Eisberg Hotel Schwanen
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Summary of reviewsEisberg Hotel Schwanen garners largely positive reviews, particularly for its breakfast offerings and staff service. The breakfast is a standout feature, often described as delicious, rich and plentiful. Guests appreciate the wide selection, excellent coffee and homemade jams, though a few found it not varied enough or overpriced.
The rooms also receive praise for being spacious, clean and comfortable with modern decor and pleasant views. However, some guests note that certain elements, like the bathrooms and soundproofing, could be modernized. The absence of room kettles and occasional noise from the street were also minor drawbacks.
Cleanliness is another strong point with guests frequently commending the hotel's overall tidiness and daily room cleaning services. A few areas, such as under furniture and cleaning of windows and fixtures, could be improved but do not detract significantly from the general positive impression.
The staff is consistently lauded for their friendliness, professionalism and helpfulness, enhancing the guest experience notably despite occasional language barriers. The manager is particularly noted for ensuring efficient service.
Beds are a mixed aspect; many guests find them comfortable with clean and soft bedding, though some felt they were too hard or high. Minor adjustments here could further improve guest comfort.
Overall, Eisberg Hotel Schwanen is highly regarded for its excellent breakfast, clean rooms and exceptional staff service, offering a pleasant and comfortable stay with a few areas for minor improvements.
Categories
The rooms also receive praise for being spacious, clean and comfortable with modern decor and pleasant views. However, some guests note that certain elements, like the bathrooms and soundproofing, could be modernized. The absence of room kettles and occasional noise from the street were also minor drawbacks.
Cleanliness is another strong point with guests frequently commending the hotel's overall tidiness and daily room cleaning services. A few areas, such as under furniture and cleaning of windows and fixtures, could be improved but do not detract significantly from the general positive impression.
The staff is consistently lauded for their friendliness, professionalism and helpfulness, enhancing the guest experience notably despite occasional language barriers. The manager is particularly noted for ensuring efficient service.
Beds are a mixed aspect; many guests find them comfortable with clean and soft bedding, though some felt they were too hard or high. Minor adjustments here could further improve guest comfort.
Overall, Eisberg Hotel Schwanen is highly regarded for its excellent breakfast, clean rooms and exceptional staff service, offering a pleasant and comfortable stay with a few areas for minor improvements.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi. It is a popular choice for guests and is well-rated by business travelers. It also has exceptional customer ratings.
Hotel with Parking
This hotel offers free private parking on-site, providing secure and convenient parking directly at the hotel for guests.
Family Friendly Hotel
Dog Friendly Hotel
Guest Reviews
Eisberg Hotel Schwanen generally receives high praise for its breakfast offerings from its guests. Numerous reviews highlight the breakfast as being very delicious with some specifically mentioning the wide selection and the extensive, abundant breakfast buffet. Compliments frequently include mentions of excellent coffee and delicious homemade jam. The breakfast consistently earns descriptors such as rich, super and plentiful with terms like very good and excellent appearing repeatedly in positive feedback.
Despite the abundance of praise, a few guests felt that the breakfast was not varied enough or found it to be disappointing and overpriced. Some mention that the breakfast is adequate and meets the standard expected for business trips, but others noted issues, like cold scrambled eggs and a lack of lavish options.
Overall, though, the positive sentiments are strong with many guests emphasizing the good value and the deliciousness of the breakfast, making it a notable part of their stay at the hotel.
Eisberg Hotel Schwanen offers a mix of positive and somewhat mixed experiences when it comes to its rooms. Guests frequently praised the spaciousness and cleanliness of the rooms, noting that they are well-maintained and bright. Many found the beds to be comfortable and the decor was described as modern and fresh, staying true to the pictures provided. The views from the rooms, especially those not facing the main road, were appreciated.
However, some guests mentioned that the rooms could feel a bit dated, especially the bathrooms, which featured small showers and occasionally broken fixtures such as shower head holders. The absence of kettles in the rooms was also noted as a drawback. Noise from the street and nearby restaurant terrace was a concern for some, as it impacted the quietness of the stay.
Overall, while the rooms are generally clean, spacious and offer good comfort, improvements in soundproofing and modernizing certain elements could enhance the guest experience.
Eisberg Hotel Schwanen receives mixed reviews concerning its beds, though many guests highlight positive aspects. Comfortable double beds with soft pillows and clean, restful bedding are frequently mentioned. Several guests find the beds incredibly comfortable and appreciate the small, soft double beds that ensure a good night's sleep. However, some guests feel that the beds are too hard or high and express a preference for more comfortable options. The use of two separate mattresses on the double beds was noted as less favorable and the heavy duvets were also mentioned as a downside. Minor adjustments to pillows and bed height could significantly enhance the overall sleeping experience.
Eisberg Hotel Schwanen generally receives positive feedback regarding its cleanliness. Guests appreciate the hotel's cleanliness, noting that rooms are good and well-maintained with daily cleaning services provided. Many emphasize the hotel being very clean and tidy overall. However, there are some areas for improvement identified by guests. While the regular room cleaning service is appreciated, some guests noted issues with less visible areas like under the beds or vacuuming corners. A few specific concerns include dirty windows, not thoroughly cleaned toilets and fixtures and dirty cups in the bathroom. Despite these areas of improvement, the hotel maintains a positive reputation for its cleanliness standards.
Eisberg Hotel Schwanen stands out for its exceptional staff, consistently praised for their friendliness and willingness to assist. Guests highlight the staff's professional and courteous service, describing interactions as pleasant and welcoming. Many have found the team to be cheerful, accommodating and always ready to provide helpful recommendations about the local area. Despite occasional language barriers with some reception members not speaking English, the overall experience with the staff remains overwhelmingly positive. The manager is noted to be particularly helpful, ensuring smooth check-outs and addressing any concerns with a high degree of hospitality. This dedication to guest service truly enhances the comfort and enjoyment of staying at Eisberg Hotel Schwanen.
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Breakfast
Despite the abundance of praise, a few guests felt that the breakfast was not varied enough or found it to be disappointing and overpriced. Some mention that the breakfast is adequate and meets the standard expected for business trips, but others noted issues, like cold scrambled eggs and a lack of lavish options.
Overall, though, the positive sentiments are strong with many guests emphasizing the good value and the deliciousness of the breakfast, making it a notable part of their stay at the hotel.
Rooms
However, some guests mentioned that the rooms could feel a bit dated, especially the bathrooms, which featured small showers and occasionally broken fixtures such as shower head holders. The absence of kettles in the rooms was also noted as a drawback. Noise from the street and nearby restaurant terrace was a concern for some, as it impacted the quietness of the stay.
Overall, while the rooms are generally clean, spacious and offer good comfort, improvements in soundproofing and modernizing certain elements could enhance the guest experience.
Beds
Cleanliness
Staff
No, Eisberg Hotel Schwanen doesn't have any pool.
No, a spa isn't available at Eisberg Hotel Schwanen.
Yes, Eisberg Hotel Schwanen welcomes dogs.
Yes, parking facilities are available at Eisberg Hotel Schwanen.
No, Eisberg Hotel Schwanen doesn't have a gym.
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