from the stylish design to the zen-like atmosphere in the city center. Guests especially appreciate the great on-site restaurant, where they can dine al fresco and watch the bustling crowds.

For those seeking a romantic getaway, this hotel offers a perfect combination of enchanting surroundings, exceptional amenities and a beautifully designed atmosphere that makes couples want to return time and again.


No, Cross Hotel Kyoto doesn't have any pool.

No, a spa isn't available at Cross Hotel Kyoto.

No, Cross Hotel Kyoto doesn't allow dogs.

No, parking facilities aren't available at Cross Hotel Kyoto.

No, Cross Hotel Kyoto doesn't have a gym.

Location Show Map
More Options
  • Hotel in Kyoto

  • 8.7 Very Good

  • From $311

  • Hotel in Kyoto

  • 9.3 Excellent

  • From $196

  • Hotel in Kyoto

  • 8.2 Very Good

  • From $77

  • Hotel in Kyoto

  • 8.7 Very Good

  • From $126



6,973,805

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ