Holiday Inn Express Leeds City Centre by IHG
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Holiday Inn Express Leeds City Centre by IHG, is well-regarded by guests for multiple reasons, making it a solid choice for visitors to Leeds. The hotel's prime location is a standout feature with many guests appreciating its proximity to the city center, key attractions, the university and the train station. Guests commend the easy access to public transportation and appreciate the ample parking availability, although some note that the surrounding area feels a bit industrial and the walk to the city center can be longer than expected.
Breakfast receives high praise for its variety and quality, being described as fantastic, superb and delicious. The inclusion of breakfast in the room price adds to the overall value. Despite some minor wishes for more vegetarian and vegan options, the breakfast is overwhelmingly well-received. Dinner experiences are mixed; while some guests enjoy the meals and find them reasonably priced, others mention limited options and occasional quality issues. The convenience of room service and late-night snacks is appreciated.
Rooms at the hotel are generally clean, spacious and comfortable with many guests highlighting the pleasant furnishings and family-friendly accommodations. Some guests note that the rooms feel dated and require maintenance, such as updates to carpets and improvements to air conditioning units. Despite occasional noise concerns, the rooms are well-equipped, adding to the overall pleasant stay experience.
Cleanliness throughout the hotel is consistently praised with a strong emphasis on hygiene in both rooms and communal areas. The staff at the Holiday Inn Express Leeds City Centre receive exceptional commendation for their friendliness, helpfulness and attentiveness. Guests frequently mention the staff's dedication to providing excellent service, making the hospitality one of the hotel's greatest strengths.
The wifi service is praised for its reliability and strength, adding to the convenience for both leisure and business travelers. Families find the hotel particularly accommodating with spacious rooms, child-friendly amenities and a welcoming atmosphere that caters to guests with children. The hotel is also noted for its accessibility features, offering wheelchair access and functional elevators, making it convenient for guests with disabilities.
Business travelers find the hotel suitable due to its well-equipped business facilities, meeting rooms and quiet environment. The hotel's location is convenient for business purposes and the positive service experience further enhances its appeal for business stays.
In summary, the Holiday Inn Express Leeds City Centre provides a well-rounded hotel experience with strong points in location, breakfast quality, cleanliness, staff service and family-friendliness. Despite some areas for improvement in room updates and dinner options, the hotel remains a favorable choice for a stay in Leeds.
Categories
Breakfast receives high praise for its variety and quality, being described as fantastic, superb and delicious. The inclusion of breakfast in the room price adds to the overall value. Despite some minor wishes for more vegetarian and vegan options, the breakfast is overwhelmingly well-received. Dinner experiences are mixed; while some guests enjoy the meals and find them reasonably priced, others mention limited options and occasional quality issues. The convenience of room service and late-night snacks is appreciated.
Rooms at the hotel are generally clean, spacious and comfortable with many guests highlighting the pleasant furnishings and family-friendly accommodations. Some guests note that the rooms feel dated and require maintenance, such as updates to carpets and improvements to air conditioning units. Despite occasional noise concerns, the rooms are well-equipped, adding to the overall pleasant stay experience.
Cleanliness throughout the hotel is consistently praised with a strong emphasis on hygiene in both rooms and communal areas. The staff at the Holiday Inn Express Leeds City Centre receive exceptional commendation for their friendliness, helpfulness and attentiveness. Guests frequently mention the staff's dedication to providing excellent service, making the hospitality one of the hotel's greatest strengths.
The wifi service is praised for its reliability and strength, adding to the convenience for both leisure and business travelers. Families find the hotel particularly accommodating with spacious rooms, child-friendly amenities and a welcoming atmosphere that caters to guests with children. The hotel is also noted for its accessibility features, offering wheelchair access and functional elevators, making it convenient for guests with disabilities.
Business travelers find the hotel suitable due to its well-equipped business facilities, meeting rooms and quiet environment. The hotel's location is convenient for business purposes and the positive service experience further enhances its appeal for business stays.
In summary, the Holiday Inn Express Leeds City Centre provides a well-rounded hotel experience with strong points in location, breakfast quality, cleanliness, staff service and family-friendliness. Despite some areas for improvement in room updates and dinner options, the hotel remains a favorable choice for a stay in Leeds.
Hotel Taking Steps Towards Sustainability
As an IHG property, this hotel participates in the IHG Green Engage program, an online system designed to help hotels measure and manage their environmental impact by focusing on energy, water, and waste reduction.
Business Hotel
This hotel provides standard business amenities and services.
Accessible Hotel
Holiday Inn Express Leeds City Centre provides specifically adapted accessible double rooms for wheelchair users, featuring a 360-degree turning circle for easy maneuverability. These rooms include private bathrooms with power showers, and 2 Single Beds Wheelchair Accessible Non-Smoking rooms are also available.
3-Star Hotel
Located close to the city center, this hotel offers easy access to Leeds' attractions. The hotel provides comfortable accommodations and complimentary breakfast for a convenient stay.
Family Friendly Hotel
Dog Friendly Hotel
Guest Reviews
The Holiday Inn Express Leeds City Centre enjoys a favorable reputation for its location. Many guests highlight its convenience, citing it as good, great and perfect for various needs. The hotel is within walking distance of the city center, making it accessible to key attractions, the university and the train station, typically around a 15 to 20-minute walk. In addition, its proximity to city amenities, bus stops and to venues like the Leeds Arena and Headingley cricket ground are appreciated for convenience.
There's ample parking availability, which is particularly noted by guests who prefer not to drive directly into the city center. Several reviewers point out that the hotel's location is excellent for accessing the airport via a nearby bus stop.
On the downside, some reviews mention the surrounding area feels a bit industrialized and not ideal for shopping, eating or socializing. The location is occasionally perceived as a bit far from the city center than what might ideally be expected with some noting a £10 taxi ride or a brisk walk.
Despite these few drawbacks, the hotel’s balanced distance from the hustle and bustle of the center while still maintaining easy access via public transportation or walking routes portrays it as a well-situated choice for those visiting Leeds.
The breakfast at the Holiday Inn Express Leeds City Centre by IHG, received a largely positive reception from guests. Many praised the variety and quality, noting that it was a good value addition to their stay. Guests frequently mentioned the good selection of hot and cold options with traditional staples like bacon, sausages, scrambled eggs, beans and continental foods. The quality of the breakfast was consistently highlighted as being very good with several guests describing it as fantastic, superb and delicious. The inclusion of breakfast in the room price was particularly appreciated, adding to the overall value of their stay.
However, there were some areas noted for improvement. A few guests wished for more variety, especially for vegetarian and vegan options, while others encountered items that were cold or ran out quickly. The breakfast area was sometimes described as busy or chaotic with depleted options if arriving late.
Overall, the breakfast at this hotel generally impressed with its variety, quality and convenience, contributing to a satisfying hotel experience.
Dinner at the Holiday Inn Express Leeds City Centre offers a varied experience for guests. Positively, the restaurant is described as cozy with great food and the pizzas, in particular, have received commendations for being hot, fresh and tasty. The dinner service is generally praised for being timely and efficient and it is possible to order food and have it in your room, which adds a layer of convenience. Prices for the food are considered reasonable by some and the availability of late-night snacks and sandwiches is seen as a plus.
However, there are notable downsides. Many guests highlight the limited evening meal options and occasional staff shortages that result in the unavailability of certain dishes. Some also found the quality of the evening meals to be subpar with specific complaints about reheated burgers and small portion sizes. The dining room can get crowded and service in the bar area is sometimes slow. There's also a mention of limited selection and the occasional lack of key menu items like chicken or pizza. For those looking for a varied dining experience, several nearby eateries, including an Asian and various Turkish and Iranian restaurants, offer alternatives.
Overall, while some guests find the dinner enjoyable and good value, others feel let down by the limited choices and inconsistent quality.
The Holiday Inn Express Leeds City Centre by IHG, receives a mixed but mostly positive reception from its guests regarding the quality of its rooms. Many guests appreciated the clean, spacious and comfortable rooms, noting the good size and pleasant furnishings. Rooms were often described as very clean with comfortable beds and adequate amenities including good air conditioning and decent soundproofing in some areas.
The modern and tidy bar area, as well as features like tea and coffee-making facilities and spotlessly clean en suites, add to the appeal. Guests also appreciated the large rooms that were available for families and found the overall room decor appealing.
However, several guests highlighted that the rooms felt somewhat dated and in need of an update with mentions of worn carpets, old decor and minor maintenance issues such as leaking air conditioning units and weak shower pressure. Noise was also a concern for some, particularly for rooms facing the road or near the elevators. The air conditioning was sometimes noisy or not functioning properly, adding to discomfort during warmer days.
Additionally, issues like the absence of a fridge, limited toiletries in the bathroom and small room sizes for certain group configurations were noted. Some guests mentioned unpleasant smells and a need for better cleanliness and maintenance in a few instances.
Overall, while there were some areas for improvement, the majority of guests found the rooms to be clean, comfortable and well-equipped, making it a satisfactory choice for a stay in Leeds.
Holiday Inn Express Leeds City Centre by IHG, receives mixed reviews regarding the comfort of its beds. Many guests find the beds to be extremely comfortable, leading to a pleasant night's sleep. Descriptions such as "most comfortable beds" and "super comfy bed" are common, indicating high levels of satisfaction.
However, preferences for bed firmness vary among guests. Some appreciate the firm mattresses, while others find them too hard. Several guests mention that the beds could be larger, noting that the doubles felt narrow. Although complaints about bed size and firmness surface occasionally, the majority still highlight the comfort and cleanliness of the beds.
Furthermore, the comfort of the pillows proves to be a recurring issue. While some find them comfortable, others describe them as too hard or lumpy. The sofa beds receive notably negative feedback, often described as lumpy and uncomfortable, especially for older children or adults.
Overall, Holiday Inn Express Leeds City Centre manages to deliver a generally comfortable sleeping experience, despite some variation in individual preferences and occasional issues with pillows and sofa beds.
'Holiday Inn Express Leeds City Centre by IHG' receives consistent praise for its cleanliness. Guest reviews highlight the spotless and well-maintained rooms with many describing them as clean, comfortable and modern. The overall tidiness extends to communal areas and facilities, reinforcing a strong sense of hygiene throughout the hotel. Despite some isolated incidents of dust, old carpets and occasional stains, the positive reviews overwhelmingly outnumber the few negative comments. Additionally, the hotel staff's friendliness and the cleanliness of the breakfast area contribute positively to guest experiences, making it a reliable choice for a clean and comfortable stay in Leeds.
Visitors to the Holiday Inn Express Leeds City Centre consistently highlight the exceptional service provided by the hotel's staff. Guests have found the staff to be happy, helpful and attentive, contributing significantly to a pleasant stay. Many reviews stress the friendliness and the accommodating nature of the team, noting that nothing was too much trouble for them. Receptionists like Isabella, Sian and Ellie receive particular praise for their professionalism and willingness to go above and beyond.
Reviewers frequently mention the great customer service and the positive attitudes encountered throughout the hotel, from the reception desk to the restaurant and housekeeping. The breakfast staff, bartenders and night desk personnel also garnered appreciation for their courteous and efficient service.
Instances of staff members personally handling issues, assisting with parking and ensuring smooth check-ins and check-outs demonstrate their commitment to providing excellent service. David and Brandon, in particular, have been singled out for their exceptional efforts. With staff members described as a credit to the hotel, the overall impression is one of a team dedicated to enhancing guests' experiences through warm, friendly and professional service.
In summary, the Holiday Inn Express Leeds City Centre succeeds in laying a strong emphasis on exceptional hospitality with numerous guests commending the staff for their kindness, efficiency and overall helpfulness.
The Holiday Inn Express Leeds City Centre by IHG, has received positive feedback for its wifi amenities. Guests have consistently noted the excellent, strong and reliable wifi connection available throughout their stays. The high-speed wifi ensures constant connectivity, making it easy for guests to stay connected whether they're in their rooms or elsewhere in the hotel. Additionally, the wifi is complimentary, which adds extra value to the stay. While a few mentioned minor issues, the overall sentiment is that the wifi service is robust and meets the needs of travelers effectively.
Holiday Inn Express Leeds City Centre stands out as an excellent choice for families, offering a range of amenities and accommodations that cater specifically to guests with children. Families consistently praise the hotel's family-friendly atmosphere and child-centric services. From spacious family rooms that can comfortably house a family of four, including teenagers, to child-friendly amenities like cots and sofa beds, the hotel makes every effort to ensure a comfortable stay for families of all sizes.
Children who have stayed at the hotel seem to love it with many parents noting the play areas and kids' activities available as significant highlights. The hotel’s location also proves ideal for family visits, particularly for those traveling to Leeds to visit relatives. Additionally, the self-service breakfast, offering a wide variety of choices, has been a hit among younger guests.
The staff's friendliness and helpfulness further enhance the staying experience, providing a welcoming environment for families. Despite a few minor inconveniences like room sizing and specific bed requests, the overall feedback from families is overwhelmingly positive. With thoughtful considerations such as assigning quieter rooms for guests with young children and accommodating evening meals, the hotel exemplifies high attention to family needs.
Moreover, the hotel is dubbed a fantastic value for money, particularly beneficial for families traveling with children. Many guests express their intent to return, asserting that the Holiday Inn Express Leeds City Centre will be their first choice for future stays in Leeds. Whether it's for a quick family getaway or a longer visit, the hotel ensures a delightful and stress-free experience for both parents and their children.
Holiday Inn Express Leeds City Centre by IHG, is a suitable choice for business travelers. Guests have noted the availability of a well-equipped business center and meeting rooms, along with conference facilities and catering services for business events, making it an excellent venue for business stays. The hotel's quiet environment further enhances its appeal for business trips.
Welcoming and friendly service, particularly from the receptionist Beth, has been highlighted as a positive aspect of the guest experience. The hotel offers comfortable rooms with amenities such as a microwave, plates and cutlery downstairs and in-room ironing facilities convenient for business travelers.
Guests have found the breakfast to be commendable with a good variety of options, complementing a comfortable stay overall. The hotel's convenient location, close to offices and perfect for business travel, has been appreciated by many. While the parking was mentioned as being quite costly, the value for money and good business spaces provided compensates well for this.
Overall, Holiday Inn Express Leeds City Centre offers a comfortable and practical option for business travelers with adequate facilities and a good price-value ratio.
The Holiday Inn Express Leeds City Centre, an IHG Hotel, is praised for its accessibility features, making it a convenient option for guests with disabilities. The hotel offers wheelchair accessibility and provides ramp access for easy entry. It boasts accessible rooms and facilities, as well as a functional elevator and walk-in showers, which are particularly appreciated by guests. The nearby airport and direct access to the motorway contribute to the hotel's prime location. Additionally, disabled parking is available, along with proximity to electric car chargers. Despite some minor issues such as a raised shower tray, the overall accessibility and convenience at this location cater well to guests with disabilities.
Holiday Inn Express Leeds City Centre by IHG, is highly regarded for its welcoming environment and supportive policies for guests traveling with pets. The hotel stands out as a dog-friendly establishment, permitting pets and providing a pet-friendly atmosphere that many find accommodating. Guests have highlighted the hotel's clear and reasonable pet policies, making it easier for them to plan their stay.
Visitors appreciated the special treatment their furry friends received, including dog welcome bags, water bowls in reception and even paper bags to take some food for the dogs. The staff's friendliness and helpfulness, particularly towards pets, received ample praise. The hotel is well-suited for dog owners, offering comfortable and clean accommodations for both humans and their canine companions.
Its proximity to dog walking areas and the city center enhances its appeal, making it convenient for pet owners who need to take their dogs out. Although there is an extra charge for bringing a dog with some guests noting it as higher compared to other locations, the overall sentiment remains positive due to the extensive support and amenities provided for pets.
The establishment's pet-friendly demeanor is further emphasized by specific instances of consideration, like making a dog a priority during stays or offering welcome treat packs to ensure pets feel just as comfortable as their owners. This thoughtful approach makes Holiday Inn Express Leeds City Centre a recommended choice for those traveling with dogs.
Location Show Map
Location
There's ample parking availability, which is particularly noted by guests who prefer not to drive directly into the city center. Several reviewers point out that the hotel's location is excellent for accessing the airport via a nearby bus stop.
On the downside, some reviews mention the surrounding area feels a bit industrialized and not ideal for shopping, eating or socializing. The location is occasionally perceived as a bit far from the city center than what might ideally be expected with some noting a £10 taxi ride or a brisk walk.
Despite these few drawbacks, the hotel’s balanced distance from the hustle and bustle of the center while still maintaining easy access via public transportation or walking routes portrays it as a well-situated choice for those visiting Leeds.
Breakfast
However, there were some areas noted for improvement. A few guests wished for more variety, especially for vegetarian and vegan options, while others encountered items that were cold or ran out quickly. The breakfast area was sometimes described as busy or chaotic with depleted options if arriving late.
Overall, the breakfast at this hotel generally impressed with its variety, quality and convenience, contributing to a satisfying hotel experience.
Dinner
However, there are notable downsides. Many guests highlight the limited evening meal options and occasional staff shortages that result in the unavailability of certain dishes. Some also found the quality of the evening meals to be subpar with specific complaints about reheated burgers and small portion sizes. The dining room can get crowded and service in the bar area is sometimes slow. There's also a mention of limited selection and the occasional lack of key menu items like chicken or pizza. For those looking for a varied dining experience, several nearby eateries, including an Asian and various Turkish and Iranian restaurants, offer alternatives.
Overall, while some guests find the dinner enjoyable and good value, others feel let down by the limited choices and inconsistent quality.
Rooms
The modern and tidy bar area, as well as features like tea and coffee-making facilities and spotlessly clean en suites, add to the appeal. Guests also appreciated the large rooms that were available for families and found the overall room decor appealing.
However, several guests highlighted that the rooms felt somewhat dated and in need of an update with mentions of worn carpets, old decor and minor maintenance issues such as leaking air conditioning units and weak shower pressure. Noise was also a concern for some, particularly for rooms facing the road or near the elevators. The air conditioning was sometimes noisy or not functioning properly, adding to discomfort during warmer days.
Additionally, issues like the absence of a fridge, limited toiletries in the bathroom and small room sizes for certain group configurations were noted. Some guests mentioned unpleasant smells and a need for better cleanliness and maintenance in a few instances.
Overall, while there were some areas for improvement, the majority of guests found the rooms to be clean, comfortable and well-equipped, making it a satisfactory choice for a stay in Leeds.
Beds
However, preferences for bed firmness vary among guests. Some appreciate the firm mattresses, while others find them too hard. Several guests mention that the beds could be larger, noting that the doubles felt narrow. Although complaints about bed size and firmness surface occasionally, the majority still highlight the comfort and cleanliness of the beds.
Furthermore, the comfort of the pillows proves to be a recurring issue. While some find them comfortable, others describe them as too hard or lumpy. The sofa beds receive notably negative feedback, often described as lumpy and uncomfortable, especially for older children or adults.
Overall, Holiday Inn Express Leeds City Centre manages to deliver a generally comfortable sleeping experience, despite some variation in individual preferences and occasional issues with pillows and sofa beds.
Cleanliness
Staff
Reviewers frequently mention the great customer service and the positive attitudes encountered throughout the hotel, from the reception desk to the restaurant and housekeeping. The breakfast staff, bartenders and night desk personnel also garnered appreciation for their courteous and efficient service.
Instances of staff members personally handling issues, assisting with parking and ensuring smooth check-ins and check-outs demonstrate their commitment to providing excellent service. David and Brandon, in particular, have been singled out for their exceptional efforts. With staff members described as a credit to the hotel, the overall impression is one of a team dedicated to enhancing guests' experiences through warm, friendly and professional service.
In summary, the Holiday Inn Express Leeds City Centre succeeds in laying a strong emphasis on exceptional hospitality with numerous guests commending the staff for their kindness, efficiency and overall helpfulness.
Wi-Fi
Family
Children who have stayed at the hotel seem to love it with many parents noting the play areas and kids' activities available as significant highlights. The hotel’s location also proves ideal for family visits, particularly for those traveling to Leeds to visit relatives. Additionally, the self-service breakfast, offering a wide variety of choices, has been a hit among younger guests.
The staff's friendliness and helpfulness further enhance the staying experience, providing a welcoming environment for families. Despite a few minor inconveniences like room sizing and specific bed requests, the overall feedback from families is overwhelmingly positive. With thoughtful considerations such as assigning quieter rooms for guests with young children and accommodating evening meals, the hotel exemplifies high attention to family needs.
Moreover, the hotel is dubbed a fantastic value for money, particularly beneficial for families traveling with children. Many guests express their intent to return, asserting that the Holiday Inn Express Leeds City Centre will be their first choice for future stays in Leeds. Whether it's for a quick family getaway or a longer visit, the hotel ensures a delightful and stress-free experience for both parents and their children.
Business
Welcoming and friendly service, particularly from the receptionist Beth, has been highlighted as a positive aspect of the guest experience. The hotel offers comfortable rooms with amenities such as a microwave, plates and cutlery downstairs and in-room ironing facilities convenient for business travelers.
Guests have found the breakfast to be commendable with a good variety of options, complementing a comfortable stay overall. The hotel's convenient location, close to offices and perfect for business travel, has been appreciated by many. While the parking was mentioned as being quite costly, the value for money and good business spaces provided compensates well for this.
Overall, Holiday Inn Express Leeds City Centre offers a comfortable and practical option for business travelers with adequate facilities and a good price-value ratio.
Accessible
Dog Friendly
Visitors appreciated the special treatment their furry friends received, including dog welcome bags, water bowls in reception and even paper bags to take some food for the dogs. The staff's friendliness and helpfulness, particularly towards pets, received ample praise. The hotel is well-suited for dog owners, offering comfortable and clean accommodations for both humans and their canine companions.
Its proximity to dog walking areas and the city center enhances its appeal, making it convenient for pet owners who need to take their dogs out. Although there is an extra charge for bringing a dog with some guests noting it as higher compared to other locations, the overall sentiment remains positive due to the extensive support and amenities provided for pets.
The establishment's pet-friendly demeanor is further emphasized by specific instances of consideration, like making a dog a priority during stays or offering welcome treat packs to ensure pets feel just as comfortable as their owners. This thoughtful approach makes Holiday Inn Express Leeds City Centre a recommended choice for those traveling with dogs.
No, Holiday Inn Express Leeds City Centre by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Leeds City Centre by IHG.
Yes, Holiday Inn Express Leeds City Centre by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express Leeds City Centre by IHG.
No, Holiday Inn Express Leeds City Centre by IHG doesn't have a gym.
Location Show Map
More Options
