The Black Swan Hotel

Leyburn 54.31008100, -1.82934500 , 28 Market Place (Show on Map)
8.1
Very Good


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Summary of reviewsThe Black Swan Hotel in Leyburn is a popular destination praised for its excellent location and charming atmosphere. Nestled in the picturesque Yorkshire Dales, the hotel offers a central base ideal for exploring the region. Guests appreciate the convenience of the central marketplace location and the ample free parking. Despite being in a bustling area, the hotel provides a quiet and friendly environment, enhancing its appeal for both short-term and extended stays.

The hotel is noted for its spacious, well-appointed rooms that blend historic charm with modern amenities. Guests find comfort in the clean and cozy accommodations, often complemented by amenities like tea, coffee, and biscuits. Furthermore, the rooms offer picturesque views of the market square, adding to the overall enjoyment.

A highlight of the stay is the hotel's dining experience, with guests frequently praising both breakfast and dinner offerings. The breakfast menu includes a variety of continental items, and while there is an additional charge for a full English breakfast, it receives positive feedback for its taste and generous portions. The evening meals are often described as delicious and a good value, contributing to the overall satisfaction of guests.

The Black Swan Hotel is also commended for its cleanliness and the friendly, attentive staff who contribute to a welcoming and hospitable atmosphere. The staff consistently go above and beyond to make guests feel valued, enhancing the overall experience. While there are occasional mentions of room decor needing updates and varying experiences with bed comfort, these are outweighed by the positive aspects of the stay.

Overall, The Black Swan Hotel promises a memorable stay with excellent service, a prime location, and delightful dining options, making it a top choice for travelers exploring one of Yorkshire's most attractive areas.
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Dog Friendly Hotel
The Black Swan Hotel warmly welcomes dogs for a fee. It provides a cozy and comfortable setting for both guests and their four-legged companions.

3-Star Hotel
Located in Skipton, this hotel offers a blend of comfort and convenience. Its central location in the market place makes it a great base for exploring the town.

Hotel near Golf Courses

Family Friendly Hotel

Cheap Hotel

Small Hotel

Room Types
Standard Double Room Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit offers 1 bed.

Budget Double Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as an inner courtyard view. The unit offers 1 bed.

Small Double Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a flat-screen TV, a tea and coffee maker, a carpeted floor, heating as well as city views. The unit offers 1 bed.

Deluxe Double Room Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as city views. The unit has 1 bed.

Guest Reviews
8.1
Very Good
Location
Nestled in the charming village of Leyburn, The Black Swan Hotel boasts an enviable location that receives high praise from its guests. Situated right in the heart of town, this hotel offers a central base ideal for exploring the picturesque Yorkshire Dales. Its position on the main marketplace provides convenience and accessibility, with guests frequently mentioning the ample free parking available right outside the door. Despite the bustling central location, visitors find it a pleasant and quiet stay, highlighting the friendly atmosphere of the lovely local pub. The ease of access and proximity to various attractions make it a fantastic spot for both short-term visits and extended stays.

Guests are consistently impressed by the spacious, well-appointed rooms that offer comfort alongside the strategic location. The blend of historic charm and modern amenities further enhances the experience, with the establishment providing a wonderful setting for families, business travelers, and those simply looking to unwind amidst the local beauty. The hotel's surroundings in the lovely market town assure a blend of cultural and natural allure, making it an excellent choice for travelers eager to immerse themselves in the local vibe while enjoying top-notch service and facilities.

Additionally, guests appreciate the excellent food offerings, from hearty breakfasts to exquisite evening meals, and commend the quality of service provided by the attentive staff. The property stands out not only for its central location but also for its welcoming atmosphere and proximity to delightful spots, promising a memorable stay in one of Yorkshire's most attractive areas.

Breakfast
At The Black Swan Hotel, guests generally enjoyed the breakfast offerings, highlighting its quality and variety. Though it is important to note that the included breakfast is continental, several guests found it very good, praising the assortment of items like cereals, toast, and beverages. For those yearning for a classic full English breakfast, an additional charge applies, but the feedback was largely positive, with mentions of perfectly cooked scrambled eggs and delectable bacon sandwiches. The cooked breakfast received commendations for being generous, tasty, and well-prepared, contributing significantly to the overall satisfaction of many visitors. The staff earned recognition for efficiency and friendliness, enhancing the morning atmosphere.

While some guests pointed out the extra cost for a hot breakfast, which might not have been clear during booking, others found the value for money to be favorable. A few reviews noted specific issues like mouldy bread and greasy dishes, which were exceptions rather than the rule. Overall, the diverse breakfast selection and inviting ambiance complemented the convenient location, making it a lovely start to the day for travelers exploring the area.

Dinner
The Black Swan Hotel impresses its guests with an appealing dining experience that consistently garners praise. The evening meals are frequently described as amazing and delicious, offering great value for money. Guests rave about the excellent quality of food, with many highlighting standout dishes such as the immense steak and kidney pudding and a superb risotto. The pub atmosphere adds to the dining experience, providing a nice, friendly environment with prompt service. A wide array of offerings ensures there's something for everyone, from hearty pub meals to a continental breakfast that receives commendation for its value. The meals, both at dinner and breakfast, are hailed for their taste and reasonable pricing, making them a notable aspect of any stay. While there are occasional critiques of tough or standard dishes, the overall consensus leans heavily towards satisfaction, with many guests returning for the great food they have come to expect at this welcoming hotel.

Rooms
The Black Swan Hotel, nestled in a charming rural town, offers guests a delightful mix of comfort and convenience. Visitors frequently praise the rooms for being spacious and clean, providing a restful retreat after long journeys. The cleanliness and tidiness of the rooms are consistent highlights, and many guests appreciate the thoughtful amenities such as tea, coffee, and biscuits available in their rooms. The rooms are often described as cozy and welcoming, with well-maintained facilities ensuring a comfortable stay. Views over the market square add a picturesque touch to the experience, making the stay even more enjoyable.

Despite some comments about the decor appearing slightly outdated, there are minimal complaints given the reasonable pricing. Occasional concerns regarding room temperature were generally mitigated by the provision of fans. Some rooms exhibit signs of aging, and a few guests have pointed out the need for refurbishment in certain areas, particularly the bathrooms. Nonetheless, many rooms are equipped with large modern TVs and feature spacious bathrooms with both showers and baths.

The positive atmosphere of the hotel is complemented by excellent service. The staff is noted for being accommodating and friendly, contributing to the hotel's reputation as a hospitable and charming place. Guests also appreciate the honest pub food and good beer available, adding to the overall pleasant experience at The Black Swan Hotel.

Beds
The beds at The Black Swan Hotel receive mixed feedback from guests, though there are positive comments that suggest a comfortable experience for some. Many guests appreciate the comfort of the beds, describing them as super-comfy with lovely pillows and fresh bedding. The rooms generally come with clean sheets, contributing to a pleasant sleep environment. Guests also highlight the fresh milk provided upon request and the overall clean and lovely appearance of the rooms, suggesting a good value for money.

However, several reviewers express dissatisfaction with the mattresses, citing issues such as feeling the springs, dips, and lumps, which lead to discomfort and restless nights. Some beds are reported to be too high or have noisy metal bed frames, disturbing sleep. Despite these concerns, some guests still find their beds to be very comfortable, offering them a great night's sleep.

In summary, while the beds at The Black Swan Hotel are praised for comfort by some, others have noted the need for mattress replacements to enhance the sleeping experience for all guests.

Cleanliness
The Black Swan Hotel garners praise for its overall cleanliness and comfort across many guest experiences. Rooms are generally noted to be clean, well-presented, and comfortable, with several guests appreciating the spaciousness and amenities like tea, coffee, and biscuits. The hotel's location is highlighted as excellent, with some rooms offering delightful views over the market square.

Impressions of bathrooms are generally positive, with guests frequently mentioning clean showers and ample hot water. Additionally, the hotel's clean environment and friendly staff contribute positively to the experience, creating a welcoming ambiance.

However, feedback is mixed regarding the hotel's decor and certain cleanliness aspects. While rooms are often described as spotless, there are mentions of areas that would benefit from refurbishment, such as worn furniture and shabby decor. Some guests noted issues with specific rooms, including grubby flooring and unclean utensils during breakfast, indicating variability in cleanliness across different parts of the hotel.

Overall, while the hotel excels in providing clean and comfortable accommodations, there remains room for improvement in terms of decor and consistency in cleanliness.

Staff
The Black Swan Hotel consistently garners high praise for its staff, who are frequently described as friendly, helpful, and attentive. Guests commend the team's ability to create a welcoming atmosphere, ensuring that visitors feel valued and cared for throughout their stay. The staff’s willingness to go the extra mile is evident, with personal anecdotes highlighting their support during challenging times and their proactive approach to accommodating dietary needs, such as gluten intolerance. Particular mentions of exemplary service come from standout members like Georgia and Anna, who leave a memorable impression on guests. The team's warm and engaging demeanor consistently contributes to a positive guest experience, aligning well with the hotel's reputation for excellent service and a pleasant, accommodating ambiance. Despite a minor mention of an initial lack of information upon arrival, the overall impression remains overwhelmingly positive, with guests appreciating the staff’s thoughtful interactions and their dedication to making each stay enjoyable.


No, The Black Swan Hotel doesn't have any pool.

No, a spa isn't available at The Black Swan Hotel.

Yes, The Black Swan Hotel welcomes dogs.

No, parking facilities aren't available at The Black Swan Hotel.

No, The Black Swan Hotel doesn't have a gym.

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