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Summary of reviewsHôtel Von Bergen offers an enchanting retreat in the tranquil Neuchâtel Jura, harmoniously blending historic charm with modern conveniences. Nestled amidst stunning landscapes ideal for hiking and cross-country skiing, the hotel provides a peaceful atmosphere characterized by exquisite antique furnishings and charming rooms. Despite occasional street noise, guests appreciate the serene setting and convenient access to public transportation, including proximity to the train station and ample on-site parking.
The hotel excels in culinary offerings, with breakfasts celebrated for their variety and use of local ingredients. Guests enjoy homemade jams, freshly baked bread, and regional yogurt and cheeses, all set in a warm and inviting atmosphere. Though sometimes described as simple, breakfast consistently satisfies with its fresh flavors and extensive selection, catering to vegetarian and gluten-free diets.
Dinner experiences at Hôtel Von Bergen receive high acclaim, offering delicious dishes crafted from fresh organic and regional ingredients. Guests rave about the small, thoughtfully curated menu alongside the accommodating staff, whose attentive service enhances the warm and authentic dining ambiance.
The rooms at Hôtel Von Bergen blend vintage charm with contemporary comforts, boasting spaciousness and tasteful decor that creates a cozy yet elegant atmosphere. Despite minor concerns regarding temperature and noise, the rooms are well-maintained, ensuring a restful stay complemented by high-quality bedding and excellent breakfast offerings.
Impeccable cleanliness is a hallmark of the hotel, with environments maintained to a high standard that exceeds guests' expectations. Every area, from rooms to common spaces, reflects the hotel's commitment to quality and cleanliness, contributing to the relaxing and inviting ambiance.
The staff at Hôtel Von Bergen are consistently praised for their outstanding hospitality. Guests highlight the super friendly and attentive nature of the personnel, which forges a warm and welcoming atmosphere resonating with the hotel's historic roots. Despite occasional disorganization during late hours, the overall experience remains enriched by the dedicated and service-oriented approach of the staff, making every guest feel valued and cared for.
Overall, Hôtel Von Bergen offers a unique and memorable experience that combines beautiful surroundings, delightful culinary offerings, charming accommodations, and exceptional service, ensuring that guests leave with a lasting impression of warmth and hospitality. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly.
Small Hotel
Situated in La Sagne, this hotel offers a tranquil and intimate experience. The cozy rooms and peaceful surroundings provide a relaxing getaway for guests.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Room Types
Single RoomThe single room features a wardrobe and heating, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
Double RoomThis double room features a private bathroom, a wardrobe, heating as well as a terrace. The unit offers 1 bed.
Twin RoomThe twin room provides a wardrobe and heating, as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.
Quadruple RoomThe quadruple room offers a wardrobe and heating, as well as a private bathroom boasting a bath. The unit has 3 beds.
Guest Reviews
Location
Tucked away in the serene beauty of the Neuchâtel Jura, Hôtel Von Bergen exudes a unique historic charm that makes it an enticing destination for nature lovers and tranquility seekers alike. Perfectly nestled by cross-country skiing trails, the hotel is a haven for hiking enthusiasts eager to explore the stunning landscapes. Despite its remote and idyllic setting, the hotel remains highly accessible via public transportation and is conveniently positioned near the train station, offering seamless connections for travelers. Guests praise its quiet ambiance enhanced by exquisite antique furnishings and charming rooms that promise a restful retreat. The hotel strikes a lovely balance between countryside tranquility and connectivity, with on-site parking adding to its practical appeal. While some areas may experience street noise, the overall peaceful and picturesque setting with beautiful views in the hills remains a highlight, inviting guests to unplug and unwind in complete comfort.
Breakfast
Hôtel Von Bergen offers a breakfast experience that consistently delights its guests with both quality and variety. The majority of reviews highlight the exceptional quality of the breakfast, which often features local ingredients, making it a true celebration of regional flavors. Guests have enjoyed the lovingly made homemade jams, freshly baked bread, and regional yogurt and cheese, which seem to be the stars of the breakfast spread. The offering is sometimes described as simple, yet the simplicity is enriched by the freshness and flavor of the ingredients, with an extensive choice that includes hearty options and organic products.
While the breakfast is sometimes labeled as simple, it is generally praised as delicious and satisfying, often described as one of the best with a top-notch selection. The extensive buffet style provides a variety of treats including homemade muesli, fruit, and organic products, catering to diverse dietary needs with vegetarian and gluten-free options available. Guests feel at home in the charmingly renovated space, aided by the warm hospitality and attentive service from the hosts. Despite occasional mentions of missing fresh fruit or a meager buffet, the reviews overwhelmingly emphasize the delicious offerings and the homely atmosphere, making breakfast at Hôtel Von Bergen a memorable start to the day.
Dinner
Hôtel Von Bergen consistently impresses with its outstanding culinary offerings, receiving high praise for its exceptional dinner experiences. The hotel's restaurant is celebrated for its delectable dishes, which are crafted using fresh, regional, and often organic ingredients. Guests rave about the delicious, homemade quality of the food, describing it as a dream and one of the best meals they have had. Diners appreciate the carefully selected small menu, which caters to diverse dietary needs, offering vegetarian and gluten-free options alongside traditional local cuisine.
The friendly and attentive staff enhance the dining experience, providing excellent service that complements the high-quality food. The hotel maintains an authentic and traditional ambiance, creating a welcoming environment that makes dinner a memorable event. Alongside dinner, breakfast offerings are also noted for their quality, underscoring the restaurant's commitment to using locally sourced ingredients. Overall, Hôtel Von Bergen's restaurant is highly recommended for its superb culinary experiences, leaving guests eager to return for both dinner and breakfast delights.
Rooms
Hôtel Von Bergen offers guests a charming blend of old-world charm and modern comfort through its rustic and individually styled rooms. Guests frequently highlight the spaciousness and tasteful décor that combines vintage and contemporary elements seamlessly. The rooms are described as beautiful, cozy, and well-maintained, exuding a charming retro vibe that resonates with the historical essence of the hotel. Many reviews mention the high-quality bedding, which ensures a comfortable night's rest. Despite some concerns about room temperature and noise levels, the overall experience is enhanced by the hotel’s excellent breakfast and the delightful service provided by the friendly reception team. The rooms cater to various needs, from large suites with expansive bathrooms to snug accommodations for families, making it a versatile choice for travelers seeking a unique and nostalgic stay.
Cleanliness
Hôtel Von Bergen stands out for its impeccable cleanliness, consistently receiving praise from guests for its spotless environment. The hotel exudes an antique charm, yet maintains a high standard of cleanliness that meets modern expectations. Every corner, from the rooms to the beds, is not only functional but also exceptionally clean. Reviewers have noted that the rooms are better than depicted in booking photos, highlighting the hotel's commitment to quality and clean aesthetics. The ambiance of the place is described as calm, relaxing, and pleasant, further enhanced by its immaculate condition. Overall, guests find the hotel's cleanliness to be almost perfect, making it a cozy and inviting place to stay.
Staff
Hôtel Von Bergen is widely praised for its exceptional staff, whose hospitality seems to set a standard in the service industry. Guests consistently highlight the super friendly, attentive, and accommodating nature of the personnel, making their stay memorable and enjoyable. The hotel's atmosphere is warm and welcoming, with charming features that reflect its historical roots since its opening in 1870. The staff's friendliness contributes to a cozy and rustic environment that feels inviting from the moment guests step in. The owners and employees are described as committed, service-oriented, and capable of creating lasting positive impressions. Moreover, the dedication to hospitality extends beyond the reception desk, with thoughtful services like secure bike storage and helpful advice ensuring guests' needs are met. While the hotel's reception may have been less organized during late hours, the overall experience with the staff remains overwhelmingly positive.
No, Hôtel Von Bergen doesn't have any pool.
No, a spa isn't available at Hôtel Von Bergen.
Yes, Hôtel Von Bergen welcomes dogs.
No, parking facilities aren't available at Hôtel Von Bergen.