Lancaster54.01193300,
-2.78287400,
Lancaster University Guest Rooms John Creed Building Bailrigg(Show on Map)
7.5
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsLancaster University Hotel receives high praise across several categories, particularly for its convenient and serene campus location. Guests appreciate the easy access to the motorway and nearby bus services, making both local and longer journeys straightforward. The beautiful parkland setting, ample parking and minimal traffic noise further enhance the peaceful atmosphere.
The breakfast experience is consistently highlighted as a standout feature with a wide variety of high-quality food options and friendly, efficient staff contributing to an enjoyable dining atmosphere. Evening meals also receive positive remarks, particularly at the Sultan of Lancaster, providing guests with quality dining choices on campus.
Accommodation at Lancaster University is described as clean, comfortable and functional, ideal for short visits and budget-conscious travelers. Although the rooms reflect student dormitory standards, guests highlight the spaciousness, cleanliness and comfort of the beds. While some cosmetic updates could improve the overall appeal, the value for money is frequently praised.
Cleanliness is another strong point with both rooms and public areas well-maintained. Guests note the friendly and helpful staff as a significant contributor to their positive experience, creating a welcoming environment that many intend to return to.
Although the Wi-Fi presents challenges for some with frequent complaints about its reliability and speed, the overall sentiment towards the hotel remains favorable. The free and accessible parking, coupled with electric vehicle charging stations, adds convenience, making it easy for guests with vehicles.
In summary, Lancaster University Hotel provides a practical and cost-effective accommodation option with excellent location benefits, a highly rated breakfast, clean and comfortable rooms and friendly staff. Despite minor issues with Wi-Fi and occasional maintenance needs, the overall experience is positive, particularly for those visiting the university or seeking budget-friendly lodgings. Show more
Read review summaries for all categories
Categories
Bed & Breakfast with EV Charging Stations
Bed & Breakfast with Swimming Pool
Pool Lap Lanes
Bed & Breakfast with Parking
EV charging stations
Cheap Bed & Breakfast
Bed & Breakfast with Gym
Bed & Breakfast with Tennis Courts
3-Star Bed & Breakfast
Bed & Breakfast with Pool Lap Lanes
Room Types
Twin RoomThis room has an en suite bathroom, desk, wardrobe, hairdryer, towels, linen and tea and coffee facilities.
Single RoomThis room has an en suite bathroom, desk, wardrobe, hairdryer, towels, linen and tea and coffee facilities.
Double RoomThis room has a double bed, en suite bathroom, desk, wardrobe, hairdryer, towels, linen and tea and coffee facilities.
Budget Single RoomThis room has a single bed, en suite bathroom, desk, wardrobe, towels and bed linen.
Tea/coffee making facilities and ironing facilities can be found in the communal area.
Please note, this room is around a 10-15 minute walk away from the reception desk.
Guest Reviews
7.5
Good
Location
Located conveniently within the Lancaster University campus, this hotel offers an ideal spot for anyone visiting the university for activities, events or simply to see loved ones. Guests appreciate the easy access to the M6 motorway, which makes traveling to and from the hotel a breeze. The serene and quiet surroundings contribute to a peaceful atmosphere, allowing for restful stays.
The campus location is frequently highlighted for its strategic convenience, especially for those attending university events or on a university-related visit. The proximity to bus services ensures Lancaster City Centre is easily reachable, enhancing the overall accessibility for guests. Those visiting for academic purposes find the location immensely beneficial with everything within easy walking distance.
Parking is notably hassle-free and ample, which is a relief for guests with vehicles. The beautiful, parkland setting of the campus often receives praise, creating a pleasant environment for walks and leisure activities. Facilities on site are well maintained and comprehensive, supporting comfortable and efficient stays.
Despite being close to the motorway, guests report minimal traffic noise, contributing to the quiet nature of the area. The location is also excellent for longer journeys, serving as a convenient stopover point. Moreover, the excellent public transport connections make it straightforward to explore Lancaster and the surrounding areas, including the nearby Lake District for outdoor enthusiasts.
The combination of a central and serene location, great value for money and excellent facilities makes this accommodation a highly recommended choice for university visitors and beyond.
Breakfast
The breakfast experience at Lancaster University has been overwhelmingly positive. Guests have praised the breakfast for its excellent selection and variety, often describing it as delicious, fantastic and even superb. Many have noted the high quality and abundance of food, which includes both cooked and cold options such as fresh fruit, yogurt, cereals and pastries. The breakfast is often included in the stay, adding to its value for money.
Guests found the staff to be friendly, efficient and accommodating, contributing to an enjoyable dining atmosphere. The Marketplace cafeteria, where breakfast is served, provides a clean and modern environment. It offers a substantial and hearty meal, often exceeding expectations.
While there were some remarks about occasional cold food or items that could have been warmer, these issues were relatively rare. Overall, the breakfast at Lancaster University stands out for its quality, variety and value, making it a highlight for many visitors.
Dinner
Lancaster University offers a variety of dining options, from restaurants to casual eateries on campus, ensuring guests have ample choice. The food in the university's main dining room generally receives positive remarks for its quality, though some note it could be warmer. The Sultan of Lancaster stands out with consistent praise for its excellent evening meals, offering a fantastic dining experience. Additionally, there are convenient amenities like an ATM, a Spar shop and coffee and tea making facilities, enhancing guests' comfort. On-campus dining places are highlighted for being nice and guests appreciate the ability to grab decent, inexpensive meals and snacks, such as sandwiches from the onsite shop.
Rooms
The rooms at Lancaster University’s hotel provide a practical, clean and comfortable stay, especially suitable for short visits and budget-conscious guests. Situated within the university campus, these accommodations are functional and convenient, reflecting student dormitory standards but with enhanced maintenance and cleanliness. Many reviews highlight the spaciousness and comfort of the rooms, noting that they cover all basic necessities without any frills.
Guests frequently appreciate the rooms' cleanliness with several noting spotless conditions, clean bedding and towels. The rooms are generally warm and quiet, although some are situated near the motorway, which can result in occasional noise.
Comfort is a recurring theme with many guests noting comfortable beds and adequate furnishing. While the decor may be dated and the facilities basic, the rooms often have everything needed for a short or overnight stay, including amenities like tea and coffee.
Despite the basic nature of the rooms, the value for money is highly praised with many guests mentioning that the accommodations meet their expectations for the price paid. However, there are occasional comments about the need for updates and better maintenance, such as aging showers and occasional musty smells.
Overall, Lancaster University’s hotel rooms provide a reliable and satisfactory option for travelers, particularly those visiting the university or looking for affordable stays with essential comforts.
Beds
Lancaster University Hotel's beds often receive praise for their overall comfort with many guests highlighting the comfortable, cozy and clean beds as conducive to a good night's sleep. Phrases like "comfortable bed," "cozy bed," and "comfy bed" are frequently mentioned, suggesting that these beds generally meet the expectations of travelers looking for a restful stay. Some guests found the bedding to be of high-quality with new and clean sheets adding to the sense of comfort.
However, not all experiences were positive. Some guests reported issues such as mattresses being old, lumpy or too soft and springy, resulting in discomfort. Specific complaints included mattresses feeling outdated, uneven or unfit for use with some guests indicating that these conditions detracted from their overall comfort. Additionally, a few mentioned the beds being too hard or too low or found the single beds particularly uncomfortable.
It appears that while many guests find the beds at Lancaster University Hotel adequately comfortable, there is a notable number of reviewers who experienced issues with mattress quality and bed ergonomics. Replacing older mattresses and addressing specific bedding concerns could enhance the overall guest experience.
Cleanliness
Lancaster University hotel receives high marks for cleanliness and comfort from its guests. The majority of the reviews emphasize the cleanliness of the rooms with many describing them as very clean, spotless and well-maintained. Beds are often mentioned as comfortable and many guests found the accommodations not only clean but also quite spacious and functional.
The public areas, including facilities like the gym and bathhouse, are noted for their cleanliness as well. Guests have consistently highlighted clean towels, bedding and en-suite facilities. The hotel's peaceful atmosphere and convenient location near the main campus add to the overall positive experience.
Staff at Lancaster University hotel are frequently described as friendly, helpful and accommodating, which enhances the stay for many guests. A clean and welcoming environment along with good value for money makes it an attractive option.
However, some reviews do mention minor issues such as dated or moldy shower areas and occasional lapses in cleaning, particularly in bathrooms. Despite these few critical points, the general consensus remains strongly positive with guests appreciating the clean, comfortable and convenient accommodations offered.
Staff
Nestled in the picturesque environment of Lancaster University, the hotel consistently garners high praise for its dedicated and friendly staff. Guests frequently commend the very pleasant and helpful staff, highlighting their readiness to assist at every turn. From the reception team to the cleaning crew and even the security personnel, the staff's friendliness and professionalism shine through.
Visitors appreciate the warm and efficient welcome they receive with the check-in process often described as seamless and quick. The Visitor Centre and various guest services managers, such as Paula, are noted for going above and beyond, offering helpful information and ensuring guests' needs are met promptly. Security staff are particularly highlighted as amazing and incredibly supportive.
Many reviews emphasize the overall positive experience with staff being described as courteous, kind and accommodating. The marketplace and restaurant personnel also receive mentions for their friendliness and willingness to accommodate guests' needs, particularly at breakfast. While there are some concerns about responsiveness regarding specific issues, the overall sentiment remains overwhelmingly positive.
The effective and professional service, combined with the pleasant and friendly demeanor of the staff, contributes significantly to the enjoyment of staying at Lancaster University. Guests often express their intentions to return, underscoring the strong, positive impression left by the excellent staff.
Wi-Fi
When it comes to Wi-Fi at Lancaster University, the experiences among guests appear to be quite varied. Some guests found the Wi-Fi to be excellent, noting that it was free and appreciated. A few mentioned that the Wi-Fi seemed improved and that it provided a decent connection at times. However, the overall sentiment is largely negative.
Many guests reported significant issues with the Wi-Fi. Frequent complaints included the Wi-Fi being unreliable, inadequate and often not functioning at all. Some noted that it didn't work across different devices, such as phones and laptops. Others found it complicated and frustrating to connect, particularly with mobile devices like iPhones and Android phones. The Wi-Fi was often described as slow, weak and inconsistent, making it difficult to use for even basic internet tasks.
Additionally, guests faced troubles such as confusing login processes with some having to log in repeatedly every few minutes. This made the experience even more cumbersome. Unfortunately, the inability to access reliable internet overshadowed the otherwise easy check-in process for some guests.
Overall, while a few guests had a positive experience, most found the Wi-Fi lacking, suggesting that the hotel could benefit from significant improvements in this area.
Parking
Lancaster University receives favorable feedback regarding its parking facilities with many guests appreciating the ample and accessible parking options. Free parking, especially on weekends, is frequently mentioned as a significant advantage. The convenience of parking spaces close to accommodations and the presence of electric vehicle charging stations add to the appeal. Guests also note that the parking area is well-arranged and clear to navigate.
However, some reviews highlight a few drawbacks, such as the need for better parking meters and clearer explanations. There are mentions of additional charges for parking not being included in the booking cost, which some guests find inconvenient. Despite these minor issues, the general consensus is that the parking experience at Lancaster University is positive and contributes to a pleasant stay.
3 Star
Located on the bustling campus of Lancaster University, this budget-friendly hotel provides adequate and functional accommodation that meets the needs of its guests. While rooms are basic, they are clean and come equipped with all the essentials required for a comfortable stay. The no-frills nature of the rooms is reflected in the affordable prices, making it a great value for money option, especially for those just needing a place to rest.
Guests can enjoy a simple yet satisfying breakfast with a variety of choices, ensuring a good start to the day. The hotel also offers good car parking facilities and maintains clean, convenient premises. Though some areas may benefit from a fresh coat of paint, the overall cleanliness and practicality of the hotel receive positive remarks.
The experience is perfect for budget stays, including events like hen nights, where the basic yet comfortable rooms fit the bill perfectly. The hotel might not be a five-star luxury retreat, but for those looking for a simple, clean and functional room, it's a good choice.
However, there are occasional issues such as difficulties in obtaining keys and intermittent wifi problems, but these do not significantly detract from the overall positive feedback. For a budget-conscious traveler, Lancaster University's guest accommodation stands out as a great value for an entire stay.
Yes, Lancaster University has pool(s) that belong to one or more of the following categories: Pool Lap Lanes.
No, a spa isn't available at Lancaster University.
No, Lancaster University doesn't allow dogs.
Yes, parking facilities are available at Lancaster University.