Les Terrasses Poulard
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsLes Terrasses Poulard, situated ideally at the entrance of Mont Saint-Michel, offers an outstanding location for guests wishing to explore this historic site. Its central placement provides an unparalleled opportunity to experience the charm of Mont Saint-Michel, especially when the day tourists have left, making evening strolls particularly enchanting. The views from the rooms, encompassing sweeping vistas of the town, bay and sea tides, add to the magical atmosphere. Although room sizes vary with some being notably small, the unique experience of staying within the medieval walls of Mont Saint-Michel is highly praised.
Guests generally found the breakfast at Les Terrasses Poulard to be of good quality with a variety of options like breads, cheeses, cereals and pastries, described as hearty and plentiful. Some appreciated the exceptional offerings and friendly service at specific locations like Restaurant La Confiance. On the downside, occasional issues with limited variety, slow restocking and accommodating dietary restrictions were noted.
Dinner experiences were mostly positive, particularly at La Mère Poulard restaurant, where meals were often described as delicious and of high quality. The friendly and helpful restaurant staff significantly enhanced the dining experience, despite some occasional drawbacks involving heavy dishes and reservation challenges.
The hotel’s rooms garnered praise for their charming decor and stunning views, offering a cozy and comfortable stay with modern refurbishments. However, room quality and size were inconsistent with some guests reporting outdated furniture and occasional cleanliness issues like stained carpets or musty odors.
Cleanliness in the rooms was generally well-received with housekeeping praised for maintaining tidiness. Nonetheless, common areas showed some neglect with issues like dirty curtains, mold and clutter. These inconsistencies led to mixed reviews regarding overall cleanliness.
The staff at Les Terrasses Poulard were consistently highlighted as a strong point, being described as friendly, helpful and accommodating. Their bilingual abilities and professional service contributed significantly to positive guest experiences, although occasional instances of overwhelmed staff were mentioned.
Wi-Fi services received mixed reviews with some guests enjoying fast and reliable internet, while others faced issues with weak signals and fluctuating connectivity, particularly in the annex rooms.
For families, Les Terrasses Poulard proved to be a pleasant choice, offering spacious family rooms and a safe, comfortable environment. The charm of the location, combined with family-friendly staff and amenities, made it a popular option for those traveling with children.
Beds were generally praised for their comfort and quality, contributing to restful stays. Issues such as overly soft mattresses or twin beds pushed together were noted by some guests but did not significantly detract from the overall positive feedback.
In conclusion, while Les Terrasses Poulard offers a unique, charming experience in a prime location with generally comfortable and clean accommodations, prospective guests should be aware of the variability in room quality, cleanliness and some service issues in order to set appropriate expectations.
Categories
Guests generally found the breakfast at Les Terrasses Poulard to be of good quality with a variety of options like breads, cheeses, cereals and pastries, described as hearty and plentiful. Some appreciated the exceptional offerings and friendly service at specific locations like Restaurant La Confiance. On the downside, occasional issues with limited variety, slow restocking and accommodating dietary restrictions were noted.
Dinner experiences were mostly positive, particularly at La Mère Poulard restaurant, where meals were often described as delicious and of high quality. The friendly and helpful restaurant staff significantly enhanced the dining experience, despite some occasional drawbacks involving heavy dishes and reservation challenges.
The hotel’s rooms garnered praise for their charming decor and stunning views, offering a cozy and comfortable stay with modern refurbishments. However, room quality and size were inconsistent with some guests reporting outdated furniture and occasional cleanliness issues like stained carpets or musty odors.
Cleanliness in the rooms was generally well-received with housekeeping praised for maintaining tidiness. Nonetheless, common areas showed some neglect with issues like dirty curtains, mold and clutter. These inconsistencies led to mixed reviews regarding overall cleanliness.
The staff at Les Terrasses Poulard were consistently highlighted as a strong point, being described as friendly, helpful and accommodating. Their bilingual abilities and professional service contributed significantly to positive guest experiences, although occasional instances of overwhelmed staff were mentioned.
Wi-Fi services received mixed reviews with some guests enjoying fast and reliable internet, while others faced issues with weak signals and fluctuating connectivity, particularly in the annex rooms.
For families, Les Terrasses Poulard proved to be a pleasant choice, offering spacious family rooms and a safe, comfortable environment. The charm of the location, combined with family-friendly staff and amenities, made it a popular option for those traveling with children.
Beds were generally praised for their comfort and quality, contributing to restful stays. Issues such as overly soft mattresses or twin beds pushed together were noted by some guests but did not significantly detract from the overall positive feedback.
In conclusion, while Les Terrasses Poulard offers a unique, charming experience in a prime location with generally comfortable and clean accommodations, prospective guests should be aware of the variability in room quality, cleanliness and some service issues in order to set appropriate expectations.
Family Friendly Hotel
Dog Friendly Hotel
3-Star Hotel
Guest Reviews
Les Terrasses Poulard boasts a strategically ideal location within Mont Saint-Michel, making it a standout choice for travelers wishing to experience the charm of this historic site. The hotel is perfectly situated just inside the entrance gate, allowing easy access to the entire island. Its central placement provides guests with the convenience of exploring the narrow streets and walking up to the abbey without the hassle of long walks or shuttle rides.
Many visitors highlight the joy of staying on Mont Saint-Michel overnight, noting how it offers an extraordinary opportunity to wander the deserted streets and enjoy peaceful evening strolls after the day tourists have left. The views from the rooms are frequently praised with many guests enjoying sweeping vistas of the town, bay and the iconic sea tides, which contribute to an overall magical experience.
Despite some minor qualms about room sizes, the overwhelming consensus centers on the unbeatable location. Guests appreciate the proximity to key attractions and the ease of accessing the abbey and other points of interest, emphasizing that staying within the walls of Mont Saint-Michel itself is a unique and incomparable experience. The ambiance of the medieval setting, combined with the modern comforts of Les Terrasses Poulard, creates a memorable stay that many guests highly recommend.
Les Terrasses Poulard offers a breakfast experience that yields a mix of impressions, but leans positively overall. Many guests praise the breakfast for its quality and variety. Terms like "good breakfast," "excellent breakfast," and "very good breakfast" are recurrent, highlighting a generally appreciated meal. The breakfast often includes a variety of choices such as breads, cheeses, ham, cereals and pastries, which cater well to diverse tastes.
Reviewers frequently mention a "hearty," "generous," and "plentiful" breakfast buffet, often lauded for its completeness and quality. There's a consensus that the breakfast included is a valuable addition, ensuring guests have an adequate start to their day. Some specific breakfast locations, such as Restaurant La Confiance, receive particular accolades for their exceptional offerings and friendly staff.
However, a notable number of reviews mention areas for improvement. Some guests expressed dissatisfaction with the breakfast's limited variety, especially concerning dietary restrictions and food intolerances. Complaints extend to organizational aspects with several reviews citing issues like slow restocking of food and a chaotic service environment. Some guests found the breakfast options to be basic or industrial, not meeting their expectations for a three-star establishment.
In summary, while the breakfast at Les Terrasses Poulard is generally well-received for its quality and variety, there are notable areas of criticism regarding service efficiency and accommodation for special dietary needs.
Dining at 'Les Terrasses Poulard' offers a range of experiences according to guest reviews. Many visitors praised the dinner, particularly at the renowned La Mère Poulard restaurant. Dishes were frequently described as delicious and of high quality with some guests even labeling their meals as perfect or exceptional. The restaurant staff received consistent commendation for their friendliness and helpfulness, enhancing the dining experience.
However, there were a few drawbacks noted. Some guests found the dinner options to be heavy, affecting their breakfast enjoyment the following day. Others encountered issues with reservation policies, either struggling to secure a table or being unable to dine at the hotel restaurant altogether. Additionally, while many appreciated the hearty meals, a few found the dinner to be bland or mediocre.
Despite these occasional hurdles, many guests still recommended the restaurant, citing the lovely French cuisine and the overall pleasant atmosphere. The half-board service, combining dinner and breakfast, was particularly highlighted as a worthwhile option. Overall, while some improvements could be made, most diners seemed satisfied with their experience at 'Les Terrasses Poulard,' especially when dining at La Mère Poulard.
Les Terrasses Poulard offers a unique experience with its picturesque location, featuring charming rooms that provide an exceptional view of Mont-Saint-Michel's historical architecture and the bay. Many guests appreciated the modern and spacious rooms that were clean and comfortable, often highlighting their modern refurbishments and cozy atmosphere.
Despite the positive aspects, room sizes varied greatly. Some rooms were notably large and well-equipped with a good-sized bathroom, Nespresso machines and even fridges. Others, particularly in the annex buildings, were characterized by their small size and occasional issues like outdated furniture, stained carpets and sometimes an unpleasant musty odor. The layout can be unconventional with some rooms requiring considerable stair climbing or being located in basement areas, influencing ventilation and natural light availability.
Cleanliness was generally praised, though some guests noted areas needing more attention, such as stained carpets or moldy windows. Bathrooms, while often modernized, were sometimes cramped and difficult to access. Some rooms lacked basic amenities like bottled water or tea and coffee supplies, which could be inconvenient.
Service-wise, the staff received mixed reviews, but many guests found them friendly and helpful. The hotel's charming decor and historic ambiance were appreciated by visitors who valued an authentic experience.
In summary, Les Terrasses Poulard provides an enchanting stay with stunning views and comfortable accommodations, though prospective guests should be aware of the variability in room quality and size. The hotel’s unique setting within a historic location comes with both charm and some compromises on modern comforts.
'Les Terrasses Poulard' has garnered mostly positive feedback regarding the comfort of its beds, achieving a high level of guest satisfaction. Guests repeatedly praised the comfort and spaciousness of the beds, often mentioning terms like very comfortable and large bed. The bedding was similarly commended with many reviews noting the impeccable and top-notch quality of the bedding provided. Pillows and extra blankets were often highlighted as a plus.
However, some guests did experience issues. A few found the beds too soft or the mattresses worn out and there were mentions of creaky, noisy and lumpy beds not being suitable for light sleepers. There were also comments about small or narrow beds and dissatisfaction was noted when guests received twin beds pushed together instead of a double bed. Some pointed out that the bedding and beds were not entirely suitable for two people due to limited space. Furthermore, the pillow quality occasionally left something to be desired with pillows described as extremely flat or the size of a tea bag.
Despite these occasional negative points, the majority of guest experiences suggest a comfortable and restful stay, particularly appreciating the large beds and the overall quality of bedding provided by 'Les Terrasses Poulard'.
Les Terrasses Poulard garners mixed reviews regarding its cleanliness. Many guests appreciated the cleanliness of the rooms, frequently describing them as very clean, tidy and comfortable. The bathrooms were often noted as clean with some even mentioning recent renovations that left them spotless. Housekeeping was praised for keeping the spaces generally clean and well-maintained and several comments highlighted the excellent and friendly service provided by the cleaning staff.
However, the common areas and specific rooms displayed significant cleanliness issues. Many visitors noted stained and worn carpets, dirty curtains and occurrences of mold, particularly around windows and in bathrooms. The presence of dust, cobwebs and clutter in hallways, including bags of laundry, detracted from the overall tidiness. These observations suggested a need for more thorough and consistent cleaning, especially in older and less-renovated portions of the hotel.
The contrast between well-maintained rooms and poorly-kept common areas resulted in an inconsistent experience for guests. Therefore, while individual rooms might offer a clean and comfortable stay, the broader environment and maintenance issues highlighted areas for improvement to achieve a higher standard of overall cleanliness throughout the hotel.
Visitors to 'Les Terrasses Poulard' consistently found the staff to be a major highlight of their stay. The front desk team was frequently described as friendly, helpful and accommodating. Many guests appreciated the attentive and professional nature of the staff, noting their efficiency and ability to handle issues competently. Staff members were recognized for going above and beyond, making guests feel welcomed from the moment they arrived.
The bilingual abilities of the staff were particularly valued with many guests noting that staff members spoke English well, which facilitated smoother communication. Several reviewers mentioned the warm reception they received, often highlighting the kindness and courtesy of the receptionists and other front desk employees.
While the majority of feedback was overwhelmingly positive, there were occasional mentions of less favorable experiences. Some guests encountered staff that seemed overwhelmed, stressed or less motivated and there were instances where specific issues, such as room readiness and concerns about facilities, were not addressed to guests' satisfaction.
Despite these occasional issues, the overall consensus was that the staff at 'Les Terrasses Poulard' provided friendly, professional and efficient service, contributing significantly to the positive experiences of many guests. The restaurant staff was also commended for their friendliness and helpfulness, enhancing the dining experience for visitors.
While staying at Les Terrasses Poulard, guests generally experienced mixed results regarding the hotel's Wi-Fi services. Despite some positive mentions of fast, reliable internet and consistent Wi-Fi coverage throughout the property, a significant number of visitors reported issues. Problems such as weak signals, fluctuating connectivity and poor reception were common, particularly in the annex rooms where Wi-Fi was often unavailable or inconsistent.
For guests looking to stay connected during their visit, it seems the main building offers better chances of achieving a reliable internet connection. While some guests had no complaints about Wi-Fi speed and found it perfectly adequate, others found it disappointing and challenging to use. Overall, the hotel's Wi-Fi could be described as hit or miss, heavily depending on where in the property you find yourself.
Les Terrasses Poulard on Mont Saint-Michel is highly rated for its family-friendly atmosphere, making it an ideal choice for parents traveling with children. The hotel offers spacious family rooms and suites, some with two floors, providing ample space for larger families. Guests appreciated the high quality of the bedding and the overall cleanliness of the rooms.
The hotel's setting is described as magical, offering a warm welcome and a hearty breakfast that families enjoyed. Despite the lack of a family rate and some space issues for travel cases, the environment is deemed safe and comfortable for families with kids particularly enjoying the nearby playground.
Families highlighted the convenience of being able to leave belongings before check-in and after check-out, allowing them to make the most of their visit to Mont Saint-Michel. The family-friendly staff and meal options further enhance the stay, making it a great budget option for a family holiday.
In summary, families found Les Terrasses Poulard to be a pleasant and enjoyable choice for a family vacation with its spacious accommodations and welcoming atmosphere.
Located in the historic area of Mont-Saint-Michel, Les Terrasses Poulard offers mixed experiences to its guests. Despite some positive elements, such as good facilities typical of a three-star establishment, a convenient location for tourists and spacious family suites, there are recurring concerns about the overall quality relative to its rating.
Guest reviews often highlight the clean and modern suites and a nicely refurbished reception area. The family suite, spanning two floors, is noted as a pleasant option for larger groups or families, providing more space and comfort. Standard services, including a modest breakfast, align with typical three-star offerings and are appreciated by some.
However, numerous reviews suggest that the hotel does not consistently meet three-star standards. Many point out issues such as stained carpets, dirty and moldy curtains, peeling paint and persistent humidity in the rooms. Other complaints include a lack of basic amenities like a shower door, non-functional TVs and the absence of an elevator, which can be problematic given the multi-story layout.
Pricing is another significant concern among guests. The value-for-money ratio is frequently questioned with many feeling that the high rates are justified solely by the unique location rather than the quality of service provided. At over 200 euros per night, expectations for a more comfortable and well-maintained stay are not always met. Some even describe their experience as closer to a two-star hotel level, citing minimal comfort and poor room conditions.
The overall sentiment suggests that while Les Terrasses Poulard benefits from its historic location and some decent amenities, it struggles with maintenance issues and fails to justify its three-star rating and price point for many of its visitors.
Les Terrasses Poulard is a highly dog-friendly hotel that warmly welcomes pets, making it an ideal destination for dog owners. Pets are allowed in the rooms and throughout the premises, ensuring that dogs feel as welcome as their human companions. The hotel offers pet-friendly facilities and amenities, including specific dog-friendly rooms and pet fields, providing ample space for early morning dog walks.
Many guests appreciate the pet-friendly atmosphere and services, noting that their dogs were well accommodated. The hotel is perfect for a dog holiday with facilities that cater specifically to the needs of canine guests. However, it is worth mentioning that some guests experienced an unpleasant odor in the rooms, reminiscent of wet dog.
Les Terrasses Poulard is not only great for pets but also ideal for families, making it a versatile choice for those traveling with children and pets alike. Pets are welcomed with open arms and their presence is embraced, contributing to a warm and inclusive environment. Importantly, while pets are allowed, there may be additional fees which guests should be aware of.
Location Show Map
Location
Many visitors highlight the joy of staying on Mont Saint-Michel overnight, noting how it offers an extraordinary opportunity to wander the deserted streets and enjoy peaceful evening strolls after the day tourists have left. The views from the rooms are frequently praised with many guests enjoying sweeping vistas of the town, bay and the iconic sea tides, which contribute to an overall magical experience.
Despite some minor qualms about room sizes, the overwhelming consensus centers on the unbeatable location. Guests appreciate the proximity to key attractions and the ease of accessing the abbey and other points of interest, emphasizing that staying within the walls of Mont Saint-Michel itself is a unique and incomparable experience. The ambiance of the medieval setting, combined with the modern comforts of Les Terrasses Poulard, creates a memorable stay that many guests highly recommend.
Breakfast
Reviewers frequently mention a "hearty," "generous," and "plentiful" breakfast buffet, often lauded for its completeness and quality. There's a consensus that the breakfast included is a valuable addition, ensuring guests have an adequate start to their day. Some specific breakfast locations, such as Restaurant La Confiance, receive particular accolades for their exceptional offerings and friendly staff.
However, a notable number of reviews mention areas for improvement. Some guests expressed dissatisfaction with the breakfast's limited variety, especially concerning dietary restrictions and food intolerances. Complaints extend to organizational aspects with several reviews citing issues like slow restocking of food and a chaotic service environment. Some guests found the breakfast options to be basic or industrial, not meeting their expectations for a three-star establishment.
In summary, while the breakfast at Les Terrasses Poulard is generally well-received for its quality and variety, there are notable areas of criticism regarding service efficiency and accommodation for special dietary needs.
Dinner
However, there were a few drawbacks noted. Some guests found the dinner options to be heavy, affecting their breakfast enjoyment the following day. Others encountered issues with reservation policies, either struggling to secure a table or being unable to dine at the hotel restaurant altogether. Additionally, while many appreciated the hearty meals, a few found the dinner to be bland or mediocre.
Despite these occasional hurdles, many guests still recommended the restaurant, citing the lovely French cuisine and the overall pleasant atmosphere. The half-board service, combining dinner and breakfast, was particularly highlighted as a worthwhile option. Overall, while some improvements could be made, most diners seemed satisfied with their experience at 'Les Terrasses Poulard,' especially when dining at La Mère Poulard.
Rooms
Despite the positive aspects, room sizes varied greatly. Some rooms were notably large and well-equipped with a good-sized bathroom, Nespresso machines and even fridges. Others, particularly in the annex buildings, were characterized by their small size and occasional issues like outdated furniture, stained carpets and sometimes an unpleasant musty odor. The layout can be unconventional with some rooms requiring considerable stair climbing or being located in basement areas, influencing ventilation and natural light availability.
Cleanliness was generally praised, though some guests noted areas needing more attention, such as stained carpets or moldy windows. Bathrooms, while often modernized, were sometimes cramped and difficult to access. Some rooms lacked basic amenities like bottled water or tea and coffee supplies, which could be inconvenient.
Service-wise, the staff received mixed reviews, but many guests found them friendly and helpful. The hotel's charming decor and historic ambiance were appreciated by visitors who valued an authentic experience.
In summary, Les Terrasses Poulard provides an enchanting stay with stunning views and comfortable accommodations, though prospective guests should be aware of the variability in room quality and size. The hotel’s unique setting within a historic location comes with both charm and some compromises on modern comforts.
Beds
However, some guests did experience issues. A few found the beds too soft or the mattresses worn out and there were mentions of creaky, noisy and lumpy beds not being suitable for light sleepers. There were also comments about small or narrow beds and dissatisfaction was noted when guests received twin beds pushed together instead of a double bed. Some pointed out that the bedding and beds were not entirely suitable for two people due to limited space. Furthermore, the pillow quality occasionally left something to be desired with pillows described as extremely flat or the size of a tea bag.
Despite these occasional negative points, the majority of guest experiences suggest a comfortable and restful stay, particularly appreciating the large beds and the overall quality of bedding provided by 'Les Terrasses Poulard'.
Cleanliness
However, the common areas and specific rooms displayed significant cleanliness issues. Many visitors noted stained and worn carpets, dirty curtains and occurrences of mold, particularly around windows and in bathrooms. The presence of dust, cobwebs and clutter in hallways, including bags of laundry, detracted from the overall tidiness. These observations suggested a need for more thorough and consistent cleaning, especially in older and less-renovated portions of the hotel.
The contrast between well-maintained rooms and poorly-kept common areas resulted in an inconsistent experience for guests. Therefore, while individual rooms might offer a clean and comfortable stay, the broader environment and maintenance issues highlighted areas for improvement to achieve a higher standard of overall cleanliness throughout the hotel.
Staff
The bilingual abilities of the staff were particularly valued with many guests noting that staff members spoke English well, which facilitated smoother communication. Several reviewers mentioned the warm reception they received, often highlighting the kindness and courtesy of the receptionists and other front desk employees.
While the majority of feedback was overwhelmingly positive, there were occasional mentions of less favorable experiences. Some guests encountered staff that seemed overwhelmed, stressed or less motivated and there were instances where specific issues, such as room readiness and concerns about facilities, were not addressed to guests' satisfaction.
Despite these occasional issues, the overall consensus was that the staff at 'Les Terrasses Poulard' provided friendly, professional and efficient service, contributing significantly to the positive experiences of many guests. The restaurant staff was also commended for their friendliness and helpfulness, enhancing the dining experience for visitors.
Wi-Fi
For guests looking to stay connected during their visit, it seems the main building offers better chances of achieving a reliable internet connection. While some guests had no complaints about Wi-Fi speed and found it perfectly adequate, others found it disappointing and challenging to use. Overall, the hotel's Wi-Fi could be described as hit or miss, heavily depending on where in the property you find yourself.
Family
The hotel's setting is described as magical, offering a warm welcome and a hearty breakfast that families enjoyed. Despite the lack of a family rate and some space issues for travel cases, the environment is deemed safe and comfortable for families with kids particularly enjoying the nearby playground.
Families highlighted the convenience of being able to leave belongings before check-in and after check-out, allowing them to make the most of their visit to Mont Saint-Michel. The family-friendly staff and meal options further enhance the stay, making it a great budget option for a family holiday.
In summary, families found Les Terrasses Poulard to be a pleasant and enjoyable choice for a family vacation with its spacious accommodations and welcoming atmosphere.
3 Star
Guest reviews often highlight the clean and modern suites and a nicely refurbished reception area. The family suite, spanning two floors, is noted as a pleasant option for larger groups or families, providing more space and comfort. Standard services, including a modest breakfast, align with typical three-star offerings and are appreciated by some.
However, numerous reviews suggest that the hotel does not consistently meet three-star standards. Many point out issues such as stained carpets, dirty and moldy curtains, peeling paint and persistent humidity in the rooms. Other complaints include a lack of basic amenities like a shower door, non-functional TVs and the absence of an elevator, which can be problematic given the multi-story layout.
Pricing is another significant concern among guests. The value-for-money ratio is frequently questioned with many feeling that the high rates are justified solely by the unique location rather than the quality of service provided. At over 200 euros per night, expectations for a more comfortable and well-maintained stay are not always met. Some even describe their experience as closer to a two-star hotel level, citing minimal comfort and poor room conditions.
The overall sentiment suggests that while Les Terrasses Poulard benefits from its historic location and some decent amenities, it struggles with maintenance issues and fails to justify its three-star rating and price point for many of its visitors.
Dog Friendly
Many guests appreciate the pet-friendly atmosphere and services, noting that their dogs were well accommodated. The hotel is perfect for a dog holiday with facilities that cater specifically to the needs of canine guests. However, it is worth mentioning that some guests experienced an unpleasant odor in the rooms, reminiscent of wet dog.
Les Terrasses Poulard is not only great for pets but also ideal for families, making it a versatile choice for those traveling with children and pets alike. Pets are welcomed with open arms and their presence is embraced, contributing to a warm and inclusive environment. Importantly, while pets are allowed, there may be additional fees which guests should be aware of.
No, Les Terrasses Poulard doesn't have any pool.
No, a spa isn't available at Les Terrasses Poulard.
Yes, Les Terrasses Poulard welcomes dogs.
No, parking facilities aren't available at Les Terrasses Poulard.
No, Les Terrasses Poulard doesn't have a gym.
Location Show Map
More Options
