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Torel Palace Lisbon

Lisbon , Rua Camara Pestana 45 (Show on Map)

9.1

Excellent

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Summary of reviewsTorel Palace Lisbon receives widespread acclaim for its exceptional location, perched on one of Lisbon’s hills, providing panoramic city views and a tranquil atmosphere. The idyllic blend of accessibility and serene environment allows easy access to major attractions, restaurants and public transport, making it an ideal base for exploring Lisbon.

The breakfast experience at Torel Palace Lisbon is highly praised, featuring a delightful mix of hot and cold dishes in a beautiful setting. The high-quality, varied buffet includes fresh fruits, pastries, cheeses and made-to-order options with a serene atmosphere enhancing the dining experience despite occasional lapses in staff attentiveness.

Dining options, especially Black Restaurant, are appreciated for their delicious meals and exceptional service, although some guests felt the menu variety could be improved. Generally, the quality and elegance of the food contribute positively to the overall guest experience.

Rooms at Torel Palace Lisbon impress with their beautiful decor, modern amenities and breathtaking city views. Variations in room size and minor issues with older facilities are noted, but overall, guests highlight the unique blend of old charm and modern elegance, contributing to a luxurious and cozy stay.

The hotel's cleanliness garners high praise with rooms and facilities consistently described as spotless and well-maintained. Housekeeping services are impeccable, ensuring a tidy and comfortable environment, though some areas may occasionally need more attention.

Staff at Torel Palace Lisbon are frequently commended for their exceptional friendliness and helpfulness, creating a welcoming atmosphere that enhances the guest experience. While there are occasional remarks about less experienced staff in the restaurant, the overall hospitality remains a highlight.

The outdoor pool area, though unheated and on the smaller side, is celebrated for its beautiful design, serene ambiance and well-maintained facilities. It provides a delightful space to relax with wonderful city views, making it a standout feature of the hotel.

Parking services are efficient and well-organized, providing convenience for guests traveling by vehicle. The valet service and secure facilities ensure a hassle-free experience.

Families are warmly welcomed with spacious apartments and child-friendly services making it an ideal choice for those traveling with young children. The staff's attentiveness towards kids enhances the family-friendly environment.

The bed quality at Torel Palace Lisbon is frequently described as very comfortable and luxurious, contributing to a restful stay. High-quality bedding and ergonomic pillows further elevate the sleeping experience.

In summary, Torel Palace Lisbon offers a charming retreat with stunning views, excellent dining options, comfortable rooms and exceptional service, making it a delightful choice for visitors seeking both luxury and serenity in Lisbon.
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Boutique-style Guest House

This boutique hotel consists of two traditional Portuguese 19th-century mansions. It offers breathtaking views of the city, including the Tagus River and São Jorge Castle, along with a garden and swimming pool.

Luxury Guest House

Perched on one of Lisbon's seven hills, Torel Palace is comprised of two historic mansions and a villa, offering a luxurious and exclusive experience. It features elegant rooms and suites, a swimming pool, and stunning panoramic views over the city. While listed as a guesthouse, its 'Palace' designation and high-end offerings elevate its luxury status.

Historic Guest House

Located in the heart of Lisbon, this guesthouse occupies a set of two former palaces, offering a unique historical ambiance. The architecture and decor are carefully curated to reflect the building's palatial past, providing guests with a luxurious and immersive experience. Its elevated position offers stunning views of the city, further enhancing its appeal.

Guest House for Honeymoon

Located atop one of Lisbon's seven hills, this hotel comprises two former palaces. It features a luxurious spa, two outdoor pools, and standout restaurants, providing a romantic and luxurious setting.

Romantic Guest House

Comprising two palaces and a mansion, this hotel offers an intimate and refined experience with views of the city and Tagus River. Its attractive terrace, pool, and quirky interiors create a romantic atmosphere.

Guest House with Rooms With Jacuzzi / Hot-tub

Offers rooms with jacuzzi. Providing an exceptional stay.

5-Star Guest House

This hotel, fit for a king, is made up of two former palaces. It features a luxurious spa, two outdoor pools, and two stand-out restaurants. The mood is of cosy luxury.

Guest House with Outdoor Pool

This hotel comprises elegant townhouses and features a pretty outdoor pool on its attractive terrace with great views.

Guest House Taking Steps Towards Sustainability

Family Friendly Guest House

Guest House near Nightlife Spots

Guest House with Swimming Pool

Outdoor Pool

Guest House with Free Wi-Fi

Guest House with Parking

Room Types

Master Double or Twin Room This air-conditioned soundproofed room includes a double bed, a desk, a seating area, a wardrobe and a flat-screen TV with cable, satellite and pay-per-view channels. The private bathroom features a walk-in shower, a hairdryer, slippers, a bathrobe and free toiletries. Linen and towels are provided plus an alarm clock and wake-up service.

Executive Double Room with City View This air-conditioned soundproofed room includes a double bed, a desk, a wardrobe and a flat-screen TV with cable, satellite and pay-per-view channels. The private bathroom features a walk-in shower, a hairdryer, slippers, a bathrobe and free toiletries. Linen and towels are provided plus an alarm clock and wake-up service.

Standard Double Room with City View This air-conditioned soundproofed room includes a double bed, a desk, a wardrobe and a flat-screen TV with cable and pay-per-view channels. The private bathroom features a walk-in shower, a hairdryer, slippers, a bathrobe and free toiletries. Linen and towels are provided plus an alarm clock and wake-up service. Guests will enjoy a panoramic view of the city, the pool, the garden and Tejo River.

Standard Double Room This air-conditioned soundproofed room includes a double bed, a desk and a flat-screen TV. The private bathroom features a walk-in shower, a hairdryer, slippers, a bathrobe and free toiletries. Linen and towels are provided plus an alarm clock and wake-up service.

Villa This air-conditioned soundproofed Villa includes a microwave, oven, dining area, one double bed, one sofa bed and a flat-screen TV. The private bathroom features a walk-in shower, a hairdryer, slippers, a bathrobe and free toiletries. Linen and towels are provided plus an alarm clock and wake-up service. Pets are allowed only in this room type, with an advance booking.

Royal Double Room with City View This air-conditioned soundproofed room includes a double bed, a desk, a seating area, a wardrobe and a flat-screen TV with cable, a balcony and mini bar. The private bathroom features a walk-in shower, a hairdryer, slippers, a bathrobe and free toiletries. Linen and towels are provided plus an alarm clock and wake-up service.

Premier Double Room with City View This air-conditioned soundproofed room includes a double bed, a desk, a seating area, a wardrobe and a flat-screen TV with cable and mini bar. The private bathroom features a walk-in shower, a hairdryer, slippers, a bathrobe and free toiletries. Linen and towels are provided plus an alarm clock and wake-up service.

Deluxe Two-Bedroom Apartment This air-conditioned soundproofed apartment includes a fully equipped kitchen, dining area, two double bedrooms, a balcony with city view, a flat-screen TV and free Wi-Fi. The two private bathrooms features a walk-in shower, a hairdryer, slippers, a bathrobe and free toiletries. Linen and towels are provided.

Penthouse Apartment This air-conditioned soundproofed penthouse includes a fully equipped kitchen, dining area, two double bedrooms, a balcony with city view, a flat-screen TV and free Wi-Fi. The two private bathrooms features a walk-in shower, a hairdryer, slippers, a bathrobe and free toiletries. Linen and towels are provided.

One-Bedroom Apartment with Balcony This air-conditioned soundproofed apartment includes a fully equipped kitchen, dining area, one double bedroom, a flat-screen TV and free Wi-Fi. The private bathroom features a walk-in shower, a hairdryer, slippers, a bathrobe and free toiletries. Linen and towels are provided.

Standard Apartment This air-conditioned soundproofed apartment includes a fully equipped kitchen, dining area, one double bedroom, a flat-screen TV and free Wi-Fi. The private bathroom features a walk-in shower, a hairdryer, slippers, a bathrobe and free toiletries. Linen and towels are provided.

Apartment with Terrace This air-conditioned soundproofed apartment includes a fully equipped kitchen, dining area, a garden, hot tub on the terrace, two double bedrooms, a flat-screen TV and free Wi-Fi. The two private bathrooms features a walk-in shower, a hairdryer, slippers, a bathrobe and free toiletries. Linen and towels are provided.

Deluxe Suite with City View This suite features a balcony, electric kettle, living room and city view.

Royal with Hot Tub This double room has a balcony, hot tub on the balcony, tea/coffee maker, electric kettle and a city view.

Suite This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This suite has air conditioning, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.

Imperial Suite This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

Royal Suite with View This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

About Torel Palace Lisbon

License: 732/AL, 3872/AL, 100348/AL, 100349/AL, 100350/AL, 100351/AL, 100352/AL, 12268

Guest Reviews

9.1

Excellent

Location

Torel Palace Lisbon is celebrated for its exceptional location, perched atop one of Lisbon’s many hills. Guests are consistently delighted by the panoramic views of the city and the tranquil atmosphere, far from the hustle and bustle of central areas. The hotel’s elevated position provides stunning vistas over old town Lisbon and the Tagus River, making it an ideal spot for those who appreciate beautiful scenery.

The central yet peaceful setting is a significant advantage, allowing easy access to major attractions, popular spots and excellent restaurants. The charming neighborhood offers a mix of historic appeal and modern conveniences with the iconic Elevador do Lavra funicular close by to help navigate the steep inclines unique to Lisbon.

For travelers who enjoy exploring on foot, the hotel is within walking distance of vibrant areas like Praca do Comercio and Alfama. However, be prepared for some uphill walking to return to the hotel. The location’s slight seclusion is often highlighted positively, offering a respite from the city's chaos while remaining conveniently close to the metro, trams and shopping streets.

In summary, Torel Palace Lisbon’s location is praised for its idyllic blend of accessibility, scenic beauty and serene environment, making it an extraordinary base for discovering the wonders of Lisbon while enjoying a quiet retreat.

Breakfast

At Torel Palace Lisbon, the breakfast experience stands out as a wonderful highlight for many guests. Reviews consistently praise the excellent quality, variety and abundant options available. A common theme is the delightful mix of hot and cold dishes, including fresh fruits, pastries, cheeses and cold cuts, which cater to diverse tastes.

Guests revel in the breakfast setting, often served in a beautiful glass conservatory or an open dining room with lovely views over Lisbon. The serene atmosphere of the winter garden enhances the dining experience, making mornings a special treat.

The service during breakfast is frequently commended with mentions of friendly and helpful staff, though a few reviews point out that replenishments and attentiveness could improve. Despite these occasional lapses, the overall feedback is overwhelmingly positive, describing the buffet as among the best with some even calling it exceptional or unparalleled.

With offerings like made-to-order omelets and Eggs Benedict, coupled with high-quality products and everything from fresh baked goods to raw honey, the breakfast at Torel Palace Lisbon leaves a lasting impression. The generous and well-stocked selection ensures that guests start their day on a fulfilling and delightful note.

Dinner

Torel Palace Lisbon offers a vibrant dining scene with a mix of commendable highlights and areas that may need some improvement. The Black Restaurant stands out for its top-quality food and exceptional service, making it a preferred spot for an evening meal. Guests consistently praise the delicious and elegant meals with some noting the fantastic dining experiences. The restaurant's menu is appreciated for being delicious and the food remarkably tasty. There are mentions of excellent bar service, complementing the delightful dining with quality drinks and a pleasant ambiance.

The overall experience in the hotel's dining venues, including the 2monkeys restaurant and the bar, has been noted as fantastic, exceptional and top-notch. Visitors have enjoyed great dinners, delicious breakfasts and noted specific highlights such as the extensive menu and a memorable tasting menu of 14 courses.

However, there are mixed feelings regarding the variety and availability of the menu. Some guests found the dinner options limited or wished for more healthy and fresh cuisine. A few were disappointed by the quality, describing the food as inedible and preferring to dine outside or use delivery services. Despite this, the general feedback leans toward positive experiences with great food and excellent service, making the Torel Palace Lisbon's dining options mostly a delightful part of the stay.

Rooms

Torel Palace Lisbon features a diverse array of rooms that consistently impress with their beautiful decorations, spaciousness and modern amenities. Many rooms offer lovely extras such as nuts, chocolates and bath robes and often come with breathtaking city views, large balconies and even private jacuzzis. Guests appreciate the superb design and high ceilings, resulting in a unique mix of old charm and modern elegance. The cleanliness of the rooms generally receives high marks with attentive room service and comfortable furnishings adding to the overall stay experience.

The hotel boasts a variety of styles, each room individually and tastefully furnished, ensuring every stay feels special. While most rooms are spacious and well-appointed, there are some notable variations in size, soundproofing and heating, leading to occasional guest dissatisfaction. Some rooms might benefit from additional lighting or minor renovations and older rooms may not have air conditioning, which can be a concern for some guests. Despite these minor issues, the overall ambiance and comfort of the accommodation are often highlighted.

Guests also note the friendliness and helpfulness of the staff, who contribute to a welcoming atmosphere. The exquisite surroundings and superb location make Torel Palace Lisbon a charming retreat with an unbeatable blend of luxury and coziness. Whether staying in a penthouse suite or a standard room, the attention to detail and the captivating views create memorable experiences for visitors.

Beds

Torel Palace Lisbon has garnered an impressive reputation for its bed quality, receiving numerous commendations from guests. Descriptions of the beds frequently highlight their comfort with terms such as "very comfortable," "super comfy," and "extremely comfortable and luxurious" being commonly used. The hotel takes pride in offering high-quality bedding and mattresses, some of which are described as "extremely high-quality" with a notable selection of pillows, including ergonomic options. Guests often mention experiencing exceptional comfort with phrases like "most comfortable bed ever" and "best I've ever had in any hotel" adding to the beds' appeal.

Despite minor criticisms such as occasional issues with pillow comfort or room servicing times, the overall sentiment towards the beds remains overwhelmingly positive. The spacious rooms and the additional comfort provided by amenities like shutters and sofa beds further contribute to a pleasant sleeping experience. All in all, those seeking a restful and cozy stay are unlikely to be disappointed with the bedding experience at Torel Palace Lisbon.

Cleanliness

Torel Palace Lisbon has garnered high praise for its cleanliness with guests frequently highlighting the hotel's pristine environment. The rooms are noted for their excellent cleanliness, consistently described as very clean, spotless and sparkling clean. Housekeeping services are impeccable, maintaining the rooms daily to a high standard. Facilities and grounds are also well-maintained, ensuring a tidy and comfortable stay.

Despite the overall positive feedback on cleanliness, a few areas were mentioned as needing attention. Some signs of wear and tear in the aging facilities such as air conditioning, doors and showers were pointed out. Additionally, there were isolated incidents where certain rooms were not cleaned timely or thoroughly. The pool area, while generally appreciated, was noted for needing better maintenance and cleaner water on occasion.

Overall, Torel Palace Lisbon stands out for its beautiful and clean environment with an emphasis on maintaining high standards of cleanliness throughout the property.

Staff

The staff at Torel Palace Lisbon have garnered abundant praise for their exceptional friendliness and helpfulness. Words like "wonderful," "amazing," and "fantastic" frequently emerge in guest reviews, underscoring a high level of satisfaction. The reception team stands out for its warm welcome and effective service, making check-in processes flawless. Guests often mention how staff go above and beyond to ensure their comfort, providing attentive and accommodating service throughout their stay.

However, there were occasional remarks about imperfections, particularly at the restaurant, where some felt the staff lacked experience. Despite these minor issues, the consistent friendliness, professionalism and warm hospitality of the staff seem to leave a lasting impression. Special commendations for individuals like Carlotta, Fabio and Pinkie reflect personal touches that enhance the overall experience.

Overall, the hospitality at Torel Palace Lisbon is described as top-notch with staff making every effort to meet and exceed guest expectations, creating a welcoming and comfortable environment.

Wi-Fi

When planning a stay at Torel Palace Lisbon, guests can look forward to the elegant charm and a superb location, but should manage their expectations regarding the hotel's WiFi service. While a few visitors have noted a very good connection in certain spots, many others have experienced quite the opposite. The WiFi can be slow with the connection occasionally dropping or becoming glitchy. Notably, internet access is spotty by the pool and sometimes completely unavailable in the rooms. Some guests have shared that the WiFi is unstable and unreliable with limited streaming and casting options, often allowing only one device to connect at a time. While the overall experience at the hotel is often deemed perfect, those requiring a robust and consistent internet connection may face some challenges.

Pool

The Torel Palace Lisbon offers a charming outdoor pool area that guests repeatedly praise for its beauty and well-maintained facilities. The pool area, adorned with beautiful terraces and lush gardens, provides a serene oasis with wonderful views of the city, creating a perfect spot for sunbathing and relaxation. The ambiance is enhanced by carefully selected music and the space is well-arranged with inviting day beds and sufficient sun loungers and umbrellas, though some guests noted a shortage during peak times.

While the pool is refreshingly cool, it is not heated, which can be a downside in cooler weather. Despite its small size, the pool area is spacious and rarely feels crowded, allowing guests to relax comfortably. The terraces around the pool and bar are nicely furnished and the overall environment is clean and inviting, although there have been occasional comments about the pool needing some maintenance.

Guests appreciate the ample outdoor plugs for electronic devices, making it convenient to stay connected while lounging. The beautifully maintained gardens and structures around the pool, combined with the superb and relaxing atmosphere, make this area a highlight of the Torel Palace Lisbon experience.

Parking

The Torel Palace Lisbon offers a private and secure parking facility that has received positive feedback from many of its guests. The parking service is particularly noted for its efficiency and the fact that it is well-organized. Guests appreciate the valet service provided, which ensures that their rental cars are taken care of and ready when needed. While there is no free parking, the reasonably priced private parking and the professional management by the staff have been highlighted as major advantages. Overall, the parking situation at Torel Palace Lisbon is satisfactory and reliable, making it a convenient option for guests traveling with a vehicle.

Family

Torel Palace Lisbon is highly recommended for families, providing beautiful and spacious apartments that comfortably accommodate larger families, including those with young children. The child-friendly and family-friendly environment is repeatedly highlighted, fostering a welcoming and pleasant atmosphere for guests of all ages. The hotel offers family suites and child-friendly services, making it an ideal choice for families visiting with infants and toddlers. Parents can rest assured knowing the staff is particularly friendly and attentive towards kids, enhancing the overall experience. The setting is safe and enjoyable, allowing families to fully enjoy their stay in the town.

Outdoor Pool

The outdoor pool at Torel Palace Lisbon has garnered much admiration from guests. Despite being unheated, the setting receives praise for its inviting and relaxing atmosphere. The pool area is beautifully designed, complementing the hotel's overall aesthetics with various seating levels that allow guests to enjoy majestic and panoramic city views. The terrace and surrounding gardens enhance the welcoming ambiance, making it a year-round enjoyment, even in January.

The pool itself, though on the smaller side, is consistently described as great, clean and inviting, offering a perfect oasis for relaxation. Guests appreciate the thoughtful layout and the pleasant blend of the swimming pool and terrace, which provides a delightful space to lounge and unwind. The addition of a bar and the variety of outdoor seating further elevate the experience. Overall, the outdoor spaces, including the magnificent pool and patio area, contribute significantly to the hotel's charm, offering spectacular views over Lisbon that encourage guests to linger and relax.

Historic

Nestled in the highest and one of the first places in Lisbon, Torel Palace Lisbon stands as a testament to the city's rich history and architectural splendor. This boutique hotel, a beautifully restored palace, captivates guests with its unique blend of historic charm and modern amenities. The property boasts stunning historic architecture and has been meticulously renovated, making it a real gem of old-world charm. Visitors are often in awe of the magnificent décor, which strikes a perfect balance between antique furniture and modern touches, creating an atmosphere like something out of an architectural magazine.

Located in a quieter area downtown, the hotel offers a serene escape with breathtaking views of Lisbon from above. The historical buildings have been revalued to maintain their charm while providing a cozy and luxurious stay. Though the age of the building comes with certain disadvantages, the overall ambiance and the stunning decor more than compensate for these minor inconveniences.

The palace's magnificent details, combined with its historical significance, provide a unique and charming experience. It’s a place where historical charm meets fabulous city views, offering visitors an unforgettable glimpse into Lisbon's glorious past amidst the comforts of modern elegance.

Boutique-Style

Situated in the heart of Lisbon, Torel Palace stands out as a charming and cozy destination, far removed from the typical chain hotel experience. The hotel’s unique identity is embodied in its stylish boutique decor and tastefully furnished rooms, each brimming with character. It creates an intimate atmosphere through individually and artfully curated furnishings.

Torel Palace delights guests with its small, personable vibe, offering an experience that feels both intimate and exclusive. The boutique hotel's location is superb, providing stunning views of the city while still being centrally positioned for convenient access to main attractions.

Guests particularly appreciate the lovely ambiance created by renovated old houses that make up the hotel, contributing to its unique and quaint charm. This is a place where the charm and elegance of a palace meet the comfort and familiarity of a home.

Attentive and fabulous staff further enhance the experience, ensuring that every guest enjoys their stay. Whether for a stopover or a longer visit, Torel Palace promises a delightful and memorable stay in Lisbon.

Romantic

Torel Palace Lisbon is a beautifully romantic boutique hotel that creates the perfect ambiance for a memorable getaway. Nestled in a breathtaking traditional building, the hotel offers splendid views of the entire city, transforming it into a serene oasis in the heart of Lisbon. Its cozy atmosphere and thoughtfully designed interiors, including the romantic hallway and inviting pool area, set the scene for an ideal stay. The hotel staff is known for their friendly demeanor, adding a personal touch to the experience, such as providing champagne for Valentine's Day. This venue is often described as perfect for honeymoons, wedding nights and romantic weekends, making it a top choice for those seeking a charming and intimate escape. The impressive facilities, including a pleasant swimming pool and terrace, further enhance the hotel’s appeal, offering guests a wonderful setting to unwind and enjoy the city views. Whether one is celebrating a special occasion or simply looking for a quiet, romantic retreat, Torel Palace Lisbon stands out as a true jewel of serenity and charm high above the city.

Yes, Torel Palace Lisbon has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Torel Palace Lisbon.

No, Torel Palace Lisbon doesn't allow dogs.

Yes, parking facilities are available at Torel Palace Lisbon.

No, Torel Palace Lisbon doesn't have a gym.

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