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Summary of reviewsThe Red Lion in the scenic village of Lacock offers an exceptional setting for visitors with many guests praising its prime location in the heart of the historical locale. The village itself is described as picturesque and idyllic, perfect for exploring local attractions such as Lacock Abbey. The convenience of ample parking and the charming ambiance of the property further enhance its appeal. Accommodations are frequently lauded for their comfort and character with spacious rooms boasting lovely views.
Breakfast at The Red Lion stands out as a major highlight, consistently receiving high praise for its varied selection and excellent quality. Guests appreciate the freshness and deliciousness of the food with warm service adding to the positive dining experience. Though there are occasional minor critiques, most guests find the breakfast to be delightful and satisfying.
Dinner receives similarly positive feedback with many enjoying the well-prepared and tasty meals, particularly the English staples like fish and chips and the Sunday roast. The relaxing atmosphere of the attached pub and the good service contribute to an enjoyable dining experience, despite a few mixed reviews on the quality and variety of dinner options.
The rooms at The Red Lion are generally praised for being clean, spacious and comfortable with many guests appreciating the cozy, well-equipped accommodations. The high ceilings, bright ambiance and comfortable beds are common points of approval. Even though some rooms could benefit from minor refurbishments due to the historic nature of the building, the overall experience is positive.
Cleanliness is a mixed aspect; while many rooms are found to be clean and well-maintained, some communal areas, particularly the staircases and carpets, require more attention. Ensuring these areas are up to standard would enhance the overall guest experience.
The staff at The Red Lion are frequently highlighted for their exceptional friendliness and helpfulness. Guests often feel well-taken-care-of with many specific mentions of staff members going above and beyond to ensure an enjoyable stay. This warm and professional service significantly contributes to the positive reviews and encourages repeat visits.
Bed comfort receives mixed reviews with many guests enjoying the large and cozy beds, while others face issues with mattress firmness and pillow quality. Although many find the sleeping experience pleasant, there is some inconsistency in bed comfort.
Overall, The Red Lion in Lacock presents an outstanding choice for travelers seeking comfort and a quintessentially English experience with its prime location, excellent breakfast and welcoming staff standing out as key highlights. Show more
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Categories
Dog Friendly Bed & Breakfast
Small Bed & Breakfast
4-Star Bed & Breakfast
Room Types
Superior Double RoomThe spacious double room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Classic Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
Nestled in the heart of the picturesque village of Lacock, The Red Lion offers an exceptional location for visitors. This charming pub-hotel is ideally situated, right in the center of the beautiful, historical village, making it a convenient base for exploring local attractions, including the nearby Lacock Abbey.
Guests rave about the delightful setting, describing the village as an idyllic place that feels like stepping into a movie from another era. The hotel's positioning allows for easy walks to all main sites, ensuring that visitors can fully immerse themselves in the village's rich heritage and scenic beauty.
The location is not the only highlight; The Red Lion also boasts ample parking, making it hassle-free for those arriving by car. The beautiful surroundings are complemented by friendly staff and the property's characterful ambiance. Guests frequently mention the superb quality of breakfast and the comfort of the spacious rooms, often with lovely views over the village.
Overall, The Red Lion's perfect location, well-appointed accommodations and proximity to Lacock's main attractions make it an outstanding choice for travelers seeking both comfort and convenience in a quintessentially English setting.
Breakfast
The Red Lion offers a breakfast experience that has garnered significant praise from guests. The breakfast selection is noted for being excellent with an array of options that cater to various tastes, including both continental and English breakfast choices. Guests appreciate the plentiful portions and the freshness of the food, particularly mentioning the variety and abundance of fresh fruit available.
The cooked breakfast options are particularly commendable, consistently described as superb, tasty and beyond expectations. Many highlight the quality of the English breakfast with specific mentions of it being particularly well-prepared and delicious.
Service during breakfast is another strong point with many reviews praising the warm and friendly staff for their efficiency and kindness. The food is cooked to order, which seems to assure both freshness and satisfaction.
Despite the overwhelmingly positive feedback, a few guests did note occasional shortcomings, such as a rubbery sausage and instances where not all ingredients for a Full English breakfast were available. Additionally, there are mixed opinions on value for money.
Overall, the breakfast at The Red Lion stands out as a major highlight for guests, delivering a delightful start to the day with its excellent food quality, friendly service and wide variety of options.
Dinner
The dinner experience at The Red Lion generally garners positive feedback from guests with many praising the excellent quality of food served both at dinner and breakfast. The hotel's restaurant offers a lovely evening meal with a good selection of dishes, including a delightful Sunday roast enjoyed by some in the summer garden. Guests commonly describe the evening meals as well-cooked, tasty and delicious with particular mention of great offerings like fish and chips and hamburgers.
Service consistently receives good reviews, enhancing the dining experience. The pub associated with the hotel serves dinner very well, providing a fantastic array of dishes in a relaxing atmosphere. Both dinner and breakfast selections are varied and often highlighted as very good with plenty of choices available.
However, there are some mixed reviews about the dinner. A few guests found the evening food to be bland, overcooked or lacking in vegetables with some expressing disappointment in the overall meal options. A couple of reviews mentioned that the evening restaurant menu could benefit from significant improvements to meet guest expectations consistently.
Despite these occasional criticisms, the prevailing opinion is that The Red Lion offers a commendable dining experience, particularly valued for its great food, good service and ample parking facilities.
Rooms
The Red Lion offers rooms that are generally described as clean, spacious and comfortable. Guests appreciated the lovely views overlooking the village and the picturesque Georgian architecture of the building. Many found the rooms to be cozy, warm and well-equipped with amenities, including hot beverage facilities and a generous supply of refreshments.
The rooms are often highlighted for their large size, high ceilings and bright, airy ambiance. Beds in many rooms were noted as exceptionally comfortable, contributing to a restful stay. The presence of modern conveniences akin to larger chain hotels, combined with a welcoming atmosphere, ensures a satisfying experience for many visitors.
However, a few reviews mentioned that some rooms could benefit from refurbishment and minor touch-ups. The historic nature of the building, while charming, has contributed to some wear and tear, including minor dampness and aging windows. Despite these concerns, the historic character and reasonable pricing made it an appealing choice for many guests with the positives far outweighing the minor drawbacks.
Beds
The Red Lion offers a mixed experience when it comes to their beds, according to guest reviews. Many travelers have praised the hotel for its comfortable, large beds, noting them as cozy and providing a good night's sleep. Several guests specifically highlighted the beds as being very comfortable and an excellent addition to their stay. Rooms were mentioned to be warm and inviting, adding to the overall comfort.
However, there are notable criticisms that should be acknowledged. Some guests found the mattresses to be uncomfortable with issues such as feeling the springs and finding the beds either too hard or too soft. Additionally, a few reviews pointed out that some beds were small and had issues with heavy and hard pillows and duvets.
Overall, while many guests had a pleasant sleeping experience, there is inconsistency in bed comfort that might impact your stay at The Red Lion.
Cleanliness
The Red Lion presents a mixed experience regarding cleanliness. On a positive note, many guests found their rooms to be very clean, comfortable and spacious with decent facilities. Bathrooms in several rooms were highlighted as clean and well-designed, suggesting that efforts are made to maintain a good standard in living spaces. Daily housekeeping services, including fresh towels, were appreciated by guests.
However, the state of the carpets, particularly on the staircases, drew significant criticism with terms like filthy and black in places frequently mentioned. The general upkeep of some rooms and bathrooms showed signs of neglect, such as blocked sinks, shower issues and the lingering smell of smoke. Additionally, some furniture and curtains were noted to be stained. Though the rooms themselves were largely clean, areas outside of them, such as the staircases, seemed to require immediate attention to align with the overall expectations of cleanliness.
Overall, while the individual rooms and their amenities often met acceptable standards, the hotel's communal areas like stairways and overall property condition require focused improvements to enhance the guest experience.
Staff
The staff at The Red Lion consistently receive high praise for their friendliness and helpfulness. Reviewers highlight the outstanding service provided by the employees, noting that every interaction is marked by a high level of attentiveness and courtesy. Patrons often describe the staff as incredibly welcoming with a particular mention of individual members going above and beyond to make each stay enjoyable. Whether it's the efficiency of the breakfast service or the overall accommodating nature of the team, guests consistently feel well taken care of. The staff's professionalism and warm demeanor leave a lasting impression, encouraging many visitors to plan return stays. Additionally, special acknowledgment is given to individuals like Carl and his team, who are considered brilliant in their roles. Overall, the inviting and helpful approach of the staff at The Red Lion significantly enhances the guest experience.
No, The Red Lion doesn't have any pool.
No, a spa isn't available at The Red Lion.
Yes, The Red Lion welcomes dogs.
No, parking facilities aren't available at The Red Lion.