Hotel Firenze e Continentale
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Summary of reviewsHotel Firenze e Continentale is highly recommended for its excellent location, boasting close proximity to La Spezia’s central train station, shopping streets, historic center and various dining options. This convenience makes it a superb base for exploring the scenic villages of Cinque Terre. Despite some nighttime noise and a slightly unappealing neighborhood, the practicality of its location is a standout feature for guests.
The breakfast offerings consistently receive high marks for their variety and quality, providing an extensive and satisfying buffet that includes everything from hot items like bacon and eggs to freshly made pancakes. Gluten-free options and excellent coffee are also appreciated with the spacious and comfortable breakfast area enhancing the overall experience.
Dinner at the hotel's Terminus restaurant is praised for its well-prepared dishes and a good selection of cocktails, though the bar's limited opening hours and some dissatisfaction with the bistrot menu were noted. Overall, guests found the dining experiences enjoyable, combining good food and pleasant drink options.
Rooms present a mixed picture: newly renovated accommodations are spacious, comfortable and well-furnished, while some older rooms fall short of modern standards and need updating. Cleanliness is highlighted positively with many guests noting well-maintained and tidy rooms, although sporadic issues with housekeeping were reported.
The staff’s friendliness, helpfulness and professionalism significantly enhance the guest experience with particular praise for the reception and breakfast room teams. Multilingual abilities of the staff, especially in French and English, are also appreciated by international travelers.
Wi-Fi service is reliable in public areas but inconsistent in guest rooms, leading to mixed experiences. Parking options are convenient but can be expensive and limited with high fees and the need for reservations being potential drawbacks. However, the nearby public parking garage offers a practical alternative.
For families, the hotel offers suitable accommodations and amenities, ensuring a comfortable stay with spacious rooms and attentive staff. Minor criticisms include extra charges for baby cribs, but overall, the hotel is seen as a solid choice for family-oriented stays.
Bedding receives frequent praise for its comfort, contributing positively to the overall room experience. Despite occasional issues with narrow or less comfortable extra beds, the quality of the main beds is a plus.
Although Hotel Firenze e Continentale mostly aligns with its four-star designation, inconsistencies in room quality between renovated and older sections lead to varied experiences. While superior rooms meet high standards, economy and classic rooms sometimes fall short.
In conclusion, Hotel Firenze e Continentale is highly regarded for its strategic location, excellent breakfast, commendable staff and comfortable bedding. However, addressing inconsistencies in room quality and improving Wi-Fi connectivity in guest rooms could enhance overall satisfaction.
Categories
The breakfast offerings consistently receive high marks for their variety and quality, providing an extensive and satisfying buffet that includes everything from hot items like bacon and eggs to freshly made pancakes. Gluten-free options and excellent coffee are also appreciated with the spacious and comfortable breakfast area enhancing the overall experience.
Dinner at the hotel's Terminus restaurant is praised for its well-prepared dishes and a good selection of cocktails, though the bar's limited opening hours and some dissatisfaction with the bistrot menu were noted. Overall, guests found the dining experiences enjoyable, combining good food and pleasant drink options.
Rooms present a mixed picture: newly renovated accommodations are spacious, comfortable and well-furnished, while some older rooms fall short of modern standards and need updating. Cleanliness is highlighted positively with many guests noting well-maintained and tidy rooms, although sporadic issues with housekeeping were reported.
The staff’s friendliness, helpfulness and professionalism significantly enhance the guest experience with particular praise for the reception and breakfast room teams. Multilingual abilities of the staff, especially in French and English, are also appreciated by international travelers.
Wi-Fi service is reliable in public areas but inconsistent in guest rooms, leading to mixed experiences. Parking options are convenient but can be expensive and limited with high fees and the need for reservations being potential drawbacks. However, the nearby public parking garage offers a practical alternative.
For families, the hotel offers suitable accommodations and amenities, ensuring a comfortable stay with spacious rooms and attentive staff. Minor criticisms include extra charges for baby cribs, but overall, the hotel is seen as a solid choice for family-oriented stays.
Bedding receives frequent praise for its comfort, contributing positively to the overall room experience. Despite occasional issues with narrow or less comfortable extra beds, the quality of the main beds is a plus.
Although Hotel Firenze e Continentale mostly aligns with its four-star designation, inconsistencies in room quality between renovated and older sections lead to varied experiences. While superior rooms meet high standards, economy and classic rooms sometimes fall short.
In conclusion, Hotel Firenze e Continentale is highly regarded for its strategic location, excellent breakfast, commendable staff and comfortable bedding. However, addressing inconsistencies in room quality and improving Wi-Fi connectivity in guest rooms could enhance overall satisfaction.
Hotel for Honeymoon
This hotel is strategically positioned near the train station, making it easy to explore Cinque Terre. Some suites include whirlpool tubs, which add a touch of luxury and romance.
Family Friendly Hotel
The hotel offers family rooms and a kid-friendly buffet. It is located close to the train station, providing easy access to Cinque Terre. The hotel is also near Via Prione, which is filled with shopping and restaurants.
Dog Friendly Hotel
This hotel is pet-friendly and known for its helpful staff. It offers a beautiful and unique environment and ensures a welcoming experience for guests with pets.
Romantic Hotel
Located in La Spezia, this hotel provides comfortable accommodations and is well-situated for exploring Cinque Terre. Its convenient location and quality service make it a pleasant base for a romantic adventure.
Business Hotel
Hotel Firenze e Continentale features a state-of-the-art business center and versatile, acoustically sound meeting rooms. It offers ADSL in all rooms, free Wi-Fi in public areas, and on-site private parking. The hotel provides multilingual staff and can assist with outsourced suppliers.
Hotel with Parking
The hotel provides private, secured parking, though availability is limited and comes at an extra cost. It is conveniently located near the train station, making it easy to explore the surrounding area after parking your car.
EV charging stations
Hotel with EV Charging Stations
This hotel offers EV charging stations. It is strategically located near the train station and pedestrian streets, providing both convenience and accessibility for guests with electric vehicles.
4-Star Hotel
Set in a renovated historic building, this hotel provides elegant, air-conditioned rooms. It is ideally situated within walking distance of the train station, making trips to Cinque Terre very easy. It also boasts a fantastic location close to attractions.
Luxury Hotel
About Hotel Firenze e Continentale
License: 011015-ALB-0002, IT011015A1RC8GUWAJ
Guest Reviews
Location
Additionally, the hotel’s proximity to La Spezia’s shopping streets, the historic center and various bars and restaurants adds to its appeal. Guests find it simple to walk to numerous city attractions and amenities. The presence of a public parking lot nearby also offers convenience for those traveling by car.
Despite its central location, some reviews note that the neighborhood can appear somewhat unappealing at night with a bit of noise from traffic, yet this minor drawback is often overshadowed by the convenience and practicality offered.
Overall, Hotel Firenze e Continentale’s location is frequently described as perfect, superb and excellent, making it a highly recommended choice for visitors aiming to explore both La Spezia and the scenic Cinque Terre region.
Breakfast
The breakfast area is highlighted as being spacious, comfortable and tastefully decorated, adding to the overall pleasant experience. High-quality products and a wide variety of options, including fresh and fluffy pancakes, have been specifically noted. Despite a few remarks about the breakfast being average or expensive, the majority of feedback emphasizes the delicious and satisfying nature of the meal with specific mentions of excellent coffee and the attentive and friendly staff.
Overall, the hotel's breakfast is detailed as rich, abundant and offering something for everyone with some guests mentioning that it left nothing to be desired. The compliance with COVID-19 guidelines was also appreciated, ensuring a safe and comfortable dining experience.
Dinner
Rooms
Many guests appreciated the cleanliness and comfort of the rooms with soundproofing being a positive aspect in many reviews. Spaciousness was frequently praised, especially in the junior suites and renovated segments of the hotel. However, negative feedback highlighted the small size of some rooms and bathrooms, issues with noise from busy streets and outdated décor in certain sections. There were also minor criticisms about limited outlets, worn furniture, musty smells and cleanliness not meeting 4-star standards in some cases.
Overall, while the hotel’s location and newly renovated rooms receive admiration for their quality and comfort, the older rooms are seen as needing attention and modernization to be on par with the rest of the facility.
Beds
However, there were some mentions of narrow beds and occasional discomfort, particularly with sofa beds and extra beds for additional guests. Despite these isolated complaints, most visitors found the beds to be comfortable, ensuring a good night's sleep. Descriptions like "great bed" and "comfortable mattress" were commonly echoed among satisfied guests.
Aside from the beds, the overall room comfort, excellent service and a good-quality breakfast contribute positively to the guest experience at this hotel. While there are some mild issues with certain room-specific conditions and service consistency, the majority found the residential experience at 'Hotel Firenze e Continentale' to be pleasant, largely due to the quality of their bedding and room comfort.
Cleanliness
Rooms are generally reported as clean, comfortable and inviting with several remarks about their spaciousness and modern amenities. The property's cleanliness, combined with the friendly and attentive staff, contributes significantly to a pleasant stay. Guests also praised the well-maintained condition of the entire establishment, reinforcing the perception of a clean hotel environment.
However, not all experiences were flawless. Some reviews pointed out areas needing improvement, such as insufficient day-to-day room cleaning, dusty floors and instances of poorly cleaned bathrooms. Issues like clogged sinks and unclean shower areas were mentioned, signifying occasional lapses in housekeeping standards. There were also comments about inconsistencies, such as dusty furniture and musty smells in certain rooms.
Overall, Hotel Firenze e Continentale significantly stands out for its cleanliness, though attention to detailed and consistent housekeeping would enhance guest satisfaction further.
Staff
The hotel’s breakfast room staff were noted for their politeness and professional demeanor, ensuring a pleasant start to the day for many visitors. The bar staff also garnered positive feedback for their friendliness and knowledge, contributing to an enjoyable dining experience.
Efficiency and a welcoming attitude were recurring themes with guests appreciating the staff’s willingness to assist with inquiries and provide directions. The multilingual capabilities, especially in French and English, also added to the positive experience for international travelers.
Overall, the staff at Hotel Firenze e Continentale are described as very friendly, attentive and professional, creating a warm and inviting atmosphere that significantly enhances the guest experience.
Wi-Fi
However, Wi-Fi connectivity in the guest rooms has been less reliable with numerous guests noting that the connection was weak or did not work at all in their rooms. Some also mentioned that the reception was not particularly helpful in resolving these issues. Additionally, there were comments about inconveniently located electrical sockets that needed to be unplugged to use the Wi-Fi.
Overall, while the Wi-Fi at 'Hotel Firenze e Continentale' excels in public areas, improvement is needed for in-room connectivity.
Parking
Several guests mentioned the public parking garage at the train station, which is about 50 meters from the hotel, as a reliable alternative, albeit also costly. On the downside, many found the parking fees to be quite expensive with some noting that the cost was not disclosed upfront during booking. Reservations for the hotel parking are recommended due to the limited number of spots.
Overall, while the parking services are beneficial, the high costs and occasional availability issues may be a deterrent. Yet, the proximity to alternative public parking solutions provides a practical workaround for guests.
Family
The hotel's staff are noted for their friendliness and attentiveness, ensuring that families feel well taken care of during their visit. This makes the hotel an inviting and secure place for travelers with children. Additional conveniences such as luggage storage for a day and the availability of box lunches further contribute to a hassle-free experience.
Although there was mention of construction affecting some stays, overall, Hotel Firenze e Continentale garners positive feedback for its family-oriented atmosphere and amenities. Guests can also enjoy live jazz at the on-site restaurant, adding a touch of entertainment to their stay. Despite a few criticisms regarding extra charges for baby cribs, the hotel largely receives praise as a great choice for families looking to enjoy a comfortable and friendly environment.
4 Star
While the hotel's overall ambiance and certain rooms reflect a four-star standard, several reviewers express dissatisfaction with the accommodation, particularly the economy and classic rooms, which fall short of the four-star designation. Numerous comments highlight that these rooms are more reminiscent of a three-star or even one-star experience. Basic amenities were provided in the classic rooms, but were not considered sufficient for a four-star hotel.
There is a notable discrepancy in the quality across different sections of the hotel with an older section feeling more akin to a three-star rating. This inconsistency extends to the standard rooms, which many feel do not meet the expectations of a four-star hotel, especially given the price point of over €120 per night. It's apparent that the premium experience promised by the four-star rating is not consistently delivered across all room types, leading to mixed reviews.
Business
Romantic
No, Hotel Firenze e Continentale doesn't have any pool.
No, a spa isn't available at Hotel Firenze e Continentale.
Yes, Hotel Firenze e Continentale welcomes dogs.
Yes, parking facilities are available at Hotel Firenze e Continentale.
No, Hotel Firenze e Continentale doesn't have a gym.
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