Dancing Bear Lodge is a highly recommended resort located in the peaceful side of the Smokies. The location is perfect for easy access to national parks and other nearby attractions. The log cabins are comfortable, clean and equipped with fireplaces and hot tubs for a cozy stay. Guests rave about the delicious breakfast options available, including large breakfast sandwiches and top-tier dishes such as shrimp and grits, sliced ribeye and biscuits and gravy. The dinner experience at the Appalachian Bistro is not to be missed with locally grown ingredients and excellent service. The rooms are nicely appointed, clean and have everything one needs. The staff is simply amazing and extremely helpful, always going above and beyond to ensure your stay is as comfortable as possible. Overall, Dancing Bear Lodge is a wonderful choice for travelers who prioritize cleanliness, comfort and exceptional service in their lodging.
The 'SureStay Plus Hotel by Best Western Gatlinburg' is highly regarded for its prime location. Guests appreciate its proximity to downtown Gatlinburg, which offers easy access to restaurants, shops and the main attractions. Located close to the Great Smoky Mountains National Park, the hotel provides short walks to scenic spots and hiking trails, making it an ideal base for exploration. Despite its centrality, the hotel maintains a peaceful atmosphere with lovely river views from the balconies enhancing the serene experience.
Breakfast at the hotel receives praise for its varied and delicious options. Guests highlight the good selection, including eggs, bacon, sausage, pancakes, cereal, yogurt, fresh fruit and bagels. The hot and freshly served meals are particularly appreciated. However, the breakfast area can be crowded and occasionally lacks restocking.
The hotel's rooms are noted for being large, clean and newly remodeled with comfortable beds and functional amenities like fridges and microwaves. The private balconies with river views are a standout feature. While most reviews are positive, a few guests mention minor cleanliness issues and dated decor.
Cleanliness at the hotel generally receives positive feedback with many guests commending it for being well-maintained. However, some reviews point out lapses in housekeeping details such as unclean towels and floors needing more thorough cleaning.
The staff at SureStay Plus Hotel by Best Western Gatlinburg is often described as friendly, helpful and accommodating. Guests appreciate the professionalism and empathy shown by the staff with particular praise for the night shift attendant and the breakfast attendant. Despite a few reports of unprofessional behavior, the majority of guests have positive interactions with the staff.
WiFi at the hotel has mixed reviews. Some guests praise its user-friendliness and reliable connection, while others report issues with poor and spotty connections.
The pool receives mixed feedback. While families and children enjoy it, some guests note its small size and maintenance issues. Instances of cloudy water and broken furniture are mentioned and the pool's limited hours can be inconvenient.
The hotel is family-friendly with spacious rooms and enjoyable amenities like the balcony overlooking the rushing stream and the pool. Families find the hotel comfortable and suitable for large groups.
The beds have mixed reviews. Many guests find them comfortable, but others report issues with firmness, lack of support and cleanliness. Specific mentions of bedbugs and inadequate pillows are concerning, though some guests have positive experiences with the large and comfortable beds.
As a three-star hotel, SureStay Plus Hotel by Best Western Gatlinburg offers decent value and is considered better than average. Its strategic location and clean, spacious rooms are notable strengths, despite some dated aspects of the property.
Business travelers find the hotel suitable with its comfortable accommodations and available business services. The super comfy beds are particularly appreciated for a restful stay after a busy day.
Regarding accessibility, the hotel is praised for being handicap and wheelchair accessible with accessible rooms and facilities. However, there are concerns about the condition of the elevator, which could use some improvements.
In summary, SureStay Plus Hotel by Best Western Gatlinburg offers a pleasant stay with its prime location, comfortable and spacious rooms, friendly staff and decent amenities, making it a good choice for families, business travelers and those looking to explore Gatlinburg.
Bearskin Lodge on the River offers a delightful experience for guests, highlighted by its remarkable location in Gatlinburg. Situated close to local attractions and the Smoky Mountain National Park, the lodge provides convenience and accessibility while maintaining a peaceful atmosphere, thanks to its positioning away from the bustling main strip. Visitors appreciate the ease of exploring the town without needing to use their cars, enjoying nearby food and shopping options with simple strolls. The staff's attentiveness complements this prime location, enhancing the experience with top-notch service.
While breakfast receives mixed feedback, it generally meets guests' expectations with its diverse and consistently hot selections suitable for multi-day visits. Although there is room for improvement regarding variety and spaciousness, many guests find the breakfast offerings satisfactory.
Guests commend Bearskin Lodge's rooms for their spaciousness, cleanliness, and cozy ambiance. The creek-side rooms, in particular, provide a serene retreat with balconies offering views of the river. Fireplaces and jacuzzis add to the inviting atmosphere, and the staff's friendliness further enriches the experience. Decor is appreciated, contributing to a tranquil and pleasant stay.
Cleanliness at Bearskin Lodge consistently impresses, with rooms maintained to high standards. Beautifully adorned and well-organized rooms promote a comfortable atmosphere, and while occasional minor limitations in cleaning service are noted, the overall environment is inviting and well-cared for.
The staff at Bearskin Lodge earns praise for their exceptional service, creating a welcoming atmosphere that resonates through every guest interaction. Attentive, helpful, and kind, the team ensures that guests feel valued and at ease throughout their stay. The friendly demeanor of the staff exemplifies hospitality, leaving a lasting impression.
Beds at Bearskin Lodge are regarded as a standout feature, offering comfort that contributes to restful nights. Many guests highlight the quality of mattresses and pillows, showcasing the lodge's commitment to a relaxing experience. Overall, Bearskin Lodge on the River succeeds in providing a tranquil, comfortable, and hospitable retreat in the heart of Gatlinburg.
Park Inn by Radisson, Pigeon Forge South in Pigeon Forge enjoys a stellar reputation for its prime location, situated conveniently close to various attractions, restaurants and dining options. Its central position, notably near Dollywood and the Smoky National Park, offers guests easy access to the main attractions while maintaining a quiet and peaceful atmosphere. Coupled with adequate parking facilities and reasonable rates, the inn provides significant value for money, making it a popular choice for visitors looking to stay centrally without overspending.
While the inn does not provide a traditional breakfast, it does offer coffee and juice, which, though not the full breakfast service some guests expect, still adds a touch of convenience to their mornings.
When it comes to room conditions, opinions are mixed. Cleanliness and comfort are often praised with some guests appreciating the good air conditioning and the staff's willingness to accommodate room changes. However, many reviews highlight dated facilities and the need for significant repairs and maintenance. Common issues include broken lights, weak water pressure and cleanliness concerns such as dirty floors and stained bedding. The reality of the rooms often doesn't match the online photos, leading to a sense of disappointment among some guests.
The general cleanliness of the inn appears to be inconsistent with several positive notes on daily cleaning and disinfecting and praise for the pool area's upkeep. However, numerous complaints about dirty floors, stained linens and inadequate housekeeping suggest that not all aspects of cleanliness meet guest expectations.
Staff interactions are generally positive with many guests appreciating the friendliness and helpfulness of the team. Specifically, staff members have been described as polite and accommodating, despite a few mentions of unfriendliness or rudeness from some front desk attendants. Overall, the staff's commitment to ensuring a pleasant stay is evident through their efforts to go the extra mile when needed.
Free WiFi is offered but receives mixed reviews concerning its reliability and speed with some guests finding it satisfactory while others encounter connectivity issues.
The pool area receives praise for its cleanliness and appeal, especially among families with young children. Nevertheless, complaints about the size of the pool and inaccurate representations in photos temper some of this enthusiasm.
Parking is generally sufficient and found to be convenient, although some guests reported difficulties due to shared arrangements with a nearby restaurant and occasional tight spaces.
Families particularly enjoy staying at Park Inn by Radisson, Pigeon Forge South, citing the family-friendly atmosphere, kid-friendly amenities and the hotel's close proximity to attractions as major positives. Additionally, the inn's pet-friendly policy enhances its appeal for families traveling with animals.
Beds receive mixed reviews with some guests finding them comfortable while others report them as too hard and uncomfortable. Issues with small, flat or dirty pillows are also mentioned, indicating a need for improvement in bedding quality.
The in-room jacuzzi and hot tub facilities add a touch of luxury for some guests but are plagued by maintenance and cleanliness issues, affecting the overall experience. Similarly, the outdoor pool, while clean and family-friendly, is often found to be too small and occasionally not open.
In summary, Park Inn by Radisson, Pigeon Forge South offers a favorable, budget-friendly stay primarily due to its prime location and friendly staff. However, potential guests should be prepared for inconsistencies in room quality and cleanliness and manage expectations regarding the breakfast, bed comfort and additional amenities.
Riverside Motor Lodge in Pigeon Forge receives positive reviews from guests, primarily highlighting its advantageous location, cleanliness, spacious rooms, and exceptional staff. Nestled on the strip, the hotel offers easy access to local attractions, restaurants, shopping, and Dollywood, making it an ideal base for exploring the area. Despite its central position, it manages to provide a quiet retreat, adding to its appeal. Families find the proximity to the Old Mill and Trolley station convenient, enhancing their leisurely explorations.
The accommodations are noted for their ample size and cleanliness, with jacuzzi tubs and a range of cable channels enhancing the comfort for families and larger groups. While some elements of the rooms may be slightly dated, guests generally find them comfortable, contributing to a restful experience. Frequent praise is given to the immaculately clean environment, which is maintained well despite the motel's age. A variety of amenities, including split rooms, functional facilities, and thoughtful touches like couches and fireplaces, create a cozy ambiance.
The staff at Riverside Motor Lodge are frequently lauded for their friendliness, helpfulness, and professionalism, often noted as one of the best aspects of staying at the lodge. Their warmth significantly enhances the overall guest experience. The indoor pool, though small, offers a clean and cozy environment, with some guests appreciating its heated feature.
Although bedding receives mixed reviews, with varying preferences for mattress firmness, most guests report a comfortable experience. Overall, Riverside Motor Lodge presents itself as a clean, comfortable, and affordable option in Pigeon Forge, supported by an ideal location and exceptional staff service.
Riverside Tower is a great choice for those looking for a conveniently located, clean and comfortable hotel in Pigeon Forge. The hotel boasts a great location with easy access to many attractions and the balcony views are amazing. The breakfast is a highlight for many guests with vouchers provided for a delicious restaurant buffet and pancake breakfast. The rooms are spacious, well-appointed and clean with some suites featuring jacuzzi tubs and fireplaces. Guest frequently mention the cleanliness of the hotel and the friendly and accommodating staff. The indoor pool is a nice option and the parking is convenient with plenty of covered spots in the garage. Riverside Tower is also great for families, offering a split room and 2-bedroom suites. Couples looking for a romantic getaway will appreciate the Jacuzzi tubs and fireplaces in some rooms. Despite a few complaints about the firmness of the beds, many guests found them to be comfortable. Overall, Riverside Tower is a great value for the price with a great location and many amenities to offer.
RiverStone Condo Resort & Spa is a popular choice for those looking for a peaceful stay close to attractions in Pigeon Forge. Guests enjoy the tranquil river view and proximity to many dining options and attractions. The rooms are spacious, stylishly decorated and well-maintained with kitchen accessories. The resort is clean, family-friendly and conveniently located. The staff is friendly, accommodating and quick to resolve any issues. Guests can enjoy a range of amenities, including a spa, fitness center, game room and pools, which are well-maintained and open 24 hours a day. The lazy river is a top highlight for families, although some guests suggest providing larger floats for adults. The indoor pool is warm and appealing to kids, however, some guests highlighted cleanliness concerns with the pool and lazy river. The resort is dog-friendly and the atmosphere is welcoming for furry friends. Overall, RiverStone Condo Resort & Spa is a clean, elegant and peaceful place to stay for couples, families and pet owners.
Timber Ridge Lodge in Gatlinburg rises as a favored destination, particularly for its strategic and serene location. Nestled conveniently close to the bustling heart of Gatlinburg yet secluded from the intense activity, it serves as an ideal base for those eager to explore the city's vibrant offerings and nearby Pigeon Forge. Guests frequently praise the lodge for its optimal positioning, which allows easy access to local attractions without the bother of excessive parking fees, and its proximity to recreational facilities and the town's trolley system adds to its appeal.
The lodge offers a blend of comfort and affordability in its recently renovated rooms, with many visitors commending the spacious, clean, and aesthetically pleasing accommodations. The rooms feature modern decor and soft, comfortable beds with ample pillows, contributing to restful sleep. Despite occasional setbacks like issues with air conditioning and minor housekeeping lapses, the decor and layout often surpass guest expectations, overshadowing the exterior's older appearance. Recent improvements under new management reflect a move towards enhanced standards.
Cleanliness impressions are varied; while many rooms are deemed very clean and modern, there have been reports of cleanliness concerns, such as stained carpets and mold presence. Nevertheless, ongoing remodeling efforts and a preference for bleach-treated cleanliness indicate an intention to improve upkeep over time.
The staff at Timber Ridge Lodge receives a mixed but largely positive reception. Numerous guests express satisfaction with the friendly and professional demeanor of staff members, highlighting individuals who have gone above and beyond to enhance the stay. Specific staff members, such as Shawnee and Jay, receive particular mention for their dedication and helpfulness. However, challenges like staff unavailability and occasional professionalism lapses affect some experiences, suggesting a need for improved guest support and resources.
The lodge's wifi service presents an inconsistent experience, with some guests facing connection issues. This inconsistency slightly detracts from the overall experience, as stable internet access is a growing necessity for modern travelers. Similarly, while there is recognition of the need for improved service levels in some areas, including wifi connectivity, the overall experience is positively shaped by the comfort of the accommodations, the exceptional bedding, and the prime location.
In summary, Timber Ridge Lodge in Gatlinburg stands out for its convenience, modern comforts, and welcoming service, with room for improvement in internet access and certain service aspects to further enhance guest satisfaction.
Baymont by Wyndham Pigeon Forge near Island Drive has garnered positive reviews for several key aspects. Its prime location is a standout feature, offering guests easy access to a variety of attractions, restaurants and shops. Being close to spots like The Island, the Parkway, Dollywood and the Pirates Voyage Show, the hotel is described as an ideal base for exploring Pigeon Forge. Guests frequently praise the proximity to key sites and conveniences, making the stay enjoyable and travel plans simple. The hotel’s cleanliness and friendly staff add further to the overall pleasant experience.
Breakfast at the hotel has been highly commended for its variety and quality. The selection caters to diverse tastes, including hot breakfast items like bacon with an exceptional attendant ensuring the food remains hot and ready. While the breakfast area can get crowded and the hours are somewhat restrictive, the general consensus is that the offerings are delicious and provide great value for the price.
The rooms are mostly described as clean, spacious and comfortable, despite some mentions of outdated decor and occasional maintenance issues. Guests appreciate the well-maintained indoor pool and the comfortable beds, although experiences with the beds and bedding vary with some finding them too firm or high.
Cleanliness is a notable strength with many guests highlighting the immaculate state of rooms and bathrooms. The friendly housekeeping staff contribute significantly to maintaining high standards of cleanliness across the property.
The staff at Baymont by Wyndham Pigeon Forge receive consistent praise for their exceptional service. Guests frequently note the team's friendliness and helpfulness, enhancing the welcoming atmosphere of the hotel. The politeness, efficiency and supportive nature of the staff are frequently highlighted.
Despite the many positives, the hotel does face some criticisms, particularly regarding its Wi-Fi, which is often described as weak and unreliable. The parking situation also draws mixed reviews with some guests finding ample spaces while others experience difficulties navigating the lot or finding close handicap parking.
Families find the hotel very accommodating with amenities like an indoor pool and a pet-friendly policy enhancing the family-friendly atmosphere. The hotel provides a pleasant environment for both family vacations and trips with older couples.
In summary, Baymont by Wyndham Pigeon Forge near Island Drive offers a clean, comfortable and conveniently located place to stay with high marks for friendly staff and quality breakfast. While there are areas for improvement, particularly with Wi-Fi and some maintenance updates, the overall guest experience is largely positive.
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