The Popinjay Hotel
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Summary of reviewsThe Popinjay Hotel is celebrated for its serene and picturesque location nestled among beautiful gardens, farm areas and near the River Clyde, making it ideal for leisurely walks and nature enthusiasts. The hotel’s rural setting, accompanied by its historical charm, provides a tranquil environment conveniently connected to Scotland’s transport networks and major motorways.
The breakfast at The Popinjay Hotel often stands out, described as amazing with a variety of well-cooked, tasty options that offer good value for money. The portions and selection, which include traditional Scottish and English breakfast items, are frequently praised, complemented by a pleasant dining atmosphere and friendly, attentive staff.
Dinner at the hotel is also well-regarded with guests often finding the food to be very good, reasonably priced and served by lovely, accommodating staff. Despite the occasional menu limitation and temporary restaurant closures, the dining experience receives high praise for its quality and service flexibility, including pet-friendly dining areas.
Rooms are generally praised for their cleanliness, comfort and spaciousness, especially those that have been recently refurbished. The hotel maintains its historic charm, although some rooms are noted to be in need of updates and better maintenance. While there are variances in cleanliness with some guests reporting issues like dirty towels and musty smells, many rooms are highlighted for their tidiness and comfort.
Staff at The Popinjay Hotel are a significant highlight, consistently described as friendly, helpful and accommodating. They are attentive to guests' needs, ensuring a welcoming and comfortable experience.
Guests with cars will find ample, stress-free parking available on-site, enhancing the convenience of their stay. The hotel’s family-friendly atmosphere, large family rooms and new parent and baby classes add to its appeal for families, although some logistical issues with room placement are noted.
While the beds receive mixed reviews with some guests finding them very comfortable and others experiencing varying degrees of discomfort, the overall feedback indicates generally pleasant sleeping accommodations.
Pet owners will appreciate The Popinjay Hotel's exceptional dog-friendly facilities and welcoming nature. Staff, especially Leanne, ensure that dogs are well cared for, making the hotel an ideal choice for those traveling with pets.
The free WiFi service, however, is a notable drawback with many guests experiencing poor or non-existent connectivity, compounded by poor cell phone reception in the area. The hotel is aware of these issues and working on improvements.
In summary, The Popinjay Hotel offers a delightful stay characterized by its scenic location, exceptional staff, commendable dining options and pet-friendly atmosphere, despite some inconsistencies in room maintenance and internet connectivity.
Categories
The breakfast at The Popinjay Hotel often stands out, described as amazing with a variety of well-cooked, tasty options that offer good value for money. The portions and selection, which include traditional Scottish and English breakfast items, are frequently praised, complemented by a pleasant dining atmosphere and friendly, attentive staff.
Dinner at the hotel is also well-regarded with guests often finding the food to be very good, reasonably priced and served by lovely, accommodating staff. Despite the occasional menu limitation and temporary restaurant closures, the dining experience receives high praise for its quality and service flexibility, including pet-friendly dining areas.
Rooms are generally praised for their cleanliness, comfort and spaciousness, especially those that have been recently refurbished. The hotel maintains its historic charm, although some rooms are noted to be in need of updates and better maintenance. While there are variances in cleanliness with some guests reporting issues like dirty towels and musty smells, many rooms are highlighted for their tidiness and comfort.
Staff at The Popinjay Hotel are a significant highlight, consistently described as friendly, helpful and accommodating. They are attentive to guests' needs, ensuring a welcoming and comfortable experience.
Guests with cars will find ample, stress-free parking available on-site, enhancing the convenience of their stay. The hotel’s family-friendly atmosphere, large family rooms and new parent and baby classes add to its appeal for families, although some logistical issues with room placement are noted.
While the beds receive mixed reviews with some guests finding them very comfortable and others experiencing varying degrees of discomfort, the overall feedback indicates generally pleasant sleeping accommodations.
Pet owners will appreciate The Popinjay Hotel's exceptional dog-friendly facilities and welcoming nature. Staff, especially Leanne, ensure that dogs are well cared for, making the hotel an ideal choice for those traveling with pets.
The free WiFi service, however, is a notable drawback with many guests experiencing poor or non-existent connectivity, compounded by poor cell phone reception in the area. The hotel is aware of these issues and working on improvements.
In summary, The Popinjay Hotel offers a delightful stay characterized by its scenic location, exceptional staff, commendable dining options and pet-friendly atmosphere, despite some inconsistencies in room maintenance and internet connectivity.
Family Friendly Hotel
The Popinjay Hotel offers family-friendly services and various outdoor activities such as archery and clay pigeon shooting. It is also considered one of the cheapest hotels in Carluke, making it a budget-friendly option for families.
Historic Hotel
Hotel for Honeymoon
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Guest Reviews
The Popinjay Hotel is nestled in a beautiful and scenic area, making it an ideal starting point for exploring local attractions. The location is celebrated for its picturesque gardens, farm areas and proximity to the River Clyde, perfect for leisurely walks, including those with a dog. It boasts a quiet, peaceful ambiance and is praised for its convenience, whether for business travel, family visits or as a stopover on longer journeys southward.
Many visitors found it easy to locate and appreciate the ample parking space. The hotel's rural setting offers serene views and a tranquil environment, making it an excellent getaway. It's suitably connected to Scotland's train and bus networks and provides easy access to major motorways, facilitating trips to nearby cities, Lanark and the Clyde Valley.
Guests commend the beautiful old building's character and the friendly, helpful staff enhance the overall experience. The hotel's location not only offers scenic views and excellent walking areas but also situates you near various garden centers, making it a delightful stay for nature enthusiasts.
The breakfast at The Popinjay Hotel has garnered a largely positive reception from its guests, often highlighted as a highlight of their stay. Guests frequently describe the breakfast as amazing with well-cooked and tasty options that offer good value for money. The selection is noted to be extensive, featuring both hot and cold choices and includes traditional Scottish and English breakfast items. The portions are generous and many appreciated the variety available, such as the poached eggs specifically mentioned as a triumph.
The breakfast experience is complemented by a pleasant dining room atmosphere and friendly, attentive staff who add to the overall enjoyment. However, a few guests expressed dissatisfaction with certain aspects, mentioning some items like salmon were missing or had to remind staff of their specific dietary requests. Despite minor criticisms, the breakfast quality generally meets or exceeds expectations with descriptors like excellent, superb and brilliant used frequently. The offering of a high-quality plate of food coupled with the helpful treatment by staff leaves a lasting positive impression.
Overall, the breakfast at The Popinjay Hotel stands out for its quality, variety and the attentiveness of the staff, making it a highly recommended aspect of staying at this hotel.
Visitors dining at The Popinjay Hotel frequently praise the food, often describing it as very good, exceptional and tasty. Many highlight the great value for money and the impressive quality of both dinner and breakfast options. Diners occasionally found the evening meal to be really nice and enjoyable with some noting that the price for food and drink was surprisingly reasonable for a hotel.
Service during dinner is often commended with staff being described as lovely and accommodating. Additionally, guests appreciate the flexibility of dining with pets in the bar area. Despite the limited choices on the menu, many guests found the food, such as soup, risotto and bruschetta, to be excellent.
However, it is important for future visitors to be aware that the hotel's restaurant has faced temporary closures, sometimes leaving guests to seek other dining options or bring in their own food. Instances of diners being notified of the restaurant’s unavailability only after booking have been reported, which may pose an inconvenience. Despite these periods of closure, when the restaurant is operating, the evening meals receive high praise for being delicious and well-prepared.
The Popinjay Hotel offers rooms that are consistently praised for their cleanliness and comfort. Many guests find the rooms spacious with comfortable beds and ample amenities to meet their needs. The rooms, particularly those that have been newly refurbished, are noted to be large with some guests even receiving pleasant upgrades to suites. The hotel’s charm, enhanced by its historical significance, adds to the overall experience.
However, several reviews indicate that some rooms feel outdated with worn furniture and a need for refurbishment. A few rooms have issues such as inadequate heating or cooling, faulty plumbing and a general musty or fusty smell. Cleaning maintenance appears to vary with some rooms not being cleaned during the stay or having dirty towels left in the bathroom. Additionally, carpets in the corridors are reportedly in poor condition and require attention.
Despite these inconsistencies, the majority of the feedback highlights that The Popinjay Hotel provides a generally satisfying and comfortable stay, making it a fitting choice for travelers looking for a cozy accommodation with a touch of historic elegance.
The Popinjay Hotel has received a range of feedback from guests regarding its beds with the majority highlighting the comfort they experienced. Many guests described the beds as very comfortable, comfy and the most comfortable they had ever slept in, often mentioning the pleasant addition of big, fluffy towels and large double beds.
However, some visitors pointed out issues that suggest variability in the quality of the bedding. A few mentioned uncomfortable, lumpy and noisy beds with some stating that the mattresses needed replacing due to noticeable wear and discomfort. A concern about beds not being made up the next day was also noted, along with mentions of old beds and soft cushions that did not provide adequate support.
Overall, while many found the beds at The Popinjay Hotel to offer a restful night's sleep, there are inconsistencies that occasionally detract from the experience.
The Popinjay Hotel receives mixed feedback when it comes to cleanliness. On the positive side, several guests repeatedly highlight the exceptionally clean rooms and well-maintained common areas. Reviewers describe the rooms as very clean, tidy and comfortable with new carpets and a welcoming entrance. Such feedback suggests that, at its best, the hotel can offer a spotless and appealing environment.
However, the hotel does face significant issues with cleanliness, as evidenced by numerous instances of criticism. Guests report rooms that are dirty with some finding filthy carpets, dirty towels on bathroom floors and even clumps of hair floating in water. The windows, particularly in the breakfast room, are frequently described as filthy. Additionally, some areas, including the swimming pool changing rooms and hotel grounds, appear neglected and in need of better maintenance. Instances of dirty tea cups, stained carpets and general updates are repeatedly mentioned.
While the staff are often praised for their friendliness and helpfulness, a consistent theme emerges that the overall cleanliness and upkeep vary widely. The decor is noted as dated in places and combined with cleanliness issues, this detracts significantly from the guest experience. For potential visitors, it’s clear that while the hotel has strengths, particularly in certain clean and well-maintained rooms, there are recurring problems that management needs to address.
The Popinjay Hotel boasts a team of staff that receives consistently high praise from guests for their exceptional service. Known for being friendly, welcoming and accommodating, the staff go out of their way to ensure guests have a comfortable and memorable stay. Their helpful nature shines through in various ways, from meeting dietary requirements to suggesting local dining spots and assisting elderly guests at the swimming pool. Guests frequently highlight the staff's attentiveness with nothing being too much trouble. Each interaction is marked by politeness and a genuine effort to make guests feel at home. The management and specific team members, like Imelda and Chantelle, receive individual acknowledgments for their outstanding service. Despite any minor inconveniences, such as key card issues, the staff's positive attitudes and excellent customer service often compensate for these downsides. Overall, the dedicated and personable staff at The Popinjay Hotel truly enhance the overall guest experience, making it a standout choice for visitors.
The Popinjay Hotel appears to have significant issues with its WiFi service, particularly in guest rooms. Many guests found that WiFi signals were either poor or completely unavailable during their stay. There's a recurring mention of WiFi not working beyond the first night and, in some cases, not at all. Additionally, the hotel's location seems to exacerbate connectivity problems, as the lack of functional WiFi is compounded by poor cell phone reception. Some guests even noted a complete lack of internet access in their rooms, which was a considerable disappointment. It's suggested that the hotel is aware of these issues and is in the process of resolving them by bringing in a new WiFi supply. However, as it stands, reliable internet connectivity remains a significant shortcoming of the hotel.
The Popinjay Hotel offers a convenient and stress-free experience for guests arriving by car. Reviews frequently highlight the ample parking available on the property, ensuring guests have no trouble finding a spot. The parking lot is both large and easy to navigate, providing good car parking options close to the hotel. One of the standout benefits is the free parking, making it a budget-friendly choice for travelers. Overall, the hotel’s parking facilities consistently receive praise for their convenience and plentiful space.
The Popinjay Hotel is favored for its welcoming family environment and friendly staff. Guests were made to feel very welcome, whether visiting relatives or traveling with their children. Families especially appreciated the large and comfortable family rooms, although some noted that the provided family room was a small double with a camp bed at the end. New parent and baby classes recently started at the hotel, adding to its appeal for families. However, a minor inconvenience was that rooms booked together were sometimes situated far apart or on different floors, which might pose a problem for those needing close proximity. Overall, kids love staying there and the hotel offers a supportive atmosphere for families, including those with children who have special needs.
The Popinjay Hotel stands out for its exceptional dog-friendly facilities and welcoming atmosphere, making it an ideal choice for travelers with canine companions. The hotel provides convenient amenities for dogs, including bowls, bedding and biscuits, ensuring pets are as comfortable as their owners. Staff members, especially Leanne, are known for their friendly and accommodating nature towards pets, treating them with kindness and care.
Guests appreciate the hotel's acceptance of even nervous dogs and the abundance of dog-friendly areas within the premises. Its location offers excellent opportunities for dog walking, enhancing the overall experience for pet owners. Despite the additional twenty-pound charge for bringing a dog, the hotel’s facilities and the positive treatment of pets make it a delightful stay for both humans and their furry friends.
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Location
Many visitors found it easy to locate and appreciate the ample parking space. The hotel's rural setting offers serene views and a tranquil environment, making it an excellent getaway. It's suitably connected to Scotland's train and bus networks and provides easy access to major motorways, facilitating trips to nearby cities, Lanark and the Clyde Valley.
Guests commend the beautiful old building's character and the friendly, helpful staff enhance the overall experience. The hotel's location not only offers scenic views and excellent walking areas but also situates you near various garden centers, making it a delightful stay for nature enthusiasts.
Breakfast
The breakfast experience is complemented by a pleasant dining room atmosphere and friendly, attentive staff who add to the overall enjoyment. However, a few guests expressed dissatisfaction with certain aspects, mentioning some items like salmon were missing or had to remind staff of their specific dietary requests. Despite minor criticisms, the breakfast quality generally meets or exceeds expectations with descriptors like excellent, superb and brilliant used frequently. The offering of a high-quality plate of food coupled with the helpful treatment by staff leaves a lasting positive impression.
Overall, the breakfast at The Popinjay Hotel stands out for its quality, variety and the attentiveness of the staff, making it a highly recommended aspect of staying at this hotel.
Dinner
Service during dinner is often commended with staff being described as lovely and accommodating. Additionally, guests appreciate the flexibility of dining with pets in the bar area. Despite the limited choices on the menu, many guests found the food, such as soup, risotto and bruschetta, to be excellent.
However, it is important for future visitors to be aware that the hotel's restaurant has faced temporary closures, sometimes leaving guests to seek other dining options or bring in their own food. Instances of diners being notified of the restaurant’s unavailability only after booking have been reported, which may pose an inconvenience. Despite these periods of closure, when the restaurant is operating, the evening meals receive high praise for being delicious and well-prepared.
Rooms
However, several reviews indicate that some rooms feel outdated with worn furniture and a need for refurbishment. A few rooms have issues such as inadequate heating or cooling, faulty plumbing and a general musty or fusty smell. Cleaning maintenance appears to vary with some rooms not being cleaned during the stay or having dirty towels left in the bathroom. Additionally, carpets in the corridors are reportedly in poor condition and require attention.
Despite these inconsistencies, the majority of the feedback highlights that The Popinjay Hotel provides a generally satisfying and comfortable stay, making it a fitting choice for travelers looking for a cozy accommodation with a touch of historic elegance.
Beds
However, some visitors pointed out issues that suggest variability in the quality of the bedding. A few mentioned uncomfortable, lumpy and noisy beds with some stating that the mattresses needed replacing due to noticeable wear and discomfort. A concern about beds not being made up the next day was also noted, along with mentions of old beds and soft cushions that did not provide adequate support.
Overall, while many found the beds at The Popinjay Hotel to offer a restful night's sleep, there are inconsistencies that occasionally detract from the experience.
Cleanliness
However, the hotel does face significant issues with cleanliness, as evidenced by numerous instances of criticism. Guests report rooms that are dirty with some finding filthy carpets, dirty towels on bathroom floors and even clumps of hair floating in water. The windows, particularly in the breakfast room, are frequently described as filthy. Additionally, some areas, including the swimming pool changing rooms and hotel grounds, appear neglected and in need of better maintenance. Instances of dirty tea cups, stained carpets and general updates are repeatedly mentioned.
While the staff are often praised for their friendliness and helpfulness, a consistent theme emerges that the overall cleanliness and upkeep vary widely. The decor is noted as dated in places and combined with cleanliness issues, this detracts significantly from the guest experience. For potential visitors, it’s clear that while the hotel has strengths, particularly in certain clean and well-maintained rooms, there are recurring problems that management needs to address.
Staff
Wi-Fi
Parking
Family
Dog Friendly
Guests appreciate the hotel's acceptance of even nervous dogs and the abundance of dog-friendly areas within the premises. Its location offers excellent opportunities for dog walking, enhancing the overall experience for pet owners. Despite the additional twenty-pound charge for bringing a dog, the hotel’s facilities and the positive treatment of pets make it a delightful stay for both humans and their furry friends.
No, The Popinjay Hotel doesn't have any pool.
No, a spa isn't available at The Popinjay Hotel.
Yes, The Popinjay Hotel welcomes dogs.
Yes, parking facilities are available at The Popinjay Hotel.
No, The Popinjay Hotel doesn't have a gym.
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