Lausanne, Place Palud 1946.522018,6.633002(Show on Map)
7.3
Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hôtel du Raisin, situated in the heart of Lausanne's historic old town, impresses visitors with its exceptional location. It provides convenient access to key attractions, shops and restaurants, while maintaining a surprisingly quiet atmosphere. Guests particularly appreciate the blend of modern comfort and historic charm, noting the cleanliness, spaciousness and tasteful decor of the rooms. The beds are widely regarded as very comfortable, ensuring a restful sleep.
The hotel's restaurant garners high praise for its quality cuisine and friendly ambience, offering traditional Lausanne dishes and a range of delicious meals. Although breakfast receives mixed reviews, it is reasonably priced and can be enjoyed outdoors in a lively setting. The main drawback is the late start time, which may inconvenience early risers or business travelers.
The rooms offer cozy and comfortable accommodations with many highlighting large, bright spaces equipped with useful kitchenettes. Attic suites are noted for their unique charm and privacy. Despite minor maintenance issues and occasional lack of air conditioning, the high standard of cleanliness and the striking views contribute positively to the guest experience.
The staff at Hôtel du Raisin are generally described as friendly and helpful, enhancing the overall charm of the hotel despite occasional delays due to their dual roles in the hotel and restaurant.
While the WiFi service poses challenges, often being unreliable and weak, the hotel's central location, comfortable amenities and outstanding dining options make it a solid choice for travelers seeking to immerse themselves in the vibrant life of Lausanne. Overall, the Hôtel du Raisin provides great value for money, offering a welcoming and enjoyable stay in a prime location.
Categories
Free Wi-Fi
Family
Nightlife
Small
Room Types
Single RoomRoom featuring a bathroom and a TV with cable channels.
Twin RoomRoom featuring a bathroom and a TV with cable channels.
StudioStudio featuring a bathroom, a fully equipped kitchenette and a TV with cable channels.
Large StudioSpacious studio featuring a bathroom, a fully equipped kitchenette and a TV with cable channels.
Large Twin RoomFeaturing bathrobes, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as city views. The unit has 2 beds.
Quadruple RoomProviding bathrobes, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a dining area, a wardrobe as well as city views. The unit offers 3 beds.
Twin RoomProviding bathrobes, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit offers 2 beds.
Guest Reviews
7.3
Good
Review Summaries
Location
Hôtel du Raisin boasts an exceptional location in the heart of Lausanne with guests repeatedly highlighting its central position. Nestled in the historic old town, the hotel offers easy access to key attractions, shops and restaurants, often mentioned as just steps away from the metro station. Despite its bustling surroundings, guests report a surprisingly quiet atmosphere, whether rooms face the charming Town Hall square or Lausanne's quaint rooftops.
Accommodation here combines modern comfort with historic charm. Many reviews point out the cleanliness, comfortable beds and new bathrooms. Guests also appreciate the spaciousness and decor of the rooms, often highlighting large, well-decorated spaces with beautiful views.
Overall, this hotel represents great value for money, delivering an ideal base for sightseeing or a business stay in Lausanne. The super central location, friendly staff and comfortable amenities make it a go-to choice for travelers looking to immerse themselves in the vibrant life of the city.
Breakfast
Hôtel du Raisin offers a breakfast experience that has received mixed reviews from guests. A key highlight is the option to enjoy breakfast outdoors in the square, where simple yet satisfying dishes can be savored amidst a lively street atmosphere. The breakfast, priced modestly at 11 francs, has been described as decent by some, although others found it lacking in taste and variety.
A consistent point of concern is the late start time for breakfast service, typically beginning at 8:30 or 9:00 am, which is inconvenient for business travelers or early risers. Additionally, breakfast is not available on Sundays, a detail often overlooked by guests prior to booking. Some guests were disappointed by the necessity to pay extra and seek breakfast at nearby locations due to the restricted service hours at the hotel.
Despite these drawbacks, the hotel's restaurant and bar offer delicious food options, signaling that while breakfast may pose limitations, other meals could be worthwhile. Overall, while Hôtel du Raisin provides a pleasant ambiance for a leisurely breakfast, its timing and availability could be improved to better accommodate all guests.
Dinner
Hôtel du Raisin offers a delightful dining experience, attributed to its on-site restaurant which garners high praise from diners. Guests repeatedly highlight the quality of the cuisine, describing the food as delicious and well-prepared. Traditional Lausanne dishes featured on the menu are particularly appreciated, adding a local and authentic touch to the meals.
Dining at the restaurant is noted for its friendly atmosphere with waiting staff who are generally regarded as amicable and accommodating. Despite some variability in service, those who had lunch and dinner there remarked on the consistently high standard of the food.
Additionally, the convenience of having an attached restaurant allows guests to enjoy meals without needing to venture far, further enhancing the overall stay at the hôtel. However, it is worth noting that the facility above the bustling restaurant can be noisy late into the night, which may affect the experience for some visitors. Nonetheless, the gastronomic offerings of Hôtel du Raisin's restaurant remain a standout aspect for many travelers.
Rooms
'Hôtel du Raisin' boasts a prime location in the heart of Lausanne's old town, offering guests charming views of the town hall, rooftops and cathedral. The hotel's rooms are praised for their old-fashioned yet stylish decor, providing a cozy and comfortable atmosphere. Guests frequently mention the spaciousness of the accommodation with many rooms being described as large, bright and well-furnished. The comfortable beds and well-equipped kitchenettes add to the convenience, making the rooms suitable for extended stays or self-catering.
Attic suites and studios, in particular, receive positive feedback for their unique charm and privacy, despite occasional issues with limited headroom or low beams. The attic rooms are often highlighted for their cozy ambiance and beautiful design, including features like skylights and old beams which contribute to a warm and distinctive setting.
Rooms are generally noted to be clean and well-maintained with daily cleaning services ensuring fresh linens and towels. Some reviews mention minor inconveniences such as small duvets, occasional lack of towels or maintenance issues like stuck windows or broken wardrobe doors. Despite these minor setbacks, the overall experience is enhanced by features like modern bathrooms, useful kitchenette facilities and lovely views.
Certain rooms, particularly those without air conditioning, can get warm during the summer. However, the central location of the hotel is a significant advantage, allowing easy access to local attractions and dining options. Overall, Hôtel du Raisin offers a blend of spacious, well-decorated rooms with a quaint charm that reflects the historic allure of Lausanne.
Beds
At Hôtel du Raisin, most guests highlight the exceptional comfort of the beds, often describing them as very comfortable with soft mattresses and bedding. Many appreciate the quality of the cotton sheets and the well-soundproofed windows that contribute to a restful sleep. The soft bedding is frequently noted, along with some guests pointing out the views onto the town hall. Occasionally, there are mentions of the beds being too soft or hard and a few reviews noted uncomfortable experiences. Despite this, the overall impression is that the hotel provides a cozy and comfortable lodging experience, particularly in regards to bed comfort.
Cleanliness
Hôtel du Raisin maintains a reputation for cleanliness with multiple guests highlighting both the rooms and apartments as particularly clean and well-maintained. Many reviews praise the clean and comfortable rooms with words like "spotlessly clean," "very clean," and "clean and cozy." The hotel's dedication to daily cleaning is also noted with guests appreciating rooms that are cleaned every day and towels that are regularly changed.
While general cleanliness is frequently mentioned positively, there are occasional remarks of areas needing improvement, such as dusty spots or instances where specific items like carpets or bathroom trash cans were not adequately attended to. Despite these inconsistencies, the overall sentiment indicates that the hotel offers good value for money, providing well-furnished, spacious and aesthetically pleasing rooms that contribute positively to the guest experience. The décor and new furnishings of renovated rooms also receive commendations, adding to the appeal of the accommodations.
However, a few areas like low ceilings, occasional smells in hallways and specific instances of overlooked cleaning details are areas noted for potential improvement. Yet, the overall impression from guest experiences at Hôtel du Raisin remains largely favorable when it comes to cleanliness and maintenance.
Staff
The staff at Hôtel du Raisin has drawn generally positive reviews for their friendliness and helpfulness, consistently described as welcoming and courteous. Guests appreciated the warm reception, the quality of the welcome and the fact that staff members went out of their way to assist with tasks like managing luggage and accommodating early check-ins based on work schedules.
The hotel's personnel appear to be predominantly engaged with the bar-restaurant, which can occasionally lead to minor delays and communication issues, particularly during check-ins and check-outs. The reception, often managed by restaurant staff, has earned praise for being friendly yet noted for being busier in the afternoons.
While most of the feedback highlights the staff as a significant positive aspect of the stay, some guests did encounter challenges. Specifically, there were mentions of the reception being closed on Sundays, a lack of luggage storage and accessibility issues due to steep and narrow stairs. Additionally, a few guests reported isolated incidents of staff being unreachable or displaying less accommodating behavior.
Overall, Hôtel du Raisin's staff is largely considered friendly, helpful and a crucial element of the hotel's charm, despite occasional hiccups reflective of their dual roles in both the hotel and restaurant operations.
Wi-Fi
Hôtel du Raisin presents challenges with its WiFi service, as indicated in multiple reviews from guests. The main concern is the unreliable and poor quality of the WiFi, particularly in the rooms. Guests have reported that the WiFi often doesn't work at all or offers a weak signal that makes it practically unusable. The service seems to be more accessible on the second floor, but this is not guaranteed.
Additionally, there appears to be confusion about which WiFi network is available for guest use and which passwords are required. Some guests felt there was insufficient information provided about the WiFi and staff were sometimes unclear on which network guests should connect to. So, if staying connected is a priority, it might be worth verifying the hotel's WiFi status directly before booking.
FAQ
No, Hôtel du Raisin doesn't have any pool.
No, a spa isn't available at Hôtel du Raisin.
No, Hôtel du Raisin doesn't allow dogs.
No, parking facilities aren't available at Hôtel du Raisin.
