Leon21.11829400,
-101.68286800,
Calle Rosas Moreno #109 Colonia Centro(Show on Map)
8.8
Excellent
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Summary of reviewsOthelo Boutique Hotel Mexico, located in the heart of León, receives high praise for its prime location, allowing guests to conveniently explore the city's historic center, downtown area and a myriad of local attractions. Despite some comments about the surrounding area, the hotel itself is commended for its quiet, comfortable and clean environment, modern facilities, attractive decor, stylish rooms and excellent service. The inclusion of free parking, though not on-site, adds to the overall convenience for those traveling by car.
The hotel's breakfast receives mixed reviews; while appreciated by some for its simplicity, many guests expect a wider variety of options and more substantial portions. Nevertheless, the rooms themselves garner strong positive feedback for being spacious, well-equipped and maintaining high standards of cleanliness. Some minor criticisms about lighting and ventilation are mentioned, but these do not significantly detract from the overall pleasant experience.
Cleanliness at Othelo Boutique Hotel is repeatedly highlighted as exceptional with immaculate rooms and facilities being a consistent strength. This cleanliness, combined with a stylish modern design, creates an inviting atmosphere that guests find comfortable and appealing.
The staff at Othelo Boutique Hotel stands out for their exceptional service, receiving consistent praise for their friendly and attentive demeanor. Guests frequently laud the staff’s helpfulness and professionalism, contributing significantly to the hotel's welcoming environment.
WiFi connectivity is an area needing improvement with many guests reporting issues such as slow speeds and weak signals. This may be a consideration for business travelers or those requiring reliable internet access. Despite this, the hotel does provide suitable amenities for business travelers, including a business center and a cozy library for work.
As a family-friendly establishment, Othelo Boutique Hotel offers comfortable accommodations suitable for families with ample space and a serene environment. The beds, while generally comfortable, receive mixed reviews regarding their condition and firmness.
Overall, Othelo Boutique Hotel Mexico is often described as providing five-star level service and amenities, offering excellent value for money. Its boutique charm, characterized by stylish decor and a unique atmosphere, makes it a memorable choice for travelers seeking comfort, convenience and a high-quality experience. Show more
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Categories
Hotel for Honeymoon
This boutique hotel provides a unique and intimate setting. It features a terrace and comfortable accommodations, ideal for couples seeking a memorable stay.
Romantic Hotel
This boutique hotel provides a charming and intimate setting with personalized service. Its location near the cathedral and main square makes it ideal for romantic strolls.
Small Hotel
This hotel is ideally situated near the Cathedral and Main Square. It provides comfortable accommodations with a terrace, blending modern amenities with traditional decor, creating a warm and inviting atmosphere.
Boutique-style Hotel
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
5-Star Hotel
Room Types
Junior SuiteBoasting a private entrance, this air-conditioned suite comes with a kitchenette, 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite's kitchenette, which has kitchenware and a microwave, is available for cooking and storing food. The suite features soundproof walls, executive lounge access, a safe deposit box, a sofa and a flat-screen TV with cable channels. The unit has 3 beds.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. This double room is air-conditioned and has a flat-screen TV with cable channels, a private entrance, soundproof walls and executive lounge access. The unit has 1 bed.
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. This triple room is air-conditioned and features a flat-screen TV with cable channels, a private entrance, soundproof walls and executive lounge access. The unit offers 2 beds.
Guest Reviews
8.8
Excellent
Location
Othelo Boutique Hotel in León, Mexico, is praised for its prime location, making it a highly convenient choice for travelers aiming to explore the city. Situated in the heart of León, the hotel is just a short walk from the historic center, bustling downtown area and many local attractions, including restaurants, bars and shops. Guests frequently highlight the ease with which they can navigate to key city points, thanks to the hotel’s central position, which is just a few blocks from essential sites like the main square and beautiful gardens.
Though some found the immediate surroundings a bit shabby, the hotel itself offers a quiet, comfortable and clean environment. The facilities are modern and well-maintained, complemented by outstanding service from the friendly staff. Parking availability also adds to the convenience for those traveling by car. Guests appreciate the attractive decor and stylish rooms with many noting that the location, coupled with the hotel's amenities and reasonable prices, makes for an excellent stay. Overall, the superb location of Othelo Boutique Hotel allows visitors to fully enjoy León’s vibrant city center on foot.
Breakfast
The breakfast experience at Othelo Boutique Hotel Mexico receives mixed feedback from guests. While some find the continental breakfast tasty, delightful and welcome, many suggest there's much room for improvement. The offerings are typically limited to basic items like fruit, toast, yogurt and coffee, often described as meager or very light. There is a noted lack of variety with many guests expressing a desire for more options, including protein such as eggs. The portion sizes are often considered small and insufficient with the overall selection being called austere and underwhelming. Although breakfast is included in reservations, its simplicity has led some to suggest enhancing it and providing clearer descriptions during booking. A few guests, however, appreciate the breakfast for being satisfactory and a pleasant addition to their stay.
Rooms
Othelo Boutique Hotel Mexico receives commendable praise for its room comfort and cleanliness. Guests frequently describe the rooms as spacious, well-equipped and featuring modern decor. The presence of amenities such as microwaves, mini-fridges and spacious bathrooms is appreciated, alongside the functional and artistic interior design. Many reviewers highlight the comfort of the mattresses and the adequacy of room facilities, noting the rooms as very clean with high standards maintained.
While generally positive, there are some criticisms about the rooms, including inconsistent lighting and a lack of natural light, which makes some rooms feel dark and slightly stuffy. Additionally, a few rooms are reported to be small with some guests mentioning issues such as musty smells and poor ventilation. A particular room (#10) is singled out as problematic.
Despite these occasional drawbacks, the overall sentiment is that the rooms are cozy, comfortable and well-decorated, making it a pleasant place to stay. The hotel's architecture and design receive special mention with guests enjoying the stylish lobby and the library. Cleanliness is a consistent strong point and the rooms are often described as good value for money.
Beds
At Othelo Boutique Hotel Mexico, the beds receive a mix of reviews but lean towards the positive side. Many guests praise the beds for being comfortable, often highlighting that the bed linens and pillows add to a restful experience. In particular, phrases like very comfortable beds and comfortable mattress are common, contributing to a generally favorable impression of sleep quality at the hotel.
On the downside, the hotel seems to have inconsistencies with some guests noting that the beds are very old, worn-out or hard and that only one of the two beds in a room was comfortable. There are also reports of sagging mattresses, bed bugs and a preference for larger or softer options. Despite these issues, the majority of guests find the beds satisfactory and conducive to a good night's sleep.
Overall, while there are some areas for improvement, such as updating the old beds and addressing the occasional issue with firmness, Othelo Boutique Hotel maintains a reputation for offering comfort that many guests appreciate.
Cleanliness
Nestled in the heart of Mexico, Othelo Boutique Hotel consistently receives high praise for its exceptional levels of cleanliness. Guests repeatedly highlight the immaculate conditions of both the rooms and the facilities. From the spotless sheets and pristine bathrooms to the fresh and pleasant aromas that greet you in the lobby, the attention to detail in maintaining hygiene is evident throughout the establishment.
The modern design of the hotel complements its cleanliness, creating an inviting and comfortable atmosphere that guests appreciate. While an occasional comment pointed out the need for minor updates, such as in the shower area, the majority of the feedback underscores the consistent upkeep and well-maintained spaces. The rooms are advertised as not just clean but also comfortable, ensuring a pleasant stay.
In terms of overall guest experience, cleanliness at Othelo Boutique Hotel ranks highly with many describing the environment as exceptionally clean and comfortable. The hotel staff's commitment to maintaining hygiene standards further enhances the guest experience, making Othelo a favored choice for travelers seeking a serene and spotless retreat.
Staff
At Othelo Boutique Hotel Mexico, the standout feature consistently praised by guests is the exceptional quality of the staff. Visitors frequently highlight the warm and friendly demeanor of the hotel personnel. Staff members are not only super friendly but also very attentive, ensuring a pleasant stay for everyone. From the reception team to those assisting during breakfast, every encounter is marked by kindness and helpfulness.
Reportedly, the staff's extraordinary attention to detail and customer care often go beyond the expected. Instances where staff members went out of their way, such as locating lost items, contribute to the positive atmosphere. The reception staff, in particular, receive high praise for being efficient, pleasant and always ready to assist with any requests or recommend activities.
The overall service is described as excellent with many guests noting the respectful and warm treatment they receive. The hotel fosters a cozy and welcoming environment largely due to its employees' dedicated efforts. Despite an occasional less favorable interaction with night staff, the overwhelming consensus places the staff's attention and service among the hotel's most valued assets.
Wi-Fi
Othelo Boutique Hotel Mexico has received a mix of feedback concerning its WiFi service. Many guests have noted issues such as slow internet speeds, weak signals and intermittent connectivity with some mentioning that the WiFi did not reach their rooms or was not stable. Although a few reviews indicated that the WiFi worked properly at times, the general consensus points to the need for significant improvement in the hotel's internet services. Complaints often highlighted that the internet was not suitable for work-related activities, such as Zoom meetings and frequently failed or disconnected. Consequently, travelers looking to stay connected may need to consider these WiFi limitations.
Parking
The parking situation at Othelo Boutique Hotel Mexico has sparked a mix of feedback from guests. Although the hotel provides free and secure parking, it is not located directly on the premises. Instead, guests must park their cars about one to three blocks away in a public or contracted lot. For most, the parking is convenient and ensures the safety of the vehicle, but the distance can be a minor inconvenience, especially for those with heavy luggage, as there is no valet service or designated drop-off area at the hotel. Accessibility can be an issue for some, given the lack of an elevator and no assistance with bags. However, many find the parking manageable and appreciate that it is included in the room price. Overall, while the hotel does not offer on-site parking, the nearby arrangement generally suffices for a secure and cost-free solution.
Family
Othelo Boutique Hotel Mexico is highly regarded for its family-friendly environment and comfortable accommodations. The rooms are particularly noted for being ideal for family visits with enough space to comfortably house a family of five or four people. Parents have observed that their children enjoyed the rooms, underscoring the hotel's suitability for family stays. The atmosphere is conducive to family trips, providing a private and serene setting that is not overly busy. This hotel comes highly recommended for those traveling with family, making it an excellent choice for both parents and children seeking a pleasant and comfortable stay.
5 Star
Othelo Boutique Hotel Mexico is often praised for its five-star level services and amenities with numerous reviews highlighting its excellent customer service and value for money. Guests frequently describe their stays as exceptional, emphasizing the hotel's luxurious ambiance and truly five-star service. The hotel is appreciated for its claim to luxury and overall perfect experience by many. However, despite the positive feedback, some guests have expressed skepticism, alleging that the hotel doesn't live up to its five-star advertising and questioning the authenticity of certain reviews. Nonetheless, the general consensus leans toward a high-quality experience.
Business
Othelo Boutique Hotel Mexico offers a range of facilities and services tailored for business travelers. With dedicated business amenities, including a business center equipped with a computer and scanner, as well as a cozy library suitable for working, it creates a conducive environment for productivity. The hotel is highly recommended for business trips or short stays due to its noise insulation and overall suitability as a business lodge. The rooms, although small, are well-equipped. However, potential guests should note that the internet service can be unreliable, which might be a drawback for those who rely heavily on a stable connection for work. Overall, it's a good lodging option for business travel, providing a nice place to work and an easy work environment.
Boutique-Style
Othelo Boutique Hotel Mexico is a delightful destination that captures the essence of boutique charm through its stylish modern architecture and design. This small yet well-equipped establishment offers a unique and pleasant experience, characterized by its quaint and charming atmosphere. The vintage modern style of decoration is beautifully executed, adding to the cool concept of the hotel. Guests consistently appreciate the comfortable feel and the thoughtfully designed, boutique-style rooms, making it a wonderful choice for those seeking a distinct and memorable stay. Overall, this hotel excels in providing a truly boutique experience that stands out for its uniqueness and excellent ambiance.
No, Othelo Boutique Hotel Mexico doesn't have any pool.
No, a spa isn't available at Othelo Boutique Hotel Mexico.
No, Othelo Boutique Hotel Mexico doesn't allow dogs.
Yes, parking facilities are available at Othelo Boutique Hotel Mexico.
No, Othelo Boutique Hotel Mexico doesn't have a gym.