Tropical Palace Hotel
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Summary of reviewsTropical Palace Hotel garners considerable praise for its prime city center location, which provides exceptional convenience for exploring the area. The hotel's vicinity to numerous restaurants, bars, the University of Lavras and its proximity to the beach significantly enhance its appeal. Guests often describe the hotel as well-organized, clean and offering good value for money with high marks for amenities such as strong and hot showers and a varied, well-regarded breakfast. The staff receive frequent commendation for their friendliness and helpfulness, enhancing the hotel’s reputation further.
The breakfast at Tropical Palace Hotel stands out as a beloved feature among guests. They frequently praise its excellent quality and wide variety. The early serving time is particularly appreciated by early risers. The breakfast environment is described as clean, spacious and well-ventilated with several guests specifically mentioning the delicious coffee. While a few guests noted that some options could be fresher, the overall sentiment about the breakfast remains highly positive.
When it comes to rooms, guests experience mixed reviews. Many appreciate the spaciousness, clean environments, comfortable beds and pleasant showers. However, some found the rooms cramped with inadequate air conditioning and noise issues. Despite these occasional drawbacks, the hotel's kind and cordial staff often leave a favorable impression.
Cleanliness also receives mixed feedback. Many guests note clean, comfortable rooms with good-quality bedding and towels. However, some guests pointed out specific cleanliness issues, such as plastic residues in showers and stains on the floor. This indicates room for improvement to meet all guests' expectations consistently.
The staff at Tropical Palace Hotel receive broad praise for their friendliness, politeness and helpfulness, enhancing the overall guest experience. Specific staff members like Natalia and Bruna are mentioned positively and guests often appreciate the kind reception from the doormen and the efficiency of the service. Nevertheless, some guests reported negative experiences with the cleaning staff and occasional rudeness from the reception and restaurant staff.
Regarding beds, many guests appreciate the comfort and spaciousness provided, though there are mentions of discomfort such as noisy beds, mattress dividers and inconsistent quality. Despite these issues, the general sentiment towards bed comfort leans positively.
In summary, Tropical Palace Hotel is highly valued for its excellent location, quality breakfast and friendly staff, making it a favored choice for many travelers. While there are areas for improvement, such as room condition and cleanliness consistency, the overall experience remains positive for most guests.
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The breakfast at Tropical Palace Hotel stands out as a beloved feature among guests. They frequently praise its excellent quality and wide variety. The early serving time is particularly appreciated by early risers. The breakfast environment is described as clean, spacious and well-ventilated with several guests specifically mentioning the delicious coffee. While a few guests noted that some options could be fresher, the overall sentiment about the breakfast remains highly positive.
When it comes to rooms, guests experience mixed reviews. Many appreciate the spaciousness, clean environments, comfortable beds and pleasant showers. However, some found the rooms cramped with inadequate air conditioning and noise issues. Despite these occasional drawbacks, the hotel's kind and cordial staff often leave a favorable impression.
Cleanliness also receives mixed feedback. Many guests note clean, comfortable rooms with good-quality bedding and towels. However, some guests pointed out specific cleanliness issues, such as plastic residues in showers and stains on the floor. This indicates room for improvement to meet all guests' expectations consistently.
The staff at Tropical Palace Hotel receive broad praise for their friendliness, politeness and helpfulness, enhancing the overall guest experience. Specific staff members like Natalia and Bruna are mentioned positively and guests often appreciate the kind reception from the doormen and the efficiency of the service. Nevertheless, some guests reported negative experiences with the cleaning staff and occasional rudeness from the reception and restaurant staff.
Regarding beds, many guests appreciate the comfort and spaciousness provided, though there are mentions of discomfort such as noisy beds, mattress dividers and inconsistent quality. Despite these issues, the general sentiment towards bed comfort leans positively.
In summary, Tropical Palace Hotel is highly valued for its excellent location, quality breakfast and friendly staff, making it a favored choice for many travelers. While there are areas for improvement, such as room condition and cleanliness consistency, the overall experience remains positive for most guests.
Dog Friendly Hotel
Tropical Palace Hotel is pet friendly, allowing dogs of any size for no additional fee; cats may also be allowed by request. The hotel also has suites with whirlpool tubs.
Family Friendly Hotel
Business Hotel
Guest Reviews
Tropical Palace Hotel boasts a prime location that consistently garners praise from its guests. Nestled right in the city center, the hotel offers unparalleled convenience for exploring the vicinity. It is close to a multitude of restaurants, bars and the University of Lavras (UFLA) with many guests appreciating the ease of getting around the city on foot. Additionally, being just a block away from the beach enhances its appeal. The hotel is described as well-organized, clean and offering good value for money. The exemplary location is complemented by excellent amenities such as a strong and hot shower and a varied breakfast, which collectively contribute to an overall positive experience. The friendly and helpful staff also receive commendation, further enhancing the hotel's reputation as a favored choice for travelers.
At Tropical Palace Hotel, guests frequently highlight the breakfast as a standout feature of their stay. The breakfast is consistently described as good with many praising its excellent quality and wide variety. Reviewers appreciate the early serving time of 6:00 am on weekdays, making it convenient for early risers. The breakfast environment is noted to be well-ventilated, clean and spacious, enhancing the overall dining experience. Several guests find the coffee particularly delicious.
Feedback about the breakfast is predominantly positive with terms such as great, tasty and very good being used repeatedly. A few guests felt that breakfast could be better or that some options were not fresh, but these remarks are in the minority. Overall, the breakfast at Tropical Palace Hotel is well-regarded, providing guests with a satisfying start to their day.
Tropical Palace Hotel offers a mix of experiences when it comes to room accommodations. Many guests have noted that the rooms can be very spacious and comfortably equipped with air conditioning and a balcony that provides a street view. Cleanliness is generally well-maintained and room organization is commendable. The presence of pleasant showers and comfortable beds also contribute to a positive stay.
However, there are several drawbacks to consider. Some rooms are reportedly cramped and lack adequate air conditioning, which seems to be a recurring issue, particularly in the annex rooms. Noise from the street and the brightness in the morning can be bothersome for light sleepers. Another point of concern is the inconsistent quality of breakfast with some guests appreciating the variety while others pointed out that it includes products from the previous day.
Despite these inconsistencies, the hotel staff's kindness and cordiality have been appreciated by the guests, enhancing their overall experience. While room quality varies, those seeking a spacious and clean stay might find Tropical Palace Hotel to be satisfactory, provided they secure one of the better-maintained rooms.
Tropical Palace Hotel offers a range of bed experiences with many guests highlighting the comfort of their mattresses and the spaciousness of big beds. While several reviewers appreciated the comfortable beds, others noted issues such as a noisy bed, a double bed with a mattress divider and a bed with a hole in the middle. Some also reported uncomfortable beds and an awful mattress. Despite these concerns, the overall sentiment leans towards a generally good bed experience.
Tropical Palace Hotel receives mixed reviews regarding its cleanliness. Many guests appreciate the overall cleanliness, noting the clean and comfortable rooms, clean bedding and very good shower and cleaning. Packaged and super clean towels are also a positive highlight. The hotel's staff is often described as polite and helpful, contributing to a courteous and pleasant atmosphere.
However, some guests have pointed out areas that need improvement. Issues such as plastic residues in showers, stains on the floor and rooms not being completely clean have been mentioned. The cleaning is sometimes described as reasonable or even bad by a few guests. Overall, while there are positive remarks about the cleanliness, there is room for improvement to meet all guests' expectations consistently.
Tropical Palace Hotel boasts a commendable team with numerous guests praising its staff for their friendliness, politeness and helpfulness. Many reviews highlighted the exceptional service provided by courteous and attentive employees, including specific mentions of Natalia and Bruna. Guests frequently appreciated the warm reception and kindness of the doormen, as well as the very helpful and fast service from the staff in general.
However, not all feedback was positive. Some reviewers mentioned issues with the cleaning staff, including loud conversations and smoking in the elevator. Additionally, there were mixed experiences with reception with several reviews noting careless behavior upon arrival. The restaurant staff also received criticism for being rude on occasion.
Despite these concerns, the overall sentiment leaned towards a positive experience with many guests finding the service to be great and the staff very nice. The dedication and kindness of much of the team left a positive impression on many visitors.
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Location
Breakfast
Feedback about the breakfast is predominantly positive with terms such as great, tasty and very good being used repeatedly. A few guests felt that breakfast could be better or that some options were not fresh, but these remarks are in the minority. Overall, the breakfast at Tropical Palace Hotel is well-regarded, providing guests with a satisfying start to their day.
Rooms
However, there are several drawbacks to consider. Some rooms are reportedly cramped and lack adequate air conditioning, which seems to be a recurring issue, particularly in the annex rooms. Noise from the street and the brightness in the morning can be bothersome for light sleepers. Another point of concern is the inconsistent quality of breakfast with some guests appreciating the variety while others pointed out that it includes products from the previous day.
Despite these inconsistencies, the hotel staff's kindness and cordiality have been appreciated by the guests, enhancing their overall experience. While room quality varies, those seeking a spacious and clean stay might find Tropical Palace Hotel to be satisfactory, provided they secure one of the better-maintained rooms.
Beds
Cleanliness
However, some guests have pointed out areas that need improvement. Issues such as plastic residues in showers, stains on the floor and rooms not being completely clean have been mentioned. The cleaning is sometimes described as reasonable or even bad by a few guests. Overall, while there are positive remarks about the cleanliness, there is room for improvement to meet all guests' expectations consistently.
Staff
However, not all feedback was positive. Some reviewers mentioned issues with the cleaning staff, including loud conversations and smoking in the elevator. Additionally, there were mixed experiences with reception with several reviews noting careless behavior upon arrival. The restaurant staff also received criticism for being rude on occasion.
Despite these concerns, the overall sentiment leaned towards a positive experience with many guests finding the service to be great and the staff very nice. The dedication and kindness of much of the team left a positive impression on many visitors.
No, Tropical Palace Hotel doesn't have any pool.
No, a spa isn't available at Tropical Palace Hotel.
Yes, Tropical Palace Hotel welcomes dogs.
No, parking facilities aren't available at Tropical Palace Hotel.
No, Tropical Palace Hotel doesn't have a gym.
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