4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Capannelle Roma, once considered a confident four-star establishment, seems to have experienced some decline in recent times. While the hotel is perceived by some guests as cozy and offering necessary services, there are several points of concern regarding its maintenance and service levels. The property is described as dated and in need of attention, with worn carpets and furniture affecting the overall ambience. This has led some reviewers to suggest its service aligns more with a three-star rating rather than the advertised four stars. The hotel’s remote location might appeal to those not aiming to stay near central Rome, but for others, this could be a disadvantage.
Despite criticisms, the hotel still provides fundamental amenities expected at its price point. However, facilities like the pool are seasonal, only opening in June, and the dining options are limited, with guests pointing out the lack of a garden and the presence of only a single restaurant serving modest food. The staff's service has been remarked upon unfavorably, with suggestions that it doesn't meet the anticipated hospitality standards of a four-star hotel. Overall, while the hotel was once notable in its category, guests looking for a true four-star experience may find it falls short in several areas.
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