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Summary of reviewsHotel Engelhorn earns high praise from guests for its exceptional service and amenities, providing a positive experience primarily through its conveniently-located and well-maintained facility. Its strategic location near the motorway and tram stops offers easy accessibility for travelers looking to explore Heidelberg and surrounding cities while also benefiting from close proximity to supermarkets, restaurants and a quiet suburban area.
The hotel's breakfast has received rave reviews for its quality, variety and presentation. Guests enjoy a plentiful and delicious breakfast buffet with fresh products, accommodating special dietary requests and featuring treats like fresh rolls and homemade items. Dinner options are also highly regarded, notably the exceptional Italian restaurant Il Caminetto next door, offering freshly made dishes and standout pizzas.
Spacious, modern and meticulously clean rooms enhance the overall experience at Hotel Engelhorn. Guests highlight the tasteful decor, modern amenities like air conditioning and minibars and the cleanliness maintained throughout the hotel. The facility receives commendations for its quiet atmosphere, soundproofing and functional bathrooms, making it a highly recommended place to stay despite minor issues with noise and curtain thinness.
The hotel's commitment to cleanliness is a hallmark with numerous guests noting the spotlessly clean rooms and common areas. The thoroughness and impeccable service of the cleaning team contribute to a comfortable and pleasant stay, alongside the well-furnished, inviting rooms.
Exceptional service characterizes the staff at Hotel Engelhorn, consistently described as friendly, helpful and accommodating. The staff's professionalism, knowledge and personal touch create a welcoming environment. Efficient check-in/check-out processes and the ability to communicate in English further enhance guest convenience.
The free WiFi service receives general approval for its reliability and efficiency, despite occasional issues with connectivity and security that are promptly addressed by the staff.
A family-friendly atmosphere makes Hotel Engelhorn an ideal choice for travelers with children. The hotel offers family rooms, additional beds for children at no extra charge and bike rentals, providing a cozy, hospitable atmosphere distinct from chain hotels.
Guests also commend the beds for their comfort with high-quality, firm mattresses contributing to restful sleep. Overall, the combination of strategic location, excellent breakfast, clean and modern accommodations and outstanding service makes Hotel Engelhorn a top choice for both short stays and extended explorations of the region. Show more
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Categories
4-Star Hotel
This hotel offers comfortable accommodations and is known for its excellent service and amenities. The overall experience ensures a pleasant and relaxing stay for guests.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Gym
Room Types
Single RoomAir-conditioned room with a flat-screen TV, free Wi-Fi and a private bathroom.
Double RoomAir-conditioned room with a flat-screen TV, free Wi-Fi and a private bathroom.
SuiteAir-conditioned room with a flat-screen TV, free Wi-Fi and a private bathroom.
Features an extra seating area and free tea/coffee facilities.
Almost all suites have a balcony.
Comfort Double RoomAir-conditioned room with a flat-screen TV, free Wi-Fi and a private bathroom.
Features free tea/coffee facilities.
Comfort Single RoomAir-conditioned room with a flat-screen TV, free Wi-Fi and a private bathroom.
Features free tea/coffee facilities.
Small Double RoomAir-conditioned room with a flat-screen TV, free Wi-Fi and a private bathroom.
Guest Reviews
8.8
Excellent
Location
Hotel Engelhorn is praised for its strategic location, making it an ideal stopover spot for travelers. Conveniently situated near the motorway, it offers easy accessibility for those driving with ample parking available in front of the hotel. The hotel is close to public transportation, including a tram stop within walking distance, providing effortless access to the city of Heidelberg. The proximity to Heidelberg makes it a suitable base for exploring the historic town with various transportation options ensuring a swift journey. Guests also appreciate the good connections to surrounding cities and the centrality for excursions.
The hotel is located in a quiet suburban area, although it is on a busy street, which might lead to occasional noise. Nevertheless, many found the noise levels to be non-disturbing. The location also benefits from good infrastructure, being close to supermarkets, restaurants and the city center of Leimen, which is just a short walk away. The area is not particularly scenic but is functional and convenient for travelers.
Overall, Hotel Engelhorn is well-regarded for its ease of access, proximity to key locations and practicality for both short stays and longer explorations of the region.
Breakfast
Hotel Engelhorn has garnered numerous positive reviews for its breakfast offerings, earning high praise from guests for its quality, variety and presentation. Many reviews highlight the delicious and rich breakfast buffet, which features fresh products like various cheeses, meats, fresh fruit, yogurt and bread, often praised for being hygienically portioned in jars. Special dietary requests such as gluten-free options are also well-accommodated, though options for vegans appear limited.
Guests appreciate the extensive selection that caters to diverse tastes, including sweet and savory options, freshly brewed coffee and teas via Nespresso machines. The breakfast area, though occasionally described as somewhat cramped, is often noted for being well-maintained and inviting. Fresh rolls, homemade treats and a variety of egg dishes add to the appeal.
Overall, the breakfast at Hotel Engelhorn leaves little to be desired, offering a plentiful and delicious start to the day that has consistently impressed visitors.
Dinner
At Hotel Engelhorn, guests frequently praise the fabulous Italian restaurant conveniently located next door. Known for its freshly made dishes and lovely staff, the restaurant, Il Caminetto, comes highly recommended and is a definite highlight for many visitors. Whether looking for a great meal after a day of exploring or a delicious dinner for a cozy evening in, this dining spot is a top choice. The pizzeria aspect is particularly noted for its exceptional pizzas. Guests also appreciated the extensive and tasty breakfast buffet offered at the hotel, featuring organic and homemade products presented in portion jars without plastic packaging. For those dining out on a Monday, when Il Caminetto is closed, alternatives such as the nearby Leimener Brauhaus provide good options. The well-reviewed meals significantly enhance the overall experience of staying at Hotel Engelhorn, making it an excellent choice for those who appreciate good food.
Rooms
Hotel Engelhorn has garnered glowing reviews for its spacious, modern and impeccably clean rooms. Guests commonly praise the recently renovated structure, highlighting the stylish and tasteful decor. The rooms are notably large, equipped with modern amenities such as air conditioning, minibars and ample storage space. Many rooms also feature balconies that enhance the overall experience. The facilities extend to well-appointed bathrooms, which are often described as very nice and functional.
The cleanliness of the hotel is a recurring theme with numerous guests noting the spotlessly clean and welcoming atmosphere of both the rooms and common areas. The hotel also receives high marks for its soundproofing, ensuring a quiet and restful stay.
Moreover, the breakfast at Hotel Engelhorn is impressive and receives strong positive feedback for its variety and quality. The overall positive sentiment is supported by the excellent furnishings, thoughtful room arrangements and the comfort provided.
Even though there are occasional mentions of thin curtains and slight noise in some rooms, these minor drawbacks are overshadowed by the overwhelmingly positive aspects of the hotel's accommodations. The combination of modern design, spaciousness and meticulous attention to detail makes Hotel Engelhorn a highly recommended place to stay.
Beds
The beds at Hotel Engelhorn have garnered overwhelmingly positive feedback from guests, frequently described as super comfortable, even being highlighted for their height and size. Visitors often note the high quality of the mattresses, mentioning them as good, firm and well-maintained with some rooms now featuring new ones. While a few guests found the mattresses either too firm or too soft, the overall consensus emphasizes comfort and restful sleep. Many reviews commend the beds for contributing significantly to a good night's rest with guests repeatedly calling them superb, great and very comfortable. Additionally, the hotel is noted for providing additional beds for children at no extra cost, demonstrating an effort to ensure comfort for all guests.
Cleanliness
Hotel Engelhorn consistently impresses guests with its extraordinary level of cleanliness. Descriptions repeatedly highlight the spotlessly clean environment, extending from the rooms to the entirety of the facility. Reviewers frequently note the rooms are quiet, modern and well-maintained, contributing to a comfortable and pleasant stay. The cleanliness of the hotel is often described as top notch with the cleaning team receiving commendations for their thoroughness and impeccable service. Guests appreciate the well-furnished, spacious rooms that are meticulously clean, making them highly comfortable and inviting. The entire hotel is praised for being tidy and organized with a cozy atmosphere that enhances the guest experience.
Moreover, the hotel's commitment to cleanliness extends to all corners, including sanitary facilities and common areas, ensuring a hygienic and appealing environment for all visitors. The property itself is noted for being well-built and brand new, further adding to its appeal. With consistent comments on excellent overall cleanliness and kind, helpful staff, Hotel Engelhorn offers an impeccable standard of hospitality that meets and exceeds guest expectations.
Staff
The staff at Hotel Engelhorn consistently receive high praise for their exceptional service and hospitality. Frequent descriptors in reviews for the staff include friendly, helpful and accommodating. Guests note that the staff, including both reception and housekeeping, are not only attentive and kind but also demonstrate a high level of professionalism and knowledge. The warm welcome guests receive is often paired with efficient check-in and check-out processes. Many reviewers appreciated the personal touches, such as welcome treats on their pillows and the staff’s eagerness to provide insider tips for local excursions. Guests also highlighted the staff's ability to communicate effectively in English, which enhances the overall convenience of their stay. According to the reviews, the hotel staff go above and beyond, fulfilling every feasible wish and sometimes even exceeding expectations. The consistently positive remarks about the team reflect a dedication to excellent customer service, creating a welcoming and comfortable environment that leaves a lasting impression on visitors.
Wi-Fi
Hotel Engelhorn generally receives favorable remarks regarding its WiFi service. Guests frequently highlight the good internet quality and the fact that free WiFi is readily available throughout the hotel, including in rooms. Many reviews mention that the WiFi worked well and functioned decently for most needs. However, some guests did encounter issues, such as intermittent dropouts and occasional failures, though these issues were typically resolved promptly by the hotel staff. A minor concern was raised about the WiFi security, suggesting there is room for improvement in this area. Overall, while the WiFi service at Hotel Engelhorn is largely reliable and efficient, there are instances where connectivity could be improved.
Family
Hotel Engelhorn offers a welcoming and child-friendly environment with a family atmosphere, ideal for both short and long stays. The hotel is family-run, exuding friendliness and warmth, making guests feel at home. Comfortable rooms with ample space, including family rooms with balconies, accommodate families well. The staff sets up additional beds for children without extra charges, enhancing convenience for families. The hotel also features bike rentals, adding an element of outdoor fun for guests. The difference between this family-run establishment and chain hotels is immediately apparent, thanks to its cozy ambiance and personalized service. Perfect for away travelers, the large, comfortable rooms are particularly suited for those passing through or looking for a one-night stay.
No, Hotel Engelhorn doesn't have any pool.
No, a spa isn't available at Hotel Engelhorn.
Yes, Hotel Engelhorn welcomes dogs.
No, parking facilities aren't available at Hotel Engelhorn.