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Summary of reviewsMonkey Room, situated near the Gibraltar border, is a top choice for travelers seeking convenience and stunning views. The strategic location offers guests easy access to Gibraltar, local eateries, a nearby bus station, and the beach. This, coupled with panoramic views of the iconic Rock of Gibraltar, provides an exceptional backdrop for exploration.
The rooms, although small, are well-equipped with essentials like a fridge and coffee maker, complemented by modern decor and comfortably designed beds. While some guests noted areas needing improvement, such as unfinished rooms and cleanliness issues, the overall experience is enhanced by the breathtaking views and proximity to amenities.
Cleanliness and maintenance are areas identified for improvement, with some guests expressing dissatisfaction with room upkeep, bathroom conditions, and bed linens. Complaints include stained sheets, moldy showers, and a lack of basic amenities. Despite these setbacks, many guests appreciate the quiet surroundings aiding restful sleep.
Monkey Room's standout feature is its exceptional staff and owner, who often receive praise for their responsiveness and friendliness. The use of online communication platforms ensures quick interactions, adding positively to the guest experience. Minor issues with staff attitudes and complex instructions are noted but do not overshadow the overall service quality.
While bedding experiences vary, many guests find the beds to be very comfortable, contributing to a good night's sleep. However, some report discomfort due to mattress and pillow quality, as well as cleanliness issues with sheets. These challenges could be addressed to enhance overall guest satisfaction.
Overall, Monkey Room's prime location and stunning views make it an attractive option for visitors, despite the need for improvements in cleanliness and facility maintenance. The positive interactions with staff and the convenience of the location significantly elevate the guest experience.
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About Monkey Room
License: ESHFTU0000110120004451450010000000000000VFT/CA/065391, ESHFTU0000110120004451450030000000000000VFT/CA/065399, VFT/CA/06539
Guest Reviews
Located just steps away from the Gibraltar border, Monkey Room boasts a prime location that is ideal for travelers planning to explore Gibraltar or the surrounding regions. Guests can't stop raving about how effortlessly close it is to the border and customs, making it a top choice for those looking to hop over for a day trip. The immediate vicinity offers some local bars and eateries, perfect for unwinding after a day of exploration. The strategic placement of the accommodation is not only convenient for crossing into Gibraltar but also provides easy access to a nearby bus station, the beach, and nearby Spanish locales.
Visitors find the views particularly striking, with many rooms offering panoramic sights of the iconic Rock of Gibraltar. This scenic backdrop, coupled with convenient access to transport links, elevates the overall experience. Many reviews highlight the ease of communication with hosts and obtaining helpful information regarding parking options in the area.
With comfortable amenities and a seamless check-in process, Monkey Room makes for a comfortable base camp for a night or a gateway for broader explorations into Gibraltar and Andalusia. Ultimately, its unparalleled location remains the standout feature, perfectly positioning guests to enjoy the best of what the area has to offer.
Situated in a prime location near the border with Gibraltar, Monkey Room offers travelers convenient access to local attractions and eateries. The property features multiple apartment units, each with views that enhance the staying experience. While the rooms are notably small, they are equipped with essentials like a small fridge and coffee maker, making them suitable for short stays.
Guests often appreciate the modern decor of the apartments and the comfort provided by amenities such as comfortably designed beds. However, some visitors have pointed out areas needing improvement, such as unfinished rooms and a need for renovations. Cleanliness and room maintenance were also concerns for some, with instances of unclean rooms and problematic facilities noted.
Despite these drawbacks, the strategic location and panoramic views are standout features of the Monkey Room apartments, providing a rewarding experience for those visiting Gibraltar. The proximity to local bars and eateries further complements the stay, making it a functional choice for travelers looking to explore the area briefly.
Monkey Room offers mixed experiences when it comes to bedding, with guests highlighting both positive and negative aspects. Many guests praised the beds for being very comfortable and providing a good night's sleep, emphasizing the cleanliness of the bedding in some instances. However, there were several reports of discomfort, with issues ranging from hard mattresses, pillows that lacked comfort, to mattresses dipping in the center. Some visitors also mentioned cleanliness issues, such as finding hair and stains on the sheets, which detracted from their overall experience. Despite these challenges, those who found comfort in the beds may have an enjoyable stay, but improvements could enhance guest satisfaction significantly.
Monkey Room faces considerable challenges with its cleanliness and maintenance standards as per recent guest reviews. While some guests appreciated a pleasant smell of freshness, it seems overshadowed by numerous concerns. The state of the sheets frequently draws attention with reports of yellowing instead of bright white, stained, and containing noticeable hairs. These issues extend to the bathroom, which appears to be in need of renovation and deep cleaning, highlighted by problems such as mold, a clogged shower, standing water, and an unpleasant musty odor.
Maintenance seems to be lacking across the board, with accounts of loose toilets, broken doors, and unresolved issues in room finishes. There are signs of unfinished renovations, including half-painted walls and exposed pipes, which contribute to a general feeling that more attention is needed to improve the ambiance. In the kitchen, complaints arise from dirty cutlery and the absence of basic amenities like hooks for towels.
Guests mention that not only did sheets remain unchanged throughout their stay, but towels also failed to dry properly, offering little comfort. Despite these setbacks, guests appreciate the location near Gibraltar, noting the quiet surroundings which aid a restful sleep. Overall, Monkey Room’s cleanliness and facility upkeep are areas ripe for improvement to enhance the guest experience significantly.
Visitors to Monkey Room often highlight the exceptional service and responsiveness of the staff and owner. Communication is primarily conducted online, with WhatsApp being a common medium, ensuring quick and efficient responses to any queries guests might have. Many guests find the owner and staff to be friendly, helpful, and attentive, with the owner frequently described as responsive and kind, addressing concerns in a timely manner. The owner's efforts to maintain good communication are appreciated, with some guests especially valuing the clarity and rapidity of interactions. However, there are a few remarks indicating that there might be occasional issues with the attitude of certain staff members and the complexity of some instructions. Despite these minor setbacks, the overall communication and service quality contribute positively to the guest experience.
No, Monkey Room doesn't have any pool.
No, a spa isn't available at Monkey Room.
No, Monkey Room doesn't allow dogs.
No, parking facilities aren't available at Monkey Room.
No, Monkey Room doesn't have a gym.
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