Hampton By Hilton Leeds City Centre

Leeds 53.80048600, -1.53574900 , 1 Gower Street (Show on Map)


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Summary of reviewsHampton By Hilton Leeds City Centre enjoys an excellent location, appreciated for its convenience to city attractions such as shops, entertainment venues and the First Direct Arena. Guests find it ideally positioned for both leisure and business purposes with parking facilities adding to its convenience. While some mention the surrounding area appears run down and isolated at night, overall, its proximity to key locations remains a substantial advantage.

The complimentary breakfast receives positive remarks for its wide variety of options, including vegan and gluten-free choices. Despite some logistical issues such as long waits and temperature inconsistencies, the breakfast is generally regarded as a valuable addition to the stay. Dinner experiences, however, are more mixed with limited menu choices and varying meal quality leading some guests to explore nearby dining options.

The rooms are highly praised for their cleanliness, comfort and modern design. Guests appreciate the spacious, well-furnished environment with comfortable beds and powerful showers. A few issues are noted, such as occasional small room sizes, maintenance concerns and excessive warmth, but these do not significantly detract from the positive overall impression. Views from the rooms and amenities like tea and coffee facilities further enhance guest satisfaction.

Cleanliness across the hotel earns consistent commendation with rooms and bathrooms being particularly noted for their pristine conditions. Minor issues like stained carpets do arise, but they are infrequent. The staff at the hotel are a significant highlight, receiving glowing reviews for their friendliness, efficiency and professionalism, contributing substantially to the pleasant guest experience.

Free Wi-Fi is generally effective and reliable, though some guests experience occasional slow speeds. The gym, while small, is well-equipped and appreciated by guests who use it. Families find the hotel welcoming with spacious and functional rooms, a variety of food options for children and a convenient location for family activities. Despite minor inconveniences, the overall experience for families is positive.

Beds receive mixed feedback; while many guests find them very comfortable, others mention issues such as noise and firmness. The placement and size of the beds also present occasional problems. However, the cleanliness and quality of the bedding are generally well-regarded.

In summary, Hampton By Hilton Leeds City Centre offers a well-balanced experience with a favorable location, clean and comfortable rooms and highly praised staff. While there are minor areas for improvement, particularly in dining and specific room details, the hotel delivers good value and satisfaction, aligning well with its three-star rating.
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Categories
Hotel Taking Steps Towards Sustainability
During its development, this hotel installed an extensive green roof to enhance sustainability and ensured over 90% of construction waste was recycled. As a Hampton by Hilton property, it aligns with Hilton's broader environmental and social governance strategy.

Family Friendly Hotel
Part of the Hilton family, Hampton by Hilton hotels often provide comfortable and reliable accommodation with amenities suitable for families, such as complimentary breakfast and potentially connecting rooms.

Accessible Hotel
Accessible rooms are available at the Hampton By Hilton Leeds City Centre, providing suitable and accessible accommodation options for guests.

Hotel with Gym
This hotel offers a fitness center. It is suitable for basic workout needs.

Hotel with EV Charging Stations
Hampton By Hilton Leeds City Centre has EV charging available on-site. There are 2 electric charging points available as a chargeable service, part of the VendElectric network.

3-Star Hotel
This hotel is a very popular choice. It is known for providing comfortable accommodations and essential amenities, ensuring a pleasant stay for value-conscious travelers.

Business Hotel

Room Types
Queen Room The double room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV. The unit has 1 bed.

Queen Room - Mobility Access The double room provides air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV. The unit offers 1 bed.

Queen Family Room This quadruple room is air-conditioned and has a flat-screen TV, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.

Queen Family Room - Accessible This triple room is air-conditioned and features a flat-screen TV, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.

Twin Room The double room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV. The unit has 2 beds.

Queen Room with City View The unit offers 1 bed.

Guest Reviews
Location
The "Hampton By Hilton Leeds City Centre" boasts an enviable position that many guests appreciate for its convenience and proximity to key attractions in the city. It's located within walking distance of the city centre, making it easy to explore shops, entertainment venues and the bus and coach stations. For those attending events, the hotel's closeness to the First Direct Arena is repeatedly highlighted as a significant advantage.

Guests praise the hotel's vicinity to various bars, restaurants and the theatre, describing the location as ideal for both leisure and business purposes. The area offers quick access to essential amenities while being sufficiently removed from the main hustle of the city to ensure a quiet stay. Parking facilities are also noted as a plus with ample spaces making city navigation stress-free.

However, the surrounding area does receive mixed feedback with some mentioning it appears somewhat run down and isolated, especially at night. Despite this, the general consensus is that the location is excellent for accessing the city centre and its bustling activities, providing a perfect balance between convenience and comfort.

Breakfast
Hampton by Hilton Leeds City Centre offers an inclusive breakfast that has received mixed feedback from guests. The majority of reviewers praised the wide variety and good selection of hot and cold food options with particular highlights being the make-your-own waffle station and the availability of vegan and gluten-free choices. Many guests found the breakfast to be delicious with ample options ranging from fresh pastries to scrambled eggs.

However, not all experiences were positive. Several reviewers noted that the breakfast area could become chaotic, especially during busy times, leading to long waits and items running out quickly. Some guests mentioned the temperature issues with hot foods, like sausages and bacon being lukewarm or overcooked. Additionally, a few found the replenishment of food items to be sporadic and expressed disappointment over missing items such as fried eggs, tomatoes and mushrooms.

Despite these issues, the complimentary nature of the breakfast was appreciated and many guests felt that it added value to their stay. Overall, while there were areas needing improvement, the breakfast was generally well-regarded for its variety and the convenience of being included in the room rate.

Dinner
Hampton By Hilton Leeds City Centre has received a mix of feedback regarding its dining options. Guests have praised the friendliness and attentiveness of the restaurant staff, highlighting their effort to provide good service. Breakfast received positive comments for its variety and the availability of alternative options such as hot porridge with different milks. However, there were also suggestions for improvements, including a desire for larger hot breakfast portions and more variety.

The dinner experience at the hotel seemed to be less favorable. The on-site restaurant has a very limited evening menu and some guests found the options available to be expensive and not particularly healthy. Additionally, the quality of evening meals varied significantly with several reviewers mentioning undercooked, bland or microwaved food.

Pizza, though available late, was a common topic with mixed reviews—some found it excellent, while others considered it overpriced and subpar. Other dinner items, like burgers and chips, often received negative feedback for being burnt, lukewarm or lacking in freshness.

For those looking for alternatives, there is a well-rated all-you-can-eat Chinese buffet and a good Chinese restaurant with affordable prices just across the street, offering a convenient and appreciated dining option.

Overall, while the hotel's dining offerings have some positive points, there is room for improvement, especially in the variety and quality of the evening meals. Guests looking for more extensive or healthier dining options might need to explore nearby eateries.

Rooms
The rooms at Hampton By Hilton Leeds City Centre generally receive high praise for their cleanliness, comfort and modern decor. Guests frequently describe the rooms as spacious, well-furnished and equipped with excellent facilities. Many find the beds comfortable and the showers powerful, contributing to an overall pleasant experience. The rooms are often noted to be quiet and well-insulated, ensuring a good night's sleep.

However, there are some recurrent issues mentioned by visitors. Some guests report that certain rooms can be quite small and occasionally feel cramped, especially when equipped with extra beds. Stained carpets and minor maintenance issues, such as loose floor tiles and malfunctioning air conditioning, are noted in a few reviews. Additionally, some rooms were described as excessively warm, leading to discomfort.

The views from the rooms are generally appreciated with some rooms offering great city vistas. Despite a few complaints about awkward furniture layouts and dim lighting, most guests find the room ambiance enjoyable. While basic, the rooms meet essential needs with amenities like tea and coffee facilities, irons and hairdryers readily available.

Overall, the rooms at this hotel are well-regarded for their cleanliness, comfort and modern design, although they are not without a few minor drawbacks.

Beds
The beds at 'Hampton By Hilton Leeds City Centre' have received mixed reviews from guests. Many visitors praised the comfortable, clean and high-quality beds, often describing them as very comfortable with some even calling them perfect and providing the best sleep they've had. Guests also appreciated the cozy and spacious rooms, clean bedding and the nice, fluffy pillows.

However, a significant number of guests mentioned issues with the beds, such as being noisy, creaky or too firm. Some found the beds to be small, uncomfortable or hard, leading to poor sleep. The pillows also received mixed feedback with some guests finding them either too soft or flat. The placement of the beds, often close to the walls or with restricted access, was another point of concern for some visitors.

Despite the drawbacks, many guests still found the beds comfortable enough for a good night's sleep, particularly those who appreciated a firmer mattress. While improvements could be made, especially regarding bed size and noise, the overall consensus leans towards a generally positive experience for those who prefer a firmer, clean bed.

Cleanliness
Hampton By Hilton Leeds City Centre consistently receives positive feedback for its cleanliness. Guests frequently describe the hotel as spotlessly clean, modern and well-maintained. The rooms and bathrooms are particularly noted for being impeccably clean, spacious and comfortable. Visitors also mention the cleanliness of the common areas and facilities, including the breakfast area and public toilets. Housekeeping is praised for its thoroughness and efficiency with clean and tidy rooms being a common highlight.

However, some negative points do arise occasionally. A few guests observed issues such as stained carpets and small room sizes and there were isolated reports of inconsistent cleaning quality and specific problem areas like unclean bathroom fixtures or dusty surfaces. Despite these occasional lapses, the overall impression of cleanliness and maintenance remains largely positive, contributing to a comfortable and pleasant stay for most guests.

Staff
The staff at Hampton by Hilton Leeds City Centre receive overwhelmingly positive feedback from guests, characterized by their friendliness, attentiveness and professionalism. Numerous reviews highlight the warm and welcoming nature of the staff, praising their ability to make guests feel at home from the moment they arrive. Guests repeatedly describe staff members as incredibly friendly, efficient and helpful, often going above and beyond to attend to any issues promptly.

The team, including specific members like Lucy and Sapan, are noted for their politeness and courteous attitudes. Reception staff, in particular, stand out for their approachability and professional demeanor, ensuring a smooth check-in and check-out process. The overall service quality is frequently described as excellent with staff being described as always willing to help, very accommodating and consistently smiling, contributing to a positive and pleasant environment.

While most comments are laudatory, a few guests mentioned less favorable experiences with certain staff members, including isolated incidents of rudeness or inattentiveness. Despite these occasional lapses, the general consensus is that the hotel staff provide top-notch service, significantly enhancing the overall guest experience.

In summary, the staff at Hampton by Hilton Leeds City Centre are a major asset to the hotel with their friendly, efficient and helpful service leaving a lasting positive impression on guests.

Wi-Fi
Hampton By Hilton Leeds City Centre generally provides a solid Wi-Fi experience for its guests. Many reviews highlight the complimentary nature of the service, noting that the Wi-Fi is free and included with the stay. Guests frequently describe the Wi-Fi as reliable, quick and with a strong signal in both the lobby and rooms. Some guests even mentioned the excellent speed and consistent connectivity. There are occasional reports of slow or non-working Wi-Fi in certain rooms and a few mention that the speed could be improved. Despite these minor issues, the majority of guests seem satisfied with the Wi-Fi, praising it as good, efficient and effective for typical internet use.

Gym
The gym at Hampton By Hilton Leeds City Centre has received commendable feedback from guests, highlighting it as a well-equipped and essential facility. Described as a great addition to the hotel, the fitness center met the high standards typically expected of Hilton hotels, offering up-to-date equipment suitable for quick workouts. Many guests appreciated the gym's high quality and found it sufficient for their exercise needs, even if it was on the smaller side. The friendly staff and cleanliness also added to the positive experience. While not all guests had the opportunity to utilize the gym, its availability was noted as a significant plus for the hotel.

Family
Hampton By Hilton Leeds City Centre emerges as a suitable choice for families in search of a comfortable and engaging stay. The hotel features a friendly environment highlighted by spacious and clean rooms that accommodate families well. The family rooms, while a bit small, are functional and supported by quality furniture, making them ideal for family time. The positive family area and suite, along with a wide selection of food and drink tailored for children, enhance the family-friendly atmosphere.

The younger guests seem particularly delighted with several mentions of children enjoying their stay. Although a few faced issues such as the heater not working initially or the necessity for additional pillows, these were promptly addressed by the wonderful, friendly staff, ensuring a smooth stay for families. Some parents noted the lack of availability of baby cots, but overall the hotel is baby-cot friendly and offers decaf coffee for kids.

A family visit is complemented by a variety of amenities, including a pool that families enjoyed, adding to the fun and value for money. Additionally, the hotel's proximity to shops makes it convenient for family outings. Despite minor inconveniences like musty breakfast items and occasional issues with room payments, families generally found their stay enjoyable and satisfactory. The Hampton By Hilton Leeds City Centre appears to be a worthwhile option for short family getaways as well as practical for business trips combined with family stays.

3 Star
Hampton By Hilton Leeds City Centre offers a well-managed budget accommodation option in a central location. Guests appreciated the overall cleanliness and modern, fresh decor of the hotel. It provides good value for money with facilities and services that meet expectations for a three-star rating. While not surpassing the mid-range category, the hotel is viewed as a decent budget option, better than many similar range competitors.

The rooms, described as basic but clean, offer a simple and comfortable stay with clean bathrooms and adequate amenities. Some guests noted the rooms could be a bit small and while the noisy environment was mentioned, it was acknowledged beforehand. The creaky beds were pointed out as a minor issue, but the cleanliness and comfort of the rooms were emphasized positively.

The dining experience had mixed reviews; while breakfast was noted as adequate and above average, specific aspects like the pastries and juices were disappointing. Some guests were not satisfied with the overall quality of food, pointing out that the scrambled eggs and bacon were particularly subpar.

Overall, the hotel provides a reliable and reasonably priced option for travelers, fulfilling the expectations of a three-star establishment effectively. The friendly staff and clean environment contribute to a pleasant stay, making it a solid choice for budget-conscious visitors.

Business
Hampton By Hilton Leeds City Centre emerges as a commendable choice for business travelers, offering excellent value for both short and extended stays. The hotel garners positive feedback for its business-oriented amenities and services, making it an ideal venue for professionals.

Guests appreciate the modern, clean ambiance and functional facilities designed with business needs in mind. The spacious meeting areas, elegant conference rooms and convenient business centre receive high marks for their practicality and ease of use. Many find the business services efficient with good business desks and comfortable chairs enhancing the working experience.

Location is another key advantage; its proximity to business areas and conference venues adds to the convenience. The hotel is touted as perfect for business trips, providing a good balance of comfort and functionality. The value for money and reasonable pricing further enhance its appeal.

Friendly and helpful staff contribute to a positive stay, assisting with business needs and ensuring a seamless experience. The good selection at breakfast and dedicated lounge spaces provide suitable environments for both work and relaxation. While a minor hiccup concerning desk chair height was noted, overall, the hotel offers a commendable environment for business travelers.


No, Hampton By Hilton Leeds City Centre doesn't have any pool.

No, a spa isn't available at Hampton By Hilton Leeds City Centre.

No, Hampton By Hilton Leeds City Centre doesn't allow dogs.

No, parking facilities aren't available at Hampton By Hilton Leeds City Centre.

Yes, Hampton By Hilton Leeds City Centre has a gym.

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