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Summary of reviewsAlmaLusa Baixa/Chiado enjoys a sterling reputation as an exceptional boutique hotel located in the heart of Lisbon, offering an ideal base for travelers keen on exploring the city's historical and cultural gems. Nestled in a serene square within close proximity to major attractions and public transportation, the hotel's central yet tranquil setting allows guests to enjoy the vibrancy of Lisbon without the associated noise.
The hotel's decor seamlessly combines historical ambiance with modern comforts, creating beautifully decorated and spacious rooms that are consistently praised for their luxury, cleanliness and comfort. Impeccable attention to detail is evident throughout the property, from the well-appointed bathrooms to the stylish and soundproof rooms. Though some guests noted the lower floor rooms were slightly dark and the bedding a tad firm, the overall consensus highlights the excellent condition and inviting atmosphere of the accommodations.
The AlmaLusa experience is further enhanced by its highly praised breakfast, offering a wide variety of fresh, high-quality options, from homemade baked goods to cooked-to-order eggs, ensuring a delightful start to the day. The on-site restaurant also receives accolades for its delicious dishes and impressive menu, making dining at the hotel a memorable experience.
Guest reviews consistently commend the hotel's superior cleanliness with daily deep cleaning routines contributing to its spotless appearance. The staff's friendliness, professionalism and attentiveness play a significant role in making guests feel well-cared for with particular praise for their willingness to go above and beyond in service.
Luxurious yet intimate, AlmaLusa Baixa/Chiado stands out not only for its aesthetic appeal but also for the boutique charm that adds to its overall character. The combination of historical character and modern luxury, along with exemplary service and a prime location, makes AlmaLusa Baixa/Chiado an excellent choice for a memorable stay in Lisbon. Show more
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Boutique-style Guest House
AlmaLusa Baixa/Chiado offers a stylish and modern boutique experience in the heart of Lisbon. The guesthouse features well-designed rooms and a convenient location, making it ideal for exploring the city's main attractions.
Guest House for Honeymoon
Set in an 18th-century building, this hotel aims to capture the city's romantic history with modern amenities. The honeymoon suite features a fireplace. It is within walking distance of the city's attractions.
Guest House where Extra Health & Safety Measures Have Been Taken
As a guesthouse in a central location, AlmaLusa Baixa/Chiado likely focuses on maintaining high hygiene standards to attract and retain guests. They probably have implemented thorough cleaning and sanitation procedures.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
CleanandSafe from Turismo de Portugal
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: one flor for suspicious cases flyers for guest with all info
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? no
Has the hotel closed during the pandemic? Yes Reopening Date: July, 15 2020
Additional Information: We don't quarantine the rooms as all rooms are disinfected with ozone machine before every arrival.
Double or Twin RoomThese air conditioned rooms feature either a double bed or 2 single beds. Each features high-speed WiFi, a large HD Smart TV and a private bathroom with a power shower, as well as free toiletries.
These rooms are facing an interior patio and towards one of the busiest streets.
All rooms have been individually decorated by a noted interior designer, featuring a historical inspiration on the Portuguese aristocracy.
Deluxe Double or Twin RoomThese air conditioned rooms feature either a double bed or 2 single beds. Each features high-speed WiFi, a large HD Smart TV and a private bathroom with a power shower and free toiletries. Turndown service is provided and the room also includes a coffee machine and tea-making facilities.
These rooms have a view over the Município Square.
All rooms have been individually decorated by a noted interior designer, featuring a historical inspiration on the Portuguese aristocracy.
Deluxe Triple RoomThese air conditioned rooms feature either a double bed and 1 single bed or 3 single beds in total. Each features high-speed WiFi, a large HD Smart TV and a private bathroom with a power shower, as well as free toiletries. Turndown service is provided and the room also includes a coffee machine and tea-making facilities.
These spacious rooms are facing an interior patio and towards one of the busiest streets.
All rooms have been individually decorated by a noted interior designer, featuring a historical inspiration on the Portuguese aristocracy.
Junior SuiteThese air-conditioned suites feature high-speed WiFi, a large HD Smart TV and a private bathroom with a power shower, as well as free toiletries.
These suites have a seating area.
All units have been individually decorated by a noted interior designer, featuring a historical inspiration on the Portuguese aristocracy.
Deluxe SuiteThese air conditioned studios feature either a double bed or 2 single beds. Each features high-speed WiFi, a large HD Smart TV and a private bathroom with a power shower, as well as free toiletries. Turndown service is provided and the studio also includes a coffee machine and tea-making facilities.
All units include a dining area and a equipped kitchenette, complete with dishwasher, microwave and a refrigerator. These studios come with a view over the Município Square.
They have all been individually decorated by a noted interior designer, featuring a historical inspiration on the Portuguese aristocracy.
Mini Deluxe Double or Twin RoomThese air conditioned mini deluxe rooms feature either a double bed or 2 single beds. Each features high-speed WiFi, a large HD Smart TV and a private bathroom with a power shower and free toiletries.
Turndown service is provided and the room also includes a coffee machine and tea-making facilities. These rooms have a view over the Município Square. All rooms have been individually decorated by a noted interior designer, featuring a historical inspiration on the Portuguese aristocracy.
Two-Bedroom Studio ApartmentThis spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchenette that is equipped with a refrigerator, a dishwasher, kitchenware and a microwave. The apartment provides air conditioning, soundproof walls, Smartphone, a minibar, as well as a flat-screen TV with cable channels. The unit offers 5 beds.
About AlmaLusa Baixa/Chiado
License: 52272/AL
Guest Reviews
9.1
Excellent
Location
The AlmaLusa Baixa/Chiado boasts an exceptional location, making it an ideal base for exploring Lisbon. This charming boutique hotel resides in a prime, central area, placing guests within easy walking distance of the city's main attractions, popular restaurants and vibrant neighborhoods. Guests consistently praise the hotel's perfect, super central location which allows for convenient access to sightseeing spots and public transportation, all while being situated in a quiet, serene square away from the noise of the busiest streets.
The hotel seamlessly blends a historical ambiance with modern comforts, featuring beautifully decorated and spacious rooms. The staff is often noted for their friendliness, professionalism and the impeccable service they provide. The property’s design and decor also receive commendations, contributing to a comfortable and stylish stay.
In summary, AlmaLusa Baixa/Chiado offers a perfect and convenient location, coupled with excellent service and a comfortable environment, making it a fantastic choice for visitors looking to immerse themselves in the heart of Lisbon.
Breakfast
The breakfast experience at AlmaLusa Baixa/Chiado hotel stands out with its high-quality offerings, extensive variety and fresh produce. Guests praised the well-organized buffet that features daily changing fruits and homemade baked goods. Many emphasized the delicious and plentiful options, highlighting the availability of cooked-to-order eggs and bacon, as well as made-to-order items. The continental breakfast garnered positive feedback for its freshness and cleanliness with a wide array of choices to suit different tastes. The professional and welcoming staff also enhance the dining experience, making breakfast at this hotel a delightful start to the day. Despite a few minor issues such as the coffee and fruit selection, the overall consensus is that the breakfast is excellent and notable for its quality and variety.
Dinner
AlmaLusa Baixa/Chiado boasts a fabulous dining experience that consistently receives high praise from its guests. The on-site restaurant impresses with its great selection of food and a delightful ambiance, making each meal memorable. Guests highlight the delicious dishes and luscious menus for both lunch and dinner, affirming the excellence of the cuisine. The service is frequently mentioned as fantastic and very attentive with standout staff members like Inês contributing significantly to the positive dining experience. Whether dining in the hotel for consecutive days or simply enjoying a single meal, guests find the restaurant to be a perfect complement to their stay, offering an independent charm and consistently delicious offerings.
Rooms
Located in the heart of the city within walking distance of main attractions, AlmaLusa Baixa/Chiado offers a stay characterized by spacious, elegant and immaculately clean rooms. Guests frequently praised the large, modern and luxurious rooms, many of which offer a peaceful retreat despite facing a busy square. The decor is consistently highlighted as gorgeous and attention to detail is evident throughout the rooms and the well-appointed bathrooms, even if some found the bathrooms on the smaller side. Comfort is key here—beds are generally well-received, though some found them a bit firm.
The building itself is beautifully restored, adding to the charm of this boutique hotel. While some reviews noted that rooms on lower floors can be rather dark and the heating isn't always on, overall, the rooms were described as cozy, soundproof and comfortable. The hotel staff is immensely friendly and helpful, going above and beyond to ensure a pleasant stay, including accommodating luggage storage and serving coffee early for those with tight schedules.
In summary, AlmaLusa Baixa/Chiado delivers a great balance of luxury, comfort and centrality, making it an excellent choice for travelers seeking an upscale and convenient base to explore the city.
Beds
Visitors to AlmaLusa Baixa/Chiado consistently praise the hotel for its exceptionally comfortable beds. The beds and bed linens receive high marks for softness and quality, contributing to restful sleep for guests. Reviewers often highlight the spaciousness of the rooms alongside the comfort of the beds, noting the combination of good mattresses and an abundance of plush pillows. Occasionally, a guest mentions a preference for a slightly less firm mattress, but overall, the feedback centers on the superb comfort provided. The immaculate condition of the rooms further enhances the appealing sleeping arrangements.
Cleanliness
AlmaLusa Baixa/Chiado consistently impresses guests with its exceptional cleanliness. Reviews highlight the hotel's spotless condition with rooms described as clean, spacious and beautiful. Attention to detail in maintaining hygiene is evident with bathrooms always impeccably clean and the entire hotel given a deep clean daily. The overall ambiance is cozy yet modern, ensuring both comfort and style. Guests appreciate the intimate feel combined with excellent service from the friendly staff. The hotel's central yet quiet location adds to its appeal, making it a restful retreat in a bustling area. Small, thoughtful touches, such as welcome and departure gifts, enhance the guest experience. Overall, AlmaLusa Baixa/Chiado offers a pristine, comfortable and well-appointed stay with high standards of cleanliness and service.
Staff
Guests at AlmaLusa Baixa/Chiado consistently highlight the exemplary performance of the hotel staff. Described as friendly, helpful and attentive, the staff's dedication to ensuring an excellent guest experience stands out as a major positive aspect. Guests frequently note how the team goes above and beyond to accommodate their needs, whether through making dinner reservations, providing quick responses or simply being available around the clock.
Reviews also reflect a high level of professionalism and politeness among the staff members. From the reception to the restaurant, guests appreciate the warm, welcoming atmosphere created by the team. Specific mentions often point to staff members' kindness, dedication and efficiency, which contribute to the overall relaxed and pleasant ambiance of the hotel.
Moreover, the positive interactions extend beyond individual staff members to the superb service overall. The front desk, reception and housekeeping all receive high praise for their exceptional service, making guests feel well-cared for throughout their stay. Many reviews emphasize the consistency of these high standards, noting that every staff member they encountered was courteous and helpful.
Ultimately, the combination of efficient operation and gracious service leaves a lasting impression, often turning a stay at AlmaLusa Baixa/Chiado into a memorable experience.
Boutique-Style
Located in the vibrant heart of the city, AlmaLusa Baixa/Chiado is a beautiful boutique hotel that embodies charm and authenticity. Its decor is thoughtfully designed, showcasing small, lovely details that are characteristic of boutique hotels. Guests consistently praise its perfect city center location, which places everything right at your doorstep, making it an ideal choice for those looking to explore the historical and cultural richness of the area.
The hotel is not just about aesthetics; the charming atmospheric rooms and restaurant contribute to an overall delightful experience. Each room has its own unique character, making the stay feel personalized and intimate. The property manages to tick all the boxes for travelers who value both style and substance.
Moreover, the hotel’s proximity to the river adds another layer of appeal, offering a serene backdrop to an already picturesque setting. The breakfast receives high marks too, adding to the numerous reasons guests feel this hotel stands out. AlmaLusa Baixa/Chiado perfectly balances modern amenities with historical character, making it a very good boutique hotel at its best.
Luxury
Located in the heart of Lisbon, AlmaLusa Baixa/Chiado offers an exceptional experience marked by luxury and comfort. Guests highlight the hotel's intimate ambiance and exquisite decor that adorn both public and private spaces. The rooms are described as large, modern and luxurious, featuring high-quality finishes. The attentive staff ensure that nothing is too much trouble, contributing to an excellent overall stay. Visitors also appreciate the boutique charm and the hotel's prime central location, making it a perfect base for exploring the city.
No, AlmaLusa Baixa/Chiado doesn't have any pool.
No, a spa isn't available at AlmaLusa Baixa/Chiado.
No, AlmaLusa Baixa/Chiado doesn't allow dogs.
Yes, parking facilities are available at AlmaLusa Baixa/Chiado.