Four Points by Sheraton Bintan, Lagoi Bay
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Summary of reviewsFour Points by Sheraton Bintan, Lagoi Bay stands out as an exceptional beachside retreat on Bintan Island, offering a perfect blend of modern comfort and natural beauty. Nestled in a prime beachfront location, the hotel provides guests with stunning views of the expansive, clean beach and lush green surroundings. The atmosphere is enhanced by beautiful architecture and design, making it an ideal setting for those seeking a serene escape from urban life.
Guests frequently commend the hotel's remarkable facilities, including a large, inviting pool area and a well-received breakfast buffet with varied local and international options. Though the breakfast area can get busy, the overall experience remains delightful. The dining experience features authentic Indonesian dishes at Rempah Kitchen, which are well-appreciated, although some guests express a desire for more varied menu options.
Accommodations are praised for their spaciousness and modern, tasteful decor, providing comfortable beds and impressive ocean views. Despite minor notes on soundproofing and entertainment options, the rooms excel in cleanliness and comfort, contributing positively to the guest experience.
The staff at Four Points by Sheraton Bintan receive high praise for their friendliness and professionalism, creating a welcoming atmosphere that enhances guests' stays. The hotel's cleanliness is consistently noted, with both rooms and common areas meticulously maintained.
The serene beach, coupled with ample facilities such as a children's pool and nature-inspired activities, makes it a popular choice for families as well. The spa and poolside services add a layer of relaxation and luxury to the overall experience.
Overall, Four Points by Sheraton Bintan, Lagoi Bay is celebrated for its tranquil setting, attentive service, and well-appointed amenities, offering a memorable getaway for those looking for a picturesque and relaxing beach resort.
Categories
Guests frequently commend the hotel's remarkable facilities, including a large, inviting pool area and a well-received breakfast buffet with varied local and international options. Though the breakfast area can get busy, the overall experience remains delightful. The dining experience features authentic Indonesian dishes at Rempah Kitchen, which are well-appreciated, although some guests express a desire for more varied menu options.
Accommodations are praised for their spaciousness and modern, tasteful decor, providing comfortable beds and impressive ocean views. Despite minor notes on soundproofing and entertainment options, the rooms excel in cleanliness and comfort, contributing positively to the guest experience.
The staff at Four Points by Sheraton Bintan receive high praise for their friendliness and professionalism, creating a welcoming atmosphere that enhances guests' stays. The hotel's cleanliness is consistently noted, with both rooms and common areas meticulously maintained.
The serene beach, coupled with ample facilities such as a children's pool and nature-inspired activities, makes it a popular choice for families as well. The spa and poolside services add a layer of relaxation and luxury to the overall experience.
Overall, Four Points by Sheraton Bintan, Lagoi Bay is celebrated for its tranquil setting, attentive service, and well-appointed amenities, offering a memorable getaway for those looking for a picturesque and relaxing beach resort.
Hotel near The Beach
This hotel is a popular choice for guests booking beach hotels. It has access to the beach.
Hotel for Honeymoon
This hotel in Lagoi Bay provides comfortable accommodations and convenient access to local attractions. Its modern amenities and beachfront location make it a suitable choice for honeymooners.
Hotel with Spa
Features Sa'kai Spa for Indonesian treatments. Offers a unique blend of convenience, cultural depth and luxury experiences.
Family Friendly Hotel
Situated in Lagoi Bay, this hotel is part of a brand that typically offers family-friendly amenities, including a kids' pool. Its location provides convenient access to the surrounding attractions in Lagoi Bay.
Hotel with Swimming Pool
Located on Lagoi Bay, this hotel offers an outdoor swimming pool, a fitness center, and beachfront access. The pool area is well-designed, providing a relaxing and enjoyable experience for guests.
Outdoor Pool
Accessible Hotel
This hotel features accessible areas with accessible routes from public entrances to the pool, fitness center, spa, and meeting spaces. It also has elevators and van accessible on-site parking. Mobility accessible rooms have lever handles on doors.
Hotel with Gym
This hotel features a fitness center, providing essential workout facilities for guests. Its location in Lagoi Bay offers beautiful scenery.
4-Star Hotel
Located in Lagoi Bay, this hotel provides a blend of comfort and cultural experiences. It features stylish rooms, multiple swimming pools (including one for adults and one for children), and diverse dining options, making it suitable for both families and couples.
Hotel with Outdoor Pool
The hotel features three outdoor pools, including a children's pool. There is a spacious tropical outdoor swimming pool with a vibrant beach club setting and some villas offer infinity pools with ocean views.
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Small Hotel
Hotel for Yoga
Guest Reviews
Nestled in a prime position on Bintan Island, Four Points by Sheraton Bintan, Lagoi Bay offers guests a remarkable beachfront location perfect for a short escape from urban life. This newly opened hotel shines with beautiful architecture and design details, complementing the stunning views of the expansive and clean beach right on its doorstep. The setting is dreamlike, with lush green surroundings, a scenic jogging track nearby, and easy access to local tourist areas.
The strategic location makes it convenient for guests to explore nearby convenience stores, eateries, and the Bandar Bentan Telani ferry terminal, providing seamless connectivity and various dining options. As guests step into the open lobby, they are greeted by an atmosphere of friendly and accommodating staff, known especially for their excellent hospitality and service, with notable mentions of individuals such as Rio and his team.
Amenities such as a large pool area enhance the beachside experience, providing additional leisure options alongside the extensive sandy shorelines. Ideal for relaxation, this beautiful resort offers superb facilities and an optimal location that boast stunning views, particularly during sunset. Overall, Four Points by Sheraton Bintan, Lagoi Bay presents itself as a perfect venue for a serene beach retreat, promising memorable and picturesque moments in a spectacular setting.
The breakfast experience at Four Points by Sheraton Bintan, Lagoi Bay is generally praised for its wide variety and extensive options. Many guests describe the breakfast as a sensation, with a brilliant array of choices that cater to diverse tastes, including a mix of local, regional, and international cuisines. The buffet is highlighted as possibly the best hotel breakfast buffet some guests have experienced, offering a huge spread that changes daily, ensuring freshness and satisfaction.
Despite these positive notes, some reviews mention the breakfast area can become overcrowded, leading to a busy environment and occasional queuing for popular items. While the selection and presentation impress most, there are suggestions for improvements, with a few guests noting that certain items could be replenished more efficiently and that the quality of some offerings, such as the pastries and juices, could be enhanced.
Overall, the breakfast is a well-regarded feature, captivating guests with its diverse options and ample offerings, making it a prominent aspect of the hotel's hospitality experience.
The dining experience at Four Points by Sheraton Bintan, Lagoi Bay offers a mix of highs and lows. Several guests have praised the resort's Rempah Kitchen, where diners can enjoy authentic Indonesian dishes and tasty meals. The restaurant has been successful in delivering flavorful options, including nasi goreng and club sandwiches, which stood out among other offerings.
Despite some pointed critiques regarding the quality, particularly at the western restaurant, there are positive mentions of the varied and delicious options available at breakfast. However, the menu does have limited variety, with a notable lack of gluten-free and vegetarian/vegan options, which some guests hope will be addressed in the future.
The dinner experience, while at times falling short of expectations—such as with the seafood platter's freshness—also includes satisfying buffet selections offering value for money. The BBQ dinner didn't quite meet expectations in terms of variety for its price, but it's complemented by excellent food service at the bar near the poolside, providing a pleasant setting for guests.
El Lagoi Beach Club receives mixed reviews, with improvements requested for certain meals like pizza and pasta, though some dishes were highlighted positively. Finally, while some options feel limited, there are positive remarks about the overall range of food choices that enhance the dining experience at this relaxing Bintan getaway.
Four Points by Sheraton Bintan, Lagoi Bay offers an array of rooms designed to ensure a comfortable and enjoyable stay for guests. The accommodations are consistently praised for their spaciousness, providing ample room to relax and unwind. Guests frequently note the modern interiors and tasteful decor, highlighting the well-maintained and extremely clean environments. The rooms boast comfortable beds, contributing to restful nights, and the inclusion of lovely linen enhances the overall comfort.
Several reviewers appreciate the thoughtful amenities such as good ocean views and convenient lighting, which minorly enhance the stay experience. Additionally, the rooms offer impressive water pressure in the bathrooms, adding to the guest satisfaction. For those who enjoy outdoor spaces, the balconies overlooking the pool and beach are a standout feature, providing a serene setting to unwind.
Despite the overwhelmingly positive feedback, a few visitors pointed out that the soundproofing could be improved, and the absence of smart televisions limits entertainment options. Additionally, some rooms overlook a less attractive construction parking lot. Nonetheless, the attentive service provided by friendly staff complements the accommodations, contributing to a generally positive experience. Overall, guests find the rooms to be comfortable, clean, and well-appointed, making Four Points by Sheraton Bintan a commendable choice for travelers seeking relaxation and modern comfort.
At Four Points by Sheraton Bintan, Lagoi Bay, guests frequently highlight the comfort of the beds as a standout feature of their stay. Most visitors find the beds to be exceptionally comfortable, ensuring a restful night's sleep. The bedding also receives positive mentions, contributing to the overall comfort. While a few guests noted that improvements could be made to the pillows and that the beds occasionally felt a bit springy, these comments are in the minority. Generally, the hotel provides a cozy sleeping experience, often described as having great big beds and very good bedding, which enhances the relaxation and enjoyment of the stay.
At Four Points by Sheraton Bintan, Lagoi Bay, cleanliness is a standout feature that leaves a lasting impression on guests. Visually striking and comfortable, the hotel ensures a spotless experience with rooms and facilities that are meticulously maintained. Visitors frequently highlight the inviting and refreshing atmosphere, complemented by friendly and professional staff who efficiently handle guest services like check-ins and check-outs.
Both the rooms and common facilities are exceptionally new and pristine, with large, beautifully maintained spaces that enhance the comfort of one's stay. Guests appreciate the hotel's serene and relaxed ambiance, underscored by the perfectly clean private beach, where hotel management diligently cleans the shoreline. Additionally, the amenities and the stunning swimming pool add to the allure, offering a clean and aesthetically pleasing retreat. Overall, the resort combines cleanliness and comfort, ensuring a delightful visit.
Four Points by Sheraton Bintan, Lagoi Bay has garnered commendable praise for its staff, with guests frequently highlighting their friendly and helpful demeanor. The staff's exceptional service and attentiveness stand out as key aspects of the guest experience, consistently demonstrating a proactive and service-oriented approach. Each interaction with the hotel team is marked by warmth and a welcoming attitude, which leaves a lasting impression on visitors. The staff's ability to accommodate every request seamlessly adds to the overall satisfaction of the stay, ensuring that guests feel well-cared-for during their time at the hotel. Their kindness and professionalism contribute significantly to creating a memorable and delightful experience for all, even during busier periods like the CNY break. The positive ambiance created by the courteous staff is often noted as a major highlight, enhancing the appeal of the hotel through genuine hospitality and outstanding service delivery.
The spa at Four Points by Sheraton Bintan, Lagoi Bay is generally well-received by guests for its relaxing and exceptional services. Many visitors describe the spa as amazing, with massages being highlighted as a standout feature of their stay. The spa staff is noted for their welcoming nature, ensuring a pleasant and relaxing experience. Guests frequently mention the great service they received and recommend the spa as part of their ideal holiday experience. While there was an isolated note about cleanliness, the overall sentiment is overwhelmingly positive, making the spa a must-visit for those seeking relaxation during their stay.
The Four Points by Sheraton Bintan, Lagoi Bay boasts a beautiful and expansive swimming pool area that earns high praise from its guests. Visitors often describe the pools as amazing, large, and perfect for relaxation during the day, with easy access to the nearby beach enhancing the experience. The common sentiment is that the pools are generally clean and well-kept, offering a warm and inviting environment for swimmers. While the pools provide a serene setting, some guests have noted they could benefit from maintenance and additional sun shading to further improve comfort. In terms of convenience, the hotel provides a free shuttle transfer from the Bintan ferry terminal, making it easily accessible for travelers. Despite some minor areas for improvement, the pool remains a major highlight for guests, complementing the spacious and clean rooms at the resort.
Nestled along the picturesque Lagoi Bay, the Four Points by Sheraton Bintan offers an idyllic beachside retreat with a plethora of appealing features. Guests appreciate the hotel’s direct and effortless access to the beach, highlighting its optimal beachfront location. The beach itself is praised for its cleanliness and maintenance, presenting a beautiful and extensive setting ideal for leisurely walks or simply relaxing by the shore. Families find it particularly welcoming, with ample space for kids to play and a dedicated children's pool.
The hotel's layout complements its stunning natural surroundings, offering spacious and comfortable rooms equipped with modern amenities. Beach-goers will find their stay convenient, with sufficient towels and accessories readily available. Even if swimming restrictions may occasionally be in place, guests can still enjoy breathtaking views and the serene beach atmosphere. The property, being beautifully designed and new, creates an amazing setting for visitors seeking a tranquil and visually captivating beach resort experience.
Four Points by Sheraton Bintan, Lagoi Bay offers a commendable experience for families seeking leisure and relaxation. Young guests revel in the offerings of the kids club, where activities and engagement such as fish feeding captivate their interest. The serene environment, enhanced by a warm pool and the enticing soft sandy beach, provides ample opportunities for play and exploration. Nature-inspired excursions allow little ones to hunt for crabs and shells along the shoreline, adding a touch of adventure to their stay.
Guests also appreciate the attention to detail in accommodating families, with staff demonstrating a friendly and attentive approach when catering to children during meals. Personalized touches, such as handmade bracelets, leave a lasting impression and create cherished memories. While there are areas for improvement regarding the supervision in the kids club, families generally find the hotel to be a desirable spot for relaxation after active days, particularly following adventures in nearby Singapore. The property itself and the excellent staff contribute to a welcoming atmosphere that appeals to visitors seeking a memorable family getaway.
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Location
The strategic location makes it convenient for guests to explore nearby convenience stores, eateries, and the Bandar Bentan Telani ferry terminal, providing seamless connectivity and various dining options. As guests step into the open lobby, they are greeted by an atmosphere of friendly and accommodating staff, known especially for their excellent hospitality and service, with notable mentions of individuals such as Rio and his team.
Amenities such as a large pool area enhance the beachside experience, providing additional leisure options alongside the extensive sandy shorelines. Ideal for relaxation, this beautiful resort offers superb facilities and an optimal location that boast stunning views, particularly during sunset. Overall, Four Points by Sheraton Bintan, Lagoi Bay presents itself as a perfect venue for a serene beach retreat, promising memorable and picturesque moments in a spectacular setting.
Breakfast
Despite these positive notes, some reviews mention the breakfast area can become overcrowded, leading to a busy environment and occasional queuing for popular items. While the selection and presentation impress most, there are suggestions for improvements, with a few guests noting that certain items could be replenished more efficiently and that the quality of some offerings, such as the pastries and juices, could be enhanced.
Overall, the breakfast is a well-regarded feature, captivating guests with its diverse options and ample offerings, making it a prominent aspect of the hotel's hospitality experience.
Dinner
Despite some pointed critiques regarding the quality, particularly at the western restaurant, there are positive mentions of the varied and delicious options available at breakfast. However, the menu does have limited variety, with a notable lack of gluten-free and vegetarian/vegan options, which some guests hope will be addressed in the future.
The dinner experience, while at times falling short of expectations—such as with the seafood platter's freshness—also includes satisfying buffet selections offering value for money. The BBQ dinner didn't quite meet expectations in terms of variety for its price, but it's complemented by excellent food service at the bar near the poolside, providing a pleasant setting for guests.
El Lagoi Beach Club receives mixed reviews, with improvements requested for certain meals like pizza and pasta, though some dishes were highlighted positively. Finally, while some options feel limited, there are positive remarks about the overall range of food choices that enhance the dining experience at this relaxing Bintan getaway.
Rooms
Several reviewers appreciate the thoughtful amenities such as good ocean views and convenient lighting, which minorly enhance the stay experience. Additionally, the rooms offer impressive water pressure in the bathrooms, adding to the guest satisfaction. For those who enjoy outdoor spaces, the balconies overlooking the pool and beach are a standout feature, providing a serene setting to unwind.
Despite the overwhelmingly positive feedback, a few visitors pointed out that the soundproofing could be improved, and the absence of smart televisions limits entertainment options. Additionally, some rooms overlook a less attractive construction parking lot. Nonetheless, the attentive service provided by friendly staff complements the accommodations, contributing to a generally positive experience. Overall, guests find the rooms to be comfortable, clean, and well-appointed, making Four Points by Sheraton Bintan a commendable choice for travelers seeking relaxation and modern comfort.
Beds
Cleanliness
Both the rooms and common facilities are exceptionally new and pristine, with large, beautifully maintained spaces that enhance the comfort of one's stay. Guests appreciate the hotel's serene and relaxed ambiance, underscored by the perfectly clean private beach, where hotel management diligently cleans the shoreline. Additionally, the amenities and the stunning swimming pool add to the allure, offering a clean and aesthetically pleasing retreat. Overall, the resort combines cleanliness and comfort, ensuring a delightful visit.
Staff
Spa
Pool
Beach
The hotel's layout complements its stunning natural surroundings, offering spacious and comfortable rooms equipped with modern amenities. Beach-goers will find their stay convenient, with sufficient towels and accessories readily available. Even if swimming restrictions may occasionally be in place, guests can still enjoy breathtaking views and the serene beach atmosphere. The property, being beautifully designed and new, creates an amazing setting for visitors seeking a tranquil and visually captivating beach resort experience.
Family
Guests also appreciate the attention to detail in accommodating families, with staff demonstrating a friendly and attentive approach when catering to children during meals. Personalized touches, such as handmade bracelets, leave a lasting impression and create cherished memories. While there are areas for improvement regarding the supervision in the kids club, families generally find the hotel to be a desirable spot for relaxation after active days, particularly following adventures in nearby Singapore. The property itself and the excellent staff contribute to a welcoming atmosphere that appeals to visitors seeking a memorable family getaway.
Yes, Four Points by Sheraton Bintan, Lagoi Bay has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Four Points by Sheraton Bintan, Lagoi Bay.
No, Four Points by Sheraton Bintan, Lagoi Bay doesn't allow dogs.
No, parking facilities aren't available at Four Points by Sheraton Bintan, Lagoi Bay.
Yes, Four Points by Sheraton Bintan, Lagoi Bay has a gym.
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