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Summary of reviewsBest Western Braddock Inn is favorably recognized for its strategic location, being conveniently close to highways, local attractions and natural scenery, which enhances its appeal to travelers and nature enthusiasts alike. Guests appreciate the picturesque setting with a cozy stream and lush greenery around the property, as well as the practical proximity to restaurants, shops, gas stations and colleges.
The breakfast at the hotel receives high praise for its quality, variety and abundance, offering options beyond the usual fare, including hot items and fresh fruit. The pleasant breakfast room and attentive service further enhance the experience, making it a delightful start to the day for many guests.
Rooms at the hotel are generally described as spacious, comfortable and well-equipped with necessary amenities, though reviews indicate areas needing improvement, such as odors, outdated decor and minor maintenance issues. Despite some cleanliness concerns, many find the accommodations satisfying, especially for those valuing proximity to the pool and breakfast facilities.
The staff at Best Western Braddock Inn is consistently commended for their friendliness, professionalism and willingness to assist, contributing greatly to the positive guest experience. However, the free Wi-Fi service receives mixed reviews regarding its reliability and strength.
The fitness center and pool receive mixed feedback. While the gym is appreciated for its spaciousness and equipment, some guests note maintenance issues like broken equipment and non-functional sauna. The pool area is praised for its aesthetics and size but has complaints about water temperature and cleanliness. Families tend to enjoy the hotel, especially its pool area and location near stores and family-oriented amenities.
The beds offer varied experiences with many finding them quite comfortable, while others report issues with older, less comfortable mattresses. Despite these inconsistencies, the hotel still provides good value for a budget-friendly stay with basic amenities and an environment suited for both leisure and business travelers. The business center and facilities receive positive remarks for their utility and cleanliness.
Accessibility also presents a mixed picture. While the availability of ground floor rooms and accessible ramps is appreciated, the absence of an elevator is a notable drawback for guests with mobility impairments, particularly those needing access to higher floors.
In summary, Best Western Braddock Inn offers a scenic and convenient stay with robust amenities and a friendly staff, though it is noted that improvements in cleanliness, modernization and accessibility could further enhance the guest experience. Show more
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Categories
Dog Friendly Hotel
This hotel welcomes two pets up to 80 lbs in designated rooms for an additional fee of $25 per stay, plus a $25 refundable deposit. Both dogs and cats are allowed, but only cats may be left unattended. There are grassy areas for pet relief near the pet-friendly rooms.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Double Room - Non-Smoking This room features a microwave, refrigerator and cable TV.
Double Room with Two Double Beds - Pet Friendly/Non-SmokingThis room features a microwave, refrigerator and cable TV.
King Room - Non-SmokingThis room features a microwave, refrigerator and cable TV.
Queen Room - Pet-Friendly/Non-SmokingThis room features a microwave, refrigerator and cable TV.
Queen Room with Two Queen Beds - Non-SmokingThis room features a microwave, refrigerator and cable TV.
Queen Suite with Pool View - Non-SmokingThis suite features a microwave, a refrigerator and a sofa bed.
Queen Room with Bathtub - Disability Access/Non-SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV with satellite channels. The unit offers 1 bed.
Queen Room with Two Queen Beds and Bathtub - Disability Access/Non-SmokingProviding free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room provides air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV with satellite channels. The unit offers 2 beds.
King Room with Roll-In Shower - Mobility AccessibleOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a carpeted floor. The unit has 1 bed.
Guest Reviews
7.5
Good
Location
Situated conveniently close to both the interstate and scenic beauty, the Best Western Braddock Inn offers guests a strategic location for various activities. With easy access to highways, the hotel is perfectly positioned for travelers needing a quick overnight stay or those who desire proximity to local attractions like UMF and FSU. The location also boasts a wealth of conveniences including numerous restaurants, shops and gas stations, making it a practical choice for dining and daily needs.
Visitors appreciate the central location, which is both picturesque and practical, allowing for easy shopping, sightseeing and downtown access in nearby Cumberland. Nature lovers will enjoy the cozy stream and abundant greenery around the property, adding to the hotel’s charming and relaxing ambiance. The presence of a restaurant in the same parking lot and easy access to a variety of dining options nearby further enhance the guest experience.
Overall, the Best Western Braddock Inn is noted for its remarkable convenience, accessibility and natural beauty, making it an excellent hub for various activities, including nature exploration, festival attendance and college visits. The combination of a good location, scenic surroundings and plentiful amenities makes this hotel a well-regarded choice for travelers.
Breakfast
At the Best Western Braddock Inn, the breakfast experience consistently impresses guests with its quality and variety. Many visitors rave about the breakfast, describing it as amazing, awesome, delicious and excellent. The breakfast offerings include a wide range of hot items like bacon, eggs, sausage and biscuits with sausage gravy, as well as fresh fruit, bagels and danishes. Guests appreciate the variety and the ample options available, which go beyond the typical fruit and cereal.
The breakfast room is noted to be very pleasant and guests find the selection of food to be well-stocked and comprehensive. The addition of items like organic soy milk and fresh coffee further enhances the overall experience. The breakfast buffet’s assortment of choices surprises and delights many, making it a high point of their stay.
The staff, particularly the lady managing the breakfast service, receives high praise for her friendliness and attentiveness, ensuring guests have a satisfying start to their day. However, a few reviews mention that the breakfast room can be a bit small, but this seems a minor issue compared to the positive aspects highlighted by the majority.
Overall, the breakfast at Best Western Braddock Inn offers a substantial, well-prepared meal that leaves many guests very happy and eager to return.
Rooms
'Best Western Braddock Inn' offers a mixed experience when it comes to its rooms. Numerous guests have highlighted the cleanliness and spaciousness of their accommodations with many rooms described as perfect, very clean and comfortable. The rooms are also noted to be well-furnished, providing amenities such as multiple charging outlets, a microwave, a fridge and a coffee machine. For those who value a quiet environment, several guests appreciated the peacefulness of their stay.
While the rooms generally receive positive remarks for their size and coziness, there are several areas that need attention. Some guests have reported unpleasant smells in certain rooms, from smoke to mildew and even fried chicken. Additionally, issues with outdated decor, stained carpets and minor maintenance problems such as loud air conditioning, leaking condensation and slow-flushing toilets were mentioned. A few rooms had trouble with cleanliness upon check-in, often leading guests to request a room change, which in many cases led to a better experience.
Despite these drawbacks, many finds the rooms comfortable and a good value, especially appreciating the convenience to the pool and breakfast areas. While there's room for improvement in aspects of maintenance and modernization, the combination of attentive housekeeping in many instances and the presence of thoughtful amenities make 'Best Western Braddock Inn' a decent option for those traveling to the area.
Beds
At the Best Western Braddock Inn, guests have shared varied experiences regarding the hotel's beds. Many visitors found the beds to be exceptionally comfortable, describing them as very comfortable, comfy and even super comfortable. Words like comfy and comfortable were used frequently, indicating that for a significant number of guests, the sleep quality was satisfactory. Additionally, the pillows received positive mentions for their fluffiness.
However, it’s also clear that some guests encountered issues. A few beds were noted as being hard, lumpy or old-coil mattresses with noticeable dips, which impacted comfort negatively. Certain beds were described as worn out, springy, noisy and in need of updates, suggesting that the quality of the bedding may vary between rooms. Cleanliness was another issue for some guests, pointing out dirty spots, found tissues and even children’s drawings under the beds.
Overall, while many guests appreciated the comfort of the beds at Best Western Braddock Inn, there were notable instances where bed quality and maintenance left room for improvement.
Cleanliness
When considering the cleanliness of the Best Western Braddock Inn based on guest reviews, the overall consensus appears mixed with a slight tilt towards negative feedback. On a positive note, many guests found their rooms to be clean with phrases like "room was very clean" and "clean comfortable room" frequently mentioned. The housekeeping staff also received commendations for being friendly and maintaining clean bed sheets and spotless bathrooms. Additionally, some aspects of the property, such as the indoor pool, were appreciated by guests.
However, the hotel seems to struggle significantly with consistency and attention to detail in cleanliness. Complaints about dirty bathrooms, mold and dirty carpets were frequent with some guests finding their rooms not clean upon check-in and others noting pervasive smells, including smoke and marijuana. The common areas, including hallways and the pool area, also suffered from cleanliness issues, such as overflowing trash cans and cloudy pool water.
Maintenance and upkeep issues were common with mentions of outdated and stained décor, mold in various locations and equipment that needed replacing. The hotel's ongoing renovations were visible but seemed to add to the sense of disarray for many visitors.
In conclusion, while the Best Western Braddock Inn has the potential to offer clean and comfortable accommodations, lack of consistent cleanliness and ongoing maintenance issues appear to detract from the overall guest experience.
Staff
The reviews of Best Western Braddock Inn consistently highlight the remarkable friendliness and helpfulness of the staff. Guests frequently describe the staff as very friendly, extremely polite and always welcoming. Front desk attendants receive special praise for their cordial and accommodating nature. Many guests were especially appreciative of the staff’s professionalism and customer service, noting that they were attentive to issues and quick to address requests. There are mentions of specific employees being delightful and providing great assistance. Even during challenging times, such as when the staff were overwhelmed, they remained nice and accommodating. The overall sentiment points to a team that is not only well-qualified but also goes above and beyond to ensure a pleasant stay for guests. While there are a few isolated mentions of less than helpful interactions, the prevailing narrative is one of a warm and customer-centric environment.
Wi-Fi
Best Western Braddock Inn offers free wifi to its guests and some found the internet helpful for their needs. While in-room internet service is generally okay, there are instances where the wifi can be weak or encounter issues. A computer desk is available, though it may not always be functional. Television service is adequate with a working TV guide, but some channels might have static. Overall, the wifi experience at this hotel has mixed reviews with some guests satisfied and others facing connectivity challenges.
Gym
The fitness center at Best Western Braddock Inn receives a mix of reviews with guests highlighting both positive and negative aspects. Many visitors appreciate the spacious exercise facility, which includes a nice pool and a well-equipped gym. They often describe the gym as good or great, indicating satisfaction with the general workout environment. However, there are some criticisms regarding maintenance issues; several reviews mention broken equipment, including a non-functional sauna in the gym. Additionally, some guests note the lack of supplies for wiping down machines, suggesting that improvements are needed in terms of upkeep and cleanliness. Despite these drawbacks, the gym remains a notable feature for guests looking to maintain their fitness routines while traveling.
Pool
Best Western Braddock Inn offers a mixed experience for guests who are looking to enjoy its pool facilities. Many guests appreciated the cleanliness and size of the indoor pool, describing it as beautiful, exceptional and amazing. The pool's large skylight was particularly praised for allowing plenty of sunlight into the space. The seating around the pool, including outdoor benches, also earned positive remarks.
However, several reviews indicated some areas for improvement. The temperature of the pool water was a common issue with numerous guests finding it uncomfortably cold despite being advertised as a heated pool. The hot tub often was not operational, leading to disappointment among those who had specifically booked the hotel for its pool and hot tub amenities.
Cleanliness was another point of concern. While some found the pool area to be clean and well-maintained, others reported finding it dirty with visible debris and a strong chemical smell at times. The availability of towels also seemed inconsistent, impacting the overall convenience for swimmers.
In summary, while the pool at Best Western Braddock Inn offers a visually appealing and spacious area that is enjoyable for kids and families, the hotel could benefit from addressing the temperature issues and ensuring consistent cleanliness and maintenance to enhance the guest experience.
Family
The Best Western Braddock Inn seems to be a popular choice for families, offering a range of amenities and features that cater specifically to those traveling with children. The pool area stands out as a major highlight with kids truly enjoying their time there. The hotel's location also earns praise for being conveniently close to stores and, importantly, close to family, which numerous guests found highly advantageous. Reviewers consistently mention the family-friendly atmosphere, noting that it comfortably accommodates larger families and offers plenty for children to enjoy. Overall, the Braddock Inn is seen as a comfortable and convenient option for families looking to spend quality time together.
3 Star
Best Western Braddock Inn offers a budget-friendly accommodation option that provides great value for the price. While the hotel features retro decor, it has a clean and comfortable atmosphere that many guests appreciate. The property, although showing signs of age and definitely in need of some updates and renovations, still manages to offer a pleasant stay. The low cost of staying here is frequently mentioned as a significant advantage, making it an attractive option for those looking for good value for their money.
However, there are areas that could use improvement, such as housekeeping and the need for modernization throughout the property. Despite these issues, the overall experience is positive for guests seeking a cost-effective stay with basic amenities.
Business
Best Western Braddock Inn offers commendable amenities for business travelers. Guests appreciate the well-maintained conference room and a useful business center, noting the facilities as good for work. The breakfast selection is also well-regarded, providing a good start to the day. Although there are limited business services, the friendly staff adds a positive touch to the stay. The dedicated board room and business area are considered decent and clean, suitable for hosting professional meetings and work-related activities.
Accessible
The Best Western Braddock Inn presents a mixed experience for guests with disabilities. While some guests have found certain aspects of the hotel accommodating, particularly the availability of ground floor rooms and accessible ramps, the overall accessibility of the facility seems suboptimal. The hotel's lack of an elevator has been a notable issue, especially for guests who had rooms on higher floors and those with mobility impairments. Encountering stairs to access necessary amenities like breakfast areas has also posed challenges. Some rooms have been described as small but sufficient for travellers' needs, while others were not well-suited for guests with specific disabilities. Despite these challenges, amenities such as smoking rooms, a pool and a jacuzzi available later than usual were appreciated by some. However, for those with more significant accessibility needs, the hotel’s offerings may fall short.
Heated Pool
The Best Western Braddock Inn features an indoor pool that is a significant draw for visitors. While some guests specifically choose this hotel for its advertised heated pool, there have been mixed experiences regarding its temperature. Many reviews praise the pool for being clean and comfortable. However, some guests have reported that the pool was not heated as expected with issues such as the pool water feeling cold or the heater not working properly. Despite these concerns, the pool remains a notable feature of the hotel for those hoping for a relaxing swim.
Indoor Pool
The indoor pool at Best Western Braddock Inn has received a wealth of positive feedback from guests. The pool is praised for its cleanliness, appropriate heating and ample size, making it an ideal spot for both relaxation and fun. Many guests noted that their children particularly enjoyed the experience, having a blast in the warm and inviting water. The presence of additional amenities, such as a hot tub and sauna, also enhanced the overall satisfaction, offering options for more thorough relaxation. While there have been occasional mentions of no water in the pools, most guests found the indoor pool area to be fantastic and beautiful. The pool's cleanliness and the thoughtful addition of plants in the hallway contribute to a pleasant and welcoming atmosphere. Overall, the indoor pool at Best Western Braddock Inn is a well-loved feature that significantly contributes to a positive guest experience at the hotel.
Dog Friendly
The Best Western Braddock Inn is well-known for being a pet-friendly hotel, welcoming various pets including dogs and even cats. Guests frequently appreciate the hotel's accommodating policy, which includes a $50 guarantee with a $25 refundable fee per stay, making it a budget-friendly option for pet owners. Reviews highlight the convenience of having pets allowed in clean premises and it is common to see dogs comfortably moving around in the hallways. A notable mention is the acceptance of service dogs, adding to the inclusivity of the hotel's policy. Some guests have noted minor issues such as barking dogs and pet waste, but overall, the presence of pets and pet owners contributes to a welcoming and friendly atmosphere for travelers with animal companions.
Yes, Best Western Braddock Inn has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Best Western Braddock Inn.
Yes, Best Western Braddock Inn welcomes dogs.
No, parking facilities aren't available at Best Western Braddock Inn.