Americas Best Value Inn Laredo
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Summary of reviewsAmericas Best Value Inn Laredo boasts a highly accessible location near I-35, making it an ideal stopover for travelers heading to Mexico. The hotel’s proximity to the border bridge, shopping centers and various restaurants offers convenience, allowing guests to have amenities within walking distance without needing a vehicle.
The hotel's staff has received mixed reviews, but many guests appreciate the helpfulness and friendliness of certain team members, notably Cherokee, Claudia, Ricky, Daniela, Ariana, Clara and Juan. Positive experiences with staff who ensured a pleasant stay were frequently reported.
The hotel offers pet-friendly accommodations, which is a significant appealing factor for travelers with pets. Guests noted that the family-friendly atmosphere and inclusion of pets enhance the hotel's appeal.
The swimming pool is another notable feature with many guests appreciating its size. Despite maintenance issues and occasional closures, it remains a popular and pleasant spot for relaxation, particularly for families.
On the downside, the breakfast and WiFi services received major criticism. Despite promises of an included breakfast, many guests found that none was provided and the WiFi was often unreliable with weak or nonexistent signals in the rooms. The best WiFi service was reported around the pool area, but internet connectivity issues were a point of frustration.
Guest rooms are described as spacious and, at times, adequately clean. Some visitors praised the comfort of the beds, which contributed to a good night’s sleep. However, recurring issues with outdated rooms, poor maintenance and cleanliness concerns were highlighted. The hotel, described as inexpensive, had several reported hygiene problems, including cigarette odors, mold, dirty carpets, infestations and malfunctioning amenities.
Overall, while Americas Best Value Inn Laredo offers a competitively priced and conveniently located stay, the experience is marred by significant maintenance and cleanliness issues. Improvements in these areas could enhance the guest experience, particularly given the favorable staff interactions and pet-friendly policies.
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The hotel's staff has received mixed reviews, but many guests appreciate the helpfulness and friendliness of certain team members, notably Cherokee, Claudia, Ricky, Daniela, Ariana, Clara and Juan. Positive experiences with staff who ensured a pleasant stay were frequently reported.
The hotel offers pet-friendly accommodations, which is a significant appealing factor for travelers with pets. Guests noted that the family-friendly atmosphere and inclusion of pets enhance the hotel's appeal.
The swimming pool is another notable feature with many guests appreciating its size. Despite maintenance issues and occasional closures, it remains a popular and pleasant spot for relaxation, particularly for families.
On the downside, the breakfast and WiFi services received major criticism. Despite promises of an included breakfast, many guests found that none was provided and the WiFi was often unreliable with weak or nonexistent signals in the rooms. The best WiFi service was reported around the pool area, but internet connectivity issues were a point of frustration.
Guest rooms are described as spacious and, at times, adequately clean. Some visitors praised the comfort of the beds, which contributed to a good night’s sleep. However, recurring issues with outdated rooms, poor maintenance and cleanliness concerns were highlighted. The hotel, described as inexpensive, had several reported hygiene problems, including cigarette odors, mold, dirty carpets, infestations and malfunctioning amenities.
Overall, while Americas Best Value Inn Laredo offers a competitively priced and conveniently located stay, the experience is marred by significant maintenance and cleanliness issues. Improvements in these areas could enhance the guest experience, particularly given the favorable staff interactions and pet-friendly policies.
Motel with Swimming Pool
This hotel is listed as having a pool for guest use.
Outdoor Pool
Accessible Motel
This hotel offers a 1 Queen Bed Handicapped room for guests with specific accessibility requirements. The motel also offers a number of facilities for guests with disabilities and has wheelchair-accessible facilities.
3-Star Motel
This hotel offers budget-friendly accommodations. It provides essential amenities for travelers looking for affordable lodging.
Motel with Outdoor Pool
This hotel provides an outdoor pool and offers barbecue facilities and a picnic area, making it suitable for outdoor enjoyment. Guests can delight in the swimming pool facility.
Dog Friendly Motel
Motel with Parking
Guest Reviews
Located in a highly accessible area, the Americas Best Value Inn Laredo garners praise for its excellent and convenient location. It is situated just one block from I-35, providing easy access to the main avenues and making it an ideal stopover for travelers heading to Mexico due to its proximity to the border bridge. Guests appreciate its close distance to shopping centers, the North Mall, various stores and an array of restaurants, all of which are within walking distance. The convenience of having everything nearby without the need for a vehicle adds significant value to the hotel’s appeal. While some aspects of the guest experience may vary, the prime location near essential amenities and transportation routes remains a consistently highlighted positive feature.
The breakfast experience at Americas Best Value Inn Laredo has left many guests disappointed. Despite advertisements and assurances of an included breakfast, numerous reviewers noted that no breakfast was provided during their stay. Some mentioned being offered only coffee, which was often of poor quality. A few guests highlighted that the absence of breakfast could be due to COVID-19 restrictions, but transparency about the changes in service was lacking. Consequently, even those who specifically booked rooms expecting a meal were left unsatisfied, as reflected in their comments.
Located in Laredo, Texas, Americas Best Value Inn offers affordable accommodation with several notable points and opportunities for improvement. Many guests found the rooms to be spacious and, on occasion, very clean. Some rooms were described as clean and comfortable, featuring beautiful and comfortable beds. A few reviewers also appreciated that the rooms were larger than those in other hotels within the same range, providing a sense of spaciousness.
However, the hotel seems to have several recurring issues concerning cleanliness and maintenance. Many guests noted that the rooms were old, outdated and in need of major renovations. There were frequent mentions of rooms smelling like cigarette smoke, mold on furniture, dirty carpets and even a few instances of bedbugs. The air conditioning units were often noisy or nonfunctional and basic amenities like microwaves, mini-fridges and proper lighting were either lacking or not working correctly.
The service received mixed reviews. Several visitors complained about not getting the room type they had booked, such as being assigned a double bed instead of a king-size bed or receiving non-smoking rooms that reeked of cigarette smoke. Others mentioned issues with room keys and the need for better efficiency in addressing these problems. Housekeeping services were also found wanting with some guests reporting that their rooms were not cleaned for the duration of their stay and lacked essential items like towels, soap and toilet paper.
Maintenance issues extended to the bathrooms as well, which were often reported to be dirty or in bad condition with broken fixtures and nonfunctioning toilets. Several guests found that their rooms were not ready upon arrival or had not been properly cleaned, noting trash under furniture and dirty bed linens.
Despite the competitive pricing, the overall facilities and cleanliness need significant improvement to meet guest expectations. The consensus suggests that while the hotel has potential due to its spacious rooms and affordability, it currently falls short in terms of maintenance and cleanliness.
Americas Best Value Inn Laredo's beds have received mixed reviews from guests. On the positive side, many visitors praised the comfort of the beds, noting that they were able to get a good night's sleep. The comfort level of the beds seemed to be a recurring highlight with multiple guests describing them as very comfortable.
However, there are significant drawbacks that cannot be ignored. Several guests encountered issues with old and sinking mattresses, which ranged from slight discomfort to being described as terrible. The condition of the beds often extended to problems with cleanliness, as numerous reviews mentioned stained and dirty bed sheets, as well as beds that smelled bad. Disturbingly, there were also mentions of bed bugs and cockroaches, which greatly affected the guest experience.
In summary, while the hotel beds at Americas Best Value Inn Laredo offer a comfortable sleep for some, the prevalent issues with old, dirty and infested bedding present serious concerns. Potential guests should weigh these factors before making a reservation.
America's Best Value Inn Laredo faces significant criticism regarding its cleanliness and maintenance. Numerous guest reviews highlight pervasive issues such as dirty rooms, cigarette odors and infestations of roaches and bed bugs. Facilities are described as old, deteriorated and often not properly maintained. Many guests noted finding remnants from previous occupants, such as garbage, glass and personal items, suggesting a lack of thorough cleaning between stays. Bathrooms reportedly suffer from mold, stains and insufficient supplies like towels and soap. Despite some reviews mentioning clean environments, the overall consensus is that the hotel's hygiene practices need substantial improvement to meet the basic expectations of its guests.
The reviews for the Americas Best Value Inn Laredo paint a mixed picture of the staff experience. On the positive side, numerous guests highlighted the helpfulness, friendliness and professionalism of the team. Specific staff members, such as Cherokee, Claudia, Ricky, Daniela, Ariana, Clara and Juan, received kudos for their exceptional service and attentiveness. The management, particularly Cherokee and Claudia, was noted for their efforts to ensure a positive guest experience. The housekeepers and shuttle drivers, who went above and beyond to assist guests, also received commendations.
Guests appreciated the kind and courteous demeanor of many of the staff members and often mentioned that the staff made them feel comfortable and well taken care of. The general impression given by these positive reviews is that the hotel staff's attentiveness and courtesy significantly enhanced the overall guest experience.
However, not all reviews were favorable. Some guests encountered issues with slow service at reception, communication problems and instances of rudeness and unprofessional behavior. Specific complaints included a receptionist who was unhelpful and unkind, management that appeared indifferent to customer needs and reception staff who were occasionally slow to assist or distracted. There were also mentions of a reception staff member who did not speak Spanish and one who allegedly exhibited racist behavior.
In summary, while there are many instances of excellent service and commendable efforts by specific staff members at the Americas Best Value Inn Laredo, there are also notable areas for improvement, particularly in reception efficiency and customer attitude.
Travelers to Americas Best Value Inn Laredo should be prepared for unreliable internet service. Reports indicate frequent struggles with weak or non-existent WiFi in the rooms and some guests have even experienced a complete lack of internet and phone service. While the pool area appears to have excellent WiFi, those looking to stay connected while inside their rooms may face significant challenges. Overall, the internet coverage at this establishment has been a consistent point of frustration for many guests.
Americas Best Value Inn Laredo offers a sizable swimming pool that many guests appreciate; some even find it awesome and it stands out as their favorite feature. However, there have been several concerns regarding the pool's maintenance. It has been noted a few times that the pool area has been closed for maintenance or was not working altogether. Some guests have also described the pool as being dirty with mentions of dark green water and debris. There have been instances of early closures which could be an inconvenience for guests looking to enjoy a late swim. Despite these issues, the pool remains a significant feature of the hotel, attracting families and offering a pleasant spot to relax, albeit sometimes shared with non-guests.
Americas Best Value Inn Laredo is a simple and comfortable place for a night's stay, offering basic amenities reflective of a three-star hotel. While lacking in luxury, it provides good value for money, being both cheap and comfortable. However, some reviews suggest that the three-star rating might be generous. Overall, it is a good option for travelers seeking an affordable and restful experience.
Americas Best Value Inn Laredo offers pet-friendly accommodations, welcoming dogs and other pets. The hotel ensures a family-friendly environment, making it a suitable choice for travelers with pets. As part of their pet policy, a $200 deposit is required and additional fees apply, including a $50 fee. Despite these charges, the hotel's pet-friendly status is repeatedly noted by guests, enhancing its appeal to dog owners and pet lovers seeking comfortable and inclusive lodging options.
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Location
Breakfast
Rooms
However, the hotel seems to have several recurring issues concerning cleanliness and maintenance. Many guests noted that the rooms were old, outdated and in need of major renovations. There were frequent mentions of rooms smelling like cigarette smoke, mold on furniture, dirty carpets and even a few instances of bedbugs. The air conditioning units were often noisy or nonfunctional and basic amenities like microwaves, mini-fridges and proper lighting were either lacking or not working correctly.
The service received mixed reviews. Several visitors complained about not getting the room type they had booked, such as being assigned a double bed instead of a king-size bed or receiving non-smoking rooms that reeked of cigarette smoke. Others mentioned issues with room keys and the need for better efficiency in addressing these problems. Housekeeping services were also found wanting with some guests reporting that their rooms were not cleaned for the duration of their stay and lacked essential items like towels, soap and toilet paper.
Maintenance issues extended to the bathrooms as well, which were often reported to be dirty or in bad condition with broken fixtures and nonfunctioning toilets. Several guests found that their rooms were not ready upon arrival or had not been properly cleaned, noting trash under furniture and dirty bed linens.
Despite the competitive pricing, the overall facilities and cleanliness need significant improvement to meet guest expectations. The consensus suggests that while the hotel has potential due to its spacious rooms and affordability, it currently falls short in terms of maintenance and cleanliness.
Beds
However, there are significant drawbacks that cannot be ignored. Several guests encountered issues with old and sinking mattresses, which ranged from slight discomfort to being described as terrible. The condition of the beds often extended to problems with cleanliness, as numerous reviews mentioned stained and dirty bed sheets, as well as beds that smelled bad. Disturbingly, there were also mentions of bed bugs and cockroaches, which greatly affected the guest experience.
In summary, while the hotel beds at Americas Best Value Inn Laredo offer a comfortable sleep for some, the prevalent issues with old, dirty and infested bedding present serious concerns. Potential guests should weigh these factors before making a reservation.
Cleanliness
Staff
Guests appreciated the kind and courteous demeanor of many of the staff members and often mentioned that the staff made them feel comfortable and well taken care of. The general impression given by these positive reviews is that the hotel staff's attentiveness and courtesy significantly enhanced the overall guest experience.
However, not all reviews were favorable. Some guests encountered issues with slow service at reception, communication problems and instances of rudeness and unprofessional behavior. Specific complaints included a receptionist who was unhelpful and unkind, management that appeared indifferent to customer needs and reception staff who were occasionally slow to assist or distracted. There were also mentions of a reception staff member who did not speak Spanish and one who allegedly exhibited racist behavior.
In summary, while there are many instances of excellent service and commendable efforts by specific staff members at the Americas Best Value Inn Laredo, there are also notable areas for improvement, particularly in reception efficiency and customer attitude.
Wi-Fi
Pool
3 Star
Dog Friendly
Yes, Americas Best Value Inn Laredo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Americas Best Value Inn Laredo.
Yes, Americas Best Value Inn Laredo welcomes dogs.
Yes, parking facilities are available at Americas Best Value Inn Laredo.
No, Americas Best Value Inn Laredo doesn't have a gym.
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