The Hilton Garden Inn Indianapolis Northwest receives numerous positive reviews, particularly for its strategic location. Guests appreciate its proximity to events, meetings, highways and the airport, accentuating an easy commute to various Indianapolis regions. Additionally, the hotel is situated in a beautiful and relaxed area, away from the city center's hustle with commendable cleanliness and comfort in a safe neighborhood, enhancing its appeal as a well-positioned choice for travelers.
The breakfast service stands out for its quality and variety with freshly made-to-order meals being a highlight. Many guests describe the breakfast as delicious and phenomenal, appreciating the accommodating service that caters even to guests with pets. While some note the higher cost of certain items when not included, the plentiful options and excellent service largely satisfy those who prioritize a hearty start to their day.
Room reviews are more mixed, but spaciousness and comfort emerge as notable positives. Many guests commend the large, clean and cozy rooms with comfortable beds and pillows contributing to restful nights. Efficient check-in procedures also enhance the guest experience. However, some discrepancies in room upkeep, such as stale odors or outdated decor, are noted, though they do not significantly detract from the overall comfort and quietness of the accommodations.
Cleanliness feedback is somewhat varied. While the lobby impresses with its appealing and clean appearance, some guests point out issues within their rooms, such as old carpets, stained sheets and occasional mold. Despite these concerns, the hotel generally maintains a clean and comfortable environment, though there are areas needing more consistent attention.
The staff at the Hilton Garden Inn Indianapolis Northwest receive high praise for their exceptional service. Described as wonderful, friendly and accommodating, staff members, especially the front desk team, significantly enhance the guest experience. They are frequently recognized for prompt, courteous service with individuals like Amber receiving special mentions for their helpful demeanor. Few isolated incidents of rudeness do not overshadow the overall positive sentiment towards the staff.
Lastly, the beds receive varied feedback. Many guests find them comfortable and easy to access, contributing to a pleasant night's sleep. The overall cleanliness, spaciousness and quietness of the rooms further enhance comfort. However, the hotel might consider mattress rotation or updates to maintain consistent comfort levels, addressing occasional concerns about the softness or condition of the beds.
In summary, the Hilton Garden Inn Indianapolis Northwest is appreciated for its strategic location, excellent breakfast, comfortable and spacious rooms and exceptional staff service, making it a commendable choice for travelers despite some minor areas for improvement in room and bed maintenance.
Sonesta Select Indianapolis Carmel boasts a highly convenient location near SR31 and the 465 beltway, offering easy access to major highways, restaurants, shopping areas and essential facilities like hospitals and event venues. The property is particularly appreciated for its accessibility and ample parking right up front, easing travel logistics for both personal and professional visits.
The hotel features comfortable and clean rooms that guests frequently commend for their spaciousness and modern decor. Many rooms come with appealing amenities like balconies and pleasant views, contributing to a restful stay. The staff receives praise for their friendliness and helpfulness, enhancing the overall welcoming atmosphere of the hotel.
Cleanliness standards at Sonesta Select Indianapolis Carmel are generally high with many guests noting the well-maintained rooms and public spaces. The property's overall clean atmosphere adds to the comfort of the stay, although there are occasional mentions of areas like hallways and the pool needing more attention.
Families find the hotel particularly accommodating, especially those in town for events at nearby venues like Grand Park. The kid-friendly atmosphere makes it a favored choice for family gatherings and sporting events. The availability of a clean and spacious pool, along with a jacuzzi, further enhances the family-friendly appeal.
Guests often highlight the comfort of the beds with many praising the soft and cozy sleeping arrangements that contribute to a good night's rest. Despite some minor mixed feedback, the overall consensus indicates a positive sleeping experience.
While the breakfast offerings receive mixed reviews with some guests appreciating the grab-and-go options and others finding the selection lacking, the convenience of the available breakfast during the pandemic was noted positively. However, there is room for improvement in variety and clear communication regarding breakfast inclusions.
Parking is generally praised for its ample availability and convenience, though occasional maintenance and new parking charges have been noted as minor inconveniences.
In summary, Sonesta Select Indianapolis Carmel provides a solid, value-for-money stay characterized by its convenient location, cleanliness, friendly staff and comfortable accommodations. While there are areas for improvement, particularly with breakfast options and minor maintenance, the hotel remains a popular choice for both families and business travelers seeking a dependable and pleasant experience.
The Drury Plaza Hotel Indianapolis Carmel is an exceptional family-friendly accommodation option that effortlessly caters to your needs. With spacious guest rooms that can comfortably accommodate large families and a fantastic indoor/outdoor pool that children will adore, this hotel is perfect for family getaways or special occasions, such as birthday celebrations. The hotel also welcomes pets, which is a plus for furry companions. Although some guests reported that the breakfast and dinner were not as kid-friendly, the food options and bar offerings are free and excellent. However, the hotel's location near a baseball tournament area may cause congestion during peak seasons. Overall, the Drury Plaza Hotel Indianapolis Carmel delivers tremendous value and is a top-notch choice for families looking for a memorable vacation.
Home2 Suites by Hilton Indianapolis - Keystone Crossing offers a delightful experience for its guests, characterized by a splendid location, excellent amenities, and a welcoming atmosphere. Conveniently situated off the highway, the hotel provides a quiet retreat while allowing easy access to local attractions, shopping, and dining options, thereby making it an ideal choice for diverse visitors including families and sports enthusiasts. Guests appreciate the hotel's proximity to major expressways like I-465, facilitating effortless trips to nearby hotspots.
Breakfast at the hotel is frequently praised, offering a variety that caters to different tastes and preferences, from hot burritos to health-conscious options. The breakfast experience is enhanced by a clean and organized dining area, with attentive service from the staff contributing to guest satisfaction.
The hotel's rooms are consistently noted for their spaciousness and cleanliness. Guests find the accommodations comfortable and well-appointed, featuring practical amenities like a full-sized refrigerator, microwave, and coffee maker. These conveniences, along with the peaceful ambiance, ensure a restful stay. Though there are occasional comments about room layout concerns, the overall feedback highlights a positive experience with clean, spacious, and affordable rooms.
A significant highlight of the hotel is its exceptional level of cleanliness, with the entire facility receiving glowing reviews for its immaculate condition. The dedicated housekeeping staff maintains a well-organized environment, further enhancing the guest experience. The modern and updated spaces contribute to a sense of freshness that is appreciated by visitors.
The staff at Home2 Suites by Hilton Indianapolis - Keystone Crossing plays a crucial role in crafting memorable stays for guests. With friendly, welcoming, and accommodating attitudes, they demonstrate an unwavering dedication to guest satisfaction. Specific staff members, including Yvette, Jackline, Renee, and Zachary, are commended for their outstanding service, making guests feel valued and at home.
The hotel is particularly favored by families, offering suites that comfortably accommodate larger groups. Kid-friendly amenities and a clean pool are popular among families, while the hotel's safe location near malls and dining options adds convenience and entertainment opportunities. The pleasant interactions with the attentive staff and the immaculate facilities further enhance the experience, making it a place many guests look forward to returning to.
Beds at the hotel are frequently praised for their comfort, with guests highlighting the quality of pillows and bedding. The supportive yet peaceful sleeping experience contributes to an enjoyable stay, and many guests commend the comfort of the king-sized beds.
Overall, Home2 Suites by Hilton Indianapolis - Keystone Crossing maintains a strong three-star rating by delivering high-quality accommodations and experiences at a reasonable price. The hotel is recognized for its impressive breakfast, spacious rooms, and friendly staff, offering ample free parking for added convenience. This combination of great facilities, excellent service, and affordability makes it a highly recommended option for travelers in the Indianapolis area.
The Best Western Plus Crawfordsville Hotel receives high praise for its strategic location, offering easy access off the interstate and ample parking options, even for larger vehicles. Its proximity to dining choices enhances the convenience for travelers seeking local eateries, while its setting in a safe area provides peace of mind. Guests are particularly impressed with the hotel's breakfast, often citing it as a highlight of their stay. The hot breakfast options, especially the made-to-order omelette station, are well-received, and the attentive staff ensures a pleasant dining experience.
The rooms are a notable feature, consistently garnering commendations for their spaciousness, cleanliness, and comfort. The inclusion of full kitchens and kitchenettes is appreciated by guests, along with the pet-friendly policy. Although there are minor issues mentioned, such as door closers and occasional stained bedding, the overall comfort and quiet ambiance of the rooms enhance the guest experience.
Cleanliness is generally well-regarded, particularly in shared spaces. Some guests have noted areas for improvement in bathroom maintenance, but the overall perception is positive. The staff at the hotel is consistently praised for their friendliness and helpfulness. Guests appreciate the warm and professional service at reception and breakfast, highlighting the team's dedication to making their stay enjoyable.
Finally, the beds stand out as another strong point, with guests frequently commenting on their comfort and the quality of the bedding, which contributes to a restful night's sleep. Overall, the Best Western Plus Crawfordsville Hotel provides a comfortable, convenient, and welcoming stay, drawing positive reviews across numerous aspects of the guest experience.