DOMITYS Le Piano Résidence Sénior
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsDOMITYS Le Piano Résidence Sénior offers a highly convenient and comfortable option for accommodation, especially praised for its strategic location. Situated near a metro station, it provides easy access to Lille's city center within a short 15 to 20-minute ride. The neighborhood, though undergoing rehabilitation and somewhat industrial, is quiet and safe, promoting a tranquil stay. Proximity to essential amenities like a supermarket and secure parking further contributes to its practicality, though initial navigation to the residence can be challenging due to unclear signage.
The rooms at DOMITYS Le Piano Résidence Sénior receive high accolades for their spaciousness, modernity and comfort. Guests commend the large, bright apartments and well-equipped facilities, including kitchenettes and luxurious beds. The calming and home-like ambiance is bolstered by accessible features for those with mobility issues, although some reported occasional maintenance lapses.
Cleanliness is generally upheld to commendable standards with many appreciating the immaculate and new condition of the accommodations. However, sporadic issues like dirty balconies and unpleasant odors have been noted, indicating room for improvement.
The staff are often described as courteous and friendly with particular praise directed towards individuals for their exceptional service. Despite this, inconsistencies in service, particularly after 7 PM and language barriers were highlighted as areas needing attention.
Breakfast service garnered mixed reviews with many finding it simple yet sufficient. However, concerns about the limited selection, high cost and occasional service inefficiencies were common. In contrast, on-site dining options fit its primary function as a senior residence but might be inconvenient for guests with differing schedules or culinary expectations.
The amenities, including the indoor pool and sauna, are generally well-received, noted for their cleanliness and relaxing environment. Yet, issues like a broken heater affecting pool temperature were mentioned by some guests.
WiFi service is an area requiring significant improvement with frequent complaints regarding unreliability and connection issues, especially with Apple devices.
Overall, DOMITYS Le Piano Résidence Sénior stands out for its excellent location, spacious and comfortable rooms and friendly staff. While there are areas needing enhancement, particularly in breakfast service and WiFi reliability, the residence offers a welcoming and practical stay for those exploring Lille.
Categories
The rooms at DOMITYS Le Piano Résidence Sénior receive high accolades for their spaciousness, modernity and comfort. Guests commend the large, bright apartments and well-equipped facilities, including kitchenettes and luxurious beds. The calming and home-like ambiance is bolstered by accessible features for those with mobility issues, although some reported occasional maintenance lapses.
Cleanliness is generally upheld to commendable standards with many appreciating the immaculate and new condition of the accommodations. However, sporadic issues like dirty balconies and unpleasant odors have been noted, indicating room for improvement.
The staff are often described as courteous and friendly with particular praise directed towards individuals for their exceptional service. Despite this, inconsistencies in service, particularly after 7 PM and language barriers were highlighted as areas needing attention.
Breakfast service garnered mixed reviews with many finding it simple yet sufficient. However, concerns about the limited selection, high cost and occasional service inefficiencies were common. In contrast, on-site dining options fit its primary function as a senior residence but might be inconvenient for guests with differing schedules or culinary expectations.
The amenities, including the indoor pool and sauna, are generally well-received, noted for their cleanliness and relaxing environment. Yet, issues like a broken heater affecting pool temperature were mentioned by some guests.
WiFi service is an area requiring significant improvement with frequent complaints regarding unreliability and connection issues, especially with Apple devices.
Overall, DOMITYS Le Piano Résidence Sénior stands out for its excellent location, spacious and comfortable rooms and friendly staff. While there are areas needing enhancement, particularly in breakfast service and WiFi reliability, the residence offers a welcoming and practical stay for those exploring Lille.
Aparthotel with Indoor Pool
This residence offers an indoor pool, providing a convenient option for swimming and relaxation. Guests appreciate its clean rooms and comfortable accommodations, making it a pleasant stay.
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Aparthotel
Small Aparthotel
4-Star Aparthotel
Aparthotel with Heated Pool
Guest Reviews
DOMITYS Le Piano Résidence Sénior is highly regarded for its strategic location. Nestled close to a metro station, it offers convenient access to Lille's city center within a short ride—typically around 15 to 20 minutes. Guests appreciate the ease of reaching key destinations with the metro typically a brief 2 to 4-minute walk from the residence and a large supermarket and other essential amenities nearby.
The residence itself has received praise for being clean, bright and spacious, providing a calm and chic environment. Many have noted the quiet and safe neighborhood, despite it being in an area undergoing rehabilitation. This evolving district, while industrial in feel, promises future development and improvement.
Proximity to public transport is a dominant positive point, making it easy for guests to navigate the city. However, some have experienced difficulties locating the residence initially, citing issues with unclear signage and challenging access points. The establishment is on the outskirts of Lille, which means the bustling historic center is not directly walkable but easily manageable with the metro.
Even though the area has limited dining options in the evening, the overall convenient location near the metro compensates well. Secure parking nearby is another valued feature, especially during inclement weather, making it a practical choice for those traveling by car.
Overall, DOMITYS Le Piano Résidence Sénior presents a well-situated accommodation option with excellent metro connectivity for exploring Lille, balanced by its quiet and developing neighborhood that contributes to a peaceful stay.
DOMITYS Le Piano Résidence Sénior has received mixed feedback regarding its breakfast offerings. Many guests found the breakfast to be simple yet sufficient, appreciating the friendly staff who manage the service. However, there are significant concerns about the limited selection and the high cost relative to the quality and variety provided.
Guests frequently highlighted the lack of options and noted that on many occasions, items ran out quickly and were not replenished in a timely manner. The breakfast is described as basic, often featuring reheated industrial bread rolls and undercooked pastries. The shift to a new breakfast formula has led to fewer choices and the introduction of frozen products, exacerbating disappointments.
For guests needing an early start, the 8:00 am opening time proved inconvenient, making it unsuitable for those who leave for work early. Moreover, the requirement to reserve breakfast in advance was not clearly communicated, leading to confusion and inconvenience.
While the effort to serve breakfast in room was noted, it wasn’t consistently managed, sometimes resulting in guests having to go downstairs despite being told otherwise. Despite some noting the breakfast to be decent for the price, the overall consensus indicates there is much room for improvement in both variety and service efficiency.
DOMITYS Le Piano Résidence Sénior offers an on-site dining option, catering primarily to its senior residents. Although the restaurant setting is tailored to the elderly, the meal hours are somewhat limited with breakfast served between 8am and 9am and dinner requiring orders before 7pm. This fits the needs of the residents, but might be inconvenient for guests with different schedules, including those who work early.
The selection of meals is understandably restricted and some diners felt the food, especially on the snack menu, did not meet expectations. The breakfast buffet was also considered overpriced by some guests, given the limited variety due to the low attendance.
While there are no nearby restaurants, the possibility of dialed-in delivery offers a workaround for those seeking more variety. Ultimately, the food services at DOMITYS Le Piano Résidence Sénior are reflective of its primary function as a senior residence, balancing specific needs with practical limitations.
DOMITYS Le Piano Résidence Sénior offers an impressive stay experience with its accommodations commonly described as spacious, well-equipped and comfortable. Many guests highlight the large and bright apartment spaces, emphasizing the generous room sizes and well-thought-out layouts that include kitchenettes, living rooms and sometimes terraces. The new and modern feel of the apartments is frequently noted, bolstering a clean, contemporary atmosphere.
Guests praised the calm, comfortable environment and appreciated practical amenities such as wheelchair-accessible units, large free parking areas and additional facilities like a pool and sauna. While the majority of feedback is positive, noting the perfect blend of room quality, cleanliness and tranquility, there are a few mentions of occasional maintenance issues, such as unpleasant odors from the fridge or partial cleanliness lapses. Nonetheless, the overall sentiment reflects satisfaction with the pleasant, home-like ambiance and excellent structure of the residence.
Guests of DOMITYS Le Piano Résidence Sénior repeatedly highlight the superior comfort of the beds. The general consensus is that the beds and bedding are exceptionally comfortable, contributing significantly to restful nights. Many describe the mattresses as very soft, while others mention a medium firmness, catering to various preferences. Terms like amazing, very comfortable and excellent frequently appear, indicating a high level of satisfaction. The spaciousness of the beds adds to the overall positive experience. However, there are isolated mentions of beds being too soft or uncomfortable, which seem to be the exception rather than the rule. On the whole, the beds at DOMITYS Le Piano Résidence Sénior are deemed highly comfortable by the majority of guests, making it a reliable choice for a good night's sleep.
DOMITYS Le Piano Résidence Sénior receives praise for its cleanliness with many guests highlighting the immaculate condition of the accommodation. Reviews often mention the apartments as being very clean, new and quiet, contributing to a welcoming atmosphere. Guests appreciate the modern, spotless facilities and the establishment's overall cleanliness and tranquility.
However, some feedback indicates inconsistencies in housekeeping, noting issues like dirty balconies, unclean floors and windows, as well as superficial cleaning that didn't address deeper cleanliness concerns. Some guests experienced specific problems such as foul odors from fridges and forgotten items like cakes and stains.
Despite these occasional lapses, numerous guests report satisfaction with the cleanliness and overall quality of the residence, indicating room for improvement but generally commendable standards.
DOMITYS Le Piano Résidence Sénior boasts a courteous and friendly staff, consistently praised for their welcoming nature and attentiveness. Guests frequently highlight the reception staff's kindness and the general pleasant demeanor of the team with several singling out individuals like Maude and Emilie for their exceptional commitment and patience. Reports suggest the staff is generally helpful and eager to assist, frequently described as very pleasant, extremely friendly and always available to ensure the well-being of their clients.
However, there are notable inconsistencies in service, particularly after 7 PM when finding reception staff proves to be a challenge. Some guests have expressed frustration over difficult communication, occasionally due to language barriers as some staff only speak French. There are also mentions of disorganized reception processes and an impression that the staff lacks professional hotel management experience.
Despite occasional lapses, the friendliness and dedication of most staff members leave a positive impact, contributing significantly to the overall guest experience.
DOMITYS Le Piano Résidence Sénior offers several amenities with guests appreciating the services provided. However, feedback indicates that the WiFi connection tends to be unreliable. While the internet is mentioned in many reviews, visitors frequently report issues such as difficulty accessing WiFi, non-operational connections and lack of support or instructions. Several guests experienced outages during their stay, including specific problems with Apple devices. Despite these WiFi concerns, the professional services available at the residence stand out.
DOMITYS Le Piano Résidence Sénior offers a mixed experience when it comes to the pool amenities. On the positive side, the pool is praised for its cleanliness, tranquility and well-maintained facilities with some guests highlighting it as the highlight of their stay. The adjoining sauna also received favorable mentions, contributing to a relaxing environment. Despite these qualities, numerous issues were flagged regarding pool accessibility and temperature. A significant number of guests experienced problems with a broken heater, resulting in the pool water being uncomfortably cold. Additionally, there were occasions when the pool was closed entirely due to technical problems. Guests noted that the lack of adequate service to address these concerns added to their frustration. While the pool itself holds potential as a standout feature, these recurring issues significantly detract from the overall experience.
DOMITYS Le Piano Résidence Sénior receives positive feedback regarding its accessibility for guests with disabilities. The establishment is noted for being handicapped accessible with features such as elevator access and ramps to facilitate movement. Guests with wheelchairs found the location easy to navigate with well-equipped and accessible apartments. However, there was mention of the toilets being too high for some disabled users, which could be a concern. The unique aspect of sharing the space with seniors creates a warm, communal atmosphere that enhances the overall experience. Overall, accessibility and thoughtful design are evident, making it a suitable option for guests with mobility challenges.
DOMITYS Le Piano Résidence Sénior boasts a well-designed indoor pool which has been frequently praised for its cleanliness and appealing temperature, consistently maintained at 25 degrees. The pool has been described as great, perfect and a real plus for guests seeking comfort and relaxation. Visitors appreciate the peaceful and serene environment surrounding the swimming facilities, often highlighting the pool as a standout feature of their stay. The additional access to sauna facilities further enhances the overall experience. The newness of the pool adds to the sense of modern comfort within the residence, making it a highly valued amenity.
Location Show Map
Location
The residence itself has received praise for being clean, bright and spacious, providing a calm and chic environment. Many have noted the quiet and safe neighborhood, despite it being in an area undergoing rehabilitation. This evolving district, while industrial in feel, promises future development and improvement.
Proximity to public transport is a dominant positive point, making it easy for guests to navigate the city. However, some have experienced difficulties locating the residence initially, citing issues with unclear signage and challenging access points. The establishment is on the outskirts of Lille, which means the bustling historic center is not directly walkable but easily manageable with the metro.
Even though the area has limited dining options in the evening, the overall convenient location near the metro compensates well. Secure parking nearby is another valued feature, especially during inclement weather, making it a practical choice for those traveling by car.
Overall, DOMITYS Le Piano Résidence Sénior presents a well-situated accommodation option with excellent metro connectivity for exploring Lille, balanced by its quiet and developing neighborhood that contributes to a peaceful stay.
Breakfast
Guests frequently highlighted the lack of options and noted that on many occasions, items ran out quickly and were not replenished in a timely manner. The breakfast is described as basic, often featuring reheated industrial bread rolls and undercooked pastries. The shift to a new breakfast formula has led to fewer choices and the introduction of frozen products, exacerbating disappointments.
For guests needing an early start, the 8:00 am opening time proved inconvenient, making it unsuitable for those who leave for work early. Moreover, the requirement to reserve breakfast in advance was not clearly communicated, leading to confusion and inconvenience.
While the effort to serve breakfast in room was noted, it wasn’t consistently managed, sometimes resulting in guests having to go downstairs despite being told otherwise. Despite some noting the breakfast to be decent for the price, the overall consensus indicates there is much room for improvement in both variety and service efficiency.
Dinner
The selection of meals is understandably restricted and some diners felt the food, especially on the snack menu, did not meet expectations. The breakfast buffet was also considered overpriced by some guests, given the limited variety due to the low attendance.
While there are no nearby restaurants, the possibility of dialed-in delivery offers a workaround for those seeking more variety. Ultimately, the food services at DOMITYS Le Piano Résidence Sénior are reflective of its primary function as a senior residence, balancing specific needs with practical limitations.
Rooms
Guests praised the calm, comfortable environment and appreciated practical amenities such as wheelchair-accessible units, large free parking areas and additional facilities like a pool and sauna. While the majority of feedback is positive, noting the perfect blend of room quality, cleanliness and tranquility, there are a few mentions of occasional maintenance issues, such as unpleasant odors from the fridge or partial cleanliness lapses. Nonetheless, the overall sentiment reflects satisfaction with the pleasant, home-like ambiance and excellent structure of the residence.
Beds
Cleanliness
However, some feedback indicates inconsistencies in housekeeping, noting issues like dirty balconies, unclean floors and windows, as well as superficial cleaning that didn't address deeper cleanliness concerns. Some guests experienced specific problems such as foul odors from fridges and forgotten items like cakes and stains.
Despite these occasional lapses, numerous guests report satisfaction with the cleanliness and overall quality of the residence, indicating room for improvement but generally commendable standards.
Staff
However, there are notable inconsistencies in service, particularly after 7 PM when finding reception staff proves to be a challenge. Some guests have expressed frustration over difficult communication, occasionally due to language barriers as some staff only speak French. There are also mentions of disorganized reception processes and an impression that the staff lacks professional hotel management experience.
Despite occasional lapses, the friendliness and dedication of most staff members leave a positive impact, contributing significantly to the overall guest experience.
Wi-Fi
Pool
Accessible
Indoor Pool
Yes, DOMITYS Le Piano Résidence Sénior has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at DOMITYS Le Piano Résidence Sénior.
No, DOMITYS Le Piano Résidence Sénior doesn't allow dogs.
No, parking facilities aren't available at DOMITYS Le Piano Résidence Sénior.
No, DOMITYS Le Piano Résidence Sénior doesn't have a gym.
Location Show Map
More Options
