The hotel faces the bay of Rapallo at the popular Portofino coast. It is the only luxury hotel on this part of the Italian Riviera and offers luxuriously designed suites, an in-house spa, bars, restaurants, a beach club and event venues to host your meeting, wedding or party. The hotel also has a summer restaurant, the Eden Roc Lounge & Restaurant open at lunch and for dinner.
Summary of reviews
Overall, Excelsior Palace Portofino Coast provides an excellent five-star experience with exceptional service from friendly staff. Despite the hotel showing some age, it is very well managed and offers superb facilities and services for a comfortable and memorable vacation. The rooms are simply perfect, although the double beds may not be the most comfortable. Guests leave with an unforgettable and positive impression of this luxurious hotel.
Hotel Punta San Martino enjoys high praise for its extraordinary location that offers breathtaking panoramic sea views and convenient access to the beach, local dining, shops and the town of Arenzano. The hotel's elevated hilltop position is particularly favored for its tranquil and scenic setting.
The breakfast experience is generally well-received with guests appreciating the variety, freshness and abundance of the offerings, all enhanced by a delightful ambiance and sea views. However, issues such as disturbance from birds and organizational concerns have been noted. Dinner at the hotel's restaurant receives mixed reviews. Many guests commend the quality of the food, service and exceptional views, though some mention high prices and occasional slow or indifferent service.
Rooms are praised for their spaciousness, cleanliness and stunning sea views. The large balconies or terraces are a highlight, despite some criticisms regarding outdated decor and occasional lack of amenities in the bathrooms. The hotel's cleanliness is upheld by good housekeeping, although some areas, like the pool and outdoor steps, need better maintenance.
Staff are largely viewed as friendly and professional, particularly at reception, though there are occasional mentions of cold or unmotivated behavior, affecting the breakfast and restaurant service.
The free WiFi service presents challenges with slow speeds, limited availability and usage caps, impacting the overall convenience for guests. The pool area, marked by its size and scenic views, is appreciated, despite some operational and cleanliness issues.
For beach lovers, Hotel Punta San Martino offers direct access to a clean, picturesque beach with convenient elevator and funicular services. However, high costs for sunbeds, reservation issues and rocky terrain detract from the experience.
Parking at the hotel is a mixed experience with limited free spaces, high fees and confusing layouts. Early arrival is crucial to securing a convenient spot.
Families find the hotel accommodating with spacious rooms and helpful staff, though noise and a lack of adequate amenities for children can be a concern. The comfort of the beds is consistently praised, providing guests with a cozy and restful sleep experience.
Overall, Hotel Punta San Martino stands out for its stunning location, spacious rooms and friendly staff, making it a noteworthy option for those seeking a peaceful coastal retreat. However, attention to service improvements and better maintenance could significantly enhance the guest experience.
Hotel Helvetia in Sestri Levante offers an outstanding experience, consistently earning high praise from guests across several categories. The hotel’s location is one of its most celebrated features; guests are enamored with its scenic setting in the heart of Sestri Levante, offering breathtaking views of the Bay of Silence from both rooms and communal areas such as the rooftop terrace and pool.
Breakfast at Hotel Helvetia is another highlight with guests repeatedly praising the excellent quality, variety and freshness of the offerings. Served on a terrace with stunning views, the breakfast experience is enhanced by personal waiters who fulfill requests with a high level of service. Mornings here are said to be a memorable part of the stay.
The dining experience extends to dinner, where the hotel’s restaurant offers an impressive array of dishes both à la carte and on the terrace. Despite a few mentions of the meals being slightly salty and the cost being on the higher side, the cuisine is generally acclaimed as delicious with positive feedback about the chef’s engaging demeanor.
Accommodations at Hotel Helvetia are lauded for their modern amenities, spaciousness and impeccable cleanliness. Rooms are cleaned several times a day, ensuring a comfortable and refreshing stay. While a few rooms are noted to be on the smaller side and some bathrooms a bit narrow, the overall comfort and luxury provided make up for these minor drawbacks.
Cleanliness is another strong suit of the hotel, evident in every corner from the rooms to the private beach area. The pristine environment adds to the pleasant and relaxing atmosphere enjoyed by guests.
The staff at Hotel Helvetia play a crucial role in shaping the exceptional guest experience. Described as kind, friendly and highly attentive, the team consistently goes above and beyond to ensure guests feel welcome and well-cared for. Notably, the service from the front desk and rooftop bar staff is frequently highlighted for its excellence.
The hotel’s private beach, though sometimes described as narrow and occasionally crowded, still receives favorable reviews for its mix of sandy and rocky sections and the excellent beach service. The combination of nearby beach bars, parks and restaurants adds to the convenience, making the beach a favored spot for relaxation with stunning bay views.
Overall, Hotel Helvetia stands out as a premier destination on the Ligurian coast, thanks to its superb location, excellent dining, high-standard accommodations, unparalleled cleanliness, dedicated staff and beautiful beach setting. This combination of features ensures a memorable and delightful stay for all visitors.
Park Hotel Argento is a highly regarded accommodation, particularly for visitors eager to explore the Cinque Terre region and Levanto. Guests appreciate the hotel's exceptional location, which offers easy access to local attractions via a short walk or the hotel's reliable shuttle service. Nestled on a scenic hillside, the hotel provides breathtaking views and a tranquil setting, making it an appealing base for exploring the area.
The dining experiences at the hotel are frequently praised, with the breakfast buffet being a standout feature. Guests are consistently impressed by the variety and quality of the offerings, including fresh local products and dietary-friendly options. The attentive staff further enhance the breakfast experience with their cheerful service. Dinner at the hotel's restaurant is also well-received, noted for its delicious, reasonably priced meals and scenic terrace views.
Accommodations at Park Hotel Argento receive high marks for cleanliness, spaciousness, and comfort. Guests admire the tastefully furnished rooms, many of which feature terraces or balconies with stunning views. The hotel maintains impeccable standards of cleanliness throughout its facilities, contributing to a modern and inviting atmosphere.
The staff at Park Hotel Argento are often commended for their exceptional service and friendliness, which significantly enhances the guest experience. Many reviews highlight the warm, accommodating nature of the team, as well as their readiness to assist with any needs or requests.
The hotel's facilities, including a heated saltwater pool and a well-appointed spa, provide guests with ample opportunities to relax and unwind. The pool area, in particular, is celebrated for its scenic views and serene ambiance. Additionally, the hotel offers excellent parking facilities and a convenient charging station for electric vehicles, further enriching the visitor experience.
Families find Park Hotel Argento particularly accommodating, with spacious rooms and family-friendly amenities. The hotel's prime location and convenient shuttle services make it an ideal base for families exploring the Cinque Terre. Overall, Park Hotel Argento is highly recommended for travelers seeking a comfortable and welcoming stay, with exceptional service and amenities that often exceed expectations for a four-star hotel.
Villa Riviera Resort is a luxurious and new resort located on the hill above Lavagna, offering a fantastic panoramic sea view. Guests rave about the beautiful surroundings and the stunning view, describing it as a dream location with an unforgettable view. The resort offers a great culinary experience with unique and delicious local food, although some guests found the prices at the pool restaurant to be a bit high. The rooms are consistently praised for their amazing views and super comfortable beds with guests describing them as superb. The top-notch staff are described as very friendly, helpful and willing to go above and beyond to assist guests with anything they need. The outdoor infinity pool, spa and restaurant are also highly praised. Overall, guests agree that Villa Riviera Resort is a top vacation spot on the Ligurian coast, offering exceptional quality, service and luxury.
Grand Hotel Bristol Spa Resort by R Collection Hotels is highly praised for its prime and picturesque location, offering splendid views of the lake and sea. Perched on a hill with stunning vistas of the Gulf, it provides a tranquil yet accessible escape, just a 15-minute walk from the heart of Rapallo. Guests appreciate the hotel's convenient proximity to key attractions like Portofino and Cinque Terre, as well as its seamless transport options including a nearby bus stop and ample parking facilities with special perks like free outdoor parking and charging stations for electric cars.
Guests commend the resort's exceptional cleanliness, meticulous housekeeping and luxurious feel. Rooms are spacious, well-appointed and often come with enchanting sea and lake views, adding a touch of elegance to the stay. The comfort of the rooms, bolstered by adjustable air conditioning and amenities such as coffee machines and soft drinks, enhances the overall experience, though bed comfort receives mixed feedback.
The breakfast experience at the resort stands out for its variety, quality and stunning sea views from the breakfast terrace. Guests highlight the comprehensive and fresh buffet selection, along with attentive and polite service, contributing to a delightful start to the day. While occasional inconsistencies are noted, the overall consensus remains highly positive.
Dining at the resort is a mixed experience with the Le Cupole restaurant receiving high praise for its gourmet quality and exemplary service and the rooftop restaurant being lauded for its incredible views and high-class dining. However, some guests point to slow service and a lack of menu variety in other dining areas. Nevertheless, the positive aspects of the fine dining experiences significantly enhance the hotel’s luxury appeal.
The hotel's spa receives rave reviews for its top-notch facilities, cleanliness and panoramic views, offering a pampering and relaxing retreat with features like heated pools, saunas and sensory showers. The pool area also garners acclaim for its beauty, comfortable sun loungers and breathtaking views, though occasional issues with cleanliness and heating are mentioned.
The staff at Grand Hotel Bristol Spa Resort are frequently highlighted as a standout feature, known for their warmth, professionalism and attentive service. Many guests feel that the staff's efforts contribute significantly to the hotel’s five-star reputation. The resort's overall service quality, combined with its outstanding amenities and breathtaking location, makes it a memorable and luxurious choice for travelers.
Le Ville Relais offers an enchanting escape for those seeking tranquility and natural beauty, perched high above La Spezia. Guests are captivated by its stunning location overlooking the Gulf of Poets, creating a serene atmosphere nestled among olive groves. This charming hotel serves as an ideal base for exploring the region, including attractions like Cinque Terre and Portovenere, though traveling by car is recommended due to its slightly remote access.
The accommodations at Le Ville Relais are lauded for their comfort and cleanliness, featuring spacious rooms with breathtaking views from private terraces. While room decor might seem dated to some, the well-appointed amenities and attention to detail make for a relaxing stay. The peaceful environment extends to the beautiful infinity pool, a central highlight that offers panoramic vistas of the sea and mountains, enhancing the overall ambiance of relaxation.
Dining at Le Ville Relais is a standout experience. The hotel's restaurant receives continual praise for its exquisite, top-quality Italian cuisine, complemented by attentive and friendly service. The breakfast, served with a view, is noted for its delightful variety and quality ingredients, catering to diverse dietary needs and setting a perfect start to the day.
Guests consistently commend the warmth and professionalism of the staff, whose exceptional service enhances the overall experience. This genuine hospitality is reflected in personalized attention and a welcoming demeanor, notably enhancing the feeling of being well-cared-for.
While some areas such as Wi-Fi connectivity and bed comfort have room for improvement, these minor concerns are overshadowed by the hotel's overall charm and allure. Le Ville Relais, with its boutique feel and romantic setting, provides a charming and memorable retreat, ideal for couples and travelers seeking a serene experience amidst spectacular views. Whether indulging in the culinary delights, relaxing by the pool, or simply enjoying the serene surroundings, guests leave with cherished memories of their stay.
Additionally, guests have praised the hotel's location which offers easy access to beaches and local attractions. The staff has also received high praise for their friendliness and helpfulness throughout the stay. Guests have noted the cleanliness and modern amenities of the rooms, as well as the quality of the breakfast provided each morning. Overall, the Best Western Regina Elena is a top choice for travelers seeking a luxurious and relaxing stay in a beautiful location.
Agriturismo Costa di Faraggiana offers a captivating retreat situated amidst serene hills with breathtaking views, providing an ideal balance between tranquility and convenience. Its prime location above Levanto allows guests to enjoy refreshing air and stunning landscapes while having easy access to explore Cinque Terre. Visitors appreciate relaxing by the pool after adventurous days, enhanced by the well-maintained accommodations and attentive service. Guests are treated to delicious breakfasts, often enjoyed on a charming terrace with splendid views. The breakfast experience is widely praised for its variety and taste, featuring homemade baked goods, local produce, and thoughtful service, although options are somewhat limited for those with dietary restrictions.
The rooms at Costa di Faraggiana are consistently lauded for their cleanliness and modern amenities. Furnished beautifully and adorned with thoughtful decorations, the accommodations provide a peaceful retreat with panoramic views. While some note that certain rooms might be a bit compact, overall, they offer comfort and style, with suites providing additional luxury. The property showcases a remarkable level of cleanliness, with every aspect meticulously maintained, from the rooms to the communal spaces, spa, and pool area.
The staff plays a crucial role in enhancing the guest experience, noted for their exceptional dedication, warmth, and attentiveness. Visitors frequently commend the family team for their friendly and accommodating nature, easily fostering a sense of belonging. The team's eagerness to provide assistance, including reliable shuttle service and thoughtful hospitality, ensures guests feel welcomed and cared for throughout their stay.
The pool experience at Costa di Faraggiana is another standout feature, with guests admiring the saltwater infinity pool's beauty and cleanliness. This picturesque spot offers stunning views and tranquility, further complemented by spa amenities like a jacuzzi and sauna. Whether soaking up the serene poolside ambiance or indulging in the spa facilities, guests find themselves immersed in relaxation amidst beautiful surroundings.
Overall, Agriturismo Costa di Faraggiana delivers a memorable retreat marked by its superb location, delightful breakfasts, inviting rooms, impeccable cleanliness, and exemplary staff service, making for an indulgent and peaceful getaway.
Dominio Mare Resort & SPA is celebrated for its stunning location, offering guests breathtaking sea views and tranquility ideal for relaxation. The resort is nestled on a mountain side with panoramic vistas that charm visitors seeking respite from daily life. The beautiful setting is complemented by well-furnished apartments suitable for both families and couples, enhancing the overall getaway experience.
The facilities at Dominio Mare Resort & SPA, including its refined restaurant, nicely maintained spa, landscaped garden, and infinity pool, contribute to a comfortable and enjoyable stay. Guests laud the culinary offerings at the restaurant, highlighting the superb cuisine and friendly staff that elevate the dining experience. Though there are occasional critiques regarding menu selection and pricing, most find the dining atmospheric and pleasant.
Accommodations are generally spacious, clean, and designed to emphasize the spectacular views. While guests appreciate the cleanliness and modern structure, some have noted minor issues such as the need for enhanced kitchen equipment. There are isolated concerns about noise disturbances and room setup expectations, but overall, the thoughtfully designed rooms with captivating sea views ensure a memorable retreat.
Staff at the resort are frequently praised for their kindness and hospitality, creating a welcoming and attentive atmosphere. Positive interactions with reception and restaurant staff add to the pleasant guest experience, though language barriers are noted on occasion.
The spa is well-received, providing a charming escape with exceptional service and beautiful facilities, though advance booking is necessary. The pool is a standout feature, consistently admired for its cleanliness, picturesque views, and relaxing ambiance, albeit with minor temperature concerns.
Parking offers convenience with various options, though some guests find spaces tight. Bedding experiences are mixed, with some finding them comfortable while others suggest improvements to align with the resort's high standards.
Overall, Dominio Mare Resort & SPA stands out as a picturesque, restful destination blending stunning natural beauty with commendable services and facilities. Despite minor critiques, the resort's exceptional location and friendly staff make it a favored retreat for those looking to unwind amidst scenic surroundings.
B&B Hotels Park Hotel Suisse Santa Margherita Ligure enjoys a prime location ideal for exploring Santa Margherita Ligure and nearby areas like Portofino and Cinque Terre. Situated in the heart of town, the hotel is close to the seafront, harbor, restaurants, shops and attractions with easy access provided by the proximity to the train station and available onsite parking. Guests frequently commend the picturesque bay setting, serene atmosphere and extraordinary views, particularly from the upper floors and rooms with cozy balconies.
The hotel offers a breakfast experience that is largely well-received. Guests appreciate the substantial and varied buffet, which includes fresh and high-quality products and is served in a scenic area. Some criticisms include limited variety and issues with restocking, but overall, the breakfast experience is positive, enhanced further by friendly staff and beautiful views.
The rooms are often described as spacious, comfortable and clean with many featuring balconies that offer stunning views of the sea or city. Despite positive comments about the beds and general room cleanliness, there are mentions of the bathrooms needing updates and better maintenance. The hotel's cleanliness is generally praised, though inconsistencies such as mold in bathrooms and spotty cleaning are noted.
Guests consistently highlight the friendly, professional and helpful nature of the staff, particularly the exemplary service at the reception. The hospitality and availability of the staff significantly contribute to the guests' enjoyable experiences.
The swimming pool is a standout feature, consistently praised for its size, saltwater, cleanliness and beautiful setting. The pool area provides a tranquil space for relaxation with ample sun loungers and umbrellas.
The parking situation receives mixed reviews. While its convenience and accessibility are appreciated, the limited, tight and sometimes costly parking spaces pose challenges for some guests.
The beds in the hotel are highly favored for their comfort and spaciousness, contributing positively to the overall guest experience. However, the Wi-Fi service receives consistent criticism for being unstable and unreliable, particularly in the rooms.
Despite aiming for a four-star rating, some guests feel that the hotel falls short, particularly due to certain issues like breakfast quality, bathroom conditions and additional unexpected charges. Nonetheless, the hotel's excellent location, friendly staff, comfortable rooms and standout pool make it a considerable choice for those looking to explore Santa Margherita Ligure.
Miramare Apartments & Suites in La Spezia offer a remarkable retreat characterized by its breathtaking panoramic views between Cinque Terre and Porto Venere. Despite its somewhat remote location, it provides easy parking and serves as an excellent base for day trips. The serene environment and stunning vistas make it an ideal escape for those looking to relax away from the bustling tourist spots.
Guests consistently praise the spacious and luxurious accommodations, highlighting their immaculate cleanliness and modern amenities. The beautifully finished rooms, studios and apartments come equipped with all necessary conveniences for a comfortable stay, including well-appointed kitchens. The rooftop terrace and private lounging areas add to the allure, allowing guests to absorb the mesmerizing views in peace.
The absence of a dedicated breakfast service means guests may need to plan ahead for morning meals, though the kitchens are well-stocked with essentials. The nearby restaurant offers a convenient dining option, though its occasional closure can pose a challenge.
The standout feature of Miramare Apartments & Suites is undoubtedly its heated infinity pool, which offers magnificent sea and harbor views. Guests appreciate the pool's cleanliness, pleasant temperature and the relaxing, picturesque setting it provides.
Despite some mixed feedback regarding WiFi connectivity and occasional issues with bed comfort, the staff's friendliness and attentiveness greatly enhance the guest experience. The team, especially the receptionist Deborah, receives high marks for their helpfulness and hospitality, contributing significantly to a welcoming atmosphere.
Overall, the combination of stunning views, luxurious accommodations and exceptional service make Miramare Apartments & Suites a top recommendation for visitors seeking a tranquil and picturesque getaway in La Spezia.
Grande Albergo has garnered positive acclaim from guests, particularly for its prime location, friendly staff and high standards of cleanliness.
Situated in a desirable beachfront location in Sestri Levante, the hotel offers stunning sea views and proximity to the historic center and city park, making it convenient for relaxation and exploration. The availability of secure, on-site parking further enhances the convenience for those traveling by car.
The staff at Grande Albergo are consistently praised for their friendliness, helpfulness and professionalism, contributing to a welcoming atmosphere throughout the hotel. Guests appreciate the attentiveness of the reception and bar staff, as well as the excellent service provided during breakfast and dinner.
Cleanliness is another standout feature with meticulous attention to detail in both the private rooms and public areas. Guests frequently describe the accommodations as very clean and comfortable with spacious rooms and well-equipped bathrooms. The rooftop pool, noted for its clean water and stunning views, also adds to the overall appeal.
While the breakfast experience is mostly positive with a variety of sweet and savory options and the possibility to enjoy it on a terrace or in an outdoor garden, some guests have expressed a desire for further improvements, such as fresher and higher-quality products.
The hotel's attached restaurant receives high marks for its excellent cuisine and professional service, despite being on the pricier side. The dining experience is often highlighted as delightful, making the Hotel Restaurant Delfino a notable aspect of the stay.
However, some aspects do fall short of the four-star expectations. The furnishings in the rooms are sometimes described as outdated and there are occasional issues with uncomfortable mattresses. Additionally, the beach amenities and parking costs are noted as areas where guests feel the value could be improved.
In summary, Grande Albergo offers a superb location, friendly and professional staff and exceptional cleanliness, making it a cherished choice for travelers. While there are a few areas that could benefit from updates and refinements, the overall experience remains positive and welcoming, ensuring a pleasant stay by the beautiful coastline of Sestri Levante.
Castellaro Golf Resort, located in a serene environment with picturesque views of mountains and the sea, offers guests a peaceful escape from daily life. The lush landscapes, beautiful pool and close proximity to nature trails and the beach of Taggia make it ideal for relaxation and outdoor activities. Despite the challenges of navigating narrow roads and the secluded location, the resort provides a charming setting for a nature retreat.
Guests consistently praise the breakfast experience, highlighting the generous, varied and delicious offerings that cater to international tastes. The friendly and attentive staff ensure a pleasant start to the day, making breakfast one of the standout features of the stay.
The resort's dinner options, however, receive mixed reviews. While the food quality at the nearby golf club restaurant is appreciated, the limited on-site dining options and occasional service inconsistencies are noted by guests.
Rooms at the resort are mostly well-received for their spaciousness and comfort, featuring amenities like large wardrobes, practical bathrooms and lovely private terraces. Nevertheless, the decor is considered somewhat outdated and there are mentions of inconsistent cleaning services and the need for renovations.
Cleanliness is a noted concern with several guests reporting insufficient upkeep, particularly in common areas and bathrooms. Despite these issues, the friendliness of the housekeeping staff is often commended.
The staff at Castellaro Golf Resort are a highlight, frequently described as kind, professional and always ready to assist. Their warm hospitality significantly enhances the guest experience, even though language barriers occasionally pose a challenge for non-Italian speakers.
The resort’s free Wi-Fi service is an area needing improvement with many guests experiencing connectivity issues, especially in their rooms.
The pool area receives high praise for its beauty, cleanliness and ample space with comfortable loungers, contributing to a relaxing atmosphere. The 24-hour access and the presence of a lifeguard enhance the overall experience.
Parking at the resort is excellent with a large, easily accessible and free parking lot directly in front of the reception, a rare convenience in the region.
For golf enthusiasts, the resort offers an impressive golfing experience with a great course and a fantastic clubhouse. The picturesque setting amidst olive groves and the quality food at the clubhouse add to the attraction.
The comfort of the primary beds is generally appreciated, though additional bed options received criticism for their quality and comfort.
Lastly, while the resort has several strong points and a beautiful setting, it currently falls short of fulfilling its four-star promise with notable areas for improvement such as renovation, enhanced cleanliness and better service levels.
Hotel Miramare, located in the picturesque Porto Maurizio, is highly praised for its strategic position that grants easy access to both urban attractions and beachside relaxation. The hotel's proximity to historical sites and the vibrant city center makes it an ideal choice for tourists keen on exploring the local culture. Breathtaking views from the hotel, especially from the terrace, are often highlighted, with many rooms featuring vistas of the sea. Despite some concerns about noise, guests consistently appreciate the hotel's charming historic structure and peaceful surroundings, which contribute to a comfortable stay.
The staff at Hotel Miramare receives accolades for their professionalism, kindness, and attentiveness, significantly enhancing the guest experience. Visitors often feel well taken care of, with the staff's efficiency and friendliness contributing to a welcoming atmosphere. Additionally, the hotel's cleanliness, from the rooms to the pool area, is frequently commended, reinforcing the overall positive impression of the property.
While the breakfast experience brings mixed reviews, many guests enjoy the varied, personalized options and pleasant settings, often with sea views. There are suggestions for increased variety and catering to specific dietary needs. The pool area receives praise for its beautiful, well-maintained environment offering extraordinary views, collectively elevating the hotel's appeal.
However, certain aspects warrant attention. The room experience varies, with comfort and spaciousness often complimented, but sound insulation and outdated furnishings occasionally detract from satisfaction. Beds prompt mixed opinions, with some guests finding them firm. Parking, though convenient, requires prior arrangement due to limited spaces, and some guests question the hotel's four-star rating, citing an aged appearance and a lack of certain amenities.
In summary, Hotel Miramare provides a pleasant stay with dedicated staff, a stunning location, and clean facilities, though updates in certain areas could enhance consistency and fully align with its star rating.
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