The hotel faces the bay of Rapallo at the popular Portofino coast. It is the only luxury hotel on this part of the Italian Riviera and offers luxuriously designed suites, an in-house spa, bars, restaurants, a beach club and event venues to host your meeting, wedding or party. The hotel also has a summer restaurant, the Eden Roc Lounge & Restaurant open at lunch and for dinner.
Summary of reviews
Overall, Excelsior Palace Portofino Coast provides an excellent five-star experience with exceptional service from friendly staff. Despite the hotel showing some age, it is very well managed and offers superb facilities and services for a comfortable and memorable vacation. The rooms are simply perfect, although the double beds may not be the most comfortable. Guests leave with an unforgettable and positive impression of this luxurious hotel.
The Grand Hotel Miramare is a luxurious 5-star hotel that meets the highest standards of excellence. Guests describe their experience as exceptional and heaven on earth. The hotel offers outstanding facilities including a restaurant, beach, pool and comfortable rooms. The hotel staff is fantastic and provides exceptional service. Although some guests mention minor issues, the overall experience exceeds expectations and is highly recommended for an unforgettable vacation. The Grand Hotel Miramare is the perfect choice for a luxurious stay on the Riviera.
The Grand Hotel Alassio Beach & Spa Resort – The Leading Hotels of the World is lauded for its prime beachfront location and breathtaking sea views, which provide a tranquil yet centrally positioned getaway. Nestled by a beautiful private beach and close to local attractions, the hotel's setting is ideal for both relaxation and exploration. Guests consistently highlight the well-maintained interiors, clean rooms and very pleasant spa which enhance the overall positive experience.
The breakfast at the resort receives generally positive feedback, particularly for its diversity, excellent service and beautiful sea-front setting. The buffet with its assorted hot and cold options, is often described as a dream. However, some guests feel that it occasionally falls short of the five-star expectations due to limited variety and occasional service delays.
Dinner experiences reveal a more mixed reception with some guests finding the quality lacking, particularly at the Bistro restaurant. However, high-level cuisine at the GAZEBO and standout dishes, like pizza, receive praise. Dining on the beach is noted for its romantic ambiance and overall, while some improvements are needed, there are still enjoyable dining elements.
The rooms receive a mixed reception; while they are modern, comfortable and decorated with charming Art Deco touches, some guests note their compact size and inadequate storage, particularly the bathrooms. Maintenance issues with showers and bathtubs are also mentioned. However, rooms with sea views are particularly praised for their stunning vistas and the overall atmosphere is described as luxurious and calm.
Cleanliness at the hotel generally receives good feedback with well-maintained rooms, facilities and beach areas. However, some guests note inconsistent housekeeping standards and specific areas needing better upkeep. Despite these criticisms, the hotel’s beautiful seafront location, excellent spa and professional staff contribute positively to guests' experiences.
The staff at the Grand Hotel Alassio is widely accoladed for their friendliness, kindness and attentiveness. Guests often highlight the team’s professionalism and helpful nature, significantly contributing to the hotel’s esteemed reputation.
The spa receives glowing reviews for its array of amenities, including seawater pools, saunas and hammam areas. It is often referred to as serene and magnificent, offering excellent massages and wellness services that create a truly relaxing environment.
The pool area, complemented by the spa’s facilities, is appreciated for its spaciousness and cleanliness, although there are suggestions that the indoor pool could benefit from refurbishing. The private beach stands out for its cleanliness and well-organized facilities with complimentary sun loungers and umbrellas contributing to a highly enjoyable beach experience.
Beds in the hotel are generally praised for their comfort, though some guests mention that the bed sizes are smaller than expected and the firmness of the mattresses varies.
While the Grand Hotel Alassio has commendable aspects like customer care and spa facilities, some guests feel it falls short of five-star standards in areas such as room readiness, daily maintenance services and dining quality. Despite these shortcomings, many visitors believe that with service improvements, the hotel has the potential to be highly recommendable.
Grand Hotel Del Mare Resort & Spa is celebrated for its exceptional location right by the Mediterranean Sea, providing breathtaking views and direct private beach access. The hotel’s proximity to Monte Carlo and the French Riviera enhances its appeal, offering a serene yet accessible retreat. Guests rave about the stunning surroundings, well-maintained gardens, and the kindness and attentiveness of the friendly staff dedicated to enhancing guests' experiences.
The breakfast experience is lauded for its abundant and diverse selection, offering both sweet and savory options that cater to varied tastes, often described as fantastic and superb. The opportunity to enjoy breakfast by the pool adds to the luxurious experience, with guests appreciating the attentive service.
Dining at the hotel is noted for its exceptional flavors and the chef’s expertise, especially in the refined fish dishes. Although some guests point out inconsistencies and high prices, the overall dining experience is enhanced by professional staff and pleasant live music, particularly in venues with sea views.
The rooms receive accolades for offering spectacular sea views and spacious, clean accommodations. While some find the decor dated or note minor inconveniences, the balconies provide a tranquil escape, making the rooms a highlight. Cleanliness is impeccable across the hotel, with visitors appreciating the serene, well-maintained environment, extending to the spa and outdoor facilities.
Consistently praised for their friendliness and professionalism, the staff are described as exceptional in their service, contributing to a warm, inviting atmosphere. Guests note the seamless assistance provided in various areas, enhancing the overall guest experience. However, Wi-Fi issues are notable, with reports of unreliable connections, posing a drawback for guests needing consistent online access.
The spa offers a peaceful retreat, praised for its cleanliness, quality, and diverse relaxation options. Guests enjoy excellent treatments, despite some critique of additional charges and space limitations. The pool experience is widely appreciated for its inviting heated seawater pool and vibrant atmosphere, though some guests note a modest entry fee. The beach, while compact and pebbly, offers a relaxing seaside escape complemented by beautiful surroundings and a vigilant staff.
Parking facilities are noted for being spacious and convenient, with valet services adding a touch of ease and security, despite occasional organizational challenges. Overall, Grand Hotel Del Mare Resort & Spa provides a delightful and rejuvenating experience, with its location, views, and exceptional staff making it an attractive choice for those seeking a refined seaside retreat.
Eight Hotel Paraggi has a top-notch facility and exceptional staff that guests simply adored! Its location is simply perfect and the hotel provides a shuttle service to Portofino for added convenience. The staff was widely commended for being friendly, professional and always ready to assist guests promptly. Although there were a few negative comments regarding slow and disorganized staff, the majority of guests provided positive feedback about the hotel's wonderful team. Guests left the hotel feeling happy and grateful for the remarkable service provided by the team and they highly recommend Eight Hotel Paraggi to anyone visiting the area.
Categories
Beachfront
5 Star
Boutique-Style
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