Carlton Lausanne Boutique Hôtel

Lausanne 46.51218800, 6.62767700 , 4 Avenue De Cour (Show on Map)
8.3
Very Good


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Summary of reviewsThe Carlton Lausanne Boutique Hôtel is widely praised for its exceptional location, conveniently situated next to the Délices metro station, which offers easy access to Lausanne's historic center and the serene shores of Lake Geneva. Guests value the quiet and central setting, making it ideal for both relaxation and sightseeing, with close proximity to public transport and the train station enhancing its appeal.

The breakfast receives positive remarks for its variety and quality, offered in a pleasant environment with attentive staff. However, its high cost may prompt guests to explore nearby cafes for better value. The dinner experience is generally favorable, despite mixed opinions on pricing, with the hotel's restaurant providing a convenient and high-quality dining option for business travelers.

The rooms exude elegant vintage charm, characterized by their cozy, comfortable, and clean interiors, often adorned with charming balconies. While some guests note the rooms can be small and slightly dated, the overall ambiance and excellent service from the friendly staff enrich the guest experience. The staff's professionalism is frequently highlighted, contributing significantly to the hotel's welcoming atmosphere.

Immaculate cleanliness is a strong point, ensuring a relaxing stay despite occasional mentions of dated decor. Although Wi-Fi connectivity presents challenges with setup complexities and limited free access, the connection is deemed fast once established. Parking facilities add convenience, featuring accessible and reasonably priced options despite occasional size limitations.

Families find the hotel accommodating, with suitable room configurations and a family-friendly atmosphere. The cozy beds are highlighted as particularly comfortable, enhancing the restful experience despite mixed reviews about the pillows.

While the hotel embodies the charm of a European boutique with its belle époque elegance, some aspects like room size and amenities may not fully meet four-star expectations. Nevertheless, its strategic location and attentive staff make it a preferred choice for both leisure and business travelers seeking comfort and convenience in Lausanne.
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Luxury Hotel
This boutique hotel in a renovated historic building offers elegantly decorated rooms with comfortable bedding, a restaurant, and a shaded terrace, located a short walk from Lake Geneva.

Historic Hotel
While more modern, this boutique hotel is located in a historic area of Lausanne. It offers a stylish and comfortable stay with easy access to the city's historical attractions.

Hotel for Honeymoon
Located in Lausanne, this boutique hotel offers stylish accommodations and personalized service. Its intimate setting and central location make it a great choice for a romantic stay.

Family Friendly Hotel
This hotel is popular with guests booking family hotels in Lausanne. It is a family-friendly hotel.

Romantic Hotel
This boutique hotel features a great location and stylish room decor. It provides a romantic and intimate atmosphere for a memorable stay.

Business Hotel
Carlton Lausanne Boutique Hôtel is suitable for small business meetings and events, with conference rooms available for up to 50 people. It offers elegant meeting rooms and personalized service.

Hotel with Parking
This hotel lists parking as one of its available facilities. Further specifics about the parking, such as whether it is on-site, covered, or incurs a fee, are not detailed.

Hotel with Gym
This boutique hotel is equipped with a gym facility.
It offers guests the opportunity to exercise during their stay.

4-Star Hotel
This boutique hotel offers stylish accommodations and personalized service. It is located near the Church of St. Francis and provides easy access to city attractions. The hotel features a bureau de change and a lift for guest convenience.

Boutique-style Hotel

Hotel Taking Steps Towards Sustainability

Room Types
Classic Double Room The double room features air conditioning and a minibar, as well as a private bathroom boasting a hairdryer. The double room provides a wardrobe, tumble dryer, a dressing room, a carpeted floor, as well as a TV. The unit has 1 bed.

Junior Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a hairdryer. The suite features carpeted floors, a seating area with a TV, a minibar, a wardrobe, as well as tumble dryer. The unit has 1 bed.

Executive Double or Twin Room The twin/double room offers air conditioning, a minibar, as well as a private bathroom boasting a hairdryer. The twin/double room features a wardrobe, tumble dryer, a dressing room, a carpeted floor and a TV.

Standard Double Room The double room offers air conditioning, a minibar, as well as a private bathroom boasting a hairdryer. The double room provides a wardrobe, tumble dryer, a dressing room, a carpeted floor, as well as a TV. The unit has 1 bed.

Double Room with Balcony The double room provides air conditioning, a minibar, as well as a private bathroom featuring a hairdryer. The double room offers a wardrobe, tumble dryer, a dressing room, a carpeted floor, as well as a TV. The unit offers 1 bed.

Double or Twin Room The twin/double room features air conditioning, a minibar, as well as a private bathroom boasting a hairdryer. The twin/double room offers a wardrobe, tumble dryer, a dressing room, a carpeted floor, as well as a TV.

Junior Suite with Balcony This air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer. The suite has carpeted floors, a seating area with a TV, a minibar, a wardrobe, as well as tumble dryer. The unit has 2 beds.

Guest Reviews
8.3
Very Good
Location
The Carlton Lausanne Boutique Hôtel is praised for its exceptional location, which is considered perfect by many guests. Situated right next to the Délices metro station, this centrally located hotel offers easy access to both Lausanne's historic center and the picturesque shores of Lake Geneva. Guests appreciate the convenient public transport connections, including bus and metro services, which make navigating the city hassle-free. The hotel's proximity to the train station is also noted as a plus, making travel within the region straightforward. The area is described as quiet yet central, offering the tranquility of a residential neighborhood while being within walking distance of the vibrant city center and the beautiful lakeside promenade. With a quiet ambiance and close access to numerous amenities, the hotel's location is praised as ideal for both sightseeing and relaxation.

Breakfast
The breakfast experience at the Carlton Lausanne Boutique Hôtel seems to evoke mixed reactions among guests. On the positive side, many guests appreciate the varied and complete breakfast offerings, praising the delicious food, plentiful choices, high-quality ingredients, and the pleasant environment where the meal is served. The breakfast is often described as excellent, with attentive staff ensuring a nice experience, which complements the hotel's central and convenient location.

However, there are notable criticisms regarding the price of breakfast, which many guests feel is too high for what is offered. Some mention that the selection, although good, could be expanded to provide more options, with certain items like eggs not always meeting expectations in terms of freshness or temperature. A few guests also expressed disappointment with both the quality and location of the breakfast room, which is situated in the basement.

Overall, while the breakfast at the hotel is deemed delicious by many, the cost-to-value ratio is debated, with a recommendation from some guests to explore nearby cafes for potentially better value.

Dinner
The dinner experience at Carlton Lausanne Boutique Hôtel offers a variety of impressions for its guests. While some visitors highlight the excellent and delicious meals provided by the hotel's restaurant, there are mixed opinions regarding its pricing, with some considering it expensive even by local standards. However, it's appreciated for its role in facilitating business travel, offering a convenient option for those seeking a nice dinner without venturing far. Despite limited vegetarian choices, the restaurant generally upholds commendable quality in its cuisine.

There are challenges noted by some guests, including the absence of on-site catering and room service options, and the restaurant's closure at certain times, such as on Sundays, which can be inconvenient. Additionally, there is mention of a dinner menu offered at 39 Swiss francs that some felt did not meet expectations. Overall, while the restaurant occasionally faces criticism, it remains a convenient dining option for many hotel patrons.

Rooms
The Carlton Lausanne Boutique Hôtel offers a taste of elegant charm and vintage style, with its classically themed rooms that are frequently described as cozy, comfortable, and clean. Many guests appreciate the beautifully decorated interiors, often enhanced by charming balconies offering views of lush greenery or cityscapes. This hotel combines traditional aesthetics with modern comfort, providing a quiet retreat that is conveniently located near the metro for easy exploration of Lausanne.

While the rooms are described as having a lot of character and charm, size and dated decor frequently come up as points of concern. Rooms are often noted as being small, with some guests mentioning that they felt cramped, especially when considering the price. Despite this, the hotel's interiors are clean and the bedding is generally comfortable, ensuring a good night's sleep.

The staff at the Carlton Lausanne Boutique Hôtel receive high praise for their friendliness and helpfulness, adding a personal touch to the overall experience. Although some aspects of the hotel might need refreshing, such as the dated decor or minor maintenance issues, the positive atmosphere and excellent location make it a pleasant choice for a short stay in the city.

Beds
Guests of the Carlton Lausanne Boutique Hôtel consistently remark on the comfort of the beds as a highlight of their stay. The hotel offers a range of bedding experiences, with the vast majority of guests finding the beds large, cozy, and conducive to a restful night's sleep. Praises often extend to the mattresses, which are described as good to excellent in quality. Many visitors also mention the comfort of the bedding itself, noting it as very comforting and even top-notch. There are some mixed reviews regarding pillows, with a few guests finding them too soft, while others appreciate their comfort.

While the overall consensus emphasizes the comfort and quality of the beds, a minority of guests note that a few beds were a bit hard or had slightly aged bedding; however, these are exceptions rather than the rule. The rooms themselves, often highlighted for their décor and cleanliness, complement the comfortable bedding experience, making the hotel a cozy retreat for travelers. Situated in a prime location near the lake with convenient access to transportation, the hotel not only offers comfort in its accommodations but also in its setting, ensuring a comfortable and enjoyable stay in Lausanne.

Cleanliness
The Carlton Lausanne Boutique Hôtel garners considerable praise for its immaculate cleanliness, with many guests highlighting spotlessly clean rooms and well-maintained public areas. The hotel's ambiance is often noted as quiet and comfortable, contributing to a relaxing stay. Guests frequently commend the tidy and cozy rooms, many of which boast pleasant balconies and charming decor. Despite occasional mentions of dated elements, such as carpets and decorative details, the overall cleanliness meets or exceeds expectations for most visitors, aligning with the hotel's four-star rating.

A minority of reviews suggest room for improvement, citing issues with dust, smoke odors, and isolated instances of overlooked cleaning tasks. However, these are exceptions in a largely positive narrative. The staff is frequently described as friendly and helpful, enhancing the overall experience with their professionalism. Conveniently located near a metro station, the hotel combines accessibility with a peaceful atmosphere, making it a recommended choice for travelers seeking a tidy and restful accommodation in Lausanne.

Staff
The reviews for Carlton Lausanne Boutique Hôtel highlight the impressively positive reception and hospitality offered by its staff. Consistent remarks emphasize the team's friendliness, attentiveness, and professionalism in facilitating a comfortable stay for guests. Their efficiency is evident through quick and responsive communication, smooth check-in and check-out processes, and the ability to solve problems effectively and kindly. Many guests appreciate the warm welcome and are struck by the cheerful demeanor and radiant service from the staff across all departments.

Several reviews note the availability and proactive assistance of the team members, with particular praise for their kindness and accommodating nature. Guests frequently highlight the outstanding service at the reception, with staff members like Sandrine being singled out for their exceptional professionalism and helpfulness. The hotel's staff is amiable and approachable, often going the extra mile to ensure guests experience memorable stays. Despite occasional issues, the staff consistently strives to meet customer needs, offering solutions and maintaining a welcoming atmosphere.

Overall, the staff’s hospitality greatly contributes to the hotel’s charm, making it a highly recommended destination for travelers seeking attentive service in a convenient and well-located setting.

Wi-Fi
The Carlton Lausanne Boutique Hôtel offers a mixed experience when it comes to Wi-Fi connectivity. Many guests found the Wi-Fi to be fast and of good quality, with some specifically praising it as great and comfortable. The hotel provides free Wi-Fi access, although it's limited to 30 minutes, leading some guests to express dissatisfaction with having to pay for extended access. A notable challenge encountered by several guests is the complexity of the Wi-Fi setup, which requires a phone number to receive a connection code—a hurdle for those without international roaming or a local phone. While the Wi-Fi setup was perceived as complicated, occasionally requiring a credit card registration despite being free, the overall performance of the internet, once connected, was often positively noted.

Parking
Carlton Lausanne Boutique Hôtel offers parking facilities that are generally considered convenient, as guests frequently mention the availability of spaces directly in front of the hotel. This proximity is valued highly, contributing to a seamless experience for visitors who appreciate the ease of parking at such a central location. Many find the parking fee reasonable, especially in comparison to other hotels in Lausanne, with costs typically around 15 to 25 CHF per day depending on the specifics. Even though the parking is paid, it is a significant advantage noted by guests, given the hotel's premium position near metro transport links. This combination of accessibility and urban connectivity makes the parking situation advantageous despite the charge. However, some guests remark on the small size of the parking spaces and the limited availability during certain high-traffic events, which might pose a challenge for larger vehicles. Despite these minor concerns, the overall sentiment towards the parking arrangement is positive, appreciating the convenience it adds to their stay.

Family
The Carlton Lausanne Boutique Hôtel is a commendable choice for families visiting Lausanne, offering various amenities tailored to enhance the family experience. It is praised for providing suitable accommodations that cater well to family needs, such as rooms with separate seating areas and small balconies. The accommodations include options like an executive suite with two separate rooms connected by a passage, making it perfect for families of four.

The hotel's location is conveniently situated next to the "Délices" metro station, ensuring easy access to the city's attractions with a transportation pass included, allowing seamless exploration of the surrounding areas and city landmarks. The hotel fosters a welcoming family atmosphere, praised by guests who enjoyed a very nice family weekend or short stays in the city.

While there are minor suggestions for improvement, such as flexibility with breakfast times, the overall feedback suggests it is an ideal base for a family vacation. The hotel's combination of location, family-friendly amenities, and suitable room options make it a recommended stop for families planning a few days in Lausanne.

4 Star
Nestled in the heart of Lausanne, the Carlton Lausanne Boutique Hôtel exudes a charming belle époque elegance, boasting well-maintained and impeccably clean facilities. Despite the allure of its traditional design, some guests have expressed disappointment with the experience relative to its four-star designation. Concerns predominantly revolve around the compact size of the rooms, with several guests noting that the space feels cramped even for solo travelers. Additionally, there are mentions of discomfort with the bedding quality and a lack of certain amenities, such as separate toiletries, which many guests expect in a four-star establishment.

The hotel's breakfast offerings and service have been described as areas in need of improvement, with some guests feeling that the breakfast was less elaborate than anticipated for this caliber of accommodation. Moreover, the value for money is questioned, considering various aspects like parking costs and overall service, which are perceived as not aligning well with the four-star promise.

While the Carlton Lausanne has all the hallmarks of a classic European boutique hotel, the juxtaposition of its historic allure against the expectations of modern luxury hospitality seems to leave some travelers yearning for improvements in service, room size, and amenities to fully embrace its prestigious rating.

Business
Located conveniently close to key event locations and with excellent access to public transport, Carlton Lausanne Boutique Hôtel offers an ideal setting for business travelers in Lausanne. The hotel is appreciated for its efficient and attentive staff who provide top-notch service, ensuring a welcoming and productive environment. Guests particularly note the hotel's beautiful design and commend its restaurant for serving delicious food. While some find the rooms on the smaller side, the overall experience is rated as great, providing excellent value for money with the added benefit of complimentary public transport tickets. Whether for business or personal travel, the hotel proves to be a highly recommended choice, facilitating an enjoyable stay for its guests.

Historic
Nestled in the heart of a historic city, the Carlton Lausanne Boutique Hôtel offers a charming glimpse into the past. The hotel's somewhat nostalgic atmosphere and stylish, vintage feel perfectly capture the essence of an earlier era. Dating back to the turn of the last century, it exudes elegance through its classical design. The hotel's well-preserved interiors, with cozy and antiqued decor, create an inviting ambiance that celebrates its rich heritage. Guests have noted the interesting style and old model charm, which make staying here a delightful journey through time. The photos adorning the walls add another layer of history, offering an enlightening experience and visual connection to the hotel's storied past.

Boutique-Style
Nestled in Lausanne, the Carlton Lausanne Boutique Hôtel offers a delightful experience that captures the essence of a boutique establishment. Guests consistently remark on its charming atmosphere and stylish décor, with a vintage touch adding to the hotel's overall appeal. The staff is noted for their welcoming and attentive nature, contributing to the hotel's pleasant and personally managed environment. Its prime location, easily accessible to the metro station, further enhances its desirability for travelers. Cozy rooms cater to comfort, and many guests highlight the boutique flair that permeates the hotel. While there are mixed feelings about the extent of its boutique identity, most visitors appreciate the charming and lovely ambiance, making it a favored choice for those seeking a boutique stay in Lausanne.

Luxury
Nestled in a fantastic location, the Carlton Lausanne Boutique Hôtel offers a quiet luxury that effortlessly combines classic elegance with modern comforts. This small, family-owned establishment exudes a high-class charm with its stylish and very nice decor, creating an atmosphere that is both pleasant and welcoming. The rooms, described as luxurious and comfortable, feature wonderful balconies and showers with real glass doors that exemplify the hotel's commitment to quality and comfort. The bedding, bathrooms, and cleanliness of the hotel are highlights, ensuring a restful and satisfying stay. Despite its luxurious appearance and ambiance, guests appreciate the good value for money, noting that the experience meets expectations entirely. The food is excellent, further enhancing the luxurious yet understated experience at this magnificent hotel.

Romantic
Carlton Lausanne Boutique Hôtel is an ideal choice for those seeking a romantic getaway. Its rooms are praised for their romantic decor and special charm, providing a cozy atmosphere that sets the mood for an intimate stay. The classic design of the hotel, combined with its rich history, adds to its allure, making it perfect for occasions like honeymoons and anniversaries. Guests appreciate the quiet environment and the small terrace, an inviting spot for enjoying an aperitif with a loved one. The friendly and cheerful staff further enhances the stay, and room upgrades for special occasions are an added delight. Overall, the hotel's ambiance and personal touches make it a perfect retreat for a romantic weekend for two.


No, Carlton Lausanne Boutique Hôtel doesn't have any pool.

No, a spa isn't available at Carlton Lausanne Boutique Hôtel.

No, Carlton Lausanne Boutique Hôtel doesn't allow dogs.

Yes, parking facilities are available at Carlton Lausanne Boutique Hôtel.

Yes, Carlton Lausanne Boutique Hôtel has a gym.

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