The hotel faces the bay of Rapallo at the popular Portofino coast. It is the only luxury hotel on this part of the Italian Riviera and offers luxuriously designed suites, an in-house spa, bars, restaurants, a beach club and event venues to host your meeting, wedding or party. The hotel also has a summer restaurant, the Eden Roc Lounge & Restaurant open at lunch and for dinner.
Summary of reviews
Overall, Excelsior Palace Portofino Coast provides an excellent five-star experience with exceptional service from friendly staff. Despite the hotel showing some age, it is very well managed and offers superb facilities and services for a comfortable and memorable vacation. The rooms are simply perfect, although the double beds may not be the most comfortable. Guests leave with an unforgettable and positive impression of this luxurious hotel.
Hotel Helvetia in Sestri Levante offers an outstanding experience, consistently earning high praise from guests across several categories. The hotel’s location is one of its most celebrated features; guests are enamored with its scenic setting in the heart of Sestri Levante, offering breathtaking views of the Bay of Silence from both rooms and communal areas such as the rooftop terrace and pool.
Breakfast at Hotel Helvetia is another highlight with guests repeatedly praising the excellent quality, variety and freshness of the offerings. Served on a terrace with stunning views, the breakfast experience is enhanced by personal waiters who fulfill requests with a high level of service. Mornings here are said to be a memorable part of the stay.
The dining experience extends to dinner, where the hotel’s restaurant offers an impressive array of dishes both à la carte and on the terrace. Despite a few mentions of the meals being slightly salty and the cost being on the higher side, the cuisine is generally acclaimed as delicious with positive feedback about the chef’s engaging demeanor.
Accommodations at Hotel Helvetia are lauded for their modern amenities, spaciousness and impeccable cleanliness. Rooms are cleaned several times a day, ensuring a comfortable and refreshing stay. While a few rooms are noted to be on the smaller side and some bathrooms a bit narrow, the overall comfort and luxury provided make up for these minor drawbacks.
Cleanliness is another strong suit of the hotel, evident in every corner from the rooms to the private beach area. The pristine environment adds to the pleasant and relaxing atmosphere enjoyed by guests.
The staff at Hotel Helvetia play a crucial role in shaping the exceptional guest experience. Described as kind, friendly and highly attentive, the team consistently goes above and beyond to ensure guests feel welcome and well-cared for. Notably, the service from the front desk and rooftop bar staff is frequently highlighted for its excellence.
The hotel’s private beach, though sometimes described as narrow and occasionally crowded, still receives favorable reviews for its mix of sandy and rocky sections and the excellent beach service. The combination of nearby beach bars, parks and restaurants adds to the convenience, making the beach a favored spot for relaxation with stunning bay views.
Overall, Hotel Helvetia stands out as a premier destination on the Ligurian coast, thanks to its superb location, excellent dining, high-standard accommodations, unparalleled cleanliness, dedicated staff and beautiful beach setting. This combination of features ensures a memorable and delightful stay for all visitors.
Hotel Gabriella impresses guests with its prime beachfront location, offering stunning sea views and immediate access to a private beach, making it a favorite among beach lovers. Nestled along the Italian coast in a peaceful yet convenient setting near Diano Marina's center, this family-run hotel combines strategic positioning with a warm and friendly atmosphere. Guests also appreciate the convenience of private parking, which is secure and thoughtfully designed, adding to the overall ease of their stay.
The culinary experience at Hotel Gabriella is highly regarded, with particular praise for its remarkable breakfast buffet. Guests enjoy a diverse and abundant array of sweet and savory options, served on a picturesque terrace with sea views. The breakfast staff’s attentiveness further enhances the meal. Dinner at the hotel's restaurant features authentic Ligurian cuisine, pleasing diners with flavorful and well-prepared dishes, alongside notable accommodation for dietary needs. Despite occasional comments on the timing of service, the overall dining experience is described as classy and delightful.
Rooms at Hotel Gabriella are spacious, comfortable, and elegantly styled, featuring balconies that provide charming views. Guests consistently highlight the hotel's commitment to cleanliness, with rooms and common areas maintained to impeccable standards. The attentive and friendly staff are universally praised for their exceptional service, combining professionalism with warmth to create a welcoming and memorable atmosphere.
The hotel's amenities, including a large, heated pool and a family-friendly environment, enhance its appeal. Guests enjoy relaxing by the well-maintained pool, which offers a leisurely swimming experience with an extended open season. Families feel particularly accommodated, thanks to attentive service, a delightful atmosphere, and features like the hotel's entertaining cat mascot.
Overall, Hotel Gabriella promises a serene and scenic retreat with excellent service, making it an ideal choice for travelers seeking relaxation by the sea.
Despite some negative feedback, Regina Elena Dependance has received positive reviews from guests who enjoyed their stay. The hotel offers well-priced rooms with beautiful ocean views. While some guests noted that the Dependance building needs remodeling to meet four-star standards, others described their experience as very good, excellent and superb. Although there were complaints about the room quality and services, the hotel still managed to impress some guests.
The Royal Hotel Sanremo is a luxurious and historic 5-star hotel that offers exceptional services and facilities. Its prime location near the town center and amenities with stunning views of the sea make it a top choice for exploring Sanremo on foot. The hotel's beautiful pool area adds to the overall appeal and the breakfast buffet is diverse and generous with impeccable service. The spacious and well-equipped rooms with comfortable beds and clean bathrooms, along with the attentive and friendly staff, make for a nostalgic and pleasant stay. The hotel's spa and pool are standout features with guests praising the equipment and facilities available. While some guests mention minor issues such as noise levels and outdated decor, the hotel's Belle Epoque charm and beautiful sea views more than make up for it. Overall, the Royal Hotel Sanremo provides a unique and unforgettable experience for those seeking a luxurious, old-world Italian vacation.
The Grand Hotel Alassio Beach & Spa Resort – The Leading Hotels of the World is lauded for its prime beachfront location and breathtaking sea views, which provide a tranquil yet centrally positioned getaway. Nestled by a beautiful private beach and close to local attractions, the hotel's setting is ideal for both relaxation and exploration. Guests consistently highlight the well-maintained interiors, clean rooms and very pleasant spa which enhance the overall positive experience.
The breakfast at the resort receives generally positive feedback, particularly for its diversity, excellent service and beautiful sea-front setting. The buffet with its assorted hot and cold options, is often described as a dream. However, some guests feel that it occasionally falls short of the five-star expectations due to limited variety and occasional service delays.
Dinner experiences reveal a more mixed reception with some guests finding the quality lacking, particularly at the Bistro restaurant. However, high-level cuisine at the GAZEBO and standout dishes, like pizza, receive praise. Dining on the beach is noted for its romantic ambiance and overall, while some improvements are needed, there are still enjoyable dining elements.
The rooms receive a mixed reception; while they are modern, comfortable and decorated with charming Art Deco touches, some guests note their compact size and inadequate storage, particularly the bathrooms. Maintenance issues with showers and bathtubs are also mentioned. However, rooms with sea views are particularly praised for their stunning vistas and the overall atmosphere is described as luxurious and calm.
Cleanliness at the hotel generally receives good feedback with well-maintained rooms, facilities and beach areas. However, some guests note inconsistent housekeeping standards and specific areas needing better upkeep. Despite these criticisms, the hotel’s beautiful seafront location, excellent spa and professional staff contribute positively to guests' experiences.
The staff at the Grand Hotel Alassio is widely accoladed for their friendliness, kindness and attentiveness. Guests often highlight the team’s professionalism and helpful nature, significantly contributing to the hotel’s esteemed reputation.
The spa receives glowing reviews for its array of amenities, including seawater pools, saunas and hammam areas. It is often referred to as serene and magnificent, offering excellent massages and wellness services that create a truly relaxing environment.
The pool area, complemented by the spa’s facilities, is appreciated for its spaciousness and cleanliness, although there are suggestions that the indoor pool could benefit from refurbishing. The private beach stands out for its cleanliness and well-organized facilities with complimentary sun loungers and umbrellas contributing to a highly enjoyable beach experience.
Beds in the hotel are generally praised for their comfort, though some guests mention that the bed sizes are smaller than expected and the firmness of the mattresses varies.
While the Grand Hotel Alassio has commendable aspects like customer care and spa facilities, some guests feel it falls short of five-star standards in areas such as room readiness, daily maintenance services and dining quality. Despite these shortcomings, many visitors believe that with service improvements, the hotel has the potential to be highly recommendable.
Villa Agnese, located on the outskirts of Sestri Levante, is celebrated as a serene retreat with convenient access to nearby attractions like Cinque Terre and Portofino. Although the area outside its gates might not be picturesque and some traffic noise can be heard around the pool, the lush gardens and well-maintained grounds of the hotel create an oasis of tranquility. Free rental bicycles make the town center easily accessible and the peaceful environment is perfect for those who enjoy quiet locations.
The breakfast at Villa Agnese is often touted as a highlight with guests praising its variety and quality. The selection includes cakes, fruits, cheeses and breads, all presented appetizingly. Freshly made eggs available at an extra cost add a nice touch. The breakfast ambiance, served by the pool or in the garden, further enhances the experience.
The rooms are highly regarded for their spaciousness, comfort and elegant decor. They are clean, quiet and well-equipped with some featuring terraces or balconies. Families find the accommodations particularly suitable with enough space for larger groups. Although some guests mentioned occasional humidity or basic bathroom facilities, these are exceptions to the overwhelmingly positive reviews.
Cleanliness is a consistent strength at Villa Agnese with immaculate rooms and well-maintained grounds. The furniture, garden and pool areas all showcase a high standard of hygiene and order. The helpful and friendly staff play a significant role in maintaining this pristine environment.
The staff at Villa Agnese are frequently praised for their friendliness, attentiveness and personalized service. Notable individuals like Francesca at the reception and Massimo at the bar are highlighted for their exceptional hospitality, making guests feel right at home.
The free Wi-Fi generally works well in common areas and the garden, though some guests experience slower connections in individual rooms. The swimming pool, surrounded by a well-kept garden, is another standout feature, appreciated for its beauty and cleanliness. The only minor critique is its opening time at 11:00 AM.
Parking facilities are excellent with various free, covered and secure options available. The spacious and monitored lot, including an appreciated underground garage, ensures vehicle security.
Families find Villa Agnese accommodating with spacious rooms and a well-sized pool suitable for children. While there are limited facilities specifically for entertaining small children, the overall child-friendly atmosphere and specific accommodations make it a favorable choice for family vacations.
The beds receive mostly positive feedback for their comfort, though a few guests found the mattresses too hard. Despite this minor issue, the consensus is that the bedding contributes to a restful stay.
Overall, Villa Agnese is commended for its peaceful ambiance, excellent breakfast, comfortable rooms and outstanding staff, making it a cherished destination for travelers seeking a relaxing and enjoyable stay.
Hotel Villa Anita in Santa Margherita Ligure receives high praise for its superb location, nestled in a tranquil residential area yet within walking distance to the town center, harbor, and waterfront. Guests relish the peaceful ambiance combined with easy access to local attractions, making it an ideal base for exploration while maintaining a sense of comfort and security.
The breakfast experience at the hotel is frequently highlighted as exceptional, offering an extensive selection of high-quality options that cater to diverse tastes. Guests enjoy the fresh and delicious products, accompanied by excellent coffee and occasional treats like unlimited Mimosas, in a setting that often includes stunning views. The attentive service of the breakfast staff enhances this cherished part of their stay.
The rooms at Hotel Villa Anita are praised for their comfort and cleanliness, with many offering spacious balconies or terraces that provide attractive views. Visitors appreciate the modern and stylish furnishings, noting the rooms' practicality and the peaceful environment that ensures restful nights. The clean aesthetic extends beyond the rooms, as the entire hotel, from modern gym facilities to the pool and sauna, maintains high standards of hygiene.
The hotel's commitment to cleanliness is matched by the exceptional hospitality of its staff, who are consistently commended for their friendliness and helpfulness. Guests feel genuinely cared for by the knowledgeable and accommodating team, including the warm nature of the family-run establishment's owners, who go above and beyond to enhance the guest experience.
The pool area, though small, offers a cozy escape with its spa-like atmosphere, perfect for relaxation. Landscaped surroundings and massage jets add to the charm, providing a refreshing break after a day of excursions. The attention to detail in maintaining the pool and surrounding area contributes to overall guest satisfaction.
Hotel Villa Anita also receives favorable reviews for its convenient parking options, featuring both free and secure paid parking facilities. Despite higher fees for private parking, guests appreciate the security and ease of access, complementing their hassle-free exploration of the local area. The well-organized parking process, managed efficiently by the hotel staff, adds flexibility and convenience for travelers arriving by car.
Overall, Hotel Villa Anita offers a harmonious blend of comfort, cleanliness, and exceptional service, creating a memorable and inviting atmosphere that leaves a lasting impression on its guests.
Hotel Due Mari in Sestri Levante benefits from an exceptional location, offering convenient access to both the Bay of Silence and the city center. Its proximity to stunning beaches, panoramic views and the nearby train station make it ideal for relaxation and exploration. Despite some criticism, parking availability enhances its overall convenience, blending a central location with serene surroundings.
Guests highly praise the hotel’s breakfast for its variety, abundance and quality with options catering to various dietary needs served in picturesque settings like shaded terraces or by the pool. The dinner experience at the on-site restaurant is also noteworthy, though a few guests mentioned occasional service issues.
The hotel exudes old-fashioned charm, complemented by lush greenery and flowers, despite some rooms being small and having outdated decor. Cleanliness is a standout feature with both rooms and common areas maintained in immaculate condition. The exceptional cleanliness, combined with the friendly and professional staff, elevates the overall hospitality experience.
The staff at Hotel Due Mari are frequently commended for their professionalism, friendliness and willingness to accommodate requests, contributing significantly to the welcoming atmosphere. Specific members of the team, such as Mrs. Milena and Mrs. Cristina, receive special mention, showcasing the personalized care and dedicated service that guests appreciate.
The outdoor saltwater pool and children's pool are highlights with the rooftop pool offering spectacular views. Despite some feedback regarding the smaller indoor pool, the poolside bar and excellent service enhance the overall relaxation experience. The hotel's parking facilities are advantageous, though some guests find the daily fee high.
Mixed reviews about the beds reveal that comfort levels vary with some guests finding them very comfortable while others reported issues with hardness and sagging mattresses. Although the hotel holds a four-star rating, some guests feel it falls short in certain areas, particularly regarding room updates and overall amenities versus cost. Despite this, many aspects, such as breakfast quality and friendly service, do align with four-star standards.
Overall, Hotel Due Mari shines in several areas, particularly its outstanding location, exceptional cleanliness and dedicated staff, ensuring a pleasant stay for guests. However, there are aspects, particularly in room comfort and some outdated features, that could benefit from improvement to fully meet four-star expectations.
Miramare The Palace Resort, an elegantly renovated 5-star establishment in Sanremo, stands out for its prime location, luxurious accommodations and exceptional service. Guests highly praise its direct access to the beachfront promenade and close proximity to both the beach and the town center, making it an ideal spot for both relaxation and convenience. The picturesque setting, well-kept gardens and pool offering stunning sea views enhance the overall experience, contributing to memorable stays for special occasions or simple vacations.
The breakfast at Miramare The Palace Resort is often described as sensational with a diverse and high-quality selection, particularly of cakes, pastries and fruits. Guests enjoy their morning meals on a terrace with beautiful sea views, although there are occasional remarks about high costs and limited choices. The overall cleanliness and attentiveness of the staff contribute to a pleasant dining atmosphere.
When it comes to dinner, the resort's restaurant is frequently lauded for its high-quality, Michelin-level cuisine and impeccable service. However, some guests feel the menu could be more extensive and express frustration over the restaurant being closed for private events. Despite some criticisms, the dog-friendly environment and cordial staff add to a generally enjoyable dining experience.
The rooms at the resort are well-received for their beautiful, modern design, spaciousness and cleanliness. While some guests found the standard and executive rooms smaller than expected and not quite living up to the price, the premium rooms are noted for their size and luxury. The comfortable beds, though sometimes critiqued for inadequate size and the magnificent sea views from several rooms contribute significantly to guest satisfaction.
Cleanliness throughout the hotel is consistently praised with guests remarking on the immaculate condition of common areas and rooms. The dedication of the housekeeping staff in maintaining a spotless environment is a highlight of many reviews.
The hotel staff is frequently commended for their professionalism, friendliness and multilingual capabilities, enhancing the guest experience. While a few guests experienced inconsistencies in service quality, the overwhelming sentiment is positive with many guests highlighting the staff's exceptional service and welcoming demeanor.
The pool area is another standout feature, celebrated for its beauty, maintenance and heated waters, which ensure a pleasant swim. The scenic views and comfortable sun loungers create a relaxing environment, although some guests note occasional service lapses at the pool bar.
Though the beach experience is mixed with some guests noting the public beach's condition and additional costs, the convenience of nearby beach access and scenic views are appreciated. The hotel also offers excellent parking facilities, including a well-supervised, exclusive parking area with valet service, contributing to guest convenience.
Families and pet owners find the resort accommodating and enjoyable with many praising the pool area and the intimate atmosphere of the hotel. Despite a few minor issues, such as noise and limited sunbeds, the overall environment is considered family-friendly.
In summary, while there are some areas for improvement, Miramare The Palace Resort generally provides a luxurious, comfortable and aesthetically pleasing environment with dedicated service, making it a favored destination in Sanremo.
Villa Riviera Resort is a luxurious and new resort located on the hill above Lavagna, offering a fantastic panoramic sea view. Guests rave about the beautiful surroundings and the stunning view, describing it as a dream location with an unforgettable view. The resort offers a great culinary experience with unique and delicious local food, although some guests found the prices at the pool restaurant to be a bit high. The rooms are consistently praised for their amazing views and super comfortable beds with guests describing them as superb. The top-notch staff are described as very friendly, helpful and willing to go above and beyond to assist guests with anything they need. The outdoor infinity pool, spa and restaurant are also highly praised. Overall, guests agree that Villa Riviera Resort is a top vacation spot on the Ligurian coast, offering exceptional quality, service and luxury.
Diana Grand Hotel stands out for its exceptional beachfront location, providing guests with stunning views of the sea and easy access to both the sandy beach and seaside promenade. This setting is perfect for those seeking tranquility and relaxation, with a private beach and well-maintained sandy stretches enhancing the serene experience. Free beach access with convenient amenities like sun loungers and umbrellas contributes to effortless beach days, making the hotel an ideal choice for couples looking for a romantic getaway.
The breakfast experience is well-regarded for its variety and quality, featuring a wide selection of fresh and tasty offerings. Guests appreciate the attentive breakfast staff and the option to dine on a terrace with beautiful views. The main restaurant provides excellent culinary quality and service, though some guests wish for larger portions. The beach restaurant receives praise for its quality service and scenic sea views, offering memorable dining moments.
Rooms at the hotel offer a mixed experience, with guests appreciating their cleanliness and spaciousness, often featuring panoramic views of the sea or hillside. While some facilities appear dated, the overall convenience and tranquil atmosphere make the hotel appealing. Cleanliness receives positive remarks, especially in the beach and common areas, although some improvements are needed in specific instances.
The staff at Diana Grand Hotel are charismatic and friendly, consistently displaying professionalism and kindness. Their helpful and attentive nature, particularly at reception, significantly contributes to an enjoyable guest experience. The heated indoor pool is a highlight, praised for its cleanliness and pleasant atmosphere, while the adjacent private beach offers a wonderful escape with direct access, dedicated umbrellas, and a superb beach restaurant.
Despite a parking fee, guests appreciate the well-organized and easily accessible parking service from the main road. Overall, Diana Grand Hotel offers a delightful seaside retreat with numerous positive attributes, ensuring a peaceful vacation by the sea.
Hotel Zurigo, nestled just 150 meters from the picturesque coastline, offers a superb blend of convenience and tranquility. Its strategic location allows guests easy access to both the calming sandy shores and the bustling town center, making it an ideal choice for those seeking a balance of beachside relaxation and urban exploration. Notably, it serves as a perfect base for hiking and coastal adventures.
The hotel shines in several key areas, notably with its breakfast offerings, which are both abundant and varied. Guests consistently praise the quality and selection, which includes both sweet and savory options, many homemade and featuring local specialties. The high-quality breakfast is complemented by the staff's attentive service, setting a high standard in the region of Liguria.
Dinner at Hotel Zurigo is equally impressive, with the kitchen receiving accolades for the quality and generous portions of its meals. The buffet selection, enriched with a wide array of vegetables and desserts, is a highlight, and the poolside dinners are particularly cherished by seafood lovers. Guests appreciate the excellent price-quality ratio of the dining offerings, often exceeding local restaurant standards.
The rooms at Hotel Zurigo are described as modern, comfortable, and impeccably clean. While some rooms are noted as small, thoughtful design and essential amenities ensure a comfortable stay. The staff's professionalism and warmth are consistently highlighted, creating a friendly and welcoming atmosphere that enhances the overall guest experience.
The hotel's pool is a standout feature, offering a serene and well-maintained area for relaxation, with the option to enjoy meals and drinks by the water's edge. The proximity to the beach and the hotel's affiliation with a nearby beach ensure guests have everything they need for a seamless seaside experience.
Families will find Hotel Zurigo exceptionally accommodating, with amenities catering to both adults and children. The family-friendly environment, private playground, and various facilities make it an ideal choice for family vacations.
Hotel Zurigo also offers convenient parking options, appreciated by guests for adding a layer of security and accessibility, despite some mentions of its distance from the hotel. Overall, the attention to detail, exceptional service from the staff, and well-maintained facilities make Hotel Zurigo a preferred choice for travelers seeking comfort, quality, and value in a picturesque seaside location.