Hotel River Poliforum

Leon 21.11949800, -101.66490000 , Blvd Lopez Mateos 1503 Ote Colonia La Estrella (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel River Poliforum is widely praised for its fantastic location, offering easy access to the city center, key attractions and various services. Its proximity to the central bus station, the stadium, the fairground, leather markets and the bustling commercial area Plaza Piel are notable advantages. Conveniently situated on one of León's main avenues, guests can effortlessly reach restaurants, shops and entertainment options like the nearby Cinépolis cinema.

The hotel's strategic location makes it an ideal choice for both business and leisure travelers, especially those visiting the Poliforum. The clean, comfortable and spacious rooms, although occasionally mentioned as small with some maintenance issues, contribute to a pleasant stay. Reviews highlight the tidiness and modernity of the rooms, clean bathrooms and the diligent housekeeping that ensures rooms are spotless upon arrival.

While there are no breakfast or dining options available on-site, the friendly and proactive staff significantly enhance the overall experience. The team is often commended for their kindness, approachability and readiness to assist with any inquiries or needs. Guests appreciate their attentiveness and efficiency, particularly in the valet parking service, which is recognized for its convenience and security.

The hotel also offers family-friendly accommodations, providing a welcoming and supportive environment for families looking for a convenient and enjoyable stay. Special attention is given to ensuring comfort and safety, making it an excellent choice for family trips.

Regarding internet connectivity, experiences vary. Some guests find the WiFi to be fast and stable, particularly in certain hotel areas, while others report issues with weak or unstable signals, especially in the rooms. Nonetheless, the hotel tends to meet essential needs satisfactorily, maintaining a good cost-benefit relationship.

Overall, Hotel River Poliforum is a prime choice for visitors to León, whether for business or leisure, offering practical yet comfortable accommodations at an affordable price in an unbeatable location.
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Hotel with Parking
This hotel offers parking facilities for its guests. It is conveniently located near the Poliforum.

Cheap Hotel
This hotel offers affordable rates and is situated near the Poliforum. Its location is convenient for events and exhibitions, appealing to budget-conscious visitors attending these.

3-Star Hotel
The Hotel River Poliforum is conveniently situated near the Poliforum. It offers standard amenities to ensure a comfortable and practical stay for its guests.

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Hotel with Gym

Room Types
Family Room This bright, functional room offers free Wi-Fi, cable TV, a dining area and a ceiling fan. Each room has a private bathroom with a shower and free toiletries.

Double Room This bright, functional room offers free Wi-Fi, cable TV, a dining area and a ceiling fan. Each room has a private bathroom with a shower and free toiletries.

Exclusive Suite This suite offers a sofa, wardrobe, fan, and a dining table. It also features cable TV and a telephone. The bathroom includes free toiletries.

King Double Room This bright, functional room offers executive lounge access. It is equipped with a cable TV and a private bathroom with free toiletries.

Budget Twin Room This twin room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 2 beds.

Deluxe Queen Room This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 1 bed.

Guest Reviews
8.3
Very Good
Location
Hotel River Poliforum boasts an enviable location that has garnered consistent praise from guests. Situated conveniently close to the city center, this hotel offers easy access to a multitude of attractions and services. It's a stone's throw from the central bus station, making travel effortless and just a few meters from the stadium and the fairground, which are key points of interest. Shoppers will appreciate its proximity to the bustling leather markets and shoe stores, as well as Plaza Piel, a well-known commercial area.

The hotel's strategic position on one of León's main avenues ensures that guests can effortlessly access restaurants, shops and entertainment options, including a nearby Cinépolis cinema. Visitors also commend the hotel for being centrally located with numerous important services just around the corner, from ATMs to public transportation.

Reviewers highlight the quiet atmosphere and the excellent cost-value relationship, noting that it's an ideal spot for both business and leisure travelers. The clean, comfortable and spacious rooms contribute to a pleasant stay. Additionally, the attentive and friendly staff enhance the overall experience.

In summary, Hotel River Poliforum's excellent location—the heart of the action yet surprisingly tranquil—makes it a prime choice for visitors to León.

Breakfast
Guests at Hotel River Poliforum have consistently highlighted the absence of breakfast services. Despite initial indications that breakfast might be available, visitors have noted that the hotel does not offer any food options, including coffee either in the rooms or lobby. It appears that breakfast was once provided but is no longer part of the service. Consequently, guests should be prepared to seek breakfast outside the hotel.

Dinner
Hotel River Poliforum currently lacks an in-house dining establishment, which has left some guests desiring the convenience of on-site food services. The absence of a restaurant means that guests must find alternative dining options outside the hotel, a task some feel uncomfortable doing late at night due to safety concerns. While the hotel used to offer restaurant services and buffet options, these amenities are no longer available, much to the disappointment of returning guests who found them necessary and convenient. The feedback suggests that reintroducing these services would significantly enhance the overall guest experience.

Rooms
Hotel River Poliforum presents a mixed experience when it comes to its rooms with a balance of pros and cons to consider. Guests consistently highlight the cleanliness and modernity of the rooms, noting their comfortable and cozy atmosphere. The facilities overall are commended for being functional and meeting basic needs with some rooms boasting spaciousness suitable for families.

However, many reviews mention that the rooms are generally quite small, sometimes leaving limited space to move around. Comfort is a key positive trait, yet issues like hard beds, lack of air conditioning and poor natural lighting are frequent points of contention. Problems with room maintenance, including malfunctioning TVs, blocked toilets and leaky ceilings, are also recurrent. Guests particularly note the challenge of dealing with musty smells and noise disturbances, whether from the street, nearby cinema or within the hotel itself.

Despite these drawbacks, the hotel's proximity to key areas like the Poliforum, bus station and leather zone is a considerable advantage. Housekeeping is diligent with rooms cleaned daily and a tidy overall environment. While the hotel provides the essentials and delivers on cleanliness and comfort, the small size of the rooms and maintenance issues could affect the overall experience. A stay at Hotel River Poliforum may be best suited for those prioritizing location and basic comfort over spaciousness and luxury.

Beds
Hotel River Poliforum has received mixed reviews when it comes to the comfort of their beds. Many guests have enjoyed a restful sleep, highlighting the comfort of the mattresses and the plushness of the beds. Some described the bed as very big and comfortable, noting comfortable layers and good lighting as contributing factors to a pleasant night's rest. However, a significant number of guests found the beds to be hard, stiff or lumpy with multiple complaints about the discomfort of the pillows as well. Issues such as the beds being small or unsuitable for rest were also mentioned with some guests citing hard mattresses as the main drawback. Overall, while there are praises for comfortable bedding, improvements could be made to address the concerns about firmness, size and the quality of pillows.

Cleanliness
Hotel River Poliforum is frequently praised for its excellent cleanliness and well-kept facilities, making it a popular choice among guests. The hotel rooms and bathrooms are consistently noted for being very clean and modern, meeting high standards of hygiene. The facilities themselves are described as spacious and comfortable, adding to the overall positive experience.

The location of the hotel is another strong point, providing guests with convenience and comfort. Friendly and attentive staff further enhance the stay, ensuring that cleanliness and service are top priorities. On several occasions, rooms were found to be spotless upon arrival, underlining the hotel's commitment to maintaining clean environments.

However, some reviews highlight occasional lapses in cleaning standards. Instances of dirty bed sheets, unclean floors and residual items from previous guests were mentioned, although the staff responded quickly to complaints. Certain guests also noted issues with noise and ventilation, indicating areas for improvement.

Overall, Hotel River Poliforum is recognized for its cleanliness and friendly service with some specific areas needing more consistent attention to detail. The hotel's combination of location, cleanliness and hospitable staff creates a generally favorable experience for most visitors.

Staff
Hotel River Poliforum boasts a commendable reputation for its attentive and friendly staff, consistently recognized for providing excellent customer service. Guests frequently highlight the team’s kindness, approachability and readiness to assist with any inquiries or needs, contributing to a comfortable and welcoming atmosphere across all areas of the hotel, from reception to cleaning services.

The staff's attentiveness is particularly noted with many reviews praising their ability to provide necessary information and address concerns efficiently. The reception team, while mostly praised for their helpfulness and courteous demeanor, received mixed remarks; a few guests encountered occasional instances of rudeness or unhelpfulness. Nevertheless, the overwhelming sentiment emphasizes the overall friendliness and dedication of the hotel's personnel, painting a picture of a generally positive and accommodating environment at Hotel River Poliforum.

Wi-Fi
Hotel River Poliforum offers a mixed experience when it comes to internet connectivity. On the positive side, guests have noted that the internet service can be good and even excellent at times with fast and stable WiFi available, particularly in certain areas of the hotel. Some guests have specifically mentioned the good performance of the internet, describing it as very good or fast.

However, many guests have faced significant issues with WiFi connectivity, especially in the rooms. There are frequent reports of unstable, weak or even non-existent internet signals within the rooms. Guests often find that WiFi only works reliably in the lobby or when positioned close to the modem. Some mention that the connectivity is slow or bad and that the signal can be very weak, making it difficult to use the internet for any length of time.

In summary, while Hotel River Poliforum does offer pockets of reliable and fast internet service, it appears that the WiFi performance is inconsistent and poses challenges, particularly for those hoping to connect from their rooms. Travelers heavily reliant on strong internet access might find these fluctuations inconvenient.

Parking
Hotel River Poliforum offers a convenient parking option for its guests, located right on-site. Many reviews highlight valet parking as an excellent service, frequently praised for its efficiency. Guests find the parking to be secure, which adds peace of mind during their stays. The facility is appreciated for being clean and well-maintained, contributing to a positive overall experience.

Despite these positives, some reviews noted challenges such as limited parking spaces and occasional chaos during vehicle entry and exit. A few guests mentioned that the parking areas could be better designated and marked. However, for the most part, the parking services, including valet, are acknowledged as helpful and reliable, making the hotel a favorable choice for travelers with cars.

Family
Hotel River Poliforum is widely recognized for its family-friendly atmosphere, making it an excellent choice for a family short trip. With rooms that cater well to families, the accommodations are well-suited for a comfortable stay. Guests appreciate the hotel’s central and safe location, which is conveniently close to various family outings. Reviews consistently highlight the attentive and friendly staff, contributing positively to the overall experience. The hotel’s environment is regarded as perfect for families, though some feedback suggests that family rooms could benefit from additional bathrooms. Overall, Hotel River Poliforum provides a welcoming and supportive environment for families looking for a convenient and enjoyable stay.

3 Star
Hotel River Poliforum offers a practical experience for travelers looking for a no-frills stay at an affordable price. The hotel provides a good cost-benefit relationship, situated in a central location which makes it convenient for guests needing a place to rest for a night. The price-quality ratio is frequently highlighted; it delivers what it promises for the price you pay. Functional services and amenities are in place with basics that meet the expectations set by the rate. Guests mention it as comparable to a Motel 6, featuring simple accommodations such as two beds and a bathroom.

However, some reviews pointed out areas for improvement. Issues like a rusty shower pipe, the presence of external noise in the rooms and the absence of food services were mentioned. Suggestions for enhancements include adding blackout curtains and improving room maintenance. Despite these drawbacks, the hotel is recognized as offering regular, simple amenities and maintains a reputation for being more than satisfactory in terms of cost versus quality. Overall, it stands out for travelers looking for a budget-friendly option in a central location.

Business
Hotel River Poliforum offers an ideal location for business travelers, especially those attending conferences or meetings at the nearby Poliforum. The convenient proximity to this venue makes it a perfect choice for professionals with a tight schedule. Guests appreciate the clean, well-kept environment and the comfort provided, which is essential for a short business trip. The hotel is noted for its good quality-price ratio and features amenities specifically catering to the needs of business travelers, including a business center. The rooms are comfortable and equipped with necessary amenities, making it a reliable option for those on work-related visits. Overall, it is considered satisfactory and suitable for business stays, serving well for business events and conventions.


No, Hotel River Poliforum doesn't have any pool.

No, a spa isn't available at Hotel River Poliforum.

No, Hotel River Poliforum doesn't allow dogs.

Yes, parking facilities are available at Hotel River Poliforum.

Yes, Hotel River Poliforum has a gym.

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