Liverpool, 1 North John Street53.407343,-2.989695(Show on Map)
8.3
Very Good
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Checkin - Checkout dates
1 Room2 Guests
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Summary of reviews
Aloft by Marriott Liverpool receives high praise for its prime city-center location, making it an excellent base for exploring Liverpool’s main attractions like the Cavern Club, Albert Dock and Liverpool One shopping center. The hotel's historic building adds charm to stays while combining modern amenities within its elegant structure. Guests also commend the spacious and clean rooms, comfortable beds and overall high standards of cleanliness.
The breakfast experience at Aloft by Marriott Liverpool is generally well-regarded, featuring a wide variety of tasty and fresh options that cater to different dietary needs. The buffet breakfast is particularly popular, although occasional issues with slow replenishment and temperature of hot items were noted. Dinner experiences are more mixed; while some enjoyed the food quality and bar ambiance, others were disappointed by the limited menu options and occasional service lapses.
The guest rooms are a highlight with many describing them as spacious, clean and comfortable, equipped with stylish decor. However, some guests pointed out issues with lighting and minor maintenance concerns. Cleanliness across the hotel is frequently praised, though there were a few inconsistencies reported.
The staff at Aloft by Marriott Liverpool consistently receive high marks for their friendly and helpful attitude, contributing significantly to a positive guest experience. The free Wi-Fi is generally reliable, though some guests experienced connectivity issues in certain areas of the hotel.
The gym, though small, is well-equipped and maintained, offering a convenient option for fitness-minded guests. The hotel is also noted as family-friendly, providing larger rooms and activities like a pool table and table football.
Aloft by Marriott Liverpool is ideally situated for nightlife enthusiasts, being close to many bars, clubs and the iconic Cavern Club. Despite its central location, the hotel does a good job of ensuring a restful stay with sound-proofed windows, although some noise from nearby bars is occasionally reported.
Guests frequently commend the comfort of the beds, noting the spaciousness and quality that contribute to a restful sleep. Ascribed a four-star rating, the hotel meets many of the expectations associated with this standard, offering impressive accommodations and excellent service. However, there are mentions of minor areas needing upkeep, such as communal spaces.
Overall, Aloft by Marriott Liverpool stands out for its exceptional location, comfortable accommodations and friendly staff, making it a top choice for visitors seeking to immerse themselves in Liverpool's vibrant cultural, shopping and nightlife scenes.
Categories
Family
This hotel is a popular choice for families visiting Liverpool. Its central location provides easy access to family-friendly attractions.
Dog Friendly
This hotel features stylish, contemporary rooms in a traditional building and welcomes pets upon request. The staff is known for being warm and accommodating to dogs, often providing extra attention and care. Dog beds and extra bedding are available.
Nightlife
Aloft Liverpool is located on North John Street, positioning it near many nightlife options. The hotel itself features a cocktail bar and is in an area known for its shopping and nightlife, making it a convenient choice for those looking to explore the city's after-dark offerings.
Business
Aloft Liverpool provides modern, tech-forward amenities suitable for business travelers. It features meeting spaces, high-speed internet, and a vibrant atmosphere conducive to productivity.
Gym
Features a fitness center, providing guests with exercise facilities. The hotel has a modern and trendy vibe.
4 Star
This hotel offers stylish accommodations in a convenient location. It provides modern amenities and easy access to the city's attractions.
Accessible
Room Types
Aloft King Room, Guest room, 1 KingThe double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Aloft Twin Room, Guest room, 2 Twin/Single Bed(s)The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Savvy King Room, Larger Guest room, 1 KingThe double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a wardrobe, a safe deposit box, tumble dryer, a carpeted floor and a flat-screen TV. The unit offers 1 bed.
Savvy Twin Room, Larger Guest room, 2 Twin/Single Bed(s)The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.
Guest Reviews
8.3
Very Good
Review Summaries
Location
Aloft by Marriott Liverpool has garnered substantial praise for its prime location in the heart of Liverpool. Positioned conveniently close to a myriad of the city's main attractions, including the famous Cavern Club, Albert Dock, Liverpool One shopping center and nightlife hotspots, guests repeatedly commend the hotel's central position, which allows for easy exploration of the city's vibrant offerings on foot. Its vicinity is also ideal for access to public transport, including the Lime Street and Moorfields train stations, making it an excellent base for both first-time and frequent visitors.
The hotel itself is housed in a beautiful historic building, adding a touch of charm to the stay. The property's cleanliness, spacious rooms and comfortable beds are consistently highlighted, contributing to a pleasant guest experience. Visitors appreciate the combination of modern amenities within the elegant framework of this older structure, enhancing the overall allure of the accommodation.
While most reviews focus on the favorable aspects of the hotel's location and infrastructure, a few note the occasional noise from surrounding streets. Despite this, the impeccable service from friendly and helpful staff frequently offsets any minor inconveniences. Breakfast and dining options are generally well-received, adding to the hotel's appeal as a convenient and comfortable city center retreat.
Overall, Aloft by Marriott Liverpool stands out as a top choice for those eager to immerse themselves in the city's cultural, shopping and dining experiences with its fantastic location being the cornerstone of its many positive reviews.
Breakfast
The breakfast at Aloft by Marriott Liverpool generally receives high praise from guests. Many reviews highlight the fantastic, delicious and varied options available, making it a great start to the day. The buffet breakfast is especially popular, noted for its excellent selection that caters to diverse dietary needs, including gluten-free and vegan choices. The breakfast area is often described as stunning, relaxed and well-maintained, contributing to a pleasant dining experience.
Guests frequently appreciate the ample food choices, which include both hot and cold items with the buffet being consistently topped up. The quality and freshness of the food are often commended with specific mentions of tasty eggs, fresh watermelon and mini croissants. The inclusion of breakfast with the stay is a positive aspect many guests enjoyed, often describing it as great value.
However, there are a few criticisms regarding the breakfast service. Some guests experienced slow replenishment of food items and found that certain foods ran out quickly and were not refreshed in a timely manner. Issues such as inadequate coffee machines, lack of proper coffee and items like eggs and bacon being unavailable at times also surfaced. The temperature of the hot breakfast items occasionally fell short with some guests noting that the food was not warm enough.
Despite these occasional hiccups, the overall sentiment towards the breakfast at Aloft by Marriott Liverpool remains positive. The variety and quality of the food, combined with a lovely and plentiful presentation, leave most guests satisfied and eager to return.
Dinner
Aloft by Marriott Liverpool offers a dining experience that has received mixed feedback from its guests. On the positive side, many reviewers praised the quality of the food with several specifically highlighting their Christmas Dinner as excellent and good value for money. Others appreciated the good evening meals and tasty lunch offerings. The cocktails at the bar have been described as gorgeous and delicious and the bar itself was noted for having great vibes.
However, several guests expressed disappointment about the limited and unappealing evening menu, describing it as restricted with not much variety beyond burgers and pizza. Some found the restaurant food subpar or even appalling and a few incidents of long wait times were reported. There were also complaints about the restaurant service with some guests feeling ignored and several noting that the dining experience could be much better.
The restaurant area itself received some positive comments for being lovely, though there were mentions of early tidy-ups of food and drinks. Additionally, for those looking to explore alternatives, the hotel's central location provides easy access to numerous nearby eateries and lovely old pubs, which many guests found appealing.
Rooms
The guest reviews for Aloft by Marriott Liverpool predominantly highlight the spaciousness and cleanliness of the rooms, which come across as one of the hotel’s standout features. Many guests appreciated the room sizes, describing them as large, massive and even suitably spacious for their needs. Cleanliness was equally emphasized with words like spotless, clean and very clean frequently appearing, ensuring a comfortable and pleasant stay for many.
Comfort seemed to be another strong point with several mentions of comfortable beds and well-maintained rooms. The modern decor and stylish room design were well-received, contributing to the overall positive ambiance.
However, there were recurring critiques about the lighting with numerous mentions of rooms being dark or poorly lit. Some guests also noted general wear and tear, outdated features and occasional maintenance issues, such as non-functional amenities or minor cleanliness oversights.
Despite these criticisms, the positive feedback on room size, comfort and cleanliness far outweighed the negatives, painting a generally favorable impression of the accommodation experience at Aloft by Marriott Liverpool.
Beds
Aloft by Marriott Liverpool has garnered overwhelmingly positive feedback about its beds from guest reviews. Visitors consistently praise the beds for their comfort with numerous mentions of the beds being "super comfy," "very comfortable," and "amazing." Guests frequently highlight the spaciousness of the beds, including king-sized and super king-sized options with some describing them as "huge" and "extremely spacious." The beds are also often noted for being clean and well-maintained. The pillows complement the comfortable beds, described as "soft" and "magical to sink into." Overall, guests often find these beds to be among the best they have ever slept in, contributing significantly to a restful stay.
Cleanliness
'Aloft by Marriott Liverpool' receives favorable comments regarding its cleanliness with many guests highlighting the overall immaculate condition of the hotel and their rooms. Phrases such as spotlessly clean, very clean and immaculately clean frequently appear in reviews, suggesting a high standard of hygiene throughout the property.
Several guests also noted specific areas such as the bathroom and common spaces being cleaned to an excellent standard. The hotel's building, described as beautiful and well-kept, adds to the appeal, making public areas welcoming and inviting. Furthermore, rooms are often praised as clean, comfy, modern and well-kept, contributing to a comfortable and enjoyable stay.
However, some inconsistencies were pointed out. A few guests mentioned issues such as unclean toilets, dusty surfaces and forgotten rubbish, indicating that room cleaning can be hit or miss. Additional criticisms included stains on carpets, bedding and shower trays, as well as empty shampoo dispensers and occasional neglect in cleaning specific elements like the shower head and door seals.
Despite these concerns, cleanliness where it mattered, such as beds and bathrooms, was generally perceived positively. The diligent cleaning staff were often commended for maintaining a good standard of cleanliness and ensuring a pleasant environment for most guests.
Staff
Aloft by Marriott Liverpool has garnered consistent praise for its exceptional staff. The reviews highlight the friendly and welcoming nature of the team, frequently described as very helpful, attentive and approachable. Many guests mentioned that the staff went above and beyond, demonstrating a level of dedication that left a lasting impression. The reception staff are particularly noted for their professionalism, making check-ins smooth and welcoming, while bar and restaurant staff were also commended for their courtesy and efficiency. Throughout the hotel, the staff's friendliness and helpfulness contribute significantly to a positive guest experience, making visitors feel well-cared for and appreciated during their stay.
Wi-Fi
Aloft by Marriott Liverpool offers free Wi-Fi for its guests, which is reportedly strong and fast in several rooms. Many visitors have had a positive experience, noting that the Wi-Fi worked well or even perfectly during their stay. However, there are mixed reviews regarding the consistency and speed of the Wi-Fi across different areas of the hotel. Some guests encountered poor or unusable internet in their rooms, particularly in the basement and mentioned issues with the Wi-Fi regularly disconnecting or being slow. Others faced challenges like not being able to connect their devices to the TV or finding the Wi-Fi code unclear. While many have enjoyed seamless internet connectivity, significant room for improvement remains.
Gym
Aloft by Marriott Liverpool offers a gym that has generally received positive feedback from guests. The fitness center, while on the smaller side, has been described as decent, okay and good enough and it’s free for guests. Several guests have appreciated its well-equipped and well-maintained nature, noting that it's functional and clean. The gym, housed in dark basement rooms, also provides the added perks of guest laundry services and a bar on the ground floor.
However, there are mentions of some issues. These include a need for better sanitation with some guests pointing out a strange odor and the need for sanitizer. The gym space could also benefit from the addition of gym mats and more frequent cleaning. Despite these minor issues, the gym maintains a level of functionality that is suitable for a hotel setting, providing guests with a convenient option to stay fit during their travels.
Family
Aloft by Marriott Liverpool seems to be an excellent choice for families traveling together. Many guests highlight the family-friendly atmosphere and the accommodations, noting the availability of larger rooms suited for families. The hotel offers engaging activities for kids, such as a pool table and table football in the reception area, which have been particularly appreciated. Disabled access lights also imply a focus on inclusivity. Guests frequently mention the helpfulness of the staff with one review specifically praising a staff member named Collin for assisting a family on short notice. Overall, Aloft by Marriott Liverpool is recognized as a comfortable and accommodating option for family trips, providing enjoyment for both parents and children.
Nightlife
Aloft by Marriott Liverpool is perfectly situated for those looking to immerse themselves in the city's vibrant nightlife. Its prime location places guests within walking distance of a bustling clubbing area, an array of bars, pubs and a variety of restaurants. Notably, it's very close to Matthew Street and the iconic Cavern Club, making it an ideal spot for music lovers and night owls.
The hotel's central location is advantageous not only for nightlife but also for shopping and dining experiences. Despite being in the heart of a lively area, the hotel ensures a restful stay with sound-proofed windows and quiet rooms, even though some guests reported occasional noise from nearby bars. With accommodating staff and a multitude of entertainment options nearby, Aloft by Marriott Liverpool stands out as a great choice for enjoying the city's dynamic after-hours scene.
4 Star
Aloft by Marriott Liverpool positions itself as a four-star hotel with many guests agreeing that the facilities and services often align with this rating. The hotel boasts impressive accommodations with décor and layout reflective of its four-star status. Guests frequently mention the perfect location, close to shops, restaurants, music venues and attractions, adding to the appeal and overall positive experience.
Many reviews highlight the hotel's high standards of service and the quality of the facilities. The ambiance and decor resonate well with those accustomed to four-star establishments. Visitors appreciate the accessible price point paired with four-star quality, making the hotel a valued choice in the area.
However, not all feedback is consistently positive. Some guests found specific areas like the communal spaces and entrance somewhat lacking in upkeep, noting issues such as stained sofas and a scruffy entrance, which detracted from the four-star experience. There's mention of occasional noise disturbances, particularly nocturnal noise, which some guests found to be an inconvenience.
In conclusion, while Aloft by Marriott Liverpool successfully meets many four-star expectations and provides a classy, top-notch service for most of its guests, there are a few areas needing attention to fully live up to its advertised standard. Overall, it offers a commendable stay with facilities and amenities that generally align with its four-star rating.
Business
Aloft by Marriott Liverpool is well-regarded among business travelers for its excellent location and reasonable rates, making it a preferred choice for professionals. The hotel is noted for its well-equipped business facilities, including a business center and numerous meeting rooms, which are ideal for hosting business meetings and conferences. Additionally, the availability of plenty of places to set up laptops and charge devices is particularly appreciated by busy travelers.
Early check-in and late checkout options add to the convenience and the staff is always available 24/7 to assist with any needs, including arranging taxis. Parking arrangements are also a plus for those driving in for meetings. The hotel's business-oriented rooms and great overall atmosphere make it highly suitable for professional stays.
However, while many appreciate the business-friendly services, some reviews point out issues with the WiFi, which could impact business productivity. Despite this, the general consensus remains positive with guests frequently recommending Aloft by Marriott Liverpool for business stays due to its supportive and well-rounded business amenities.
Accessible
Aloft Liverpool has received commendations for its accessibility features, drawing particular attention to its efforts to accommodate guests with disabilities. The hotel's front area and rooms are noted for being accessible with the rooms described as spacious, clean and well-designed to cater to those with mobility needs, including wheelchair users. Guests highlighted the presence of ramps for easier movement and the availability of several adapted rooms specifically for disabled access.
Staff at the reception have been recognized for their helpfulness, particularly in operating the lift for guests using mobility scooters. The entire property is accessible by elevator, ensuring that guests with disabilities can reach all amenities comfortably. Additionally, the hotel offers discounted parking, which is beneficial given the typical NCP car park prices.
Despite these positives, some limitations were noted. There are a few steps at the main entrance, which may pose a challenge for those with heavy luggage or mobility aids, although once inside, full disabled access is provided. A couple of guests experienced issues with room availability and parking costs, which detracted from their overall experience. Nevertheless, the majority of reviews highlight Aloft Liverpool as a highly accessible and accommodating option for travelers with disabilities.
Luxury
Aloft by Marriott Liverpool impresses with its luxurious ambiance, featuring elegant decor and high-end fixtures that contribute to an overall sophisticated atmosphere. Guests frequently describe the hotel as luxurious with stunning and clean spaces throughout the building. The suites, in particular, stand out for their luxury, offering an exceptional experience that many feel exceeds expectations.
Adding to the charm is the hotel's beautiful and unique architecture, which instills a sense of grandeur. While some reviews suggest that certain luxury amenities are missing and question the value for the price paid compared to other high-end hotels, others highlight that the hotel indeed offers excellent value for money and a no-fuss stay.
Overall, Aloft by Marriott Liverpool provides a luxurious and elegant environment, particularly appreciated for its gorgeous building and tasteful decor.
Dog Friendly
Aloft by Marriott Liverpool is a notable choice for travelers looking for dog-friendly accommodations. From welcoming pets with open arms to providing specific amenities like dog beds and extra bedding, the hotel ensures that canine guests feel as pampered as their human counterparts. Guests frequently mentioned the hotel's warm and accommodating staff, who are particularly attentive to dogs, often fussing over them and making them feel special. The dog-friendly rooms and facilities further contribute to a pleasant stay for guests and their furry companions. While there are some mentions of inconsistencies regarding the dog policy, the overall consensus highlights that dogs are very welcome and well-treated at the hotel.
FAQ
No, Aloft by Marriott Liverpool doesn't have any pool.
No, a spa isn't available at Aloft by Marriott Liverpool.
Yes, Aloft by Marriott Liverpool welcomes dogs.
No, parking facilities aren't available at Aloft by Marriott Liverpool.
