The Cathedral Hotel

Lichfield 52.68721800, -1.83540300 , 62 Beacon Street (Show on Map)
7.9
Good


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Summary of reviewsThe Cathedral Hotel in Lichfield stands out primarily due to its outstanding location, making it an ideal base for exploring the town's attractions, shops, restaurants and the iconic cathedral—all within a short walking distance. Guests also appreciate the convenience of complimentary parking, which adds to the overall appeal for those traveling by car.

Breakfast at The Cathedral Hotel receives high marks for its variety and quality. Offering traditional cooked options, continental spreads and delightful vegetarian sausages, the breakfast service is complemented by friendly and attentive staff. Despite occasional inconsistencies in portion sizes and some minor critiques, the overall breakfast experience leaves guests satisfied and looking forward to it as a highlight of their stay.

Although the hotel does not offer an extensive evening dining service, guests can enjoy quality pizza on-site and benefit from a significant discount at their sister hotel, The George. This arrangement, along with the hotel's proximity to various dining options in the town center, compensates for the lack of an in-house restaurant.

The rooms at The Cathedral Hotel are generally spacious, clean and comfortable with particular praise for the beds which are described as soft and conducive to restful sleep. However, the décor is somewhat dated and certain areas, especially the bathrooms, could benefit from modern updates. Issues with room temperature and occasional noise disturbances are noted but do not significantly detract from the overall comfort.

Cleanliness throughout the hotel is largely appreciated with many guests noting spotless rooms and fresh linens. While some isolated issues with bathroom cleanliness and maintenance have been reported, the hotel's general state of cleanliness contributes positively to guest experiences.

The staff at The Cathedral Hotel stand out for their exceptional service, contributing to highly memorable stays. Guests frequently commend the staff for their friendliness, helpfulness and attentive care, from the management to the housekeeping team, cementing the positive atmosphere of the hotel.

Free WiFi availability is somewhat inconsistent with some guests praising the service while others report connectivity issues and occasional extra charges. This is one area where the hotel could improve to enhance the guest experience further.

Parking is generally regarded as ample and convenient, though sporadic complaints about additional charges and limited spaces highlight areas for potential improvement.

Finally, as a three-star hotel, The Cathedral Hotel delivers value for its modest pricing. Guests appreciate the clean, comfortable accommodations and the good value offered, despite the dated decor and occasional maintenance issues. The hotel's prime location, friendly staff and solid breakfast options make it a practical, budget-friendly choice for travelers seeking convenience and affordability.
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Inn with Free Wi-Fi
The hotel provides free Wi-Fi access. It is a convenient option for travelers looking to stay connected.

Inn with Parking
The hotel provides free on-site parking for direct bookings, with a spacious and secure car park. Its proximity to the city centre and cathedral makes the convenient parking particularly beneficial.

Cheap Inn

3-Star Inn

Room Types
Double Room Features include a TV and tea and coffee making facilities.

Twin Room With a double bed and a single bed.

Family Room (2 Adults + 2 Children) With a double bed and bunk beds, to accommodate 2 children up to 14 years.

Premier Double Room Spacious room with contemporary décor.

Guest Reviews
7.9
Good
Location
The Cathedral Hotel in Lichfield boasts an outstanding location praised highly by its guests. Situated just a few minutes' walk from the city center, the hotel is ideally positioned for exploring the town and its attractions. Whether attending an event at the cathedral or simply visiting the city, guests find the convenience of its location ideal for their needs. The proximity to shops, restaurants and the cathedral itself is a significant advantage, allowing for easy and enjoyable strolls to key points of interest. Additionally, the hotel offers the perk of free parking, enhancing its appeal for those traveling by car. Overall, the hotel's prime location makes it a perfect base for exploring Lichfield and its surroundings.

Breakfast
The breakfast experience at The Cathedral Hotel has garnered numerous positive remarks from guests. Many have enjoyed a freshly cooked, high-quality breakfast with a broad selection of options, including traditional cooked breakfasts, continental spreads, fruit, pastries and yogurt. Various guests have highlighted the delightful vegetarian sausages and the excellent quality of ingredients, which include good bacon and sausages. The full English breakfast comes highly recommended, often described as delicious, filling and cooked to perfection.

The friendly, cheerful and attentive staff, particularly standout waitresses, further enhance the breakfast experience. While some reviews mentioned occasional inconsistencies in portion sizes and availability, the overall sentiment remains largely positive. Many guests appreciated the breakfast's variety and the freshly prepared dishes that provide a great start to the day.

A few minor concerns were noted about the texture of scrambled eggs and occasional oily items, but these were exceptions in an otherwise highly praised offering. The substantial and well-cooked breakfasts have left guests satisfied and often look forward to breakfast as a highlight of their stay at The Cathedral Hotel.

Dinner
While The Cathedral Hotel does not offer dinner service, guests are not left entirely without options. The hotel compensates for this by providing a 20-25% discount at their sister hotel, The George, which is noted for its excellent meals. In the evening, the primary food option at The Cathedral Hotel itself is pizza, which has received praise for its quality with some describing it as excellent or very nice. The hotel's proximity to the town center is another advantage, presenting visitors with a broad array of dining choices within walking distance. However, several guests expressed disappointment over the absence of a more comprehensive evening meal service on-site with some suggesting that an evening meal offering would be a helpful addition. Despite these drawbacks, the sister hotel's food is a well-regarded alternative, ensuring that visitors have access to enjoyable dining experiences during their stay.

Rooms
The Cathedral Hotel offers rooms that are generally spacious, clean and comfortable with many visitors appreciating the size and comfort of the beds. The hotel's central location and ample parking add convenience to the stay. However, the décor and furnishings are notably dated with many rooms in need of refurbishment and a fresh coat of paint. Bathrooms, in particular, often appear tired and could benefit from modern updates. Temperature control seems to be an issue with rooms frequently described as too warm, though fans are provided. Noise from the road and internal disturbances, like slamming doors, can affect the quality of rest. Despite these drawbacks, the excellent service and cleanliness stand out, making the hotel a functional choice for travelers looking for basic but comfortable accommodations.

Beds
Visitors to The Cathedral Hotel often highlight the comfort of the beds, praising their softness and the restful sleep they provide. Many guests found the beds to be large, clean and equipped with nice bed linens, fostering a pleasant and cozy atmosphere. The beds were frequently described as very comfortable with some rooms featuring lovely king-sized options and super comfy mattresses, making for an enjoyable and relaxing stay.

Despite the positive feedback, a few guests encountered issues with bed firmness, noting that some mattresses were either too hard or too soft for their personal preferences. Additionally, there were occasional mentions of beds being noisy or creaky, affecting the quality of sleep for some. Storage and a lack of power points were minor inconveniences noted by a few guests.

Overall, most visitors appreciated the cleanliness and comfort of the beds, allowing them to rest well during their stay at the hotel. The presence of many pillows and good-sized beds further enhanced the experience for many guests, contributing to their overall satisfaction.

Cleanliness
The reviews for The Cathedral Hotel indicate a mixed yet largely positive impression of its cleanliness. Many guests have highlighted the general cleanliness of the hotel as excellent, noting spotless rooms and communal areas. The bedding and towels frequently receive praise for their immaculate condition and the shower rooms are often described as sparkling clean and new-looking. Several guests also commend the entire hotel for being clean, welcoming and comfortable, contributing to an overall pleasant stay.

However, the cleanliness of the bathrooms appears to be inconsistent. There are mentions of dated facilities, the presence of black mould and occasional cleaning oversights such as hair from previous guests and dusty light fittings. Some bathrooms had static issues like stained grouting and rust on handles and a few guests encountered unclean dispensers and lingering cigarette smoke odor. Moreover, issues with carpets needing attention and occasional reports of unclean bins and stained surfaces in the bathrooms were noted.

While most rooms receive commendations for being clean, tidy and comfortable, there are isolated instances where cleaning could be improved. The corridors and stairways also occasionally needed more thorough cleaning. Despite these areas for improvement, the overall impression remains largely positive with guests expressing satisfaction with the cleanliness and citing a very clean and inviting environment throughout the hotel.

Staff
The reviews for The Cathedral Hotel prominently highlight the exceptional performance of its staff. Guests repeatedly praised the staff for their friendliness and helpfulness, noting that they were warm, welcoming and attentive. The receptionist received multiple commendations for being particularly accommodating and cheerful, often making a positive first impression on guests.

Service at the bar and in the breakfast area was also highly regarded with staff being described as pleasant, courteous and efficient. Numerous instances of staff going above and beyond for guest satisfaction were mentioned, including the exemplary actions of specific team members like Peter, who ensured that guests' needs were meticulously met.

The pervasive theme of professional yet personable service extends throughout the hotel with guests emphasizing that every staff member, from management to the housekeeping team, consistently demonstrated a high level of customer care. The positive demeanor of the staff greatly contributed to memorable stays with guests appreciating the prompt resolution of any questions or issues.

Even during night shifts, the staff maintained a high standard of service, promoting a secure and welcoming environment. This consistent dedication to guest experience has led to widespread acclaim for the hotel staff, underpinning the overall positive reviews and encouraging many guests to express their eagerness to return.

Wi-Fi
The Cathedral Hotel offers an inconsistent experience when it comes to WiFi with a mixture of both commendable and problematic aspects noted by guests. While some reviewers appreciated the free WiFi and reported that it worked well, providing good coverage and decent speeds for basic tasks, others encountered significant issues. There were mentions of WiFi needing repair, being charged additionally or simply not functioning, particularly in guest rooms. Some guests found that they could not access the internet in the evening or early morning and a few reported difficulties finding the WiFi password in their room. There were observations of somewhat slow connections and frustrations over a lack of secure, password-protected WiFi. Overall, while the hotel does offer internet access, its reliability and quality appear to be variable, highlighting an area in need of improvement.

Parking
Parking at The Cathedral Hotel receives mixed reviews from guests. On the positive side, many have found the parking to be plentiful, ample and convenient. The hotel offers a car park at the rear which is generally appreciated for its size and ease of access. Free parking is frequently mentioned as a significant advantage with several guests noting that the on-site parking is a bonus given the hotel's central location.

However, there are also several comments pointing out limitations and inconveniences. Some guests were not pleased with the parking charges, particularly the £5 fee, especially when booked through third-party websites. Complaints include parking being limited or full upon return and spaces described as tight or narrow. A few reviews mention having to find parking elsewhere due to no available spaces on-site.

Overall, while the parking at The Cathedral Hotel is generally regarded as positive with free and plentiful options, the occasional limitations and additional charges have been noted by several guests.

3 Star
The Cathedral Hotel consistently delivers decent three-star accommodations that meet the expectations set by its modest pricing. Guests have praised the hotel for being clean, bright and reasonably priced, making it a good option for travelers seeking budget-friendly stays. While some reviews point out dated decor and old furniture, many guests found the beds comfortable and rooms adequately furnished for the price.

The breakfast, despite being a bit oily for some, was generally appreciated and guests noted the good value for money. On the downside, some encountered issues with noisy air conditioning units and broken taps, highlighting the hotel’s need for updates. However, its location close to the town center and parking availability were definite advantages.

While the hotel might not fully align with higher three-star standards, it serves as a satisfactory stop for short stays and business travelers with friendly staff and homely vibes. The Cathedral Hotel maintains a steady reputation for providing comfortable, if not luxurious, accommodations and is a practical choice for those prioritizing affordability and convenience.


No, The Cathedral Hotel doesn't have any pool.

No, a spa isn't available at The Cathedral Hotel.

No, The Cathedral Hotel doesn't allow dogs.

Yes, parking facilities are available at The Cathedral Hotel.

No, The Cathedral Hotel doesn't have a gym.

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