The hotel faces the bay of Rapallo at the popular Portofino coast. It is the only luxury hotel on this part of the Italian Riviera and offers luxuriously designed suites, an in-house spa, bars, restaurants, a beach club and event venues to host your meeting, wedding or party. The hotel also has a summer restaurant, the Eden Roc Lounge & Restaurant open at lunch and for dinner.
Summary of reviews
Overall, Excelsior Palace Portofino Coast provides an excellent five-star experience with exceptional service from friendly staff. Despite the hotel showing some age, it is very well managed and offers superb facilities and services for a comfortable and memorable vacation. The rooms are simply perfect, although the double beds may not be the most comfortable. Guests leave with an unforgettable and positive impression of this luxurious hotel.
The Royal Hotel Sanremo is a luxurious and historic 5-star hotel that offers exceptional services and facilities. Its prime location near the town center and amenities with stunning views of the sea make it a top choice for exploring Sanremo on foot. The hotel's beautiful pool area adds to the overall appeal and the breakfast buffet is diverse and generous with impeccable service. The spacious and well-equipped rooms with comfortable beds and clean bathrooms, along with the attentive and friendly staff, make for a nostalgic and pleasant stay. The hotel's spa and pool are standout features with guests praising the equipment and facilities available. While some guests mention minor issues such as noise levels and outdated decor, the hotel's Belle Epoque charm and beautiful sea views more than make up for it. Overall, the Royal Hotel Sanremo provides a unique and unforgettable experience for those seeking a luxurious, old-world Italian vacation.
Castellaro Golf Resort, located in a serene environment with picturesque views of mountains and the sea, offers guests a peaceful escape from daily life. The lush landscapes, beautiful pool and close proximity to nature trails and the beach of Taggia make it ideal for relaxation and outdoor activities. Despite the challenges of navigating narrow roads and the secluded location, the resort provides a charming setting for a nature retreat.
Guests consistently praise the breakfast experience, highlighting the generous, varied and delicious offerings that cater to international tastes. The friendly and attentive staff ensure a pleasant start to the day, making breakfast one of the standout features of the stay.
The resort's dinner options, however, receive mixed reviews. While the food quality at the nearby golf club restaurant is appreciated, the limited on-site dining options and occasional service inconsistencies are noted by guests.
Rooms at the resort are mostly well-received for their spaciousness and comfort, featuring amenities like large wardrobes, practical bathrooms and lovely private terraces. Nevertheless, the decor is considered somewhat outdated and there are mentions of inconsistent cleaning services and the need for renovations.
Cleanliness is a noted concern with several guests reporting insufficient upkeep, particularly in common areas and bathrooms. Despite these issues, the friendliness of the housekeeping staff is often commended.
The staff at Castellaro Golf Resort are a highlight, frequently described as kind, professional and always ready to assist. Their warm hospitality significantly enhances the guest experience, even though language barriers occasionally pose a challenge for non-Italian speakers.
The resort’s free Wi-Fi service is an area needing improvement with many guests experiencing connectivity issues, especially in their rooms.
The pool area receives high praise for its beauty, cleanliness and ample space with comfortable loungers, contributing to a relaxing atmosphere. The 24-hour access and the presence of a lifeguard enhance the overall experience.
Parking at the resort is excellent with a large, easily accessible and free parking lot directly in front of the reception, a rare convenience in the region.
For golf enthusiasts, the resort offers an impressive golfing experience with a great course and a fantastic clubhouse. The picturesque setting amidst olive groves and the quality food at the clubhouse add to the attraction.
The comfort of the primary beds is generally appreciated, though additional bed options received criticism for their quality and comfort.
Lastly, while the resort has several strong points and a beautiful setting, it currently falls short of fulfilling its four-star promise with notable areas for improvement such as renovation, enhanced cleanliness and better service levels.
Grand Hotel Villa Balbi offers a remarkable experience in Sestri Levante, chiefly praised for its prime seafront location and historic Art Nouveau charm. The location, nestled amidst ancient olive trees and beautiful gardens, is perfect for exploring the town, relaxing on the beach or visiting nearby attractions like Cinque Terre. The unbeatable proximity to restaurants, shops and the train station ensures guests enjoy both convenience and scenic coastal views. Secure parking in the center of town is an added advantage.
The breakfast at Grand Hotel Villa Balbi stands out as a highlight with guests often enjoying a hearty and high-quality selection amidst a serene garden setting. Fresh seasonal fruits, well-prepared dishes like scrambled eggs and the tranquil ambiance enhance the experience. However, there are some suggestions for variety over consecutive days with a few guests noting occasional monotony.
Dinner experiences elicit mixed reviews. While some guests delight in the lunch options and beautiful outdoor restaurant settings, many express disappointment over the hotel's restaurant being closed for years without prior notice. Despite the courteous service from the staff, the lack of on-site evening meal options significantly diminishes the overall dining experience.
Rooms at the hotel offer a blend of old-fashioned chic and modern comfort. Guests appreciate the spacious, clean and elegantly decorated rooms, often highlighting the beautiful views and comfortable beds. However, some rooms are noted as dated with occasional noise issues. Despite this, the overall lodging experience remains positive, complemented by the historical architecture and century-old park surroundings.
Cleanliness is a strong suit of Grand Hotel Villa Balbi with guests frequently commending the hotel's spotless condition and well-maintained facilities, including the park and pool area. The daily cleaning service ensures a pleasant stay for all.
The staff at the hotel receive high accolades for their friendliness, professionalism and attentiveness. From the reception to the bartenders, guests feel welcomed and well-cared-for with staff members like Francesco and Mr. Alessandro earning particular praise for their hospitality.
While the hotel's free wifi is generally considered satisfactory, some guests experience slow and unreliable connections, particularly at night or in certain areas of the hotel. The TV sets' outdated nature and limited channel availability also need attention.
The pool area, surrounded by century-old trees and lush greenery, offers a serene escape for guests, who appreciate the clean and aesthetically pleasing surroundings. However, access to the pool can be challenging for elderly guests and certain services like towels and sun umbrellas might incur extra costs.
The hotel's beachfront location is a significant draw, offering easy access to both private and public beaches. However, the daily fees for sun loungers and parasols on the private beach and occasional crowded conditions are noted drawbacks.
Overall, Grand Hotel Villa Balbi provides a delightful and memorable stay with its prime location, exceptional breakfast experience and high standards of cleanliness. While there are areas for improvement, particularly in dining options and wifi consistency, the hotel's charm, supportive staff and beautiful surroundings ensure a satisfying experience for guests.
The Grand Hotel De Londres in Sanremo is widely appreciated for its prime beachfront location, blending convenience with scenic charm. Visitors find it easy to explore local attractions, dine in nearby restaurants and shop, all within walking distance. The hotel's historical architecture and picturesque sea views further enhance its allure, making it an appealing spot for both relaxation and urban exploration. Parking is generally hassle-free with ample free spaces noted by guests, adding to the overall convenience.
Guests highlight the hotel’s breakfast offerings, praising the variety and quality of the food served in a splendid dining room. The dinner experience receives similar accolades for its elegance and daily menu variations, particularly the poolside dining which is frequently described as fantastic. The professional and attentive staff contribute significantly to a satisfying dining atmosphere.
While rooms are spacious with impressive sea views, some furnishings show signs of aging and noise issues can be a concern. Nonetheless, cleanliness is a standout feature throughout the hotel, including the rooms and common areas. The pool area also receives high marks, noted for its cleanliness, size and availability of sunbeds, contributing to a luxurious experience.
The staff at Grand Hotel De Londres stand out for their friendliness, helpfulness and professionalism, consistently enhancing guests’ stays. Despite some mixed reviews about the wifi reliability, the staff's warm hospitality is a defining aspect of the hotel’s positive reviews.
Finally, family-friendly amenities and accommodations are a strong suit of the Grand Hotel De Londres, making it a suitable choice for those traveling with children. Overall, the combination of an excellent location, quality dining, cleanliness and dedicated staff ensures a memorable and enjoyable experience for guests.
Loano 2 Village emerges as an ideal, family-friendly destination nestled in a tranquil setting approximately 1.5 to 2 kilometers from the beach—an inconvenience well-mitigated by a reliable and complimentary shuttle service to both the beach and the city center. Its serene atmosphere, unmarred by heavy car traffic, further amplifies its suitability for those seeking a peaceful retreat.
Visitors often commend the hotel's breakfast for its abundance and variety, featuring a wide selection of sweets and international dishes. While some criticize it as overpriced, those who appreciate a hearty start to the day tend to find it satisfactory. Dinner receives considerable acclaim for its high-quality Italian specialties, diverse menu and excellent service, although some suggest that the dining experience could benefit from additional staffing and a few culinary refinements.
The rooms at Loano 2 Village are praised for their spaciousness, cleanliness and well-equipped amenities, making them particularly favorable for families. However, several guests note that the furniture and decor are somewhat dated with some areas in need of renovation. Minor maintenance and updated furnishings would enhance the overall stay.
Cleanliness throughout the property is a standout feature with frequent commendations for spotless rooms, well-maintained facilities and pristine outdoor areas. Professional and discreet service from the cleaning staff further ensures a comfortable environment for guests, although isolated cases of unclean rooms remind us that continuous improvement is always possible.
The hotel staff are frequently highlighted for their friendliness, politeness and helpfulness, contributing significantly to the overall pleasant experience. Their responsiveness and willingness to assist—especially with special requests—help ensure guest satisfaction, despite occasional less-than-ideal interactions.
While Wi-Fi at the resort is described as adequate for most needs, it tends to be average with a few reliability issues. The staff's dedication to addressing technical problems, however, is noteworthy.
The pool facilities at Loano 2 Village are a guest favorite, lauded for their size, cleanliness and array of activities. Whether lounging by the pool or participating in aquagym classes, visitors find plenty to enjoy. Evening pool ambiance is particularly romantic, adding to the overall charm.
Tennis courts and other sports amenities also receive positive remarks for their quality and maintenance, enhancing the resort's appeal to active travelers.
However, mixed reviews regarding bed comfort and room accommodations suggest areas for improvement in providing a truly restful night’s sleep.
Loano 2 Village offers good value for money but does not entirely align with contemporary four-star standards, particularly in terms of room decor and some aspects of service. Yet, its family-friendly features, well-organized structure and comprehensive amenities make it a commendable choice for a memorable vacation.
Hotel Cenobio Dei Dogi, nestled in the idyllic fishing village of Camogli, offers a picturesque setting perfect for a relaxing seaside getaway. The hotel's prime location by the Mediterranean coast includes its own private beach, providing guests with stunning views and easy access to local attractions, restaurants and shops. The tranquility of the locale coupled with breathtaking vistas from rooms and dining areas enhances the overall relaxing ambiance.
One of the standout features is the exceptional breakfast experience. Guests enjoy an abundant and varied selection of high-quality items, served in a beautiful room with spectacular sea views. The excellent service and warm ambiance contribute to the pleasant atmosphere with many praising the attentive staff. Despite some minor suggestions for variety improvements, the breakfast is generally well-received for its quality and setting.
Dining at Hotel Cenobio Dei Dogi is a memorable affair, thanks to the on-site restaurants offering delicious Italian and international cuisine. The beach restaurant stands out with its "views to die for," making every meal a special experience. The hotel's bar and terrace also receive commendations for their fantastic service and stunning oceanfront views. While a few guests mention service timing and pricing concerns, the overall dining experience is praised for its quality and scenic beauty.
The hotel's rooms are noted for their cleanliness, spaciousness and comfort, often featuring breathtaking sea views. Guests appreciate the attentive housekeeping, which ensures rooms are meticulously cleaned, sometimes twice daily. While a few rooms may be smaller or somewhat dated, the overall sentiment is positive with many rooms offering modern comfort and elegant décor. The superior cleanliness and upkeep of the entire hotel, including public spaces and amenities, are frequently highlighted.
Staff at Hotel Cenobio Dei Dogi receive high praise across various services for their friendliness, professionalism and attentiveness. Guests consistently note the warm and welcoming demeanor of the staff, which contributes significantly to the enjoyable stay. The efficient and courteous service, from reception to dining and valet parking, ensures guests feel well-cared for throughout their visit.
Guests appreciate the availability of free WiFi, though some note it can be unstable at times. The pool area is another highlight, providing a spacious, well-maintained retreat with stunning views. The heated saltwater pool and surrounding garden enhance the relaxing atmosphere, making it a favorite spot for many.
The private beach offers a serene and beautiful seaside experience with ample amenities for comfort. Despite occasional cleanliness issues, the convenience and scenic views make it a standout feature. The hotel's parking facilities are also highly rated for their convenience and security with ample spaces and complimentary valet service adding significant value to guests' stays.
Families find Hotel Cenobio Dei Dogi particularly appealing with various facilities and activities catering to all ages. The warm and welcoming environment, spacious family-friendly rooms and attentive staff create a lovely and safe haven for family trips.
Overall, Hotel Cenobio Dei Dogi offers a blend of scenic charm, comfort and exceptional service, making it a delightful choice for travelers seeking a memorable stay by the sea.
Novotel Genova City offers a strategic location that caters effectively to both leisure and business travelers. Situated near the highway and well-connected to public transportation, the hotel's proximity to key attractions like the old port and the Genoa Aquarium enhances its appeal. Travelers arriving by car find the on-site and underground parking facilities convenient, despite some minor logistical challenges. Even though it is located outside the city center, accessible bus and metro links ensure that downtown Genoa is easily reachable.
Guests frequently commend the hotel’s breakfast for its variety, quality and abundance. The extensive buffet caters to diverse tastes, including vegetarian options, making it a satisfying start to the day. However, during peak times organizational issues can lead to long wait times, affecting the overall experience. The on-site restaurant, while offering high-quality meals and professional service, faces criticism for its limited and occasionally overpriced menu. Nonetheless, dishes like osso buco and pasta receive high praise, complementing the friendly atmosphere provided by the staff.
Rooms at Novotel Genova City are generally spacious, clean and well-equipped, providing a comfortable stay. Modern interiors, soundproofing and ample amenities contribute to a welcoming atmosphere. Families appreciate the convenience and space of family rooms, though minor issues like outdated decor and maintenance problems are occasionally noted. Cleanliness is mostly well-maintained, yet some guests have reported discrepancies that suggest a need for consistent housekeeping standards.
The standout element of Novotel Genova City is undoubtedly the staff, who are often described as helpful, friendly and professional. The reception personnel, in particular, receive frequent commendations for their courteous and efficient service. The staff’s multilingual capabilities and willingness to assist with local information greatly enhance the guest experience.
While the Wi-Fi service is generally functional and fast, especially in rooms, it can be inconsistent, particularly on higher floors. Similarly, the gym offers essential fitness facilities, although guests have suggested the need for more equipment and regular maintenance. The swimming pool, despite being smaller and sometimes crowded, provides a clean and refreshing break for both children and adults with appreciated amenities such as towels and lifeguard presence.
Parking at the hotel is a notable convenience, offering secure and affordable options, though some logistical challenges exist due to space and height restrictions. Lastly, Novotel Genova City is family-friendly with spacious rooms and amenities catering to children, including a kid-friendly menu and games. The hotel's pet-friendly policy further adds to its appeal for families traveling with pets.
Overall, Novotel Genova City combines strategic location, comfortable accommodations and exceptional staff service, making it a practical and welcoming choice for a diverse range of guests.
Camping C'era Una Volta presents an enticing destination for those seeking a tranquil escape into nature, nestled in the lush greenery of the hills. Guests are captivated by the site’s idyllic setting, offering breathtaking views and a peaceful ambiance, making it particularly suitable for families looking to unwind. Despite its slightly remote location, it provides convenient access to nearby attractions through a shuttle service, complemented by well-maintained facilities, including inviting pools that greatly enhance the experience.
The culinary experience at Camping C'era Una Volta is a highlight, with the on-site restaurant earning high praise for its delicious offerings, particularly the pizzas, which are celebrated for their exceptional taste. The restaurant's scenic views, alongside attentive service, make it a favored dining spot, though reservations are suggested due to its popularity.
Accommodations are generally appreciated for their cleanliness and comfort, featuring cozy interiors and pleasant terraces. However, some units could benefit from updates and improved maintenance. While a few guests note minor cleanliness issues and occasional pest presence, the overall ambiance remains charming.
Staff at the campsite are consistently commended for their warmth, friendliness, and dedication to guest satisfaction, providing a welcoming environment. Multilingual support and dynamic service further enrich the visitor experience, contributing to the campsite's appeal as a peaceful retreat.
The swimming facilities, featuring multiple pools surrounded by nature, receive widespread acclaim for their cleanliness and organization, offering an excellent spot for relaxation and leisure. However, guest comfort regarding bedding could be improved, with calls for upgraded mattresses and linens to enhance the stay experience.
In summary, Camping C'era Una Volta stands out as a serene and nature-rich retreat with excellent amenities and service, though attention to accommodation updates and bed quality could further elevate guest satisfaction.
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