Hotel Plaza Las Matas
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Summary of reviewsHotel Plaza Las Matas is nestled in a quiet neighborhood, providing a serene escape while maintaining convenient access to Madrid via the nearby Las Matas train station. Its proximity to the A-6 highway ensures excellent connectivity for travelers navigating through Spain. Guests appreciate the tranquil surroundings and the array of local amenities, including supermarkets, pharmacies, cafes and dining options within walking distance. The hotel's location is ideal for visiting attractions like Las Rozas Village and Heron City, enhanced by the availability of free parking and easy access to public transportation.
The rooms at Hotel Plaza Las Matas receive high praise for their spaciousness, cleanliness and modern amenities. Visitors highlight the large beds, blackout curtains and soundproofing that contribute to a restful stay. Practical features such as refrigerators and ample power outlets add to the convenience. While there are occasional mentions of minor maintenance issues or unwanted odors, the overall experience is positive, making the rooms suitable for both short and extended stays.
Cleanliness is a standout feature with the hotel's staff receiving accolades for maintaining immaculate rooms and common areas. Guests repeatedly commend the diligent cleaning practices and the hotel's upkeep, which enhances the overall comfort of their stay.
The staff at Hotel Plaza Las Matas are frequently described as friendly, attentive and professional. The customer service, especially at reception, is highly regarded with many guests noting the welcoming attitude and helpfulness of the staff. Despite sporadic mentions of less satisfactory interactions, the staff's commitment to ensuring a pleasant experience significantly contributes to the hotel's positive reviews.
While the hotel lacks an on-site restaurant, guests find the nearby dining options plentiful and convenient. Quality establishments like the Van Gogh restaurant are just a short walk away, mitigating the absence of in-house dining. Some guests experienced disturbances from a nearby nightclub, but the overall culinary alternatives within the vicinity provide practical solutions for evening meals.
The breakfast offerings at the hotel receive mixed reviews. Many guests enjoy the convenience and quality of the breakfast, appreciating the availability of items like deli meats, fruits, pastries and Nespresso coffee. However, others express disappointment over the variety and quality, pointing out issues such as artificial-tasting juices and insufficient replenishment of the buffet.
The WiFi experience at Hotel Plaza Las Matas is varied with some guests praising its speed and reliability, while others report intermittent and weak signals, especially in the rooms. The parking facilities, however, garner positive feedback for their convenience and affordability. Guests appreciate the spacious outdoor lot and secure underground garage, which provide ample and well-maintained spaces for vehicles.
Families find the hotel accommodating with amenities like baby cribs and spacious family rooms enhancing their stay. The child-friendly atmosphere and proximity to family-oriented dining options further contribute to its appeal as a family destination.
In summary, Hotel Plaza Las Matas offers a comfortable and convenient stay characterized by its excellent location, spacious and clean rooms and friendly staff. Despite some areas for improvement, such as breakfast variety and WiFi consistency, the hotel's overall value for money makes it a favored choice for travelers exploring Madrid and its surroundings.
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The rooms at Hotel Plaza Las Matas receive high praise for their spaciousness, cleanliness and modern amenities. Visitors highlight the large beds, blackout curtains and soundproofing that contribute to a restful stay. Practical features such as refrigerators and ample power outlets add to the convenience. While there are occasional mentions of minor maintenance issues or unwanted odors, the overall experience is positive, making the rooms suitable for both short and extended stays.
Cleanliness is a standout feature with the hotel's staff receiving accolades for maintaining immaculate rooms and common areas. Guests repeatedly commend the diligent cleaning practices and the hotel's upkeep, which enhances the overall comfort of their stay.
The staff at Hotel Plaza Las Matas are frequently described as friendly, attentive and professional. The customer service, especially at reception, is highly regarded with many guests noting the welcoming attitude and helpfulness of the staff. Despite sporadic mentions of less satisfactory interactions, the staff's commitment to ensuring a pleasant experience significantly contributes to the hotel's positive reviews.
While the hotel lacks an on-site restaurant, guests find the nearby dining options plentiful and convenient. Quality establishments like the Van Gogh restaurant are just a short walk away, mitigating the absence of in-house dining. Some guests experienced disturbances from a nearby nightclub, but the overall culinary alternatives within the vicinity provide practical solutions for evening meals.
The breakfast offerings at the hotel receive mixed reviews. Many guests enjoy the convenience and quality of the breakfast, appreciating the availability of items like deli meats, fruits, pastries and Nespresso coffee. However, others express disappointment over the variety and quality, pointing out issues such as artificial-tasting juices and insufficient replenishment of the buffet.
The WiFi experience at Hotel Plaza Las Matas is varied with some guests praising its speed and reliability, while others report intermittent and weak signals, especially in the rooms. The parking facilities, however, garner positive feedback for their convenience and affordability. Guests appreciate the spacious outdoor lot and secure underground garage, which provide ample and well-maintained spaces for vehicles.
Families find the hotel accommodating with amenities like baby cribs and spacious family rooms enhancing their stay. The child-friendly atmosphere and proximity to family-oriented dining options further contribute to its appeal as a family destination.
In summary, Hotel Plaza Las Matas offers a comfortable and convenient stay characterized by its excellent location, spacious and clean rooms and friendly staff. Despite some areas for improvement, such as breakfast variety and WiFi consistency, the hotel's overall value for money makes it a favored choice for travelers exploring Madrid and its surroundings.
Family Friendly Hotel
Hotel with Parking
4-Star Hotel
Guest Reviews
Hotel Plaza Las Matas is situated in a prime location for travelers seeking easy access to Madrid without the hustle and bustle of the city center. Nestled in a tranquil neighborhood, the hotel is adjacent to the Las Matas train station, providing a convenient 30-minute commute to Madrid's heart. This makes it ideal for daily commutes or sightseeing trips to the capital.
The location is praised for its accessibility, being right next to the A-6 highway, offering excellent connectivity for those traveling north or south through Spain. The surrounding area is quiet and safe, perfect for a restful night's sleep. Guests appreciate the proximity to local amenities like a Carrefour supermarket, pharmacies, cafes and various dining options, all within walking distance.
For those planning to visit nearby attractions such as Las Rozas Village and Heron City, the hotel is ideally located. Free parking and easy access to public transportation further add to the convenience, allowing for stress-free travel without needing a car.
Overall, Hotel Plaza Las Matas offers an excellent balance of convenience, tranquility and value for money, making it a favored choice for travelers looking to explore Madrid and its surrounding areas without staying in the bustling city center. The spacious and clean rooms, combined with quality services and attentive staff, make it a highly recommended option for both business and leisure travelers.
The breakfast experience at Hotel Plaza Las Matas presents a mixture of opinions among guests, reflecting a range of satisfaction levels. While several guests praised the breakfast as very good, delicious and complete, others found it to be lacking in variety and quality. Some guests appreciated the convenience of having breakfast delivered to their room, especially during COVID-19 restrictions, even describing it as punctual and well-executed. However, this sentiment was not universally held; some felt that the boxed breakfast didn't match the standard of a full buffet and aspects like artificial-tasting juices and limited options were disappointing.
The breakfast buffet received positive remarks for its good quality items, including deli meats, fruits and pastries. Despite this, there were consistent concerns about the buffet not being replenished promptly and the variety being insufficient for the price charged. The Nespresso coffee, however, was a highlight for many guests. A few found the pricing for breakfast somewhat steep compared to alternative options available nearby.
On the downside, some guests found the breakfast weak or frankly disappointing with reports of poor-quality items such as undercooked croissants and tasteless cheeses. The service occasionally failed to meet expectations with delays in replenishing items and early closing times reducing the availability of food. Overall, the breakfast at Hotel Plaza Las Matas offers potential but could benefit from greater variety and improved quality to meet broader guest expectations.
Hotel Plaza Las Matas offers a unique lodging experience but lacks an on-site restaurant or dinner service. Guests have highlighted the convenience of nearby dining options, including several restaurants, cafes and bars that are easily accessible on foot. Notably, the restaurant Van Gogh, located just a few meters away, has received positive mentions for its quality.
Although the hotel does not provide dinner, there are ample alternatives in the vicinity, allowing guests to enjoy a variety of meals. Supermarkets like Carrefour Express are also close by for those who prefer a quick snack or essential groceries. While the absence of a dinner service and a kitchen may be less convenient for some, it is balanced by the availability of good dining establishments within walking distance, offering a practical solution for evening meals.
However, a few drawbacks include the presence of a nearby nightclub, which has affected the quality of sleep for some guests. Despite this, the hotel's location offers enough culinary options to ensure that guests can enjoy their meals outside the hotel premises satisfactorily.
Hotel Plaza Las Matas boasts rooms that are frequently praised for their generous size and modern amenities. Guests appreciate the spaciousness, noting that the rooms offer ample storage and large beds, making them ideal for families or long stays. Cleanliness is consistently highlighted with many reviews mentioning the well-maintained and spotless conditions of both rooms and bathrooms. The modern design, including sizeable bathrooms and contemporary furnishings, adds to the comfort and appeal.
The comfort level is enhanced by features such as blackout curtains, double glazing for soundproofing and comfortable beds. Rooms often come equipped with practical amenities like refrigerators and plenty of power outlets. Despite a few remarks about occasional unwanted odors or minor maintenance issues, the overall sentiment is positive with guests finding the rooms tranquil and conducive to a good night's rest.
Many reviews emphasize the perfect balance of function and comfort, making it an ideal choice for both short and extended stays. The quiet environment, despite the hotel’s proximity to transport hubs, adds to the appeal for those seeking a restful retreat. In summary, Hotel Plaza Las Matas provides spacious, clean and contemporary accommodations that meet high standards of comfort and practicality.
Guests at Hotel Plaza Las Matas generally found the beds to be a highlight of their stay. Most reviews praise the beds for their high level of comfort, spaciousness and support. Many visitors described the beds as very comfortable, emphasizing adjectives like super comfortable, comfy and memory foam mattress. King-size and large beds were specifically noted, adding to the luxurious feel.
Cleanliness also stood out with multiple mentions of the beds being clean and well-maintained. The facility offers large and spacious mattresses, which appeal to guests looking for a restful night. Despite the overwhelming positive feedback, a few guests mentioned that the pillows and duvets could use some improvement with some finding the pillows too soft or lumpy.
There were isolated reports of the beds being too small or uncomfortable for some and an extra bed in the suite received unfavorable comments. However, these did not overshadow the overwhelming sentiment: the comfort and size of the beds at Hotel Plaza Las Matas significantly contribute to a pleasant stay.
Hotel Plaza Las Matas consistently impresses with its exceptional cleanliness, earning high marks from guests for its immaculate rooms and facilities. Visitors frequently describe the rooms as spotless, super clean and very comfortable, noting the cleanliness of the beds and bathrooms. The hotel's cleaning staff is repeatedly praised for their amazing job in maintaining the hotel's high standards.
Guests also appreciate the hotel's overall cleanliness, which extends beyond the individual rooms to the common areas and facilities. Many reviews highlight the excellent cleanliness, describing the hotel as well-maintained and tidy. The service is noted as excellent with friendly and attentive staff contributing to a pleasant stay.
Despite overwhelmingly positive reviews, a few guests mentioned areas for improvement, such as occasional issues with the bathroom cleaning and some maintenance hiccups. However, these instances appear to be exceptions rather than the rule, as the majority of guests find the cleanliness to be of a high standard.
Overall, Hotel Plaza Las Matas offers a very clean and comfortable stay, underscored by diligent cleaning practices and friendly service, making it a reliable choice for travelers prioritizing cleanliness and comfort.
The reviews for Hotel Plaza Las Matas are overwhelmingly positive, especially when it comes to the hotel’s staff. Guests consistently describe the staff as friendly, attentive, supportive, kind and helpful. Specifically, the receptionists and cleaning staff receive exceptional praise for their professionalism and effort to assist guests, often going above and beyond to ensure a comfortable stay. Reviewers highlight the efficient reception service and commend the staff for their welcoming attitude, politeness and readiness to resolve issues.
The staff's genuine care and the excellent customer service contribute to a high level of guest satisfaction, making many consider this hotel for future stays. There are isolated mentions of less positive experiences, such as a few indifferent staff in the dining area and occasional rudeness at reception, but these are rare exceptions in an otherwise glowing set of reviews.
Overall, the Hotel Plaza Las Matas boasts a team of staff whose friendliness, professionalism and attentiveness leave a lasting impression on guests, making it a highly recommended choice for travelers seeking excellent service and a welcoming environment.
The WiFi at Hotel Plaza Las Matas offers a mixed experience. On the positive side, many guests found it to be very convenient with a fast and reliable connection that was ideal for both work and streaming movies. Some appreciated the strong and good WiFi available, considering it one of the highlights of their stay.
However, other reviews paint a less favorable picture. Several guests experienced intermittent and weak WiFi signals, especially in the rooms, while finding it more reliable in the reception area. There were mentions of the internet connection being troublesome with limitations on the number of devices that could be connected at once. For some, the WiFi speed was slow and frequent interruptions made it almost unusable.
Overall, while there are commendable aspects of the hotel's WiFi service, consistency seems to be an issue, leading to a varied experience for different guests.
Hotel Plaza Las Matas offers a convenient and affordable parking experience, which has received positive feedback from guests. There are multiple parking options available, including a spacious outdoor lot and a secure underground garage. Many guests appreciate the ample and well-maintained spaces, which can comfortably accommodate large vehicles such as vans.
The parking fees are reasonable, often cited as 5 euros per day and there's also free parking available nearby, a feature that appeals to budget-conscious travelers. Some reviews mention that parking used to be free but is now subject to a small charge, though it remains competitive and good value for money.
The private underground parking is particularly popular, praised for its ease of access, security and direct connection to the hotel. Some remarks highlight that the parking includes covered spaces, which add an extra layer of protection for vehicles. The spaciousness and comfort of the parking facilities are frequently celebrated with guests noting the convenience of parking their cars at the hotel itself.
For those arriving by train, the hotel's proximity to Las Matas train station is an added convenience. Overall, the parking situation at Hotel Plaza Las Matas significantly contributes to the positive experience of staying at the hotel, making it a favored choice for travelers who prioritize secure and affordable parking options.
Hotel Plaza Las Matas has garnered positive feedback for being a comfortable and family-friendly destination, ideal for those traveling with young children. The hotel is praised for its baby crib service, making it convenient for families with infants and toddlers. Guests frequently mention the overall welcoming and familial atmosphere provided by the staff, contributing to a pleasant stay for families.
The hotel's rooms are described as spacious with good quality family-oriented amenities like large beds and well-equipped bathrooms. Despite a few instances where guests had issues with room arrangements, particularly concerning extra beds for children, the majority found the sleeping arrangements suitable. The availability of cribs and comfortable beds specifically for children were also appreciated.
The variety and quality of the breakfast buffet stood out, catering well to both adults and children, which added to the overall family-friendly experience. Additionally, the hotel's location near various family-friendly dining options further enhances its appeal.
Overall, Hotel Plaza Las Matas offers a clean and cozy environment with good value for money, making it a recommended choice for family vacations or weekends. The hotel’s efforts to accommodate children and the personalized service contribute significantly to its positive reviews.
Hotel Plaza Las Matas presents itself as a four-star hotel, but the reality falls short of the expectations associated with this rating. The facilities and services do not align with what one would expect from a four-star establishment with many guests noting that the quality feels closer to that of a two or three-star hotel.
Specifically, the breakfast buffet is often described as poor and not meeting the standard of a hotel in this category. Furthermore, several reviews highlight that the rooms lack the quality expected from a four-star rating, pointing out issues that would not typically be acceptable in higher-end hotels.
While it may not meet the four-star criteria, the hotel is noted as a decent stopover for short stays, particularly for those who are traveling with family or looking for a practical and budget-friendly option. Despite its shortcomings, some guests appreciate the quality-price ratio, considering it a good value for money for a night's rest.
In sum, Hotel Plaza Las Matas might be more accurately classified as a three-star hotel, offering basic accommodations that suffice for brief stays but lacking the polish and amenities associated with higher-rated establishments.
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Location
The location is praised for its accessibility, being right next to the A-6 highway, offering excellent connectivity for those traveling north or south through Spain. The surrounding area is quiet and safe, perfect for a restful night's sleep. Guests appreciate the proximity to local amenities like a Carrefour supermarket, pharmacies, cafes and various dining options, all within walking distance.
For those planning to visit nearby attractions such as Las Rozas Village and Heron City, the hotel is ideally located. Free parking and easy access to public transportation further add to the convenience, allowing for stress-free travel without needing a car.
Overall, Hotel Plaza Las Matas offers an excellent balance of convenience, tranquility and value for money, making it a favored choice for travelers looking to explore Madrid and its surrounding areas without staying in the bustling city center. The spacious and clean rooms, combined with quality services and attentive staff, make it a highly recommended option for both business and leisure travelers.
Breakfast
The breakfast buffet received positive remarks for its good quality items, including deli meats, fruits and pastries. Despite this, there were consistent concerns about the buffet not being replenished promptly and the variety being insufficient for the price charged. The Nespresso coffee, however, was a highlight for many guests. A few found the pricing for breakfast somewhat steep compared to alternative options available nearby.
On the downside, some guests found the breakfast weak or frankly disappointing with reports of poor-quality items such as undercooked croissants and tasteless cheeses. The service occasionally failed to meet expectations with delays in replenishing items and early closing times reducing the availability of food. Overall, the breakfast at Hotel Plaza Las Matas offers potential but could benefit from greater variety and improved quality to meet broader guest expectations.
Dinner
Although the hotel does not provide dinner, there are ample alternatives in the vicinity, allowing guests to enjoy a variety of meals. Supermarkets like Carrefour Express are also close by for those who prefer a quick snack or essential groceries. While the absence of a dinner service and a kitchen may be less convenient for some, it is balanced by the availability of good dining establishments within walking distance, offering a practical solution for evening meals.
However, a few drawbacks include the presence of a nearby nightclub, which has affected the quality of sleep for some guests. Despite this, the hotel's location offers enough culinary options to ensure that guests can enjoy their meals outside the hotel premises satisfactorily.
Rooms
The comfort level is enhanced by features such as blackout curtains, double glazing for soundproofing and comfortable beds. Rooms often come equipped with practical amenities like refrigerators and plenty of power outlets. Despite a few remarks about occasional unwanted odors or minor maintenance issues, the overall sentiment is positive with guests finding the rooms tranquil and conducive to a good night's rest.
Many reviews emphasize the perfect balance of function and comfort, making it an ideal choice for both short and extended stays. The quiet environment, despite the hotel’s proximity to transport hubs, adds to the appeal for those seeking a restful retreat. In summary, Hotel Plaza Las Matas provides spacious, clean and contemporary accommodations that meet high standards of comfort and practicality.
Beds
Cleanliness also stood out with multiple mentions of the beds being clean and well-maintained. The facility offers large and spacious mattresses, which appeal to guests looking for a restful night. Despite the overwhelming positive feedback, a few guests mentioned that the pillows and duvets could use some improvement with some finding the pillows too soft or lumpy.
There were isolated reports of the beds being too small or uncomfortable for some and an extra bed in the suite received unfavorable comments. However, these did not overshadow the overwhelming sentiment: the comfort and size of the beds at Hotel Plaza Las Matas significantly contribute to a pleasant stay.
Cleanliness
Guests also appreciate the hotel's overall cleanliness, which extends beyond the individual rooms to the common areas and facilities. Many reviews highlight the excellent cleanliness, describing the hotel as well-maintained and tidy. The service is noted as excellent with friendly and attentive staff contributing to a pleasant stay.
Despite overwhelmingly positive reviews, a few guests mentioned areas for improvement, such as occasional issues with the bathroom cleaning and some maintenance hiccups. However, these instances appear to be exceptions rather than the rule, as the majority of guests find the cleanliness to be of a high standard.
Overall, Hotel Plaza Las Matas offers a very clean and comfortable stay, underscored by diligent cleaning practices and friendly service, making it a reliable choice for travelers prioritizing cleanliness and comfort.
Staff
The staff's genuine care and the excellent customer service contribute to a high level of guest satisfaction, making many consider this hotel for future stays. There are isolated mentions of less positive experiences, such as a few indifferent staff in the dining area and occasional rudeness at reception, but these are rare exceptions in an otherwise glowing set of reviews.
Overall, the Hotel Plaza Las Matas boasts a team of staff whose friendliness, professionalism and attentiveness leave a lasting impression on guests, making it a highly recommended choice for travelers seeking excellent service and a welcoming environment.
Wi-Fi
However, other reviews paint a less favorable picture. Several guests experienced intermittent and weak WiFi signals, especially in the rooms, while finding it more reliable in the reception area. There were mentions of the internet connection being troublesome with limitations on the number of devices that could be connected at once. For some, the WiFi speed was slow and frequent interruptions made it almost unusable.
Overall, while there are commendable aspects of the hotel's WiFi service, consistency seems to be an issue, leading to a varied experience for different guests.
Parking
The parking fees are reasonable, often cited as 5 euros per day and there's also free parking available nearby, a feature that appeals to budget-conscious travelers. Some reviews mention that parking used to be free but is now subject to a small charge, though it remains competitive and good value for money.
The private underground parking is particularly popular, praised for its ease of access, security and direct connection to the hotel. Some remarks highlight that the parking includes covered spaces, which add an extra layer of protection for vehicles. The spaciousness and comfort of the parking facilities are frequently celebrated with guests noting the convenience of parking their cars at the hotel itself.
For those arriving by train, the hotel's proximity to Las Matas train station is an added convenience. Overall, the parking situation at Hotel Plaza Las Matas significantly contributes to the positive experience of staying at the hotel, making it a favored choice for travelers who prioritize secure and affordable parking options.
Family
The hotel's rooms are described as spacious with good quality family-oriented amenities like large beds and well-equipped bathrooms. Despite a few instances where guests had issues with room arrangements, particularly concerning extra beds for children, the majority found the sleeping arrangements suitable. The availability of cribs and comfortable beds specifically for children were also appreciated.
The variety and quality of the breakfast buffet stood out, catering well to both adults and children, which added to the overall family-friendly experience. Additionally, the hotel's location near various family-friendly dining options further enhances its appeal.
Overall, Hotel Plaza Las Matas offers a clean and cozy environment with good value for money, making it a recommended choice for family vacations or weekends. The hotel’s efforts to accommodate children and the personalized service contribute significantly to its positive reviews.
4 Star
Specifically, the breakfast buffet is often described as poor and not meeting the standard of a hotel in this category. Furthermore, several reviews highlight that the rooms lack the quality expected from a four-star rating, pointing out issues that would not typically be acceptable in higher-end hotels.
While it may not meet the four-star criteria, the hotel is noted as a decent stopover for short stays, particularly for those who are traveling with family or looking for a practical and budget-friendly option. Despite its shortcomings, some guests appreciate the quality-price ratio, considering it a good value for money for a night's rest.
In sum, Hotel Plaza Las Matas might be more accurately classified as a three-star hotel, offering basic accommodations that suffice for brief stays but lacking the polish and amenities associated with higher-rated establishments.
No, Hotel Plaza Las Matas doesn't have any pool.
No, a spa isn't available at Hotel Plaza Las Matas.
No, Hotel Plaza Las Matas doesn't allow dogs.
Yes, parking facilities are available at Hotel Plaza Las Matas.
No, Hotel Plaza Las Matas doesn't have a gym.
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