Lisbon, 58 Rua Alexandre Herculano38.721061,-9.152928(Show on Map)
8.9
Excellent
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSat, 24 Oct - Sun, 25 Oct24 Oct - 25 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Numa Lisbon Rato receives high praise for its outstanding location, considered ideal for travelers looking to explore Lisbon while enjoying a peaceful atmosphere. Situated in a tranquil area near the Rato metro station, guests appreciate its convenience and easy access to key attractions without the interference of crowded areas. The nearby supermarkets and eateries add to the convenience of the location, enhancing the overall travel experience.
Guests are consistently impressed with the spacious and beautifully designed rooms, which offer modern amenities and ample storage. The attention to detail in decoration and design contributes to a relaxing environment, especially on higher floors noted for their quietness and cleanliness. Features such as soundproofing, well-equipped kitchenettes, and complimentary refreshments like milk, tea, and coffee further enhance the comfort of the stay.
The hotel's approach to cleanliness is exemplary, with guests often expressing surprise at the high standards of hygiene throughout the facility. The modern design and quality furnishings complement the meticulously maintained rooms, creating an inviting and organized environment.
Numa Lisbon Rato introduces a modern digital hospitality experience that many guests find seamless and efficient. The self-check-in and check-out processes, alongside communication via email and a responsive AI assistant, are highlighted as major conveniences. While some guests appreciate the effectiveness of this digital approach, others note a preference for more personal, in-person interactions, particularly for immediate assistance.
The beds at Numa Lisbon Rato are another highlight, frequently described as incredibly comfortable and conducive to restful nights. The cozy atmosphere, enhanced by large double pillows and quiet surroundings, ensures a serene and enjoyable stay. Additional room amenities like a powerful hairdryer and selection of coffee and tea enhance the overall guest experience.
Overall, Numa Lisbon Rato delivers a comfortable and convenient stay with its outstanding location, beautifully designed rooms, high cleanliness standards, and innovative digital hospitality approach, making it a preferred choice for travelers visiting Lisbon.
Categories
Dog Friendly
Free Wi-Fi
Parking
Gym
4 Star
Check-in - Check-out
Check In:
15:00
Check Out:
11:00
Facilities
Parking
Pets allowed
Fitness centre
Non-smoking rooms
Laundry
Family rooms
Internet services
Lift
Express check-in/check-out
Heating
Luggage storage
WiFi
Free WiFi
Non-smoking throughout
Air conditioning
Lockers
Daily housekeeping
Parking on site
Private parking
WiFi available in all areas
Parking garage
Fitness
Fitness classes
Smoke alarms
CCTV in common areas
Fire extinguishers
Cashless payment available
Invoice provided
Room Types
Standard RoomThis air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
Standard Room with TerraceThis air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony. The unit has 1 bed.
Medium Studio with KitchenetteThe well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.
Large Studio with Kitchenette - AccessibleThe well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
Large Studio with Kitchenette and Terrace - AccessibleMeals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio includes a flat-screen TV with streaming services, a private bathroom as well as a balcony. The unit offers 1 bed.
Medium Studio with Kitchenette and TerraceIn the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony. The unit has 1 bed.
Extra Large Studio with KitchenetteFeaturing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio features a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a dining area. The unit has 2 beds.
Large Studio with Kitchenette and TerraceThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. This suite has a tea and coffee maker, a seating area, a flat-screen TV with streaming services and a terrace. The unit offers 2 beds.
Large Studio with KitchenetteIn the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
About Numa Lisbon Rato
Registry or License or Notification Number: 11969
Guest Reviews
8.9
Excellent
Review Summaries
Summarized by AI
Location
Numa Lisbon Rato is renowned for its outstanding location, consistently praised across guest reviews for its convenience and accessibility. Nestled in a tranquil area just outside the bustling city center, guests find it an ideal spot that perfectly balances proximity to attractions with a peaceful atmosphere. The hotel is strategically located near the Rato metro station, facilitating easy transport across Lisbon. It's a short stroll to key sights, making it perfect for exploration without the hassle of crowded areas.
Visitors appreciate the availability of nearby supermarkets and eateries, contributing to the convenience of their stay. The area is described as clean, modern, and safe, enhancing the overall travel experience. The seamless entry and exit system further adds to the comfort, making check-in and check-out effortless. Numa Lisbon Rato ensures guests not only a good night's rest but also a prime starting point for their adventures around Lisbon.
Rooms
At Numa Lisbon Rato, guests praise the spacious and comfortable rooms, noting ample storage and beautiful design. Many appreciate the charm and thoughtful decoration, highlighting the rooms on the higher floors for their quietness and cleanliness. Modern equipment and amenities like shampoo and conditioner enhance the stay, while the kitchenette offers convenience for quick cooking or preparing breakfast. The comfort extends to the well-equipped apartments, featuring soundproofing and cozy beds. Guests also note the delightful surprise of complimentary milk, tea, coffee, and water, adding an extra touch to their experience.
Beds
At Numa Lisbon Rato, guests consistently remark on the outstanding quality of the beds, making the hotel a favored choice for those seeking restful nights. The beds are described as incredibly comfortable, with large double pillows enhancing the sleeping experience. Visitors commend the cozy atmosphere, noting that the bedding is great, adding to the overall comfort. The spaciousness of the beds is a frequent highlight, contributing to an enjoyable stay. Furthermore, the beds are accompanied by quiet surroundings, a good shower, and amenities like a powerful hairdryer. Guests appreciate the attention to details in room facilities, ensuring a clean environment with convenient access to essentials such as fridges and a selection of coffee and tea. These combined features make Numa Lisbon Rato an excellent choice for travelers looking for a serene and restful experience in Lisbon.
Cleanliness
Numa Lisbon Rato leaves a lasting impression with its stunning cleanliness and modern design. Guests have consistently praised the exceedingly high standard of hygiene throughout the facility. The rooms are described as beautifully designed, combining modern aesthetics with thoughtful layout. Many visitors were pleasantly surprised by the meticulous attention to cleanliness, noting that everything from the bedding to the air-conditioned rooms maintains a fresh and comfortable appeal. The furnishings are of high quality, and the facilities are well-maintained, adding to the sense of an inviting and organized environment. Despite one minor mention of insufficiently swept floors, the overall feedback celebrates an impeccably clean and tidy experience, contributing to an enjoyable and nearly flawless stay.
Staff
Numa Lisbon Rato offers a unique hospitality experience with a modern, digital approach that impresses many guests with its convenience. The hotel operates primarily through digital means, featuring self-check-in and check-out processes that guests find efficient and seamless. Communication is largely handled via email and an AI assistant over WhatsApp, which some guests find extremely helpful and responsive, with issues typically resolved within minutes.
Despite the lack of on-site staff, many reviewers praise the system for its effectiveness and the overall new and well-maintained environment of the hotel contributing to a nearly perfect stay. However, there are mixed feelings, as some guests express frustration with the absence of physical staff, noting challenges with digital-only communication methods, particularly when immediate on-site assistance is needed.
While interactions were limited to virtual communication for some, other guests highlighted positive experiences with staff, describing them as friendly, kind, attentive, and helpful in addressing concerns swiftly. Nonetheless, not everyone shared this sentiment as a few guests encountered inconsistencies in staff behavior.
Overall, while Numa Lisbon Rato receives commendation for its innovative and efficient digital processes, it appears that enhancing personal, in-person interactions could further enrich guest experiences.
FAQ
No, Numa Lisbon Rato doesn't have any pool.
No, a spa isn't available at Numa Lisbon Rato.
Yes, Numa Lisbon Rato welcomes dogs.
Yes, parking facilities are available at Numa Lisbon Rato.
