Pensão Londres
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Summary of reviewsPensão Londres is nestled in Lisbon’s bustling Bairro Alto district with a prime location that guests unanimously appreciate. Its central position offers easy access to major attractions, vibrant nightlife, numerous dining options and excellent public transport connections, making it a practical base for exploring the city. Panoramic views from certain rooms, especially those with private terraces, are particularly lauded by visitors.
The breakfast service at Pensão Londres is seen as adequate, offering essential items like fresh rolls, croissants, cheese and ham in a cozy atmosphere. While praised for its simplicity and value, some guests feel the selection is too limited and repetitive, longing for more variety and higher quality in certain items.
Room experiences are varied: many guests appreciate the spacious rooms with high ceilings, vintage decor and stunning views of the city and the Tagus River. Recent renovations in some upper-floor rooms have been positively noted. However, there are concerns about outdated furnishings, occasional cleanliness issues like musty odors and mold and insufficient soundproofing.
Cleanliness is another mixed bag; while some guests find the daily housekeeping adequate, criticisms include dirty carpets, the presence of mold in some bathrooms and general maintenance issues exacerbated by ongoing construction.
The hotel staff receives high praise for their friendliness, helpfulness and multilingual capabilities. Guests often highlight the attentive and professional service, particularly from the reception team, adding to a welcoming environment.
WiFi service at Pensão Londres garners mixed reviews. While many guests report strong and reliable connections, others experience inconsistent coverage, particularly in certain areas of the hotel.
Parking options are limited and can be challenging with nearby parking facilities available but not always guaranteed. Guests note the need for clearer guidance and more straightforward parking solutions.
The hotel's proximity to Bairro Alto’s lively nightlife scene makes it ideal for those wanting to experience Lisbon’s energetic ambiance. However, this comes with significant noise at night, which may be problematic for light sleepers.
Bed comfort at Pensão Londres receives varied feedback with many guests finding the beds comfortable and appreciating the quality of the bedding. Nonetheless, some reviews mention hard, uncomfortable mattresses and occasional issues with cleanliness.
Overall, Pensão Londres is celebrated for its exceptional location, friendly staff and authentic Lisbon charm, though it could benefit from improvements in room maintenance, cleanliness and breakfast variety.
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The breakfast service at Pensão Londres is seen as adequate, offering essential items like fresh rolls, croissants, cheese and ham in a cozy atmosphere. While praised for its simplicity and value, some guests feel the selection is too limited and repetitive, longing for more variety and higher quality in certain items.
Room experiences are varied: many guests appreciate the spacious rooms with high ceilings, vintage decor and stunning views of the city and the Tagus River. Recent renovations in some upper-floor rooms have been positively noted. However, there are concerns about outdated furnishings, occasional cleanliness issues like musty odors and mold and insufficient soundproofing.
Cleanliness is another mixed bag; while some guests find the daily housekeeping adequate, criticisms include dirty carpets, the presence of mold in some bathrooms and general maintenance issues exacerbated by ongoing construction.
The hotel staff receives high praise for their friendliness, helpfulness and multilingual capabilities. Guests often highlight the attentive and professional service, particularly from the reception team, adding to a welcoming environment.
WiFi service at Pensão Londres garners mixed reviews. While many guests report strong and reliable connections, others experience inconsistent coverage, particularly in certain areas of the hotel.
Parking options are limited and can be challenging with nearby parking facilities available but not always guaranteed. Guests note the need for clearer guidance and more straightforward parking solutions.
The hotel's proximity to Bairro Alto’s lively nightlife scene makes it ideal for those wanting to experience Lisbon’s energetic ambiance. However, this comes with significant noise at night, which may be problematic for light sleepers.
Bed comfort at Pensão Londres receives varied feedback with many guests finding the beds comfortable and appreciating the quality of the bedding. Nonetheless, some reviews mention hard, uncomfortable mattresses and occasional issues with cleanliness.
Overall, Pensão Londres is celebrated for its exceptional location, friendly staff and authentic Lisbon charm, though it could benefit from improvements in room maintenance, cleanliness and breakfast variety.
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About Pensão Londres
License: 108027/AL
Guest Reviews
Location
Guests particularly appreciate the panoramic views available from certain rooms, especially those with private terraces overlooking Lisbon. The proximity to popular viewpoints such as the San Pedro de Alcântara and various other city attractions adds to the allure of this location. Well-connected by public transport with metro and bus stops nearby, the hotel makes navigating the city straightforward and convenient.
Pensão Londres stands out not only for its strategic position but also for the character and charm of its historic building, which contributes to an authentic Lisbon experience. Whether it's for a night out in Bairro Alto or excursions throughout the city, this hotel’s placement provides both a lively setting and a practical base for exploring the city’s rich offerings.
Breakfast
However, a significant number of reviews mention the repetitive and limited selection, causing some disappointment. Many guests noted the absence of variety, especially a lack of eggs, yogurt, fruits and vegetables, which could have improved the breakfast experience. For some, the breakfast felt very basic with portions perceived as small and minimalistic. Complaints about the quality of coffee and some items being industrial or pre-packaged also surfaced.
Overall, while the breakfast at Pensão Londres is seen as satisfactory by many for its price and quality, there's a consensus on the need for more variety and a few improvements in the quality of certain items to enhance the guest experience.
Rooms
However, there are notable drawbacks, such as rooms that are cramped, poorly furnished and occasionally dirty with prevalent issues like musty odors, mold and noisy environments due to insufficient soundproofing. Many bathrooms are outdated, small and often require better maintenance. Despite these concerns, the hotel maintains a level of cleanliness that some guests find adequate and the housekeeping service is generally regular.
Rooms on the upper floors, particularly those renovated, often leave guests more satisfied in terms of both aesthetics and comfort. For travelers prioritizing spacious accommodations with great city views and don't mind dated interiors, Pensão Londres can be a suitable choice. However, those expecting modern facilities and consistent maintenance might find the experience less than perfect.
Beds
However, several reviews note issues that may affect sleep quality. Some beds are described as hard, uncomfortable or noisy. The mattresses can occasionally be too firm with reports of springs causing discomfort. A few guests found their sheets stained or the bedding to have an unpleasant smell. Despite the variance in bed comfort, cleanliness is regularly mentioned positively with rooms and beds being kept clean.
Although comfort levels vary, Pensão Londres does provide some cozy and supportive sleeping options, but improvements could enhance the overall sleep experience for all guests.
Cleanliness
Carpets emerge as a significant point of contention; many reviews highlight their dirty and stained state, contributing to an overall sense of neglect. The presence of mold, especially in bathrooms, adds to the maintenance issues guests reported. Some bathrooms were deemed clean while others suffered from mold and grime, indicating inconsistency in the cleaning standards.
The general upkeep of common areas, including the reception and stairwells, was criticized with mentions of dust, unpleasant odors and even elevator debris. Additionally, the ongoing construction has resulted in dust and noise, further dampening the cleanliness perception.
Despite these issues, some rooms were found to be clean and comfortable and the cleaning staff’s efforts in maintaining daily tidiness did not go unnoticed. However, the hotel's aging structure and poor maintenance practices overshadow these positives, leading to an overall impression that 'Pensão Londres' needs significant improvements in cleanliness and upkeep.
Staff
The cleaning staff also contribute positively, consistently maintaining cleanliness with regularly changed bed linen and towels. The customers appreciate the overall pleasant and efficient demeanor of the team, which contributes to an amiable atmosphere. Several mentions highlight specific staff members like Alexandre and Paulo for their exceptional kindness and attentiveness.
Language seems to be no barrier here, as staff members reportedly speak multiple languages, which adds an inclusive and understanding dimension to their service. Guests frequently report receiving warm welcomes and experiencing a welcoming environment throughout their stay.
However, it is important to note there have been sporadic reports of rudeness and unhelpful behavior from some staff members. Despite these few negative mentions, the overwhelming consensus is positive, celebrating the friendly and accommodating nature of Pensão Londres' team. The staff’s dedication and attention to detail significantly enhance the guest experience, making it a recommended choice for travelers seeking attentive and courteous service.
Wi-Fi
Parking
Parking close to the hotel is reportedly situated about 900 meters away and can be reserved for approximately 14 euros per day, although this availability can fluctuate. Some guests appreciated the nearby private parking alternatives that are reasonably priced and within a short walking distance. In particular, recommended parking spots such as Parko do Rato offer daily rates around 11 euros, providing a cost-effective solution.
However, difficulties arise due to the inconsistent availability of these parking spots. Situations such as the designated parking being full upon arrival or limited information about parking during booking have been noted. For those who couldn't secure a parking space, seeking alternatives further away or in paid lots has been necessary, which might involve a 10-15 minute walk. The lack of clear and consistent parking guidance was a recurring theme among visitors, leading to confusion and inconvenience for many upon their arrival.
While some guests managed to find free street parking during weekends or secure spots with the assistance of hotel staff, overall, the parking situation at Pensão Londres appears to be tricky and unreliable. Better information and more straightforward parking solutions could significantly enhance the guest experience.
Nightlife
However, the hotel’s proximity to such a lively area comes with its challenges. Many reviews point out the significant noise at night due to the bustling bars, clubs and street activities. For those who prioritize nightlife access and the dynamic environment over a quiet night’s sleep, Pensão Londres offers an ideal location. But for light sleepers or those seeking tranquillity, the vibrant, noisy streets might pose a problem. Nonetheless, for people eager to immerse themselves in Lisbon's nightlife, the hotel's central location and easy access to popular spots make it a suitable and convenient choice.
No, Pensão Londres doesn't have any pool.
No, a spa isn't available at Pensão Londres.
No, Pensão Londres doesn't allow dogs.
Yes, parking facilities are available at Pensão Londres.
No, Pensão Londres doesn't have a gym.
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