Tremont Lodge & Resort offers a picturesque and serene retreat nestled in the quaint town of Townsend, providing an idyllic escape from busier tourist spots. The resort’s tranquil location is perfect for exploring the Great Smoky Mountain National Park and nearby Cades Cove with well-maintained grounds and a peaceful ambiance that supports leisurely pedestrian activities like walking and biking. Guests appreciate the proximity to local amenities and attractions, including scenic drives to Pigeon Forge and Gatlinburg.
The rooms at Tremont Lodge & Resort generally receive praise for their spaciousness and comfort. Equipped with useful amenities such as mini-fridges, microwaves and Keurig coffee machines, the rooms are designed for convenience. Many visitors enjoy the cleanliness and coziness, particularly the comfortable beds which contribute to a restful stay. Features like balconies with rocking chairs and mountain views add to the charm, despite some feedback on outdated decor and occasional maintenance issues.
Cleanliness is a strong point with well-maintained rooms and grounds enhancing the visitor experience. The friendly and efficient housekeeping staff help maintain high standards, although there are occasional reports of inconsistent services and minor issues like stained carpets or odors.
The hotel's staff generally receive positive remarks for their friendliness and attentiveness, making guests feel welcomed and well taken care of. However, a few guests found the service could be inconsistent at busier times.
Amenities such as the indoor pool and hot tub are family favorites, providing enjoyable experiences for children and adults alike. Despite some need for better maintenance and occasional operational issues, the pool areas are a standout feature for many visitors. Additionally, ample parking and convenient spaces near rooms add to the overall ease and comfort of the stay, though minor improvements in maintenance could enhance the experience further.
Families find Tremont Lodge & Resort particularly accommodating with plenty of space and family-friendly facilities like a playground and grilling areas. The resort's relaxed atmosphere and beautiful surroundings make it a great choice for family reunions and trips, enhanced by the friendly staff and spacious, comfortable rooms.
In summary, Tremont Lodge & Resort offers a comfortable and serene getaway with its strategic location, spacious rooms and inviting amenities. While there are minor areas for improvement, particularly regarding maintenance and breakfast offerings, the overall experience is positive, making it a favored choice for those looking to enjoy the natural beauty and tranquility of Townsend.
Dancing Bear Lodge is a highly recommended resort located in the peaceful side of the Smokies. The location is perfect for easy access to national parks and other nearby attractions. The log cabins are comfortable, clean and equipped with fireplaces and hot tubs for a cozy stay. Guests rave about the delicious breakfast options available, including large breakfast sandwiches and top-tier dishes such as shrimp and grits, sliced ribeye and biscuits and gravy. The dinner experience at the Appalachian Bistro is not to be missed with locally grown ingredients and excellent service. The rooms are nicely appointed, clean and have everything one needs. The staff is simply amazing and extremely helpful, always going above and beyond to ensure your stay is as comfortable as possible. Overall, Dancing Bear Lodge is a wonderful choice for travelers who prioritize cleanliness, comfort and exceptional service in their lodging.
Ski Mountain Lodge receives favorable reviews for its prime location and inviting atmosphere. Nestled close to downtown Gatlinburg, the lodge provides guests easy access to local attractions, shopping, and dining, while maintaining a tranquil setting rich with nature. The property strikes a perfect balance, offering a peaceful retreat without sacrificing convenience.
The lodge's rooms are spacious, clean, and designed for comfort, featuring cozy cabin-style decor that complements the rustic Smoky Mountain charm. Guests appreciate unique touches and practical amenities, alongside the friendly staff who deliver excellent service. Although there are occasional issues with cleanliness, the overall effort to maintain hygienic conditions is recognized.
Staff at Ski Mountain Lodge consistently earn high praise for their welcoming and accommodating nature. The small but attentive team provides personalized service, enhancing the lodge's warm and homey atmosphere. Guests enjoy engaging with the staff, who are always ready with recommendations or extra amenities.
The beds at the lodge are often described as comfortable, although opinions on firmness can vary. Despite minor inconsistencies, most guests report restful nights and find the accommodations to meet or exceed expectations.
Overall, Ski Mountain Lodge offers a delightful blend of convenience, comfort, and friendly service, providing guests with a pleasant and memorable stay in the heart of Gatlinburg.
Sidney James Mountain Lodge is highly regarded for its prime location in Gatlinburg, offering guests easy access to the city's vibrant downtown, shops, restaurants and entertainment options. Nestled near the main strip yet maintaining a peaceful and scenic environment, guests can enjoy picturesque views, particularly of a nearby creek. The lodge is an excellent base for exploring the Smoky Mountains National Park and the convenience of a nearby trolley stop adds to its appeal.
The hotel's breakfast service receives mixed reviews. While some guests were disappointed by the lack of a complimentary breakfast and its limited hours, the on-site poolside café received praise for its delicious, freshly cooked-to-order meals and reasonable prices. Similarly, the dining options at the lodge are generally well-reviewed with many guests enjoying the quality of the food and the friendly service, although some noted the café's inconsistent hours and slightly high prices.
Rooms at Sidney James Mountain Lodge vary in guest satisfaction. Many found the rooms spacious, clean and comfortable, enjoying amenities like fireplaces and jet tubs, as well as beautiful balcony views. However, several guests commented on the outdated condition of the room furniture, worn-out carpets and old fixtures. Issues with cleanliness and maintenance were noted, including unpleasant odors and sightings of insects, though many found the rooms adequate for the price.
Cleanliness across the lodge receives both commendations and criticisms. Some guests noted their rooms as clean and well-maintained, praising the spotless common facilities and pools. However, specific issues such as stained towels, mold and mildew in bathrooms and reports of pests were also mentioned. The inconsistency of housekeeping services further highlighted a need for improved cleanliness and maintenance.
The staff at Sidney James Mountain Lodge consistently receives high praise for their friendliness, professionalism and attentiveness, significantly enhancing the overall guest experience. Check-in and check-out processes are smooth and the staff's willingness to help and accommodate guests' needs stands out. Even so, a few isolated complaints about certain staff members were noted, but they were outweighed by the overwhelmingly positive feedback.
The lodge's WiFi service gathers mixed reactions. Some guests found it fast and accessible, while others experienced slow and unreliable connections. The lack of clear instructions on accessing the WiFi added to some guests' frustration.
The pool facilities at Sidney James Mountain Lodge are a hit among guests. The three clean and well-maintained pools, including an indoor heated pool and a kiddie area, are popular with both children and adults. The poolside café adds to the pleasant experience, despite minor issues like overcrowding or occasional maintenance problems.
Parking at the lodge receives mixed reviews. While some guests found the parking convenient and easy to access, others faced challenges with limited, scarce and cramped spaces, particularly during busy times. Construction work and inadequate handicap parking exacerbated these issues.
The lodge is highly recommended for families, offering spacious family suites, various pool options and activities such as a kids' club. The prime location and natural surroundings, including the opportunity to see local wildlife, add to its family-friendly appeal. Guests appreciate the safe environment and numerous activities for children, making it a beloved destination for family gatherings.
The experiences with beds at Sidney James Mountain Lodge vary. Some guests found them comfortable, while others reported them as hard or uncomfortable, leading to back pain. The need for updated mattresses and better-quality bedding was a common request.
In summary, Sidney James Mountain Lodge is a conveniently located, family-friendly destination with a strong emphasis on friendly service, enjoyable dining options and well-maintained pool facilities, although areas like room updates, cleanliness and parking could benefit from improvements.
The Edgewater Hotel and Conference Center in Gatlinburg stands out for its exceptionally convenient location, providing easy access to downtown attractions, shops and the picturesque mountain and river views. This ideal base for exploring Gatlinburg is complemented by serene settings that remain peaceful despite the hotel's central position. The proximity to attractions, coupled with clean rooms, friendly staff and a satisfying breakfast, positions the hotel as a prime choice for visitors.
The breakfast receives primarily positive feedback for its variety and quality. Guests enjoy the hot breakfast options, spacious dining area and convenience of the complimentary meal. Although a few found the breakfast repetitive and lacking for vegetarians, it generally adds to the hotel's appeal.
The rooms are recognized for their cleanliness and comfort with cozy furnishings and lovely views from the balconies. While some fixtures appear dated and there are occasional maintenance issues, the overall room experience is positive thanks to the responsive staff and overall hygiene.
Cleanliness is widely appreciated with many guests noting the well-kept public areas, fresh towels at the pool and efficient housekeeping. However, there are occasional lapses, such as dirty hallways and dated décor. Renovations seem to be in progress, addressing some of these concerns.
The hotel staff consistently receive high praise for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. Despite minor isolated negative remarks, the staff's dedication to exceptional service stands out.
The complimentary WiFi, although appreciated by some for its speed and reliability, often disappoints others with weak signals and intermittent connectivity issues. Improvements in this area would be beneficial.
The pool area, especially popular with families, is a major highlight. The well-maintained indoor and outdoor pools, complete with water slides, receive frequent commendations. Some concerns about overcrowding and over-chlorination are noted, but overall, the pool area is enjoyed by both children and adults.
Parking, on the other hand, is a mixed experience. The covered parking is appreciated, but the tight spaces and challenging maneuverability, especially for larger vehicles, are frequently mentioned drawbacks. Improved design and capacity would enhance this aspect.
The hotel is highly praised as a family-friendly destination with numerous activities and a safe, welcoming environment catering well to families. The convenient location further enhances its appeal for family stays.
Nightlife enthusiasts appreciate the hotel's proximity to bars and entertainment venues, while still maintaining a quiet retreat. Though noise is occasionally mentioned, safety and accessibility to the nightlife are significant positives.
Bed comfort receives mixed reviews; while many guests find the linens and pillows comfortable, others describe the beds as too firm or outdated. Updating the mattresses and addressing size concerns would improve the sleeping experience.
Overall, the Edgewater Hotel and Conference Center offers a solid, three-star experience with high value for money, predominantly positive aspects in location, cleanliness and customer service and significant potential to enhance certain facilities and amenities.
Categories
Rooms with Jacuzzi / Hot-Tub
Parking
Family
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