Wagon & Horses
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Summary of reviewsWagon & Horses emerges as a charming and high-quality choice for travelers, blending convenience, comfort and exceptional service. With an enviable location by the River Lune and a short ten-minute walk from Lancaster's vibrant town center, it positions itself as an ideal base for those looking to explore the city's shops, pubs and historical attractions. Guests appreciate the picturesque views, serene surroundings and the practical proximity to the train station and Lancaster Music Festival.
The hotel's breakfast offerings receive glowing praise for their exceptional quality, generous portions and use of high-quality local ingredients. The breakfast area is cozy and the attentive service from the staff enhances the dining experience. The evening meals also garner high satisfaction with guests commending the delicious and flavorful dishes. Although dining options are limited on certain days, the overall culinary experience is a memorable highlight for many visitors.
The rooms at Wagon & Horses, while on the smaller side due to the historic nature of the building, are described as cozy, clean and well-appointed. Modern amenities, comfortable furnishings and newly renovated bathrooms contribute to a pleasant stay. Cleanliness is a consistent strong point with both bedrooms and bathrooms maintained to immaculate standards, reinforcing the hotel's commitment to hygiene and comfort.
The staff at Wagon & Horses are frequently praised for their exceptional friendliness, helpfulness and welcoming demeanor. Their professionalism and attentiveness ensure that guests feel at home and well-cared-for throughout their stay. The warm and inviting atmosphere created by the staff significantly enhances the overall experience.
Wagon & Horses also offers generally reliable Wi-Fi, though some guests have noted occasional connectivity issues in certain areas, particularly in the rooms. Beds receive mixed reviews with most guests finding them comfortable and conducive to restful sleep despite occasional comments about size and firmness.
Overall, the hotel is akin to four-star service standards, providing excellent value for money and a boutique-like charm that is both stylish and cozy. Accessibility features are commendable, although parking options are limited. The blend of high standards, exceptional service and a unique, quaint atmosphere makes Wagon & Horses a highly recommended choice for travelers looking for a memorable and pleasant stay.
Categories
The hotel's breakfast offerings receive glowing praise for their exceptional quality, generous portions and use of high-quality local ingredients. The breakfast area is cozy and the attentive service from the staff enhances the dining experience. The evening meals also garner high satisfaction with guests commending the delicious and flavorful dishes. Although dining options are limited on certain days, the overall culinary experience is a memorable highlight for many visitors.
The rooms at Wagon & Horses, while on the smaller side due to the historic nature of the building, are described as cozy, clean and well-appointed. Modern amenities, comfortable furnishings and newly renovated bathrooms contribute to a pleasant stay. Cleanliness is a consistent strong point with both bedrooms and bathrooms maintained to immaculate standards, reinforcing the hotel's commitment to hygiene and comfort.
The staff at Wagon & Horses are frequently praised for their exceptional friendliness, helpfulness and welcoming demeanor. Their professionalism and attentiveness ensure that guests feel at home and well-cared-for throughout their stay. The warm and inviting atmosphere created by the staff significantly enhances the overall experience.
Wagon & Horses also offers generally reliable Wi-Fi, though some guests have noted occasional connectivity issues in certain areas, particularly in the rooms. Beds receive mixed reviews with most guests finding them comfortable and conducive to restful sleep despite occasional comments about size and firmness.
Overall, the hotel is akin to four-star service standards, providing excellent value for money and a boutique-like charm that is both stylish and cozy. Accessibility features are commendable, although parking options are limited. The blend of high standards, exceptional service and a unique, quaint atmosphere makes Wagon & Horses a highly recommended choice for travelers looking for a memorable and pleasant stay.
4-Star Hostel
This is one of the most popular four-star hotels in Lancaster. It is highly rated by couples.
Boutique-style Hostel
Accessible Hostel
Small Hostel
Guest Reviews
Wagon & Horses offers an enviable location that combines tranquility with convenience. Nestled beautifully by the River Lune, the hotel provides picturesque views and serene surroundings, while still being just a short, ten-minute walk from Lancaster's bustling town center. It's ideally positioned for guests looking to explore the city's shops, pubs and historical attractions, all within walking distance. The proximity to the train station and ease of access to the Lancaster Music Festival (LMF) make it a practical choice for travelers.
Whether it's a riverside stroll after dinner or easy access to the city's vibrant heart, Wagon & Horses hits the mark. The convenience of having an integrated pub and restaurant adds to the appeal, making it a favorite spot for various visitors, including those visiting students at the university or making a pit stop en route to the Lake District. For those seeking peace away from the city center's hustle, yet close enough for convenience, the hotel offers the perfect balance.
The breakfast at Wagon & Horses consistently receives glowing praise from guests. Many highlight its exceptional quality and generous portions, noting that it features a varied selection that caters to different preferences, including cereals, yogurts, fruit, croissants and a full English option. Guests frequently mention the use of high-quality, often local, ingredients that contribute to the outstanding taste. The breakfast is often described as freshly cooked and well presented with staff receiving accolades for their friendly and accommodating service.
Standout features include the flexibility and willingness of staff to adjust the menu, ensuring that each guest's needs are met. Special mentions are given to the hearty portions and the inclusion of items like fluffy omelettes, freshly cooked porridge and quality sausages and bacon. The breakfast area is noted to be cozy, enhancing the overall dining experience.
Despite a few minor critiques such as occasional overcooked eggs or cold dishes, the overwhelming consensus is that the breakfast at Wagon & Horses is fabulous with many guests asserting it is the best hotel breakfast they have ever had. The exceptional breakfast, combined with the warm and attentive service, makes it a highlight of the stay for many visitors.
The reviews for dining at the Wagon & Horses hotel highlight a consistently high level of satisfaction with the food quality and service. Guests frequently describe the evening meals as delicious, fantastic and flavorful with particular praise for dishes like the sharing nachos and tapas. The breakfast offerings are also highly commended, often noted as superb, amazing and excellent.
The restaurant’s convenience and atmosphere are appreciated, providing a pleasant dining experience without the need to travel back into town. However, potential diners should note that evening meals are available only from Wednesday to Saturday and the menu options on Mondays and Tuesdays are limited. Despite these restrictions, guests have generally enjoyed their meals, finding both dinner and breakfast to be of exceptional quality.
The staff receive positive feedback for their friendliness and attentiveness, contributing to an enjoyable dining environment. Occasional criticisms include issues such as higher dinner prices and limited menu choices on certain days, but these are overshadowed by the overwhelmingly positive comments on the taste and quality of the food. Overall, the Wagon & Horses offers a compelling dining experience, making it a memorable part of staying at this hotel.
Wagon & Horses offers an inviting stay with a variety of well-appointed and comfortable rooms, though they tend to be on the smaller side due to the historic nature of the building. Guests frequently highlight the coziness and cleanliness of the rooms, many of which are beautifully decorated and equipped with modern amenities. Some rooms also provide lovely views of the river, adding to the charming atmosphere.
The facilities, including newly renovated bathrooms, are praised for their quality and functionality. While the compact size of the rooms is commonly acknowledged, they are often described as manageable and homely with efficient layouts that maximize the available space. Cleanliness is a consistent strong point with numerous reviews noting the immaculate condition of both bedrooms and bathrooms.
Comfort is a key feature, as many guests find the rooms well-furnished and the beds and pillows to be very comfortable. Despite the occasional issues with room temperature and the view of bins from some windows, the overall sentiment is positive. The warm and friendly atmosphere coupled with the high standard of room fittings makes Wagon & Horses a pleasant choice for short stays, where a cozy and clean environment is highly valued.
The beds at Wagon & Horses have received mixed reviews from guests, but the overall consensus leans positively towards comfort. Many visitors describe the beds as very comfortable with several even stating they were the comfiest they've ever slept in. Compliments are often paired with mentions of clean and crisp bedding, adding to the overall experience of a restful night's sleep.
However, some guests noted the beds were a bit small, particularly for double beds, which could feel cramped. There were also occasional mentions of beds being too soft or, conversely, a bit hard. Despite this, the beds generally received positive feedback on their comfort, contributing to a cozy and well-furnished room ambiance.
In summary, while there were a few remarks about the size and firmness of the beds, the majority of guests found the sleeping arrangements at Wagon & Horses to be comfortable and inviting, ensuring a restful stay.
Wagon & Horses excels in cleanliness, consistently impressing guests with its immaculate standards. The hotel is described as "spotlessly clean" and "well-maintained," with every detail attended to, from the rooms to the bathrooms. Guests find the facilities to be modern and fully equipped, providing a comfortable stay. The decor is noted as both fresh and inviting, enhancing the overall experience.
Bathrooms at Wagon & Horses receive particular praise for their decent size and cleanliness, contributing to the guests' comfort. The rooms, though sometimes small, are consistently clean, tidy and well-presented, making any stay pleasant. Reviews also highlight the hotel's Covid-safe measures, adding a layer of reassurance for travelers.
Overall, the hotel’s commitment to cleanliness shines through, creating a welcoming and hygienic environment that leaves a lasting impression on those who stay.
The Wagon & Horses hotel has garnered outstanding reviews for its incredible staff. Guests consistently praise the team for being exceptionally friendly, helpful and welcoming. The staff's charm, attentiveness and efficiency are frequently highlighted, making every guest feel at home. Breakfast waitresses, in particular, receive accolades for their lovely service.
The professionalism of the management and the owner's superb handling of the hotel contribute significantly to the positive atmosphere, leaving guests with excellent customer service. New management has been noted for maintaining high-quality service standards, ensuring that every visitor's experience is pleasant and hassle-free.
Overall, the staff's warmth, readiness to assist and positive demeanor not only enhance the stay but also leave a lasting impression on all who visit. Whether it’s helping guests secure their bikes or providing useful local advice, the team at Wagon & Horses goes above and beyond to ensure a memorable stay.
Wagon & Horses has generally reliable and efficient Wi-Fi connectivity throughout the property. Many guests have noted that the Wi-Fi signal is strong, consistent and of decent speed, ensuring a good browsing experience. The coverage is adequate with decent strength across most areas. However, there are some negative aspects. In the evenings, the Wi-Fi can be somewhat slow and connectivity is intermittent in some places. Several reviews have highlighted issues specifically in the rooms, where the Wi-Fi signal can be poor or not work properly. A few guests also mentioned the staff's lack of awareness regarding the Wi-Fi access code and requested clearer instructions for accessing the network. Overall, while the Wi-Fi service is mostly dependable, there are a few areas where improvements could be made, particularly in the rooms.
Wagon & Horses consistently garners high praise for its exceptional service quality, often described as top-notch and of a very high standard. Guests frequently express that the service is akin to four-star experiences with some even suggesting it could be rated as such. The hotel boasts a spotlessly clean and cozy atmosphere, which is a recurring compliment from visitors.
Reviewers find Wagon & Horses to be an unexpectedly excellent choice, ideal for exploring the city. The hotel's neatness and the helpfulness of its staff are particularly appreciated, contributing to an overall sense of loveliness and an outstanding impression. Guests find excellent value for money, often stating that it would be hard to find a better option within the same price range.
Many guests highly recommend the hotel for its location, emphasizing that they would definitely stay again. The blend of high standards, service quality and value makes Wagon & Horses a highly recommended choice for travelers.
The Wagon & Horses offers a commendable level of accessibility for guests with disabilities. The hotel provides accessible rooms with features like wide doorways, clean and spacious bathrooms and special devices for disabled individuals. Guests have praised the comfortable and well-suited rooms, particularly noting the wheelchair accessibility and the availability of a shower chair. The hotel includes facilities for physical access, such as a lift to the first floor, enhancing the overall ease of mobility for visitors. Its convenient location, a short walk from the bus station and city center, coupled with proximity to the M6, makes it a practical choice for travelers. However, parking options are limited.
Wagon & Horses is praised for its quaint boutique-like charm, offering guests a unique and cosy experience. The establishment stands out due to its stylish decorations, giving it a distinctive boutique feel that resonates throughout the inn. Visitors appreciate the small yet comfortable atmosphere, describing it as a cut above the average pub. The staff consistently receive high marks for their exceptional friendliness, helpfulness and efficiency, which enhances the boutique ambiance of this delightful retreat.
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Location
Whether it's a riverside stroll after dinner or easy access to the city's vibrant heart, Wagon & Horses hits the mark. The convenience of having an integrated pub and restaurant adds to the appeal, making it a favorite spot for various visitors, including those visiting students at the university or making a pit stop en route to the Lake District. For those seeking peace away from the city center's hustle, yet close enough for convenience, the hotel offers the perfect balance.
Breakfast
Standout features include the flexibility and willingness of staff to adjust the menu, ensuring that each guest's needs are met. Special mentions are given to the hearty portions and the inclusion of items like fluffy omelettes, freshly cooked porridge and quality sausages and bacon. The breakfast area is noted to be cozy, enhancing the overall dining experience.
Despite a few minor critiques such as occasional overcooked eggs or cold dishes, the overwhelming consensus is that the breakfast at Wagon & Horses is fabulous with many guests asserting it is the best hotel breakfast they have ever had. The exceptional breakfast, combined with the warm and attentive service, makes it a highlight of the stay for many visitors.
Dinner
The restaurant’s convenience and atmosphere are appreciated, providing a pleasant dining experience without the need to travel back into town. However, potential diners should note that evening meals are available only from Wednesday to Saturday and the menu options on Mondays and Tuesdays are limited. Despite these restrictions, guests have generally enjoyed their meals, finding both dinner and breakfast to be of exceptional quality.
The staff receive positive feedback for their friendliness and attentiveness, contributing to an enjoyable dining environment. Occasional criticisms include issues such as higher dinner prices and limited menu choices on certain days, but these are overshadowed by the overwhelmingly positive comments on the taste and quality of the food. Overall, the Wagon & Horses offers a compelling dining experience, making it a memorable part of staying at this hotel.
Rooms
The facilities, including newly renovated bathrooms, are praised for their quality and functionality. While the compact size of the rooms is commonly acknowledged, they are often described as manageable and homely with efficient layouts that maximize the available space. Cleanliness is a consistent strong point with numerous reviews noting the immaculate condition of both bedrooms and bathrooms.
Comfort is a key feature, as many guests find the rooms well-furnished and the beds and pillows to be very comfortable. Despite the occasional issues with room temperature and the view of bins from some windows, the overall sentiment is positive. The warm and friendly atmosphere coupled with the high standard of room fittings makes Wagon & Horses a pleasant choice for short stays, where a cozy and clean environment is highly valued.
Beds
However, some guests noted the beds were a bit small, particularly for double beds, which could feel cramped. There were also occasional mentions of beds being too soft or, conversely, a bit hard. Despite this, the beds generally received positive feedback on their comfort, contributing to a cozy and well-furnished room ambiance.
In summary, while there were a few remarks about the size and firmness of the beds, the majority of guests found the sleeping arrangements at Wagon & Horses to be comfortable and inviting, ensuring a restful stay.
Cleanliness
Bathrooms at Wagon & Horses receive particular praise for their decent size and cleanliness, contributing to the guests' comfort. The rooms, though sometimes small, are consistently clean, tidy and well-presented, making any stay pleasant. Reviews also highlight the hotel's Covid-safe measures, adding a layer of reassurance for travelers.
Overall, the hotel’s commitment to cleanliness shines through, creating a welcoming and hygienic environment that leaves a lasting impression on those who stay.
Staff
The professionalism of the management and the owner's superb handling of the hotel contribute significantly to the positive atmosphere, leaving guests with excellent customer service. New management has been noted for maintaining high-quality service standards, ensuring that every visitor's experience is pleasant and hassle-free.
Overall, the staff's warmth, readiness to assist and positive demeanor not only enhance the stay but also leave a lasting impression on all who visit. Whether it’s helping guests secure their bikes or providing useful local advice, the team at Wagon & Horses goes above and beyond to ensure a memorable stay.
Wi-Fi
4 Star
Reviewers find Wagon & Horses to be an unexpectedly excellent choice, ideal for exploring the city. The hotel's neatness and the helpfulness of its staff are particularly appreciated, contributing to an overall sense of loveliness and an outstanding impression. Guests find excellent value for money, often stating that it would be hard to find a better option within the same price range.
Many guests highly recommend the hotel for its location, emphasizing that they would definitely stay again. The blend of high standards, service quality and value makes Wagon & Horses a highly recommended choice for travelers.
Accessible
Boutique-Style
No, Wagon & Horses doesn't have any pool.
No, a spa isn't available at Wagon & Horses.
No, Wagon & Horses doesn't allow dogs.
No, parking facilities aren't available at Wagon & Horses.
No, Wagon & Horses doesn't have a gym.
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