The hotel faces the bay of Rapallo at the popular Portofino coast. It is the only luxury hotel on this part of the Italian Riviera and offers luxuriously designed suites, an in-house spa, bars, restaurants, a beach club and event venues to host your meeting, wedding or party. The hotel also has a summer restaurant, the Eden Roc Lounge & Restaurant open at lunch and for dinner.
Summary of reviews
Overall, Excelsior Palace Portofino Coast provides an excellent five-star experience with exceptional service from friendly staff. Despite the hotel showing some age, it is very well managed and offers superb facilities and services for a comfortable and memorable vacation. The rooms are simply perfect, although the double beds may not be the most comfortable. Guests leave with an unforgettable and positive impression of this luxurious hotel.
Additionally, guests have praised the hotel's location which offers easy access to beaches and local attractions. The staff has also received high praise for their friendliness and helpfulness throughout the stay. Guests have noted the cleanliness and modern amenities of the rooms, as well as the quality of the breakfast provided each morning. Overall, the Best Western Regina Elena is a top choice for travelers seeking a luxurious and relaxing stay in a beautiful location.
Grande Albergo has garnered positive acclaim from guests, particularly for its prime location, friendly staff and high standards of cleanliness.
Situated in a desirable beachfront location in Sestri Levante, the hotel offers stunning sea views and proximity to the historic center and city park, making it convenient for relaxation and exploration. The availability of secure, on-site parking further enhances the convenience for those traveling by car.
The staff at Grande Albergo are consistently praised for their friendliness, helpfulness and professionalism, contributing to a welcoming atmosphere throughout the hotel. Guests appreciate the attentiveness of the reception and bar staff, as well as the excellent service provided during breakfast and dinner.
Cleanliness is another standout feature with meticulous attention to detail in both the private rooms and public areas. Guests frequently describe the accommodations as very clean and comfortable with spacious rooms and well-equipped bathrooms. The rooftop pool, noted for its clean water and stunning views, also adds to the overall appeal.
While the breakfast experience is mostly positive with a variety of sweet and savory options and the possibility to enjoy it on a terrace or in an outdoor garden, some guests have expressed a desire for further improvements, such as fresher and higher-quality products.
The hotel's attached restaurant receives high marks for its excellent cuisine and professional service, despite being on the pricier side. The dining experience is often highlighted as delightful, making the Hotel Restaurant Delfino a notable aspect of the stay.
However, some aspects do fall short of the four-star expectations. The furnishings in the rooms are sometimes described as outdated and there are occasional issues with uncomfortable mattresses. Additionally, the beach amenities and parking costs are noted as areas where guests feel the value could be improved.
In summary, Grande Albergo offers a superb location, friendly and professional staff and exceptional cleanliness, making it a cherished choice for travelers. While there are a few areas that could benefit from updates and refinements, the overall experience remains positive and welcoming, ensuring a pleasant stay by the beautiful coastline of Sestri Levante.
Hotel Laurin is a highly recommended four-star hotel located near Santa Margherita. Despite some guests feeling that the room amenities did not match the four-star rating, the hotel's cleanliness, secure box garage and overall quality were praised by many. The hotel's prime location and stunning views make it a perfect place to stay for a short break. While some guests felt that the price did not match the value of the amenities, the hotel's facilities and services compensated for any flaws. Overall, Hotel Laurin is a great choice for those looking for a comfortable and enjoyable stay.
Residence Sole in Albenga is celebrated for its exceptional beachfront location, offering direct access to a pristine beach and stunning sea views, including vistas of Gallinara Island. Guests enjoy the convenience of being close to both the beach and the historic old town, making it an ideal spot for a seaside getaway. The location is further enhanced by amenities such as a well-maintained outdoor pool and a picturesque dining terrace.
The breakfast experience at Residence Sole is generally positive with guests appreciating the variety, quality and the option to enjoy their meal on the terrace or in their room. The breakfast staff receive high marks for their friendly and attentive service, contributing to a delightful dining experience right by the sea.
Dining at the adjacent Babette restaurant is a highlight, offering gourmet meals in a romantic garden setting. The restaurant's quality, supported by Michelin-star credentials, impresses many guests, though it comes at a premium price.
Rooms at Residence Sole are spacious, clean and most feature sea views with convenient kitchenettes. The cleanliness of the rooms and common areas is a frequently praised aspect, contributing significantly to guest satisfaction. Despite some reports of dated furnishings, the accommodations are functional and well-maintained, ensuring a comfortable stay.
The staff at Residence Sole are highly regarded for their exceptional hospitality, described as friendly, helpful and professional across various service areas. Their approachability and efficiency create a welcoming atmosphere that enhances the overall guest experience.
The swimming pool is another appreciated feature, often described as clean and well-maintained with beautiful panoramic views. Although some guests noted limited opening hours and occasional maintenance closures, the pool remains a popular amenity during the summer months.
Direct beachfront access is a standout feature with a well-maintained private beach area that guests find convenient and enjoyable. The picturesque sea views and availability of beach amenities such as chairs and umbrellas add to the allure.
Parking at Residence Sole offers a mix of private, paid options and free public parking, which can be challenging during peak times but manageable with some patience. The close proximity of parking areas to the beach adds to the convenience.
The bedding receives mixed reviews with some guests finding the beds comfortable and others noting issues with firmness and discomfort, particularly with sofa beds and pillows.
Accessibility is generally good with facilities designed to accommodate various needs, though some areas like the bathroom and studio accessibility could benefit from improvements.
Overall, Residence Sole provides a memorable seaside retreat with its breathtaking location, excellent amenities and warm, attentive staff, making it a favored choice for beach-loving guests.
Hotel Residence Le Terrazze offers a delightful stay primarily characterized by its prime seaside location, tranquil ambiance and exceptional views of the sea and Gulf of Portovenere. Guests enjoy the convenience of a nearby beach and the scenic promenade that connects the hotel to the town's attractions and restaurants within a 10-20 minute walk. Onsite parking, though at an extra cost, adds to the ease of exploring local landmarks, including the Cinque Terre.
The breakfast receives mixed reviews, though it is noted for its variety and hearty options. Certain items like the spinach pie and cakes are particularly appreciated. However, some guests feel that the breakfast could benefit from a broader selection and higher quality, particularly in the area of savory offerings and drink options.
Dinner experiences are also varied. The onsite restaurant is appreciated when open, but its occasional evening closure and the limited dining options in the immediate area necessitate a bit of a walk to find other eateries. Special occasions at nearby restaurants, however, often yield memorable dining experiences.
Rooms are a highlight, commended for their spaciousness, cleanliness and stunning views. Many have terraces or balconies that enhance the stay with beautiful vistas of the bay. While some reviews note the décor as slightly outdated, the overall comfort and modern amenities in the rooms, including well-equipped kitchens, contribute to a pleasant experience. The pool area is another attractive feature, though additional costs for loungers and an early closing time are minor points of contention.
The beachfront location adds significantly to the hotel's appeal, offering immediate access to both public and private beach areas. Guests enjoy lounging on the small terrace with sun loungers and exploring other nearby beaches.
Parking is convenient and secure, albeit some guests find the daily fee high. The availability of spots near rooms or directly in front of the property is a plus, particularly given the quiet, low-traffic area surrounding the hotel.
Cleanliness is a consistent strong point with rooms and common areas kept in spotless, well-maintained condition. The commitment to hygiene is further complemented by the friendly and attentive staff, who are frequently praised for their exceptional service and hospitality, making guests feel welcomed and well-cared-for throughout their stay.
While some guests report discomfort with the beds due to hard or worn-out mattresses, the overall positive experience, enhanced by cleanliness and the warmth of the reception staff, generally overshadows this issue.
In summary, Hotel Residence Le Terrazze stands out as a clean, comfortable seaside retreat with excellent service, making it a highly recommended option for travelers seeking tranquility, beautiful views and a welcoming atmosphere.
Despite some negative feedback, Regina Elena Dependance has received positive reviews from guests who enjoyed their stay. The hotel offers well-priced rooms with beautiful ocean views. While some guests noted that the Dependance building needs remodeling to meet four-star standards, others described their experience as very good, excellent and superb. Although there were complaints about the room quality and services, the hotel still managed to impress some guests.