This hotel features an indoor pool. It places guests in the heart of Lake County's top attractions, from Six Flags Great America to Historic Long Grove.
The pool at Hotel Indigo Chicago - Vernon Hills offers a mixed experience for guests. The indoor pool is frequently highlighted as being amazing and visually appealing, with certain guests appreciating its unique vintage American atmosphere. However, it seems that this amenity requires some attention to maintenance and cleanliness. Several reviews mention an unpleasant smell and the water not being as clean as one might hope, including it being a bit cold and occasionally having issues with temperature and cleanliness. The pool area itself is described as slightly run down and unimpressive, with ventilation and humidity issues noted. Despite these concerns, many visitors still find enjoyment and relaxation at the pool, though it can sometimes become crowded. Overall, while the pool has potential, improvements in maintenance and environment could enhance the guest experience.
Country Inn & Suites by Radisson, Chicago-Hoffman is generally well-received by guests, with certain aspects standing out, earning praise and appreciation. Breakfast is particularly noted for its variety and taste, offering a range of options including scrambled eggs, sausage, potatoes, waffles, and more. The breakfast area is a pleasant space to start the day, and the service is both professional and friendly. While some guests have minor critiques, overall, breakfast is a highlight that's enjoyed by many, especially considering its value and selection.
The cleanliness of the hotel sees mixed reviews. While some visitors praise the cleanliness, comparing it to their homes and applauding the staff for their attentiveness, others have noted issues such as dirty carpets and bathrooms needing more care. However, the hotel's staff quickly address concerns, often providing refunds and ensuring guest comfort.
One of the most positively mentioned aspects is the hotel staff. Their friendliness, accommodation, and warm service create a welcoming atmosphere. The front desk staff, including individuals like Patrick, are singled out for their helpfulness, which significantly contributes to guest satisfaction and prompts repeat visits. Despite occasional remarks about less-than-stellar customer service, the overall sentiment is that the staff's kindness and efficiency, alongside the clean accommodations and good value—including the popular breakfast—make Country Inn & Suites by Radisson, Chicago-Hoffman a preferred choice for travelers.
This hotel offers a strong pool experience along with the benefits of an all-suite hotel, which includes more space and complimentary breakfast. Its central location is also a plus.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 191 hotels in and around Lake Zurich