Holiday Inn Express & Suites Crossville by IHG receives high praise for its combination of convenience, comfort, and quality service, contributing to an exceptional experience for travelers. Ideally located just off Interstate 40, the hotel offers easy access to nearby dining options and serves as a perfect stopover for those passing through Crossville. Guests appreciate the clean and quiet atmosphere, enhanced by the hotel's beautiful surroundings and ample parking.
The complimentary breakfast is frequently highlighted as a standout feature, with a wide variety of delicious options such as cinnamon rolls, pancakes, and biscuits and gravy. Friendly and attentive breakfast staff ensure a consistently satisfying start to the day. The hotel's rooms are lauded for their cleanliness, spaciousness, and contemporary design, with comfortable beds that promise a good night's sleep. Additional room features like a small freezer and Keurig coffee maker improve the convenience of the stay.
Cleanliness is a recurring theme in reviews, with guests describing the hotel as exceptionally clean and well-maintained. The staff plays a key role in this, consistently praised for their friendliness and professionalism. Every team member, from the front desk to housekeeping, contributes to a welcoming environment, enhancing the guest experience.
The indoor pool is clean and inviting, although some guests note variations in water temperature. Nevertheless, the pool and jacuzzi are well-received, providing a cozy area for relaxation. Comfortable beds with soft sheets and a choice of pillow firmness further contribute to a restful experience.
Overall, Holiday Inn Express & Suites Crossville by IHG is recognized for its excellent customer service, comfortable accommodations, and attention to detail, making it a highly recommended destination for both leisure and business travelers.
Baymont by Wyndham Crossville is strategically located right off the interstate, providing easy access and convenience for travelers. Guests appreciate its proximity to popular dining options like Shoney's and Cracker Barrel, as well as nearby gas stations, enhancing the overall convenience of their stay. The location offers easy access to I-40 and local attractions like Bucee's, while maintaining a tranquil environment with minimal traffic noise despite ongoing construction in the area.
The breakfast service at the hotel receives mixed reviews. Many guests enjoyed the hot, plentiful breakfast, praising the variety and excellent service. However, issues such as limited options and inconsistent availability have led to disappointment for some visitors.
Rooms at the hotel are generally described as clean, modern and comfortable with ample space and a quiet atmosphere. Nonetheless, some guests have reported issues with mildew, dirty carpets and stained furniture, indicating inconsistent cleanliness standards.
Cleanliness throughout the hotel varies with many guests noting well-maintained rooms and facilities, including during renovations. Yet, some concerns were raised regarding dirty bathrooms, musty odors and issues with the pool area.
The staff at Baymont by Wyndham Crossville consistently receive high praise for their friendliness and helpfulness. The positive experiences shared by guests highlight the welcoming atmosphere created by attentive employees, particularly mentioning Raj and his wife for their kind service.
The indoor pool and hot tub are appreciated by many for their cleanliness and entertainment value, especially for families. Though, some guests found the pool colder than expected and encountered minor maintenance issues.
Beds at the hotel are largely considered comfortable with guests frequently commending the soft mattresses for providing restful sleep. While a few reported issues with lumpy pillows and sagging mattresses, the general consensus is favorable, contributing to a positive overall experience.
In summary, Baymont by Wyndham Crossville offers a conveniently located, pleasant stay with commendable staff and generally comfortable accommodations. The discrepancies in breakfast quality and room cleanliness suggest areas for potential improvement to enhance guest satisfaction further.
Comfort Inn Harriman is highly regarded for its strategic and convenient location, offering effortless access to the interstate, making it ideal for travelers interested in exploring the surrounding area or attending local events such as Pirate Fest. The hotel’s proximity to restaurants and shopping options allows guests to enjoy diverse dining and retail experiences. Together with stunning views and easy access for family visits or special events, the location enhances the visit as a pleasant and hassle-free experience.
Guests frequently commend Comfort Inn Harriman’s breakfast offerings, appreciating a hearty and delicious selection that rivals a homemade meal. Breakfast options are varied, catering to different tastes with hot and fresh selections that start the day right. While there are occasional comments regarding certain dishes, the predominantly positive reviews emphasize the flavorful choices and the friendly service staff, all contributing to a satisfying morning experience.
Comfort Inn Harriman stands out with its rooms that prioritize cleanliness and spaciousness. The accommodations are frequently praised for being very clean, well-maintained, and modern, featuring comfortable beds and excellent shower facilities. The quiet atmosphere further promotes a restful stay, despite rare mentions of door noise. The cleanliness and comfort of the rooms, alongside the smoke-free environment, underscore a high standard of hospitality.
The hotel’s staff also receives widespread praise for their friendliness and helpfulness, fostering a welcoming environment for guests. While isolated instances of rudeness were mentioned, the overall impression from reviews is that the staff are accommodating and contribute positively to the guest experience.
Finally, the beds are described as notably comfortable, providing guests some of the best sleep experiences they've had in a hotel. Both the pillows and bedding receive accolades for quality, further complemented by the cleanliness of the rooms, which are spacious and devoid of any unpleasant odors. This combination of comfort and cleanliness makes Comfort Inn Harriman a preferred choice for travelers seeking a pleasant stay.