Premierz Hotel
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Summary of reviewsPremierz Hotel is positively lauded for its strategic location in the heart of the city center, allowing easy access to amenities such as the ferry terminal, Financial Park, shopping malls, grocery stores and entertainment facilities. Guests enjoy the convenience of nearby halal and non-halal eateries, laundry services, coffee shops and the ability to navigate the downtown Labuan area on foot.
Despite some rooms being relatively small and at times feeling cramped, they are described as cozy, clean and comfortable. Equipped with essential amenities like toiletries, mineral water and a water kettle, the rooms are deemed suitable for solo travelers or couples, offering good value for money. The tidy and well-organized environment compensates for the limited space, making it a reasonable choice for short stays.
Cleanliness at Premierz Hotel receives a mix of favorable and critical reviews. Many guests appreciate the general cleanliness of the rooms and the maintenance of the facilities. However, certain areas such as walls, curtains and bathrooms need better attention, along with improvements in pest control and updating of bedding and towels. Addressing these issues could enhance the overall guest experience.
The staff at Premierz Hotel stands out for their friendly and helpful nature. Guests frequently commend the efficient and polite service, particularly at the front desk and appreciate the flexibility and willingness of the reception staff to assist. The hotel's online and in-person customer service is also praised with special mention of the owner's exceptional support. Despite occasional language barriers and some diplomatically mishandled situations, the kindness and warmth of the staff significantly contribute to a pleasant stay.
Despite some rooms being relatively small and at times feeling cramped, they are described as cozy, clean and comfortable. Equipped with essential amenities like toiletries, mineral water and a water kettle, the rooms are deemed suitable for solo travelers or couples, offering good value for money. The tidy and well-organized environment compensates for the limited space, making it a reasonable choice for short stays.
Cleanliness at Premierz Hotel receives a mix of favorable and critical reviews. Many guests appreciate the general cleanliness of the rooms and the maintenance of the facilities. However, certain areas such as walls, curtains and bathrooms need better attention, along with improvements in pest control and updating of bedding and towels. Addressing these issues could enhance the overall guest experience.
The staff at Premierz Hotel stands out for their friendly and helpful nature. Guests frequently commend the efficient and polite service, particularly at the front desk and appreciate the flexibility and willingness of the reception staff to assist. The hotel's online and in-person customer service is also praised with special mention of the owner's exceptional support. Despite occasional language barriers and some diplomatically mishandled situations, the kindness and warmth of the staff significantly contribute to a pleasant stay.
Family Friendly Hotel
Small Hotel
Guest Reviews
Premierz Hotel boasts a highly praised location that sits at the heart of the city center, providing guests with easy and convenient access to numerous amenities. Visitors appreciate its strategic positioning, which is within walking distance of the ferry terminal and Financial Park. The hotel is surrounded by a plethora of eateries offering both halal and non-halal options, catering to diverse culinary preferences.
For those looking to explore, the proximity to shopping malls, grocery stores and entertainment facilities such as karaoke bars makes it an appealing choice. Additionally, the vicinity offers convenient access to essential services, including laundry facilities and coffee shops, enhancing the overall guest experience. The central location also makes it easy to find the hotel and navigate the surrounding area.
Guests frequently highlight the convenience of being in downtown Labuan, where everything is easily reachable on foot. Whether it's shopping, dining or enjoying the nightlife, Premierz Hotel's location meets a variety of traveler needs, ensuring a comfortable and accessible stay.
Despite the relatively small size of the rooms at Premierz Hotel, many guests have found them to be cozy, clean and comfortable. The compact rooms are well-organized and maintain a good standard of cleanliness, creating a tidy and satisfactory environment. Some rooms might feel cramped, especially those without windows or sufficient space for a queen-size bed, which can affect overall comfort. Nonetheless, the rooms are fully equipped with necessary amenities like toiletries, mineral water and a water kettle. For solo travelers or couples, the space seems to be manageable and many find the rooms to be good value for money. Overall, the clean and cozy atmosphere compensates for the limited space, making it a decent option for short stays.
Premierz Hotel receives mixed reviews regarding its cleanliness. Many guests appreciate the overall cleanliness of the rooms, describing them as clean, tidy and compact. Several comments highlight the clean toilets and well-maintained spaces. Guests often mention that the hotel is very clean and that the location is convenient.
However, some areas for improvement are noted. There are occasional reports of dirty walls, curtains with dirt stains and smelling bathrooms. A few guests encountered ants and tiny cockroaches, suggesting a need for better pest control. The bedding and towels are often described as old, yellowed and sometimes stained, indicating that they should be replaced. Housekeeping appears to be inconsistent with some guests feeling that it only performs minimal tasks.
Overall, while many find the hotel clean and comfortable, addressing the highlighted issues could enhance the guest experience further.
The staff at Premierz Hotel is frequently praised for their friendliness and helpfulness. Guests often comment on the efficient and polite service they receive at the front desk with several noting the flexibility of the reception staff. The rooms are described as very clean and the beds as comfortable, enhancing the overall positive experience. The hotel’s online customer service is also commended, though there is a suggestion for improvement in physical service. It's worth noting the commendable service provided by the owner, who goes the extra mile to assist guests, such as helping with document printing. Despite some language barriers at the reception, guests find alternative ways to communicate, such as using translation apps. However, there are occasional concerns about diplomatic handling of certain situations, such as the handling of smoking accusations. Overall, the friendly and kind demeanor of the staff greatly contributes to a satisfying stay at Premierz Hotel.
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Location
For those looking to explore, the proximity to shopping malls, grocery stores and entertainment facilities such as karaoke bars makes it an appealing choice. Additionally, the vicinity offers convenient access to essential services, including laundry facilities and coffee shops, enhancing the overall guest experience. The central location also makes it easy to find the hotel and navigate the surrounding area.
Guests frequently highlight the convenience of being in downtown Labuan, where everything is easily reachable on foot. Whether it's shopping, dining or enjoying the nightlife, Premierz Hotel's location meets a variety of traveler needs, ensuring a comfortable and accessible stay.
Rooms
Cleanliness
However, some areas for improvement are noted. There are occasional reports of dirty walls, curtains with dirt stains and smelling bathrooms. A few guests encountered ants and tiny cockroaches, suggesting a need for better pest control. The bedding and towels are often described as old, yellowed and sometimes stained, indicating that they should be replaced. Housekeeping appears to be inconsistent with some guests feeling that it only performs minimal tasks.
Overall, while many find the hotel clean and comfortable, addressing the highlighted issues could enhance the guest experience further.
Staff
No, Premierz Hotel doesn't have any pool.
No, a spa isn't available at Premierz Hotel.
No, Premierz Hotel doesn't allow dogs.
No, parking facilities aren't available at Premierz Hotel.
No, Premierz Hotel doesn't have a gym.
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