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Summary of reviewsOriginal Sokos Hotel Lappee in Lappeenranta stands out for its prime location, exceptional service, and inviting atmosphere, consistently delivering a satisfying experience for its guests. Nestled in the heart of the city, the hotel offers convenience and accessibility, being close to shops, restaurants, and the railway station, all within a short walk. Guests appreciate the peaceful setting despite the central location, making it ideal for both leisure and business travelers.
The hotel's breakfast offerings are frequently lauded for their diversity and abundance, providing a nutritious and delicious start to the day. Guests often regard the selection as varied and well-presented, with praise for tasty pastries, fruits, and porridge, served in a cozy and spacious dining area.
The rooms at Original Sokos Hotel Lappee are praised for their modern, spacious, and clean interiors. Many guests find them more appealing than expected, highlighting the comfort and functionality of the accommodations. Aesthetic decor, comfortable beds, and well-maintained facilities contribute to a restful atmosphere. Although some rooms show signs of age or noise issues due to their proximity to streets, the majority provide a comfortable and convenient experience.
Cleanliness is a consistent highlight across guest reviews, with many commending the hotel for maintaining a tidy and fresh environment. The friendly and attentive staff significantly enhance the guest experience, earning particular praise for their professional and warm service, which adds a welcoming touch to everyone’s stay.
Parking amenities receive mixed feedback, with guests appreciating the convenience of reserved spaces and electric vehicle charging stations. However, the parking area is noted to be tight, particularly for larger vehicles, and some express dissatisfaction with the additional costs.
Overall, Original Sokos Hotel Lappee offers a commendable experience characterized by its strategic location, friendly service, cleanliness, and comfortable accommodations, making it a preferred choice for visitors to Lappeenranta. Show more
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Hotel near Golf Courses
Situated in central Lappeenranta, this hotel provides a convenient base for accessing the Viipurin Golf courses. The 9-hole Kahilanniemi course is very close to the city center, and the 18-hole Etelä-Saimaa course is a short drive away.
Family Friendly Hotel
This hotel offers family rooms and is located in the IsoKristiina Shopping Centre, providing easy access to amenities. It is also pet-friendly.
Dog Friendly Hotel
Located in Lappeenranta, this hotel is dog-friendly and provides easy access to city amenities and nearby parks. Its central location is convenient for exploring the area with a dog.
Hotel with Parking
Original Sokos Hotel Lappee offers private parking on site, and reservation is not needed. There is a parking garage and electric vehicle charging station available. The cost for parking is €10 per day.
EV charging stations
Hotel with Gym
Original Sokos Hotel Lappee includes a fitness center. The hotel is centrally located in Lappeenranta.
Hotel with EV Charging Stations
This hotel provides 4 electric charging points located on floor -2 (street level) within its parking hall.
4-Star Hotel
Located in the city center of Lappeenranta, this hotel provides stylish rooms and excellent dining options. Its central location ensures easy access to local attractions and Lake Saimaa.
Hotel with Indoor Pool
Original Sokos Hotel Lappee provides guests with an indoor pool, a fitness center, and a sauna. The indoor pool offers a convenient spot for a refreshing swim, and the facilities contribute to a relaxing stay in the city center.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Room Types
Standard Twin RoomAir-conditioned room featuring a 42-inch LED TV with Chromecast, tea/coffee facilities and a bathroom with shower. Extrabed possibility
Standard Double RoomAir-conditioned room featuring a 43-inch LED TV with Chromecast, tea/coffee facilities and a bathroom with shower. Extrabed possibility.
Please note that some rooms can be slightly smaller.
Superior Triple RoomOffering free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Superior Queen RoomThe unit offers 1 bed.
Superior Twin RoomThe unit has 2 beds.
Guest Reviews
8.2
Very Good
Location
Original Sokos Hotel Lappee boasts a prime location in the heart of Lappeenranta, making it an ideal choice for travelers seeking convenience and accessibility. Positioned right in the city center, the hotel is nestled within a medium-sized shopping mall, providing guests with everything they might need just steps away. Its central location ensures easy access to the town's offerings, with the picturesque harbor promenade and restaurant area reachable within a 10-minute walk. For those arriving by train, the railway station is only a short distance away, enhancing the hotel's appeal to visitors. The location is not only excellent for exploring the city, but it also facilitates peaceful relaxation despite being in a bustling area. Whether visiting for leisure or business, guests can enjoy the proximity to shops, major stores, and diverse services, ensuring a pleasant stay in this charming city.
Breakfast
Original Sokos Hotel Lappee seems to impress guests with its breakfast offerings. The reviews highlight the diversity and abundance of the breakfast selections, catering to a range of tastes and preferences. Guests frequently describe the breakfast as varied and nutritious, with a special mention of tasty pastries, fruits, and the beloved porridge. The buffet style presentation is noted as well-stocked and clearly displayed, adding to the convenience of the dining experience. Pozitive mentions underscore the breakfast's quality and variety, some claiming it to be the best they've ever had. The breakfast area itself is praised as large and cozy, contributing to a pleasant dining atmosphere. While there are few mentions of room for improvement, the overall sentiment points towards a fulfilling and enjoyable breakfast experience at the hotel.
Rooms
At Original Sokos Hotel Lappee, guests consistently highlight the cleanliness and modern appeal of the rooms. Many are impressed by the freshly renovated, spacious, and well-designed accommodations, with some even noting that the rooms are better than depicted in photographs. Cleanliness is a major theme, as multiple reviews emphasize how the rooms are spotless, complemented by working air conditioning which enhances the comfort.
The decor of the rooms has also received praise for being aesthetically pleasing and cozy, contributing to a welcoming environment. Guests find the beds comfortable, ensuring a restful stay, and appreciate the practical and functional amenities provided. The bathrooms are mentioned as being nice, with clean and adequate facilities throughout the hotel.
However, not all feedback is entirely positive. A minority of reviews point to some older, modestly renovated, or smaller rooms, which could benefit from more space. There are mentions of worn furniture in a few rooms and noise issues due to their proximity to public roads. Additionally, some guests find the walk to the reception rather long, which may be inconvenient for certain visitors.
Overall, the hotel offers a variety of room types, predominantly modern and clean, providing a comfortable and convenient experience for most guests.
Beds
The beds at Original Sokos Hotel Lappee generally receive positive feedback from guests. Many reviews highlight the comfortable nature of the beds, with some even describing them as exceptionally good or wonderful. Guests appreciate the clean, white sheets and the variety of pillows available, catering to different preferences. While most find the beds to be comfortable, a few guests mention that the mattresses are too soft, and some critique narrow beds or poor mattress quality. Overall, the beds and bedding offerings contribute to a satisfying stay for many visitors.
Cleanliness
Original Sokos Hotel Lappee consistently impresses guests with its exemplary standards of cleanliness and comfort. Visitors frequently praise the hotel for its cozy and tidy ambiance, noting that both the rooms and communal areas are well-maintained. Many highlight the rooms for being not only very clean but also modern and pleasantly decorated, providing a quiet and relaxing atmosphere. The hotel's air quality continues to receive favorable mentions, adding to the overall fresh feel of the environment.
Despite the age of some elements of the establishment, guests appreciate the solid build and upkeep of the facilities, which evidently stand the test of time. The bathrooms, saunas, and air-conditioned rooms are specifically pointed out for their cleanliness. However, some mention minor drawbacks, such as the occasional unpleasant smell from the toilets, and a desire for something distinctive given the price range.
In addition to cleanliness, the hotel receives commendations for its practical and modern amenities, complemented by a friendly staff willing to enhance the experience. The breakfast is also a topic of praise, noted for its variety, which can pleasantly overwhelm guests with choices. Overall, Original Sokos Hotel Lappee offers a clean, comfortable, and inviting stay for those visiting the area.
Staff
At the Original Sokos Hotel Lappee, the experience is greatly enhanced by the exceptional staff who consistently deliver a high standard of hospitality. Guests repeatedly note the friendliness and helpfulness of the team, describing their interactions as warm and accommodating. The reception staff, in particular, receive commendations for their pleasant demeanor and professional service, ensuring that every guest feels welcomed from the moment they arrive.
Check-in is reported to be a highlight, with visitors remarking on the particularly nice staff members who set the tone for a comfortable stay. From the waiters to the front desk personnel, the staff earn high marks for attention to detail and prompt service, contributing to a seamless hotel experience. The accommodating nature of the staff extends to fulfilling guest requests with flexibility and care, creating an environment where customer comfort is prioritized.
The excellent service provided by the staff, alongside a caring attitude, makes for a memorable stay. Guests appreciate the politeness and proficiency displayed, which are key in making them feel valued. Individual staff members such as the magnificent receptionist Elena, and more broadly, the kind and friendly personnel, add a personal touch that distinguishes the hotel from others. The reports of particularly good customer service, combined with the outstanding sauna facilities, further enhance the guest experience, making the hotel a preferred choice for travelers seeking a welcoming atmosphere.
Parking
Parking at Original Sokos Hotel Lappee presents a mixed experience for guests, with both commendable and challenging aspects to consider. Positively, guests appreciate the convenience of reserved parking and its direct access to hotel rooms, making it easy for guests to transition from vehicle to accommodation. The availability of electric vehicle charging stations is also acknowledged as a beneficial feature. For those visiting over the weekend, clean, underground parking becomes a particular highlight as it is offered for free, adding to guests' satisfaction.
However, the parking area garners criticism for its design, which appears suited for smaller vehicles, posing difficulties for guests with larger cars. The confined and cramped nature of the parking spaces demands notable skill from drivers, and availability can be an issue as parking often reaches capacity. Though some find the fees reasonable, many express surprise at the additional cost and feel inadequately informed about parking charges prior to their stay. Despite these drawbacks, the parking facility's proximity to the hotel and clear designation for bikes contribute positively to the overall logistics for travelers.
Yes, Original Sokos Hotel Lappee has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Original Sokos Hotel Lappee.
Yes, Original Sokos Hotel Lappee welcomes dogs.
Yes, parking facilities are available at Original Sokos Hotel Lappee.