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Summary of reviewsZenitude Hôtel Résidences Le Salako enjoys a prime beachfront location in Le Gosier, offering guests breathtaking sea views and convenient access to nearby attractions, restaurants, shops and the airport. The well-maintained grounds and gardens provide a serene backdrop, adding to the appeal of the spacious, comfortable rooms and the practical layout of the hotel. The proximity to a local seaport makes it an ideal spot for those seeking both relaxation and adventure.
The breakfast service is generally well-received, praised for its variety, quality and the beautiful beachfront setting, further enhanced by friendly and professional staff. However, consistency in replenishment and the overall value for money were noted areas for improvement. Dinner experiences also received mixed feedback with guests appreciating the taste of the food but pointing out the high prices and limited variety in the buffet.
The rooms are spacious, modern and offer stunning sea and garden views. While many guests praised the cleanliness and comfort, inconsistencies were noted, particularly in older, unrenovated rooms that suffered from maintenance issues. Despite occasional cleanliness concerns, the hotel's public and pool areas are well-kept, supported by an attentive housekeeping team.
The staff at Zenitude Hôtel Résidences Le Salako are frequently commended for their friendliness and professionalism, creating a welcoming atmosphere. However, a few reviews indicated variability in service quality, highlighting occasional indifferent attitudes.
WiFi service presents a challenge with strong connectivity in common areas but unreliable access in individual rooms. The pool area is a popular feature, appreciated for its cleanliness and family-friendly environment, although it can become crowded at times.
The hotel's beachfront is a standout feature, offering a clean and easily accessible private beach with comfortable sunbeds and picturesque views. Despite minor cleanliness issues, the beach continues to be a highlight for guests.
Parking facilities are secure and ample, adding to guests' convenience despite occasional access issues. The hotel's family-friendly amenities and safe, quiet environment make it an ideal choice for families. The beds are generally comfortable, though some guests found them too hard or the pillows insufficient.
Overall, Zenitude Hôtel Résidences Le Salako provides a delightful stay with its beautiful location, friendly staff and pleasant facilities, though improvements in certain areas could enhance the guest experience. Show more
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Categories
Beachfront Hotel
Offers a beachfront location with comfortable residences, providing easy access to the beach and nearby attractions. It combines the convenience of a hotel with the flexibility of apartment-style living.
Hotel near The Beach
Located on Pointe de la Verdure, this hotel residence features a little private beach. The quiet and pretty beach offers a serene experience. The combination of hotel and residence makes it suitable for extended stays near the beach.
Family Friendly Hotel
This hotel is regarded as an ideal destination for families. Reviews highlight the hotel's family-friendly amenities, such as child-friendly pools, playgrounds and beach rides, making it a great place for children and parents alike.
Hotel with Swimming Pool
This hotel in Le Gosier features a pool. The hotel is close to the beach, providing an ideal setting for guests to enjoy both pool and seaside relaxation.
Outdoor Pool
Business Hotel
This hotel provides essential business amenities, including wireless internet access. It is also near the Memorial ACTe, which could be relevant for business travelers interested in local culture. The hotel offers a combination of hotel services and apartment-style living, suitable for extended business trips.
Hotel with Parking
The hotel provides parking facilities. It features both hotel rooms and residences, making it suitable for various types of stays and is recognized for offering parking to guests.
Accessible Hotel
This hotel provides accessibility features including an elevator, accessible parking, and is wheelchair accessible. It also has toilets with grab rails, higher level toilets, and lower bathroom sinks. Upper floors are reachable by elevator.
3-Star Hotel
Located on the beachfront, this hotel is 7 km from Point-a-Pitre. It features a sun terrace, swimming pool, extensive garden, and free Wi-Fi. The location is excellent, with clean, modern facilities and appliances.
Hotel with Outdoor Pool
This residence offers an outdoor pool, allowing guests to enjoy leisure time by the water.
Hotel with Tennis Courts
Room Types
Superior Triple Room SalakoThis air-conditioned room offers safety box, TV, fridge and a balcony with garden views. The bathroom is private and comes with bath or shower and hairdryer.
Superior Triple Room Salako with Sea ViewThe colonial-style room is air-conditioned and comes equipped with a safety-deposit box, a fridge and a cable TV. There is also free Wi-Fi and a balcony overlooking the Caribbean Sea.
Standard Double Room ClipperThis room offers contemporary décor, air conditioning, satellite TV, fridge and a balcony with garden views. The bathrooms is private and comes with shower and hairdryer.
Standard Double Room Clipper with Sea ViewThis room features a private balcony with excellent views of the sea. It is air-conditioned and comes with a safe, fridge, telephone and cable TV.
One-Bedroom ApartmentWith a private terrace, this air-conditioned apartment features a fully equipped kitchen and a seating area with a sofa bed. Guests will also find a dining table, a cable TV and free WiFi. Each of the 2 private bathrooms has a shower and a hairdryer. Please note that some apartments offer access for disabled guests.
Superior Double SalakoThis air-conditioned twin/double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views.
Superior Double Room Salako with Sea ViewThis air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views.
Guest Reviews
7.0
Good
Location
Zenitude Hôtel Résidences Le Salako is nestled in a prime beachfront location, offering guests magnificent sea views and the soothing proximity of the water. Situated in Le Gosier, the hotel is surrounded by a plethora of restaurants, shops and other amenities within easy walking distance, making it an ideal spot for both dining and shopping. Its geographical placement is not only convenient for exploring nearby attractions such as Pointe-à-Pitre but also perfect for those looking to visit the northern parts of Guadeloupe.
The hotel's well-maintained grounds and gardens enhance the pleasant setting, providing a serene backdrop for guests to relax. The property's direct access to the beach adds a layer of convenience and appeal, especially for travelers with children or those seeking a tranquil seaside retreat. Visitors have praised the hotel's practical layout, spacious and comfortable rooms and the overall good value for money.
Additionally, the location boasts great accessibility, being a short drive from the airport and close to a local seaport. This centrality ensures that guests can easily engage in various activities and excursions, such as trips to Ilet du Gosier. The friendly staff and the pleasant, professional reception add to the positive experience, making Zenitude Hôtel Résidences Le Salako a delightful place to stay for anyone looking to enjoy the beautiful beachfront and vibrant local atmosphere of Guadeloupe.
Breakfast
Zenitude Hôtel Résidences Le Salako seems to receive mixed yet predominantly positive feedback regarding its breakfast offerings. Many guests praised the breakfast for being very good, varied and generous. The breakfast buffet was often described as excellent with a wide selection of dishes, including both hot and cold options and elements like homemade products and fresh juice contributing to its appeal. Some appreciated the hearty meals available and the beautiful setting by the beach, which enhanced the overall experience. The friendly and professional staff were also frequently mentioned as a highlight, adding to the pleasant dining atmosphere.
However, not all feedback was positive. Some guests pointed out that while there was a comprehensive variety, the quality of the food was sometimes average and the breakfast could be monotonous over time. There were also occasional issues with replenishment, leading to a lack of certain items like bread or eggs later in the morning. A few reviews noted that the breakfast was somewhat expensive, considering the quality and options available.
In summary, while the hotel's breakfast service generally receives high marks for its variety, setting and staff, there are some areas for improvement, particularly in consistent quality and value for money.
Dinner
The dinner experiences at Zenitude Hôtel Résidences Le Salako received mixed feedback from guests. On the positive side, many guests appreciated the quality and taste of the food, describing it as delicious and highlighting the good setting for dining. The buffet style was particularly noted for breakfast and dinner and some guests enjoyed the créole dishes and bar food.
However, the dinner buffet faced criticism for being expensive and lacking variety. Some guests found the menu options limited and repetitive, which impacted the overall dining experience. The outside dining options posed challenges such as exposure to bird droppings and weather conditions. In terms of value for money, several guests felt that the prices were high compared to the quality of food and service provided, indicating a need for improved value and menu diversity.
Despite these concerns, certain events like the Christmas meal received praise for their excellence and some guests found the food at the bar reasonably priced and tasty. Nevertheless, there is a general consensus that while the dinner offerings at Zenitude Hôtel Résidences Le Salako have potential, there is room for improvement, particularly in pricing and menu variation.
Rooms
Zenitude Hôtel Résidences Le Salako offers a mix of experiences when it comes to its rooms. On the positive side, many guests appreciated the spaciousness and cleanliness of the rooms with some highlighting the beautiful sea and garden views, large balconies and peaceful surroundings often accompanied by pleasant bird chirping. The modern and well-equipped rooms in the Prao building received particular praise for their contemporary renovations. Air conditioning, large and comfortable beds and the presence of practical amenities such as ironing boards and safes added to the comfort for several visitors.
However, the reviews also indicate that the hotel is somewhat inconsistent across its accommodations. Numerous guests noted that many rooms are dated and in need of refurbishment with issues like rusty lamp shades, worn-out furniture, peeling paint and bathrooms that require better upkeep. There were specific complaints about certain rooms having defective or outdated facilities, such as non-functional terrace lights, poor water pressure and insufficiently cold mini-fridges. Additionally, cleanliness was a concern for some visitors, who reported sandy floors, strange smells and even occasional cockroaches. Comfort varied as well with some finding the bedding uncomfortable or expressing dissatisfaction with the state of the room upon arrival.
Overall, while the hotel offers rooms with potential for a pleasant stay, especially those that have been recently updated or renovated, attention to maintenance and cleanliness appears necessary to ensure a consistently comfortable experience for all guests.
Beds
At Zenitude Hôtel Résidences Le Salako, guest experiences regarding the beds reveal a mix of praise and room for improvement. Many reviewers appreciated the very comfortable mattresses and the spaciousness and cleanliness of the rooms. The cozy beds received numerous compliments for their comfort and the large and firm beds were highlighted as positives.
However, not all feedback was glowing. Some guests found the beds too hard or uncomfortable with several pointing out the lack of extra pillows and the small size of the provided ones. There were also mentions of thin sheets that would have benefited from the addition of a duvet. A few reviews noted the inconsistent quality of the twin beds compared to larger ones and mentioned that the third beds in rooms were too small for adults. Despite these criticisms, the general consensus is that the bedding quality is good with the caveat that comfort may vary depending on individual preferences.
Cleanliness
Zenitude Hôtel Résidences Le Salako has mixed reviews when it comes to cleanliness, but many guests found positive aspects worthy of mention. The beach and pool areas receive high praise for their immaculate condition, providing a pleasant and inviting environment. Common areas and some rooms are frequently noted as clean and well-maintained, which many guests appreciated along with the friendly cleaning staff.
However, several reviews highlight issues with thoroughness in room cleaning, mentioning sticky floors, neglected corners and occasional cockroach sightings. Some rooms were described as dated but clean, while others were criticized for being messy, rusting and in need of urgent renovation. The cleanliness of the toilets and other facilities also came under scrutiny with specific feedback on dirty showers and a lingering impression of dirtiness in some areas.
Overall, while the exterior and shared spaces of the hotel maintain a good standard of cleanliness, inconsistencies in room upkeep and general maintenance have been noted, indicating a need for more rigorous and consistent housekeeping standards.
Staff
Zenitude Hôtel Résidences Le Salako has garnered a mixed but generally positive perception regarding its staff. Guests frequently highlight the friendliness and professionalism of the hotel employees. The reception staff, in particular, is often commended for their welcoming demeanor and attentiveness. Many guests appreciate the warm and smiling approach they experienced, especially at check-in and the thorough care provided by the room service team.
Several reviewers mention specific staff members, notably manager Delphine, for their extraordinary service and attentiveness, which positively impacted their stays. The staff's kindness, both in reception and in the restaurant, repeatedly stands out, creating a family-friendly atmosphere that many guests enjoyed.
However, some reviews indicate a disparity in the quality of service. A portion of guests found the staff to be unpleasant and indifferent, particularly towards locals. There were also mentions of unprofessional and inflexible behavior from certain staff members with instances of rude responses and inadequate assistance.
Despite these occasional negative experiences, the overall impression is that of a welcoming and professional team, dedicated to ensuring a pleasant stay for their guests. The balance between positive and less favorable feedback suggests that while the hotel's staff generally excels in hospitality, there is room for consistency in their customer service approach.
Wi-Fi
At Zenitude Hôtel Résidences Le Salako, guests have shared mixed experiences regarding the WiFi service. While the hotel provides good WiFi throughout most of its common areas, many visitors expressed frustration with the absence or unreliability of WiFi in their rooms. Despite several requests, numerous guests found themselves without internet access in their rooms for the duration of their stay. Some noted that the WiFi was weak or unusable, pointing out that the connection was unstable or offered inadequate speed.
Overall, while the communal areas of Zenitude Hôtel Résidences Le Salako seem to offer satisfactory internet speeds, the individual room connections need significant improvement to meet the expectations of tech-savvy travelers.
Pool
Zenitude Hôtel Résidences Le Salako boasts a pleasant pool area that has garnered positive feedback from guests, particularly for being clean and well-maintained. The pool seems to cater well to both adults and children, making it a good spot for families. Additionally, guests have appreciated the comfort of the sun loungers and the overall relaxing atmosphere around the pool.
However, the reviews note a few areas for improvement. The pool is often described as small and it seems to get crowded at times. There have also been suggestions for better lighting and repairs to pool connectors. While there are ample lounge chairs, some guests felt that there weren't quite enough to meet demand.
Despite these minor issues, the pool remains a popular feature, contributing to a relaxing and enjoyable stay at the hotel.
Beach
Zenitude Hôtel Résidences Le Salako boasts an enviable location with direct access to a beautiful and well-maintained private beach. The clean lagoon, soft fine sand and clear sea make it a pleasant and convenient choice for beach-loving travelers. The proximity to the beach is highly appreciated with many noting the ease of reaching the beach and the benefit of being just steps away from their rooms. Comfortable sunbeds are provided, enhancing the overall relaxation experience.
Guests have enjoyed the serene beach setting, complemented by the availability of a beach restaurant and bar, making it an ideal spot for unwinding under the sun. The unobstructed view of the sea from the hotel adds to the charm, offering picturesque scenery right from the beachfront rooms. This beachfront location combined with a secure, large residence makes it a great place for a beach holiday.
Despite some minor issues with cleanliness in certain areas and occasional inconvenience caused by the presence of Sargassum, the beach remains one of the standout features of the hotel. Overall, the beach at Zenitude Hôtel Résidences Le Salako is consistently praised for its beauty and accessibility, making it a highlight of the guest experience.
Parking
Zenitude Hôtel Résidences Le Salako offers spacious and ample parking that is both free and convenient for guests. The hotel boasts a large secured parking lot, ensuring that vehicles are safely stored. Access to parking is straightforward, making it easy for guests to park their cars. Despite these positives, there are occasional access issues, such as parking challenges when vehicles are parked in the wrong spots or changing arrival experiences due to access problems. Overall, the parking experience is enhanced by the large, secure and easily accessible parking area.
Family
Zenitude Hôtel Résidences Le Salako is regarded as an ideal destination for families. Reviews highlight the hotel's family-friendly amenities, such as child-friendly pools, playgrounds and beach rides, making it a great place for children and parents alike. The hotel is in a quiet and safe area, ensuring a comfortable stay for all family members, including those who require wheelchair access. The premises are shared by many local families who also enjoy the pool and beach facilities. With several features catering specifically to families and good value for money, the hotel provides a pleasant environment for a weekend or extended stay with loved ones.
3 Star
Zenitude Hôtel Résidences Le Salako has received mixed reviews regarding its three-star rating, facilities and services. On a positive note, some guests highlighted that the hotel is a nice place and offers great value for its price and quality. They also appreciated that the hotel's signage and cleanliness were in line with three-star rated practices.
However, there were several comments suggesting that the hotel could benefit from a bit of renovation and refreshment to meet the expectations of a three-star establishment. Some guests remarked that the hotel's quality and overall experience were more akin to a two-star rating with the quality/price ratio not entirely meeting their expectations. While some found the pricing fair, there was a sentiment that the hotel's category did not consistently reflect a three-star standard.
In summary, while Zenitude Hôtel Résidences Le Salako has its strengths in terms of price and certain quality aspects, potential guests should be aware of the mixed feedback regarding its adherence to three-star standards.
Business
Zenitude Hôtel Résidences Le Salako offers a mixed experience for business travelers. While reviewers appreciated the central location, allowing for a smooth transition between professional duties and leisure activities, the hotel has key shortcomings. Guests highlighted inadequate in-room work facilities, such as the absence of suitable chairs and tables and unreliable Wi-Fi, making it difficult to work. Additionally, the meeting capacity was found wanting. On a positive note, the personnel displayed professionalism catering to business needs and the overall environment was well-suited for training sessions spanning a few days. However, the establishment seems more recommended for leisure rather than business-centric stays.
Accessible
Zenitude Hôtel Résidences Le Salako generally offers a pleasant experience for guests with easy access to key amenities such as the pool, restaurant, bar and beach. The establishment is designed to allow guests to move around with ease and there are specific accommodations to assist vision-impaired visitors. Despite lacking an elevator, the hotel doesn't present major hindrances for those with special needs. However, there might be some challenges in navigation that could lead to guests getting lost. Despite these minor issues, the hotel is noted for its calm and accessible environment, especially with its close proximity and direct access to the beach.
Outdoor Pool
Zenitude Hôtel Résidences Le Salako features a comfortable and well-maintained outdoor pool that receives high praise from guests. The pool is described as nice, clean and suitable for both adults and children, making it ideal for families. The combination of the swimming pool and the nearby beach is frequently highlighted as a great aspect of the hotel. Despite one mention of the pool being outdated, the overall sentiment emphasizes its cleanliness and the peaceful environment it offers for a relaxing stay.
Beachfront
Zenitude Hôtel Résidences Le Salako offers a beachfront location that guests frequently praise for its mesmerizing sea views and relaxing beach vibes. The hotel is ideally situated, providing direct access to a calm, magnificent beach. Guests appreciate the easy transition between the hotel's pool and the beach. Many highlight the pleasure of enjoying breakfast with a stunning ocean backdrop. Overall, the hotel's placement by the sea and rooms with beach views enhance the tranquil and enjoyable stay, making it a prime choice for a seaside retreat.
Yes, Zenitude Hôtel Résidences Le Salako has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Zenitude Hôtel Résidences Le Salako.
No, Zenitude Hôtel Résidences Le Salako doesn't allow dogs.
Yes, parking facilities are available at Zenitude Hôtel Résidences Le Salako.
No, Zenitude Hôtel Résidences Le Salako doesn't have a gym.