Lens, 282, route de la bassée50.453165,2.818107(Show on Map)
7.0
Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Campanile Lens enjoys a prime location, conveniently situated near major roads and highways, making it an ideal stop for travelers on the go. Its proximity to the city center, Lens2 shopping center, the Louvre Lens and the football stadium adds to its appeal. Guests appreciate the hotel's quiet surroundings, enclosed yard and secure parking, which is especially beneficial for pet owners and those traveling by car.
The breakfast offerings at Campanile Lens receive mixed reviews. While many guests praise the quality and variety, including local products and pastries, there are concerns about organization and restocking, especially later in the morning. Some guests feel the breakfast is overpriced and not fully stocked with the desired items, which affects the overall experience for some.
Dinner experiences at the hotel are generally not favorable with many guests citing limited choices, reliance on pre-cooked frozen food and a lack of variety. The quality of the food and the absence of kitchen staff for freshly prepared meals also receive criticism, although there are occasional mentions of satisfactory meals.
Rooms at Campanile Lens are often praised for cleanliness and comfort, particularly the beds, ensuring a good night's sleep. While the accommodations are generally deemed practical and functional, opinions on room size vary and some aspects like carpets and shower setups could use updates. Minor issues such as missing pillows, cold rooms upon arrival and occasional cleanliness concerns are noted, but the friendly and helpful staff contribute positively to the overall stay.
Cleanliness at the hotel is mostly praised with many guests highlighting the clean and comfortable rooms. However, a few reviews mention inconsistencies, such as questionable cleanliness behind and under beds, visible stains and occasional issues in bathrooms. Despite these criticisms, the overall sentiment towards cleanliness remains positive.
The staff at Campanile Lens receives high marks for their friendliness, professionalism and efficiency. Guests consistently mention the warm, welcoming nature of the team, which enhances the overall guest experience.
Parking facilities are highly appreciated for their security and convenience, featuring private, free parking with a coded gate and charging stations for electric vehicles. While space can occasionally be an issue during large group stays, the parking amenities are generally well-regarded.
The hotel's beds generally receive positive reviews with many guests finding them comfortable and conducive to restful sleep. However, there are some concerns about hard and worn-out mattresses and insufficient pillows, which can affect the overall comfort for some guests.
In summary, Campanile Lens stands out for its convenient location, calm atmosphere, clean rooms and exceptional staff. While breakfast and dinner offerings could see improvements and some room updates are needed, the hotel provides a comfortable and practical stay for most travelers.
Categories
Dog Friendly
This 3-star hotel is pet-friendly. It is a frequently booked option for travelers with pets and offers essential amenities for a comfortable stay.
Parking
This Campanile hotel offers free parking. It is located a short distance from the city center and offers amenities such as a restaurant, 24-hour reception and free Wi-Fi.
EV charging stations
3 Star
This hotel is located near the city center, train station, and Stade Bollaert-Delelis. It offers rooms with free Wi-Fi and a 24-hour reception. It is a good option for travelers looking for a budget-friendly stay with essential amenities.
EV charging stations
Family
Business
Accessible
Room Types
Standard Double RoomThe air-conditioned rooms feature a modern décor, a flat-screen TV and cable channels.
Standard Twin RoomThe air-conditioned rooms feature a modern décor, a flat-screen TV and cable channels.
Guest Reviews
7.0
Good
Review Summaries
Location
Campanile Lens boasts a prime location ideally suited for travelers seeking quick access to main roads and highways. Conveniently situated just off the motorway, the hotel offers an easy stop for those passing through or en route to their destinations. Its position near the city center ensures proximity to various local attractions, including the Lens2 shopping center and the Louvre Lens.
The hotel is praised for its quiet surroundings, which provide a peaceful stay despite its proximity to major roads. Guests appreciate the enclosed yard, which is particularly great for dog owners. Secure parking, which is closed at night, adds an extra layer of convenience and safety for those traveling by car.
The location is notably convenient for fans and workers, being close to the football stadium and various seminar halls. Access to the hotel is straightforward, whether arriving by car or via public transport with easy bus connections from the station and nearby shuttle departure points.
While public transport options may be limited in the evenings, making the location more car-friendly, the overall accessibility and secure environment make Campanile Lens a favorable choice for many travelers.
Breakfast
At Campanile Lens, the breakfast experience varied widely among guests. Many appreciated the quality and variety of the offerings, noting plentiful choices that included local products, pastries, charcuterie, cereals, bread, fruit juices, cheeses, yogurts and jams. Reviews often highlighted the deliciousness of the food and acknowledged the pleasant and helpful staff.
However, numerous guests pointed out organizational and value concerns. While some found the breakfast very good, others mentioned it was overpriced and not up to the cost. There were frequent complaints about the lack of restocking, particularly later in the morning, making it difficult to enjoy the full range of options after 9 AM. Issues such as limited availability, minimal choices and difficulties in sourcing pastries were common.
Additionally, a few guests remarked on the quality of specific items like the undercooked croissants and mediocre ham. Although the breakfast did show diversity, some reviews touched on the predominance of thawed items and the limited selection of cheeses.
In summary, while the breakfast at Campanile Lens had moments of praise for its variety and local products, there were notable concerns about restocking and value that affected the overall experience for some guests.
Dinner
Dinner at Campanile Lens has received a mixed response from guests with a significant number of reviews expressing dissatisfaction. The primary concerns include limited choices and reliance on pre-cooked and reheated frozen food, which even extends to the bread. The menu often remains identical across consecutive days, offering little variety and the quality of the food seems to have declined compared to previous experiences. Some guests found the meals overpriced for the quality received, mentioning undercooked dishes and a lack of vegetables. The absence of kitchen staff leads to predominantly microwaved meals and the overall dining experience has been described as poor and unsatisfactory by many. However, there is a mention of "very good meals" implying that not all dining experiences have been negative.
Rooms
The rooms at Campanile Lens offer a range of experiences for guests. Many have remarked on the overall cleanliness and comfort of the accommodations, noting the quiet and peaceful environment. The beds, in particular, receive high praise for their comfort, ensuring a good night's sleep. While some rooms are described as simple, they include everything needed for a comfortable stay with sufficient sizing for most guests.
However, there are varying opinions on the room sizes with some finding them spacious and others considering them quite small and basic. Despite this, the practical and functional nature of the rooms seems to meet the needs of most visitors, even if some elements like carpets and shower setups could use an update.
There are some mentions of minor issues, such as missing pillows, cold rooms upon arrival and occasional concerns about slight stains or cleanliness upon check-in. The hotel's services, like the welcoming and friendly staff, contribute positively to the overall experience, although a few find the decor somewhat dated.
In summary, Campanile Lens provides a comfortable and clean stay with some room for improvement in certain areas, but overall, it meets the expectations of many guests looking for a basic yet convenient lodging option.
Beds
Campanile Lens offers a mixed experience when it comes to the comfort of its beds. Many guests have praised the hotel for providing good and very comfortable bedding, leading to quiet and restful nights. Several guests specifically noted the comfort of the beds, highlighting good bedding and an overall comfortable stay.
However, some guests encountered issues with the mattresses and pillows. There were mentions of hard and worn-out mattresses where the bed springs could be felt, which detracted from the sleeping experience. The availability of pillows also seemed to be a concern with a few guests noting insufficient pillow provisions.
In summary, while many visitors found the beds at Campanile Lens to be comfortable and conducive to a good night's sleep, there were occasional concerns about mattress quality and pillow availability that may affect the overall comfort for some guests.
Cleanliness
Campanile Lens is often praised for its calm atmosphere and convenient location, making it a comfortable choice for travelers. Many guests highlight the cleanliness of the hotel, describing rooms as very clean and quite comfortable, especially considering the attractive pricing. The hotel staff receives compliments for being friendly and welcoming, contributing to an overall pleasant stay.
However, some inconsistencies in cleanliness were noted with a few reviews mentioning issues such as questionable cleanliness behind and under the bed, visible stains and specific problems in the bathrooms and toilets. There were occasional complaints about rooms not being fully cleaned or ready upon arrival and some guests reported a bad smell in certain areas.
Despite these occasional criticisms, the general sentiment leans towards a positive perception of cleanliness and comfort at Campanile Lens with many guests appreciating the clean rooms and the well-located premises.
Staff
The reviews for 'Campanile Lens' highlight the exceptionally friendly and welcoming nature of the staff with repeated mentions of their kindness and attentiveness. The reception team is notably praised for their professionalism and warm greetings, making guests feel very welcome upon arrival. Consistently described as efficient organized and responsive to requests, the staff—from housekeeping to reception—are recognized for their helpfulness and availability. The overall hospitality of the team, underscored by their courtesy and calm demeanor, significantly enhances the guest experience at this hotel.
Parking
Campanile Lens' parking receives high marks for security and convenience, offering features such as private, free parking located near the rooms and a coded gate for extra security. Guests can also take advantage of charging stations for electric vehicles. The parking area is closed at night, providing an added layer of safety. While the parking is generally appreciated, there are occasional issues with space, especially when large groups like cycling teams occupy multiple spots. Overall, the parking facilities align well with the standards of the Campanile range and are considered a significant benefit by its guests.
FAQ
No, Campanile Lens doesn't have any pool.
No, a spa isn't available at Campanile Lens.
Yes, Campanile Lens welcomes dogs.
Yes, parking facilities are available at Campanile Lens.
