Bastion Hotel Leiden Voorschoten
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Summary of reviewsBastion Hotel Leiden Voorschoten offers a balanced experience with notable strengths and some areas for improvement.
**Location:** The hotel is strategically situated near main roads and highways, facilitating easy access to both Leiden and The Hague. Despite being close to major roads, it resides on a quiet, traffic-free street, providing a peaceful retreat. The location suits various travel needs and the free, ample parking is a significant advantage for guests traveling by car. Though some noise was noted due to nearby roads, the friendly reception staff and clean, well-maintained facilities enhance the overall experience.
**Breakfast:** Guests generally praise the breakfast for its quality and variety. Many appreciate the plentiful and delicious offerings, highlighting the well-prepared items and the option to have eggs fried to order. The buffet is diverse, featuring freshly cooked omelets and good coffee. However, there are occasional issues with replenishment and messiness. Some guests feel that the variety could be greater and the cost lower. Despite these points, the attentive staff contribute positively to the breakfast experience.
**Staff:** The staff at the hotel receive consistent high praise for their friendliness and helpfulness. The reception team, in particular, is recognized for their cheerful and accommodating demeanor, significantly enhancing the guest experience. Specific staff members, like Darren, are singled out for their exceptional service and pleasant interaction, leaving a lasting positive impression.
**Parking:** Parking at the hotel is highly appreciated by guests. The free, convenient and plentiful parking options contribute to a hassle-free experience, making it an attractive feature for those traveling by car.
**Rooms:** The rooms present a mixed experience. Positives include soft and comfortable beds offering a restful night's sleep and generally quiet environments. However, recurring issues such as small, dark rooms, outdated decor and insufficient amenities detract from the experience. Cleanliness is also a concern with reports of unvacuumed floors, dusty windowsills and unmaintained furniture. Some rooms suffer from a lack of air conditioning and inadequate ventilation, leading to discomfort, especially in warmer weather.
**Dinner:** Dinner experiences are varied with some guests enjoying the restaurant while others report long waiting times, inconsistent food quality and occasional closures. Specific dishes like schnitzel have been described as dry and inedible, indicating room for improvement in the dining offerings.
**Cleanliness:** Cleanliness is an area needing significant improvement. Guests report issues ranging from unvacuumed floors to mold in bathrooms and damp towels. The presence of old furniture, musty smells and fine dust further detracts from the quality of the stay, contributing to a generally "grimy" feeling throughout the hotel.
**Beds:** Beds receive mixed feedback. While many guests find the beds very comfortable and great for a one-night stay, others feel they are too soft or narrow with some beds sliding apart. The hotel aims to provide a cozy sleeping experience, although preferences for mattress firmness may affect guest comfort.
In summary, Bastion Hotel Leiden Voorschoten excels in strategic location, friendly staff and convenient parking, providing a satisfactory stay for guests. However, areas such as room conditions, cleanliness and dinner service require improvement to enhance the overall guest experience.
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**Location:** The hotel is strategically situated near main roads and highways, facilitating easy access to both Leiden and The Hague. Despite being close to major roads, it resides on a quiet, traffic-free street, providing a peaceful retreat. The location suits various travel needs and the free, ample parking is a significant advantage for guests traveling by car. Though some noise was noted due to nearby roads, the friendly reception staff and clean, well-maintained facilities enhance the overall experience.
**Breakfast:** Guests generally praise the breakfast for its quality and variety. Many appreciate the plentiful and delicious offerings, highlighting the well-prepared items and the option to have eggs fried to order. The buffet is diverse, featuring freshly cooked omelets and good coffee. However, there are occasional issues with replenishment and messiness. Some guests feel that the variety could be greater and the cost lower. Despite these points, the attentive staff contribute positively to the breakfast experience.
**Staff:** The staff at the hotel receive consistent high praise for their friendliness and helpfulness. The reception team, in particular, is recognized for their cheerful and accommodating demeanor, significantly enhancing the guest experience. Specific staff members, like Darren, are singled out for their exceptional service and pleasant interaction, leaving a lasting positive impression.
**Parking:** Parking at the hotel is highly appreciated by guests. The free, convenient and plentiful parking options contribute to a hassle-free experience, making it an attractive feature for those traveling by car.
**Rooms:** The rooms present a mixed experience. Positives include soft and comfortable beds offering a restful night's sleep and generally quiet environments. However, recurring issues such as small, dark rooms, outdated decor and insufficient amenities detract from the experience. Cleanliness is also a concern with reports of unvacuumed floors, dusty windowsills and unmaintained furniture. Some rooms suffer from a lack of air conditioning and inadequate ventilation, leading to discomfort, especially in warmer weather.
**Dinner:** Dinner experiences are varied with some guests enjoying the restaurant while others report long waiting times, inconsistent food quality and occasional closures. Specific dishes like schnitzel have been described as dry and inedible, indicating room for improvement in the dining offerings.
**Cleanliness:** Cleanliness is an area needing significant improvement. Guests report issues ranging from unvacuumed floors to mold in bathrooms and damp towels. The presence of old furniture, musty smells and fine dust further detracts from the quality of the stay, contributing to a generally "grimy" feeling throughout the hotel.
**Beds:** Beds receive mixed feedback. While many guests find the beds very comfortable and great for a one-night stay, others feel they are too soft or narrow with some beds sliding apart. The hotel aims to provide a cozy sleeping experience, although preferences for mattress firmness may affect guest comfort.
In summary, Bastion Hotel Leiden Voorschoten excels in strategic location, friendly staff and convenient parking, providing a satisfactory stay for guests. However, areas such as room conditions, cleanliness and dinner service require improvement to enhance the overall guest experience.
Hotel with EV Charging Stations
Business Hotel
Hotel with Parking
EV charging stations
3-Star Hotel
Guest Reviews
The Bastion Hotel Leiden Voorschoten boasts a convenient location that suits a variety of travel needs. Strategically situated near main roads and highways, it provides easy access to both Leiden and The Hague. The hotel is also a quick bus ride away from Leiden's city center, offering a balance between urban proximity and quieter surroundings.
One of the standout features for many guests is the ample free parking, making it a hassle-free option for those traveling by car. Despite being close to major roads, the hotel is nestled in a quiet, traffic-free street, offering a peaceful retreat.
While not located in the downtown area, the hotel’s pricing reflects its position, offering a more economical option for those willing to stay a short distance from the city hub. Public transport connections are robust with bus stops conveniently located near the hotel, allowing guests to easily reach Leiden and The Hague.
The nearby amenities, combined with friendly reception staff and clean, well-maintained facilities, make it a feasible option for travelers. Though some guests mentioned noise due to the major road and had mixed impressions of the surrounding area, the overall location of the Bastion Hotel Leiden Voorschoten is practical for both business and leisure visitors.
Bastion Hotel Leiden Voorschoten offers a generally well-received breakfast experience with many guests praising its quality and variety. The breakfast is described as good, plentiful and delicious with specific compliments on the well-prepared items and the option to have eggs fried to order. The buffet is noted for its diversity and the availability of a range of options, including freshly cooked omelets and very good coffee.
However, some feedback points to areas needing improvement, such as inconsistent replenishment of items and occasional messiness. While many find the breakfast satisfactory and delicious, a few guests feel that the assortment could be more extensive and that the cost is high for what is offered. Despite these mixed reviews, the attentive staff and the continuous replenishment of the breakfast items contribute positively to the overall experience.
Overall, it appears that the breakfast service at Bastion Hotel Leiden Voorschoten is quite good and appreciated by most guests, though some feel it could offer better value and variety.
The experiences regarding dinner at Bastion Hotel Leiden Voorschoten have been mixed. While some guests found the restaurant to be a great place, others encountered issues such as no dinner service, long waiting times and disappointing food quality, describing meals like schnitzel as dry and inedible. Additionally, there were instances when the restaurant was closed or lacked service altogether, contributing to an overall varied dining experience.
Bastion Hotel Leiden Voorschoten presents a mixed experience for its guests, primarily driven by a few standout positives amidst various concerns. The rooms here are notably small and often described as dark with lighting being a recurring issue. However, the environment inside the rooms is generally quiet with a comfortable temperature, a relief for those looking for some peace.
The beds receive commendation for their softness, ensuring a restful night’s sleep, although some reviews mention a rather low mattress. Cleanliness is a point of contention; while some guests find the room and bathroom very clean, others call attention to issues such as dirty fans, cigarette smells and blood spots on pillows.
The decor and furnishings look outdated and could use a refresh to meet modern standards. Functional aspects like a crooked toilet seat, a wobbly toilet paper holder and chipped paint on doors and walls reflect a lack of attention to detail. Amenities such as a hairdryer and coffee-making facilities are missing or insufficient, catering poorly to guest convenience.
Moreover, the rooms tend to get very warm with some guests finding the climate unbearable due to the absence of air conditioning and small windows that don’t facilitate adequate ventilation. Traffic noise and noise from the highway are also mentioned by guests staying in rooms facing the street.
In summary, while Bastion Hotel Leiden Voorschoten offers soft beds and a quiet environment, significant improvements in room lighting, cleanliness, decor upgrades and better amenities are needed to elevate the guest experience.
The beds at Bastion Hotel Leiden Voorschoten received mixed feedback from guests. Many appreciated the beds, describing them as comfortable, great, good and very good. Some guests even found the beds wonderfully soft, perfect for a one-night stay. However, there were also mentions of the beds being too soft with one guest likening the experience to feeling like being in a hammock. Issues were noted with some beds sliding apart and a few guests found the beds either narrow or worn out. Despite these varied opinions, the consensus suggests that the hotel aims to provide a cozy sleeping experience, though preferences for mattress firmness may affect individual comfort levels.
The cleanliness of the Bastion Hotel Leiden Voorschoten has been a consistent concern among guests. Many have noted that the rooms suffer from a lack of care with issues ranging from unvacuumed floors and dusty windowsills to dirty carpets and unmaintained furniture. The bathrooms, in particular, received frequent complaints about poor hygiene with reports of mold in showers, hair on surfaces and unclean toilets. Guests also mentioned issues such as damp and smelly towels, spider webs on ceilings and walls and a generally "grimy" feeling throughout the hotel. The old furniture and musty smells did little to improve the overall experience. The lack of regular room cleaning and the presence of fine dust further detracted from the quality of the stay. Overall, cleanliness appears to be an area in need of significant improvement at this hotel.
At Bastion Hotel Leiden Voorschoten, the staff consistently receives high praise for their friendliness and helpfulness. Guests frequently note the team's friendliness and attentiveness, which significantly enhances the overall experience. The reception staff, in particular, are recognized for their cheerful and accommodating demeanor. Specific mentions highlight team members like Darren, who stands out for his helpful, caring and humorous nature.
The staff's responsiveness and politeness are recurring themes with the young team being described as spontaneous and enthusiastic. The lady at the reception is commended for her incredible niceness and those serving breakfast also receive positive remarks for their friendliness.
While there were a few comments on language skills and motivation, the overall impression is that the staff's dedication and pleasant interaction leave a lasting positive impact on guests. The combination of a welcoming team and an accessible location makes for a commendable stay at this hotel.
Bastion Hotel Leiden Voorschoten consistently receives praise for its parking options. Guests appreciate the free parking available directly in front of the hotel, describing it as convenient and plentiful. There are numerous free parking spaces and parking directly in front of the hotel is particularly easy. The ample parking options contribute to a hassle-free experience, making it an attractive feature for those traveling by car. Overall, guests find the parking situation at the hotel to be notably satisfactory and well-maintained.
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Location
One of the standout features for many guests is the ample free parking, making it a hassle-free option for those traveling by car. Despite being close to major roads, the hotel is nestled in a quiet, traffic-free street, offering a peaceful retreat.
While not located in the downtown area, the hotel’s pricing reflects its position, offering a more economical option for those willing to stay a short distance from the city hub. Public transport connections are robust with bus stops conveniently located near the hotel, allowing guests to easily reach Leiden and The Hague.
The nearby amenities, combined with friendly reception staff and clean, well-maintained facilities, make it a feasible option for travelers. Though some guests mentioned noise due to the major road and had mixed impressions of the surrounding area, the overall location of the Bastion Hotel Leiden Voorschoten is practical for both business and leisure visitors.
Breakfast
However, some feedback points to areas needing improvement, such as inconsistent replenishment of items and occasional messiness. While many find the breakfast satisfactory and delicious, a few guests feel that the assortment could be more extensive and that the cost is high for what is offered. Despite these mixed reviews, the attentive staff and the continuous replenishment of the breakfast items contribute positively to the overall experience.
Overall, it appears that the breakfast service at Bastion Hotel Leiden Voorschoten is quite good and appreciated by most guests, though some feel it could offer better value and variety.
Dinner
Rooms
The beds receive commendation for their softness, ensuring a restful night’s sleep, although some reviews mention a rather low mattress. Cleanliness is a point of contention; while some guests find the room and bathroom very clean, others call attention to issues such as dirty fans, cigarette smells and blood spots on pillows.
The decor and furnishings look outdated and could use a refresh to meet modern standards. Functional aspects like a crooked toilet seat, a wobbly toilet paper holder and chipped paint on doors and walls reflect a lack of attention to detail. Amenities such as a hairdryer and coffee-making facilities are missing or insufficient, catering poorly to guest convenience.
Moreover, the rooms tend to get very warm with some guests finding the climate unbearable due to the absence of air conditioning and small windows that don’t facilitate adequate ventilation. Traffic noise and noise from the highway are also mentioned by guests staying in rooms facing the street.
In summary, while Bastion Hotel Leiden Voorschoten offers soft beds and a quiet environment, significant improvements in room lighting, cleanliness, decor upgrades and better amenities are needed to elevate the guest experience.
Beds
Cleanliness
Staff
The staff's responsiveness and politeness are recurring themes with the young team being described as spontaneous and enthusiastic. The lady at the reception is commended for her incredible niceness and those serving breakfast also receive positive remarks for their friendliness.
While there were a few comments on language skills and motivation, the overall impression is that the staff's dedication and pleasant interaction leave a lasting positive impact on guests. The combination of a welcoming team and an accessible location makes for a commendable stay at this hotel.
Parking
No, Bastion Hotel Leiden Voorschoten doesn't have any pool.
No, a spa isn't available at Bastion Hotel Leiden Voorschoten.
No, Bastion Hotel Leiden Voorschoten doesn't allow dogs.
Yes, parking facilities are available at Bastion Hotel Leiden Voorschoten.
No, Bastion Hotel Leiden Voorschoten doesn't have a gym.
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