Hôtel Crystal
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Summary of reviewsHôtel Crystal, centrally located in the heart of Lausanne, offers a convenient and strategic spot for both business and leisure travelers. The proximity to the metro, bus stations and train station allows easy access to various city attractions, including shops, restaurants and historic sites like Flon and Old Town. Despite its central position, the hotel maintains a tranquil ambiance and provides stunning city and mountain views from its terrace.
Guests laud the hearty and varied breakfast served on the rooftop terrace, which includes a satisfying array of options like fresh juice, quality bread and an opportunity to prepare fresh orange juice. The pleasant rooftop setting enhances the breakfast experience, making for a positive start to the day.
Rooms are clean, tidy and comfortable, equipped with essential amenities, although some furnishings might appear outdated. The hotel is noted for its consistent cleanliness and well-maintained accommodations. While room sizes are manageable, some guests find them small, particularly for family stays. Certain rooms, especially those with terraces, offer beautiful views of the Cathedral and city rooftops, although noise from the street and adjacent rooms can be a concern.
The exemplary service provided by Hôtel Crystal's staff stands out in reviews with mentions of their friendliness, helpfulness and professionalism. Individual staff members, like Mr. Vito, are often singled out for making guests' stays memorable. The hotel enhances its appeal with practical conveniences, including a free public transport pass, contributing to a welcoming atmosphere.
While the Wi-Fi service is generally reliable, some guests face connectivity issues, particularly in certain areas of the hotel. Parking is accessible through nearby public and private garages, which offer discounted rates, though it requires a short walk from the hotel.
Hôtel Crystal is also appreciated for being family-friendly, providing a suitable environment for travelers with children. The hotel accommodates pets, including larger dogs and offers valuable advice on walking and dining options in the city, making it a welcoming choice for pet owners.
Despite minor drawbacks such as some noise from nightlife and neighborhoods and the absence of air conditioning, Hôtel Crystal's central location, cleanliness, excellent service and beautiful views make it an excellent choice for visitors wishing to explore Lausanne. Business travelers will find it practical due to its amenities and prime location. The hotel is overall a modest yet charming destination that provides good value for its three-star rating.
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Guests laud the hearty and varied breakfast served on the rooftop terrace, which includes a satisfying array of options like fresh juice, quality bread and an opportunity to prepare fresh orange juice. The pleasant rooftop setting enhances the breakfast experience, making for a positive start to the day.
Rooms are clean, tidy and comfortable, equipped with essential amenities, although some furnishings might appear outdated. The hotel is noted for its consistent cleanliness and well-maintained accommodations. While room sizes are manageable, some guests find them small, particularly for family stays. Certain rooms, especially those with terraces, offer beautiful views of the Cathedral and city rooftops, although noise from the street and adjacent rooms can be a concern.
The exemplary service provided by Hôtel Crystal's staff stands out in reviews with mentions of their friendliness, helpfulness and professionalism. Individual staff members, like Mr. Vito, are often singled out for making guests' stays memorable. The hotel enhances its appeal with practical conveniences, including a free public transport pass, contributing to a welcoming atmosphere.
While the Wi-Fi service is generally reliable, some guests face connectivity issues, particularly in certain areas of the hotel. Parking is accessible through nearby public and private garages, which offer discounted rates, though it requires a short walk from the hotel.
Hôtel Crystal is also appreciated for being family-friendly, providing a suitable environment for travelers with children. The hotel accommodates pets, including larger dogs and offers valuable advice on walking and dining options in the city, making it a welcoming choice for pet owners.
Despite minor drawbacks such as some noise from nightlife and neighborhoods and the absence of air conditioning, Hôtel Crystal's central location, cleanliness, excellent service and beautiful views make it an excellent choice for visitors wishing to explore Lausanne. Business travelers will find it practical due to its amenities and prime location. The hotel is overall a modest yet charming destination that provides good value for its three-star rating.
Hotel near Nightlife Spots
Located on Chaucrau, Hôtel Crystal is positioned near bars. Its location provides access to Lausanne's nightlife.
Business Hotel
Hôtel Crystal is a practical choice for business travelers, offering essential services and a prime location. It is one of the top business hotels in Lausanne.
Hotel with Parking
Hôtel Crystal provides private parking available directly at the hotel, accessible 24 hours. Although reservation is wished due to limited spaces, on-site parking offers direct convenience.
3-Star Hotel
This hotel is located in Lausanne and provides comfortable accommodation and easy access to the city's attractions. It is ideal for travelers seeking a distinctive experience in the city center.
Family Friendly Hotel
Dog Friendly Hotel
Guest Reviews
Nestled in the heart of Lausanne, Hôtel Crystal boasts a central and convenient location that consistently impresses its guests. The hotel is situated in the city center, offering easy access to shops, restaurants and major tourist attractions. Its proximity to the metro, bus stations and the train station makes it an excellent choice for both business and leisure travelers.
The strategic positioning allows visitors to explore the historic parts of the city on foot with the renowned Flon and Old Town areas being just a short walk away. Guests appreciate the quiet ambiance despite the hotel's central location, providing a serene stay amidst a bustling cityscape. Additionally, the hotel's placement within the same building as CoopCity mall and its nearness to public transportation options contribute to its appeal.
The hotel is also favored for its beautiful views, especially from the terrace, offering picturesque vistas of Lausanne's rooftops and the surrounding mountains. With a blend of modern infrastructure and charming city vibes, Hôtel Crystal is a superb choice for those wishing to immerse themselves in the essence of Lausanne.
Hôtel Crystal's breakfast offerings have received generally favorable reviews from guests, who especially praise the location's rooftop terrace providing an incredible view over Lausanne and the surrounding mountains. The breakfast is described as varied, hearty and complete, offering a good selection of items such as salami, cheeses, omelets, ham, quality bread, fresh juice and coffee. Guests appreciate the opportunity to prepare their own fresh orange juice and the availability of a coffee and tea machine. Many find the experience enhanced by the ability to enjoy their meal on the terrace with its magnificent view.
Some reviews suggest that while the breakfast is good, it could benefit from a greater diversity of savory products. The quality of some items, such as the sausage and croissants, has been noted as average or subpar in a few instances. The breakfast is competitively priced at 15 CHF, but some guests feel that the options provided do not entirely justify the cost.
Overall, the combination of a pleasant rooftop setting and a satisfying array of breakfast items makes for a positive start to the day at Hôtel Crystal.
Hôtel Crystal offers a blend of cozy charm and practical convenience, making it a suitable choice for travelers seeking a central location in Lausanne. Rooms are generally clean, tidy and simple with an emphasis on basic amenities. Guests appreciate the comfortable bedding and find certain rooms, especially those on the 5th floor, exceptionally quiet with superb terraces providing stunning views of the Cathedral and city rooftops. Balconies are also a highlight, offering picturesque cityscapes.
However, the overall room size tends to be small and many guests note that the decor and furnishings are outdated, often not matching the promotional photos. Soundproofing appears to be a common issue with noise from the street and adjacent rooms disrupting the tranquility. The bathrooms, while clean, are often described as needing renovation and modern fixtures. There is a notable absence of air conditioning, which can be a disadvantage during warmer months.
Despite these drawbacks, guests value the cleanliness, the strategic location of the hotel and the available amenities such as a functional fridge and tea/coffee throughout the day. The spaciousness of some rooms and the comfort provided by modern updates where available seem to enhance the overall experience. The combination of central convenience, cleanliness and charming views from select rooms makes Hôtel Crystal a practical yet modest choice for travelers exploring Lausanne.
Hôtel Crystal has garnered significant praise for its beds and bedding, as highlighted in numerous guest reviews. The consensus indicates that the beds are overwhelmingly comfortable with many guests emphasizing the high comfort level. The bedding also receives commendations, often described as good quality and great. A few reviewers specifically mentioned hypoallergenic bedding, adding to the positive remarks on cleanliness and suitability for those with allergies.
The majority of visitors found the mattresses to be firm yet comfortable, contributing to an overall restful sleep experience. Large beds and soft bedding further enhanced the comfort for many guests. Some reviews noted that the beds had been recently replaced, indicating the hotel's commitment to maintaining quality.
However, there were occasional concerns about the cushions, which some found too big and the pillows excessively hard. A minority of guests mentioned finding the beds uncomfortable early in the morning or that the bedding was a bit too soft for their preference. Despite these minor drawbacks, the positive feedback on the comfort of the beds at Hôtel Crystal is predominantly strong, making it a notable feature of the guest experience.
Hôtel Crystal consistently receives praise for its exceptional cleanliness with guests frequently highlighting the spotless condition of the rooms and bathrooms. Many reviews commend the hotel for its tidy and well-maintained accommodations, noting that even the common areas are kept in pristine condition. The simplicity and comfortable atmosphere of the clean rooms, coupled with their functionality, appear to provide guests with a pleasant stay. Despite some mentioning that the rooms are a bit small or not particularly modern, the overall consensus points to a high standard of cleanliness. Additionally, the friendly and attentive cleaning staff contribute positively to the guests' experiences. The hotel's strategic location near the city center also enhances its overall appeal. Overall, Hôtel Crystal is recognized for its cleanliness and the comfort it provides to its guests.
Guests of Hôtel Crystal consistently highlight the exceptional quality of the staff's service. Descriptions commonly emphasize the staff's friendliness, kindness and helpfulness. These commendations extend to all members of the team, from the welcoming reception to the accommodating front desk. Guests appreciate the swift and attentive responses to their needs and the knowledgeable recommendations provided during their stay.
Frequent remarks underscore the professionalism and courteous nature of the staff, particularly noting specific individuals, such as Mr. Vito, for making their experience memorable. The atmosphere at the hotel is described as warm and inviting with the staff creating a pleasant and homely environment. The provision of practical conveniences, like the free public transport pass, further enhances the value of staying at Hôtel Crystal.
With a central location and a team that goes above and beyond to ensure a comfortable and enjoyable visit, Hôtel Crystal stands out for its superb service and welcoming ambiance.
Hôtel Crystal has received mixed reviews regarding its Wi-Fi service. Guests have noted that the network speed is generally good and many found the Wi-Fi to be dependable and of good quality. Several guests appreciated that the Wi-Fi service worked well. However, there were also mentions of difficulties in connecting to the network with some describing the Wi-Fi as very weak or poor. It's been highlighted that the Wi-Fi signal can be almost nonexistent in certain areas and tends to perform better near the entrance. Despite a few issues with connectivity, the overall experience for many guests with the Wi-Fi at Hôtel Crystal has been positive.
Parking at Hôtel Crystal offers a mix of convenience and minor challenges. While the hotel itself does not house a parking facility, several nearby options cater to guests' needs. There are public and private parking garages within a 5-minute walk, often at favorable or discounted rates, including a special agreement with a nearby parking lot, making it a more economical choice. Some reviews mention a 200 to 300-meter distance to parking, requiring guests to carry luggage over this stretch. Despite this, the arrangement with nearby garages and the accessibility of public transport within 100 meters, such as the metro and bus, provide plenty of options. Though a paid service and sometimes requiring reservations, the convenient proximity of these parking facilities contributes to an overall pleasant experience, even if occasionally the parking area is full or requires an additional fee.
Hôtel Crystal receives praise for being a family-friendly destination, ideal for those traveling with children. Reviewers highlight it as a very good option for family stays and recommend it for families, often mentioning that the hotel is perfect for such trips. The hotel provides amenities and assistance suitable for families, such as offering new towels when a child fell ill.
However, the size of the rooms appears to be a point of contention; while some guests describe the family rooms as sufficient for four or five people, others felt the room was too small for a family of three. Despite room size concerns, the hotel remains a popular choice for family city trips with a convenient setup catering to families.
Hôtel Crystal is favorably located for those who enjoy immersive nightlife experiences. The area boasts a vibrant nightlife district with a variety of restaurants and bars catering to nightlife-loving individuals. Guests commend the excellent location, comfortable bedding and the presence of friendly, helpful staff. However, it's important to note the neighborhood can get quite noisy at night with young people partying and shouting, leading to disturbances that might make it difficult to sleep. Some reviews also mention feeling uncomfortable due to the presence of addicts and illegals in the vicinity. Overall, while the location offers an exciting atmosphere for night owls, it may not be ideal for those seeking a quiet and restful evening.
Hôtel Crystal enjoys a central location that is well appreciated by guests, making it convenient for exploring the vicinity. Many visitors commend the clean rooms and friendly staff, highlighting a welcoming atmosphere. The self-service breakfast is seen as a nice feature, enhancing the overall experience. The hotel is often described as providing good value for money, particularly given its location and the amenities provided.
Guest expectations align well with its three-star rating, acknowledging that while it meets standards for this classification, it may not exceed them. Some reviews stress that the hotel is a small and affordable option, which fits the bill for a budget-conscious traveler.
However, there are mixed sentiments about its classification as a three-star hotel with a few finding it expensive for the quality offered. Some guests note that the check-in process could be clearer for late arrivals and mention that the reception opening hours at 10 am is unconventional for a hotel of this level. Despite a few administrative quirks, the overall impression remains that Hôtel Crystal offers a solid stay for its price point and star rating.
Hôtel Crystal's facilities and services cater well to business travelers. Its location is particularly praised, making it convenient for business matters and trips. The hotel is recognized as a business hotel, providing suitable amenities for guests on business. Guests appreciate the efficient check-in process and the provision of a digital ticket for public transport, easing mobility around the city.
While the decor might be somewhat worn, the firm mattresses ensure a good night's rest, crucial for a busy schedule. Additionally, business travelers can enjoy the complimentary coffee and tea available on the 5th floor, adding a touch of convenience for those early mornings or late-night work sessions.
Overall, Hôtel Crystal proves to be a practical choice for business travelers, offering essential services and a prime location to meet their needs.
Hôtel Crystal offers a welcoming environment for guests traveling with dogs, allowing pets and extending a friendly reception to both humans and their canine companions. The hotel staff provides a warm greeting regardless of who is at the reception and guests have praised the quality of the welcome received, including the acceptance of larger dogs. The hotel also provides good advice on walking and dining options in the city, enhancing the overall stay experience for pet owners. Despite mixed comments about room size, the hotel compensates with an excellent breakfast, ensuring a pleasant stay for all guests.
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Location
The strategic positioning allows visitors to explore the historic parts of the city on foot with the renowned Flon and Old Town areas being just a short walk away. Guests appreciate the quiet ambiance despite the hotel's central location, providing a serene stay amidst a bustling cityscape. Additionally, the hotel's placement within the same building as CoopCity mall and its nearness to public transportation options contribute to its appeal.
The hotel is also favored for its beautiful views, especially from the terrace, offering picturesque vistas of Lausanne's rooftops and the surrounding mountains. With a blend of modern infrastructure and charming city vibes, Hôtel Crystal is a superb choice for those wishing to immerse themselves in the essence of Lausanne.
Breakfast
Some reviews suggest that while the breakfast is good, it could benefit from a greater diversity of savory products. The quality of some items, such as the sausage and croissants, has been noted as average or subpar in a few instances. The breakfast is competitively priced at 15 CHF, but some guests feel that the options provided do not entirely justify the cost.
Overall, the combination of a pleasant rooftop setting and a satisfying array of breakfast items makes for a positive start to the day at Hôtel Crystal.
Rooms
However, the overall room size tends to be small and many guests note that the decor and furnishings are outdated, often not matching the promotional photos. Soundproofing appears to be a common issue with noise from the street and adjacent rooms disrupting the tranquility. The bathrooms, while clean, are often described as needing renovation and modern fixtures. There is a notable absence of air conditioning, which can be a disadvantage during warmer months.
Despite these drawbacks, guests value the cleanliness, the strategic location of the hotel and the available amenities such as a functional fridge and tea/coffee throughout the day. The spaciousness of some rooms and the comfort provided by modern updates where available seem to enhance the overall experience. The combination of central convenience, cleanliness and charming views from select rooms makes Hôtel Crystal a practical yet modest choice for travelers exploring Lausanne.
Beds
The majority of visitors found the mattresses to be firm yet comfortable, contributing to an overall restful sleep experience. Large beds and soft bedding further enhanced the comfort for many guests. Some reviews noted that the beds had been recently replaced, indicating the hotel's commitment to maintaining quality.
However, there were occasional concerns about the cushions, which some found too big and the pillows excessively hard. A minority of guests mentioned finding the beds uncomfortable early in the morning or that the bedding was a bit too soft for their preference. Despite these minor drawbacks, the positive feedback on the comfort of the beds at Hôtel Crystal is predominantly strong, making it a notable feature of the guest experience.
Cleanliness
Staff
Frequent remarks underscore the professionalism and courteous nature of the staff, particularly noting specific individuals, such as Mr. Vito, for making their experience memorable. The atmosphere at the hotel is described as warm and inviting with the staff creating a pleasant and homely environment. The provision of practical conveniences, like the free public transport pass, further enhances the value of staying at Hôtel Crystal.
With a central location and a team that goes above and beyond to ensure a comfortable and enjoyable visit, Hôtel Crystal stands out for its superb service and welcoming ambiance.
Wi-Fi
Parking
Family
However, the size of the rooms appears to be a point of contention; while some guests describe the family rooms as sufficient for four or five people, others felt the room was too small for a family of three. Despite room size concerns, the hotel remains a popular choice for family city trips with a convenient setup catering to families.
Nightlife
3 Star
Guest expectations align well with its three-star rating, acknowledging that while it meets standards for this classification, it may not exceed them. Some reviews stress that the hotel is a small and affordable option, which fits the bill for a budget-conscious traveler.
However, there are mixed sentiments about its classification as a three-star hotel with a few finding it expensive for the quality offered. Some guests note that the check-in process could be clearer for late arrivals and mention that the reception opening hours at 10 am is unconventional for a hotel of this level. Despite a few administrative quirks, the overall impression remains that Hôtel Crystal offers a solid stay for its price point and star rating.
Business
While the decor might be somewhat worn, the firm mattresses ensure a good night's rest, crucial for a busy schedule. Additionally, business travelers can enjoy the complimentary coffee and tea available on the 5th floor, adding a touch of convenience for those early mornings or late-night work sessions.
Overall, Hôtel Crystal proves to be a practical choice for business travelers, offering essential services and a prime location to meet their needs.
Dog Friendly
No, Hôtel Crystal doesn't have any pool.
No, a spa isn't available at Hôtel Crystal.
Yes, Hôtel Crystal welcomes dogs.
Yes, parking facilities are available at Hôtel Crystal.
No, Hôtel Crystal doesn't have a gym.
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