Atlantic Tower Hotel Liverpool By Sunday
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsAtlantic Tower Hotel Liverpool By Sunday receives frequent commendation for its prime location, sitting conveniently near the town center, which grants easy access to attractions such as the waterfront, Albert Dock and Liverpool One. Guests appreciate the hotel's proximity to notable landmarks like the Liver Building and Pier Head and its stunning views of the Mersey River and historical surroundings. Situated ideally for exploring Liverpool on foot, the hotel's central position enhances its appeal.
Breakfast at the hotel is broadly praised, offering a range of quality and varied options which guests find delicious and sufficient to kickstart their day. The well-organized layout, friendly and helpful staff, combined with the breakfast room's river views, contribute positively to the experience, though there are occasional criticisms regarding the cost, food replenishment and service during peak times.
Dinner experiences are mixed with some guests enjoying specific dishes like pizzas at the bar area and the terrace bar. However, the limited menu and variable food quality, along with service delays and operational challenges, point to areas needing improvement. Guests frequently report dissatisfaction with the limited offerings and the restaurant's periodic closure or restricted hours.
The rooms at Atlantic Tower Hotel Liverpool By Sunday are often highlighted for their stunning river views, comfortable beds and modern decor. While some rooms are spacious and well-maintained, others are deemed cramped or in need of refurbishment. Issues such as noise levels, cleanliness and functional problems like broken fixtures are noted, suggesting a need for consistent upkeep and modernization.
Cleanliness reviews are mixed; many guests find the rooms clean and comfortable with daily clean towels enhancing their stay. However, several guests report issues like dirty windows, stained carpets and uncleaned bathrooms. The hotel's decor and maintenance also receive criticism, indicating a need for improved housekeeping and overall upkeep.
Staff at the hotel consistently receive high praise for their friendliness and helpfulness with guests often commending the polite and professional nature of the receptionists, bar staff and restaurant personnel. Despite a few negative interactions, the positive experiences significantly contribute to a welcoming environment.
The hotel's free WiFi receives mixed reviews; while some guests find it quick and easy to connect, others report slow and inconsistent signals, particularly on certain floors. Connectivity issues remain a notable concern for many visitors.
Parking at the hotel is generally considered convenient and well-priced, though issues such as confusing directions, limited availability and higher than expected fees are noted by some guests. Despite these challenges, the parking facilities are appreciated by many.
For families, the hotel offers a supportive environment with amenities catering to their needs. However, room size and preparation issues, such as uncomfortable pull-out beds and inadequately equipped cots, indicate areas for improvement. Additionally, cleanliness and room preparation occasionally fall short, affecting the family experience.
Situated close to Liverpool’s vibrant nightlife, the hotel’s central location is ideal for those looking to explore the city’s bars, clubs and restaurants. However, the lively atmosphere can result in noise disturbances late at night, which might impact light sleepers.
Finally, the hotel's beds receive generally favorable reviews for comfort, described as spacious and clean by many guests. Although some occasional criticisms regarding firmness or uncomfortable pillows are noted, the overall consensus is positive, highlighting the quality of rest provided.
In summary, Atlantic Tower Hotel Liverpool By Sunday is celebrated for its outstanding location, friendly staff and comfortable accommodations, though it would benefit from enhanced cleanliness, room upkeep and dining service improvements to meet guest expectations more consistently.
Categories
Breakfast at the hotel is broadly praised, offering a range of quality and varied options which guests find delicious and sufficient to kickstart their day. The well-organized layout, friendly and helpful staff, combined with the breakfast room's river views, contribute positively to the experience, though there are occasional criticisms regarding the cost, food replenishment and service during peak times.
Dinner experiences are mixed with some guests enjoying specific dishes like pizzas at the bar area and the terrace bar. However, the limited menu and variable food quality, along with service delays and operational challenges, point to areas needing improvement. Guests frequently report dissatisfaction with the limited offerings and the restaurant's periodic closure or restricted hours.
The rooms at Atlantic Tower Hotel Liverpool By Sunday are often highlighted for their stunning river views, comfortable beds and modern decor. While some rooms are spacious and well-maintained, others are deemed cramped or in need of refurbishment. Issues such as noise levels, cleanliness and functional problems like broken fixtures are noted, suggesting a need for consistent upkeep and modernization.
Cleanliness reviews are mixed; many guests find the rooms clean and comfortable with daily clean towels enhancing their stay. However, several guests report issues like dirty windows, stained carpets and uncleaned bathrooms. The hotel's decor and maintenance also receive criticism, indicating a need for improved housekeeping and overall upkeep.
Staff at the hotel consistently receive high praise for their friendliness and helpfulness with guests often commending the polite and professional nature of the receptionists, bar staff and restaurant personnel. Despite a few negative interactions, the positive experiences significantly contribute to a welcoming environment.
The hotel's free WiFi receives mixed reviews; while some guests find it quick and easy to connect, others report slow and inconsistent signals, particularly on certain floors. Connectivity issues remain a notable concern for many visitors.
Parking at the hotel is generally considered convenient and well-priced, though issues such as confusing directions, limited availability and higher than expected fees are noted by some guests. Despite these challenges, the parking facilities are appreciated by many.
For families, the hotel offers a supportive environment with amenities catering to their needs. However, room size and preparation issues, such as uncomfortable pull-out beds and inadequately equipped cots, indicate areas for improvement. Additionally, cleanliness and room preparation occasionally fall short, affecting the family experience.
Situated close to Liverpool’s vibrant nightlife, the hotel’s central location is ideal for those looking to explore the city’s bars, clubs and restaurants. However, the lively atmosphere can result in noise disturbances late at night, which might impact light sleepers.
Finally, the hotel's beds receive generally favorable reviews for comfort, described as spacious and clean by many guests. Although some occasional criticisms regarding firmness or uncomfortable pillows are noted, the overall consensus is positive, highlighting the quality of rest provided.
In summary, Atlantic Tower Hotel Liverpool By Sunday is celebrated for its outstanding location, friendly staff and comfortable accommodations, though it would benefit from enhanced cleanliness, room upkeep and dining service improvements to meet guest expectations more consistently.
Hotel for Honeymoon
Offering waterfront views, this hotel provides a picturesque setting for a romantic break. Its location near Chapel Street allows easy access to the city centre and docks.
Family Friendly Hotel
This hotel is a popular choice for families visiting Liverpool. Its central location provides easy access to family-friendly attractions.
Dog Friendly Hotel
This hotel is pet-friendly and aims to make pets feel at home. It offers numerous amenities to ensure a comfortable stay for both owners and their pets.
Hotel near Nightlife Spots
Located on Chapel Street, Mercure Liverpool Atlantic Tower Hotel is centrally positioned, providing reasonable access to Liverpool's nightlife. The hotel is located close to the main nightlife hub.
Business Hotel
The Mercure Liverpool Atlantic Tower Hotel offers a range of business facilities, including meeting rooms and a dedicated business center. Its location in the city center makes it a practical choice for business travelers.
Accessible Hotel
This hotel offers wheelchair accessibility throughout its grounds and has bedrooms with en suite bathrooms suitable for guests who use a wheelchair. There is level access to the entrance, reception, public toilet, lounge, and bar. Designated parking for guests with disabilities is available.
4-Star Hotel
The Mercure Liverpool Atlantic Tower Hotel offers stunning views of the Liver Building. It's well-located and provides comfortable accommodations.
Romantic Hotel
Hotel with Parking
Guest Reviews
The Atlantic Tower Hotel Liverpool By Sunday is consistently praised for its excellent location. Situated conveniently near the town center, it offers easy access to numerous attractions, including the waterfront, Albert Dock and Liverpool One. Guests appreciate the proximity to various landmarks such as the Liver Building, Pier Head and the Titanic memorial, as well as the nearby museums, restaurants and bars. The hotel's central position allows visitors to explore the city on foot with the docklands, shopping areas and nightlife all within a short walking distance. Additionally, the hotel provides stunning views of the Mersey River and the surrounding historical buildings. Many guests commend the location for its convenience and accessibility, making it an ideal base for exploring Liverpool.
The Atlantic Tower Hotel Liverpool By Sunday breakfast experience elicits a broad spectrum of guest opinions, leaning predominantly towards positive feedback. Guests frequently highlight the quality and variety of breakfast options, describing the selections as great, delicious and sufficient to start the day. Many appreciated the well-organized layout and the consistently friendly and helpful staff. The breakfast room with its lovely views of the river, adds to the pleasant dining experience for many.
However, there are a few consistent critiques. Some guests felt that the breakfast was overpriced with a few expecting higher quality for the cost. Issues such as slow food replenishment, cold dishes and insufficient cooking were noted by several guests. The breakfast service was occasionally described as chaotic, especially during peak times, causing delays and queueing.
Despite these occasional shortcomings, the general consensus is that the breakfast at the Atlantic Tower Hotel Liverpool By Sunday is satisfying with ample choices catering to different preferences, whether continental or traditional full English. For many, the breakfast experience, combined with the hotel's excellent location and friendly staff, contributes positively to their overall stay.
The dinner experience at the Atlantic Tower Hotel Liverpool By Sunday garners mixed reactions from guests. Positively, some visitors enjoyed tasty pizzas in the bar area and commended specific dishes like the best steak and ale pie ever. The terrace bar received praise for its good dinner and some guests appreciated thoughtful touches such as birthday messages.
However, there are numerous areas for improvement. Many guests were disappointed with the limited dinner menu, which often offered just pizzas, pastas or options served with chips. The availability and quality of food in the restaurant were concerning with mentions of cold or unappetizing meals and poor food quality. Service issues were noted with slow bar staff and delayed meal delivery being common complaints.
The hotel's dining facilities also faced operational challenges; the restaurant was frequently closed or operating with limited menus, sometimes due to private events. Bar service was inconsistent with closures or restricted hours reported. Additionally, the cost of drinks and meals was considered high by several guests.
While some enjoyed their meals, the overall sentiment suggests that the hotel could enhance its dining offerings, both in variety and quality and improve its service to meet guest expectations more consistently.
At the Atlantic Tower Hotel Liverpool By Sunday, guests frequently highlight both stunning river views and a central location that makes it convenient to explore local attractions. Many visitors enjoy comfortable and reasonably clean rooms, some of which offer amenities such as good-sized beds, en-suite showers and modern decor. Rooms often feature amazing views of the Mersey River and the Liver Building, which can be a significant draw.
However, the rooms do come with a mix of issues. Some guests find them spacious, while others deem them cramped or dated, noting that they could benefit from refurbishment and better maintenance. Noise levels can be problematic due to thin walls and certain rooms have issues with cleanliness and minor functional problems like non-working TVs, air conditioning and broken fixtures. Additionally, bathrooms in many rooms are reported to be quite small and in need of deep cleaning or updates.
The hotel itself feels a bit dated to some with worn-out décor and tired-looking hallways. Despite this, guests appreciate the hotel's large rooms and the exceptional views they offer. Staff service is generally praised, though there were occasional communication and housekeeping lapses.
All in all, while the Mercure Liverpool Atlantic Tower boasts an excellent location and fantastic views, it would benefit significantly from a more consistent standard of room upkeep and modernization.
Guest reviews of the beds at the Atlantic Tower Hotel Liverpool By Sunday present a mixed but generally favorable picture. Many guests have highlighted the comfort of the beds, often describing them as very comfy or extremely comfortable. Words like comfortable, spacious and clean are frequently mentioned, indicating that guests value the quality and upkeep of the bedding.
The beds are also consistently noted for their generous size with some guests describing them as massive or huge, adding to the overall comfort. Pillows have been mostly praised for their comfort, though a few reviewers found them to be hard or lumpy.
However, not all experiences were positive. A number of guests found the beds too firm or even compared them to sleeping on a brick, which detracted from their overall experience. Sofa beds, in particular, received criticism for being uncomfortable. A few guests also mentioned issues with cleanliness and bedding quality, such as stains on bed covers and noisy or hard mattresses.
Despite these drawbacks, the recurring theme of comfortable and spacious beds suggests that most visitors found their sleeping arrangements satisfactory.
The Atlantic Tower Hotel Liverpool By Sunday offers a mixed experience when it comes to cleanliness. On the positive side, many guests found their rooms to be clean, comfortable and well-lit with clean towels provided daily. The hotel itself was often described as clean and tidy, contributing to an overall pleasant environment for visitors. Additionally, some guests appreciated the hotel’s excellent housekeeping and the lovely views over the Liver building.
However, there were significant criticisms regarding the cleanliness and maintenance of both the guest rooms and public areas. Numerous reviews mentioned issues such as dirty windows, stained carpets, dusty surfaces and mouldy bathrooms. The lack of thorough cleaning was a recurring theme with some guests finding rooms that had not been vacuumed properly, dirty glasses and mugs and uncleaned bathrooms with stains and hair. Condensation on windows, dirty quilts and cobwebs were also noted. The hotel’s decor seemed outdated and worn and some rooms had issues like broken fixtures and faulty ventilation systems.
In summary, while the Atlantic Tower Hotel Liverpool By Sunday has its merits in terms of location and general comfort, improvements are needed in both housekeeping and overall maintenance to meet the cleanliness standards expected by its guests.
The Atlantic Tower Hotel Liverpool By Sunday consistently receives high praise for its staff's friendliness and helpfulness. Reviews highlight that the team is generally amiable with many mentioning the welcoming and supportive nature of the receptionists, bar staff and restaurant personnel. Numerous guests appreciated the staff's willingness to assist with various needs, from catering to dietary restrictions to efficiently handling room changes and resolving issues. The politeness, professionalism and courteous demeanor of the staff significantly enhance the guest experience.
While there are some mentions of negative interactions, such as instances where staff seemed disinterested or receptionists were perceived as rude, these are outweighed by the majority of positive experiences. Guests often describe the staff as fantastic, outstanding and extremely accommodating. Furthermore, the hotel's dog-friendly policy and the staff's attentiveness to both human and canine guests are often noted as bonus features.
Overall, despite a few isolated negative comments, the staff at Atlantic Tower Hotel Liverpool By Sunday are commended for their helpful, kind and friendly nature, contributing to a pleasant and welcoming environment for all visitors.
When it comes to the WiFi at Atlantic Tower Hotel Liverpool By Sunday, guest experiences have been mixed. Some visitors appreciated the free WiFi available in each room and found it quick and easy to connect to. Those who reviewed favorably mentioned that the WiFi worked well and was good in their rooms.
However, many encounters with the WiFi were less positive. Several guests reported slow and inconsistent signals, particularly on the 3rd floor, along with broader connectivity issues within the hotel. There were consistent complaints about the WiFi being poor or completely unavailable at times. Despite reporting these problems to reception, guests often felt that their issues were not adequately addressed.
Overall, while some found the WiFi satisfactory, there were notable instances of connectivity challenges that detracted from the experience for others.
The Atlantic Tower Hotel Liverpool By Sunday offers parking options, including nearby and offsite facilities, which are generally considered convenient and well-located. Many guests appreciated the availability of parking and found it suitably priced compared to typical city center rates. Some visitors noted the hotel’s strategic location with parking close to Liverpool’s main attractions.
However, the parking situation is not without its challenges. Confusing directions and limited availability can cause frustration. A few guests found the parking fees to be higher than expected and were disappointed by the lack of clear signage. On occasion, the car park was full, requiring guests to find alternative parking options nearby, such as NCP car parks.
For those with specific needs, disabled parking is available, but reservations are not possible. Despite some issues, many guests found the parking facilities to be a valued amenity at the hotel.
Atlantic Tower Hotel Liverpool By Sunday offers a mixed experience for families. While the hotel is undeniably family-friendly, featuring amenities and rooms catered to families, there are notable areas for improvement.
The hotel is bustling with families and supports a family-centric environment. Deluxe family rooms are available and the hotel's approach to family travel is generally well-received, making it a good choice for a family trip. A standout feature is the breakfast, which has a variety of choices that appeal to children.
However, the room size has been a common critique. Some family rooms are described as large, but others have been noted as very small and insufficient for family needs. Specific issues include uncomfortable pull-out beds and poorly equipped travel cots. Additionally, room cleanliness and preparation sometimes fell short with unprepared sofa beds and a lack of padding for cots, leading to makeshift solutions with towels and robes.
The ambiance can be lively with children running around the corridors and the hotel also caters well to pets, adding to its family-friendly credentials. Despite these issues, many families have found their stay enjoyable and the hotel a worthwhile option for travelling with kids.
Nestled in a lively neighborhood and right in the middle of everything, Atlantic Tower Hotel Liverpool By Sunday boasts a great central location for exploring the city’s vibrant nightlife. With Matthew Street and its nightlife just a stone's throw away, the hotel offers easy access to a plethora of bars, clubs and restaurants, making it an ideal choice for party enthusiasts and social butterflies. Located merely a 10-minute stroll from the main bars and clubs, guests find the convenience of late-night outings hard to beat.
The proximity to key spots such as Liverpool One shopping center and the docks adds to its allure for those looking to balance nightlife with some daytime activities like sightseeing and shopping.
However, potential guests should note that the hotel can be quite noisy at night due to the lively atmosphere and the return of other guests from their nights out. While its central location brings you close to the action, it also entails some noise, especially on busier nights. Some guests have mentioned the hotel becoming loud late at night, though it remains slightly removed for those who might prefer a bit more tranquility.
For those looking to enjoy a nightcap after a meal out, the area around the hotel provides ample options, although the hotel bar itself may not meet every guest's expectations. Despite some noise concerns, the Atlantic Tower Hotel Liverpool By Sunday remains a favored spot for its excellent location, bringing you close to the city's buzzing nightlife while still offering quiet retreat possibilities. If careful planning is involved, it's possible to enjoy both the vibrant night scenes and some peaceful downtime.
Atlantic Tower Hotel Liverpool By Sunday is often described as falling short of its advertised four-star rating. While some guests found it provided a decent stay, many felt the facilities and services did not meet the expected standards for a hotel of this category. Common critiques include the hotel’s tired and dated appearance with areas looking shabby and in need of better cleaning and maintenance. Specific mentions suggest that parts of the hotel felt more aligned with a three-star rating or even a two-star in some opinions.
However, a few guests noted good value for the price, indicating satisfaction for shorter stays, particularly for visitors spending most of their time exploring the city. Despite some acknowledgments of a modern look, the overall consensus points to a need for improvements to justify the four-star status. Consistency in meeting four-star standards across various services and amenities seems to be a recurring issue with some expressing disappointment in the experience relative to their expectations.
Situated in an excellent location, Atlantic Tower Hotel Liverpool By Sunday caters well to business travelers. The hotel's proximity to the city center and local places makes it a convenient choice for business trips. The staff receive commendations for their attentiveness to business guests' needs and the overall atmosphere is noted as quiet and conducive to work.
Facilities such as large rooms, conference rooms and well-equipped meeting rooms enhance the suitability of the hotel for business functions and conferences. While some reviews mention the lack of a dedicated business center, the available amenities, including a coffee pod machine in the rooms and quiet nights, contribute positively to the business travel experience.
However, there are a few areas noted for improvement. Some guests felt the hotel's appearance was somewhat dated and did not meet the expected four-star standards. Additionally, consistent lift congestion and the absence of housekeeping services due to COVID restrictions were highlighted. Despite these points, the overall impression is that Atlantic Tower Hotel Liverpool By Sunday is a good choice for business stays, offering excellent facilities and a strategic location for easy access to key city spots.
Mercure Liverpool Atlantic Tower Hotel offers a generally favorable experience for guests with disabilities, though it has areas that could benefit from improvement. Reviews commend the hotel for its handy disabled parking options and efficient taxi service, which make accessing the hotel straightforward. The hotel's location is repeatedly praised for being close to various attractions and amenities, adding to its convenience for all travelers.
Regarding the hotel's interior, there are positive mentions of accessible rooms that facilitate easy wheelchair access. The presence of ramps at the entrance and available lifts also contribute to the hotel's accessibility. However, there are some reported issues, such as the need for better ramps and grab rails and inconsistencies with the functionality of the lifts. Some guests also found the stairwells challenging and the bathroom facilities in accessible rooms to be less user-friendly with the bath height being a particular concern.
While the hotel's accessible car park and secure disabled parking spaces are appreciated, they are sometimes noted to be less conveniently located than advertised. Additionally, ongoing building works were cited as causing occasional accessibility inconveniences.
Overall, while the Mercure Liverpool Atlantic Tower Hotel covers many accessibility bases and is conveniently located, there are some components that could be enhanced to better cater to guests with disabilities.
The Atlantic Tower Hotel Liverpool By Sunday seems to provide a satisfying and delightful experience for couples celebrating special occasions, such as honeymoons and wedding anniversaries. While there are no extensive mentions of specific honeymoon packages, guests who booked a honeymoon room appreciated the lovely decor and pleasing atmosphere. The view from the rooms is highlighted as a positive factor, contributing to a memorable stay. Celebrations like a 5th wedding anniversary were noted as perfect, suggesting that the hotel provides a romantic and enjoyable experience for couples looking to mark special moments together.
Atlantic Tower Hotel Liverpool By Sunday is an appealing choice for couples seeking a romantic getaway. Many guests have appreciated the stunning views of the River Mersey and the Liver Building from their rooms, describing them as amazing and romantic. The atmosphere and proximity to scenic landmarks contribute to a serene and intimate setting, making it particularly suitable for couples.
Guests have noted that the rooms are comfortable and great for a romantic stay. For couples looking for a peaceful retreat, the hotel offers a quiet and couples-friendly environment. The romantic vibe and atmosphere are often highlighted in reviews with specific mentions of perfect Valentine’s nights and romantic escapes.
However, there were a few mentions of dissatisfaction with the romantic packages offered by the hotel with guests noting a lack of expected amenities like chocolates and rose petals. Despite this, the overall sentiment remains positive, making it a solid option for a romantic weekend or a quiet, intimate escape with a significant other.
'Atlantic Tower Hotel Liverpool By Sunday' has garnered mixed reviews regarding its dog-friendly facilities. Guests have observed that the hotel allows dogs and fosters a generally dog-friendly environment with some noting the presence of other dogs and a dog-friendly bar. It appears that while the hotel is accommodating to dogs, there are limitations, such as no allocated spaces to eat with dogs and restrictions on leaving them alone in the rooms and the dining area. However, there have been some complaints about noise from dogs barking in neighboring rooms, indicating a need for better management of dog-related disturbances. While the hotel is friendly towards dogs, it lacks specific facilities and amenities dedicated to pets, which some guests found disappointing. Overall, the hotel’s dog-friendly policy makes it a good choice for dog owners, but improvements could enhance the experience.
Location Show Map
Location
Breakfast
However, there are a few consistent critiques. Some guests felt that the breakfast was overpriced with a few expecting higher quality for the cost. Issues such as slow food replenishment, cold dishes and insufficient cooking were noted by several guests. The breakfast service was occasionally described as chaotic, especially during peak times, causing delays and queueing.
Despite these occasional shortcomings, the general consensus is that the breakfast at the Atlantic Tower Hotel Liverpool By Sunday is satisfying with ample choices catering to different preferences, whether continental or traditional full English. For many, the breakfast experience, combined with the hotel's excellent location and friendly staff, contributes positively to their overall stay.
Dinner
However, there are numerous areas for improvement. Many guests were disappointed with the limited dinner menu, which often offered just pizzas, pastas or options served with chips. The availability and quality of food in the restaurant were concerning with mentions of cold or unappetizing meals and poor food quality. Service issues were noted with slow bar staff and delayed meal delivery being common complaints.
The hotel's dining facilities also faced operational challenges; the restaurant was frequently closed or operating with limited menus, sometimes due to private events. Bar service was inconsistent with closures or restricted hours reported. Additionally, the cost of drinks and meals was considered high by several guests.
While some enjoyed their meals, the overall sentiment suggests that the hotel could enhance its dining offerings, both in variety and quality and improve its service to meet guest expectations more consistently.
Rooms
However, the rooms do come with a mix of issues. Some guests find them spacious, while others deem them cramped or dated, noting that they could benefit from refurbishment and better maintenance. Noise levels can be problematic due to thin walls and certain rooms have issues with cleanliness and minor functional problems like non-working TVs, air conditioning and broken fixtures. Additionally, bathrooms in many rooms are reported to be quite small and in need of deep cleaning or updates.
The hotel itself feels a bit dated to some with worn-out décor and tired-looking hallways. Despite this, guests appreciate the hotel's large rooms and the exceptional views they offer. Staff service is generally praised, though there were occasional communication and housekeeping lapses.
All in all, while the Mercure Liverpool Atlantic Tower boasts an excellent location and fantastic views, it would benefit significantly from a more consistent standard of room upkeep and modernization.
Beds
The beds are also consistently noted for their generous size with some guests describing them as massive or huge, adding to the overall comfort. Pillows have been mostly praised for their comfort, though a few reviewers found them to be hard or lumpy.
However, not all experiences were positive. A number of guests found the beds too firm or even compared them to sleeping on a brick, which detracted from their overall experience. Sofa beds, in particular, received criticism for being uncomfortable. A few guests also mentioned issues with cleanliness and bedding quality, such as stains on bed covers and noisy or hard mattresses.
Despite these drawbacks, the recurring theme of comfortable and spacious beds suggests that most visitors found their sleeping arrangements satisfactory.
Cleanliness
However, there were significant criticisms regarding the cleanliness and maintenance of both the guest rooms and public areas. Numerous reviews mentioned issues such as dirty windows, stained carpets, dusty surfaces and mouldy bathrooms. The lack of thorough cleaning was a recurring theme with some guests finding rooms that had not been vacuumed properly, dirty glasses and mugs and uncleaned bathrooms with stains and hair. Condensation on windows, dirty quilts and cobwebs were also noted. The hotel’s decor seemed outdated and worn and some rooms had issues like broken fixtures and faulty ventilation systems.
In summary, while the Atlantic Tower Hotel Liverpool By Sunday has its merits in terms of location and general comfort, improvements are needed in both housekeeping and overall maintenance to meet the cleanliness standards expected by its guests.
Staff
While there are some mentions of negative interactions, such as instances where staff seemed disinterested or receptionists were perceived as rude, these are outweighed by the majority of positive experiences. Guests often describe the staff as fantastic, outstanding and extremely accommodating. Furthermore, the hotel's dog-friendly policy and the staff's attentiveness to both human and canine guests are often noted as bonus features.
Overall, despite a few isolated negative comments, the staff at Atlantic Tower Hotel Liverpool By Sunday are commended for their helpful, kind and friendly nature, contributing to a pleasant and welcoming environment for all visitors.
Wi-Fi
However, many encounters with the WiFi were less positive. Several guests reported slow and inconsistent signals, particularly on the 3rd floor, along with broader connectivity issues within the hotel. There were consistent complaints about the WiFi being poor or completely unavailable at times. Despite reporting these problems to reception, guests often felt that their issues were not adequately addressed.
Overall, while some found the WiFi satisfactory, there were notable instances of connectivity challenges that detracted from the experience for others.
Parking
However, the parking situation is not without its challenges. Confusing directions and limited availability can cause frustration. A few guests found the parking fees to be higher than expected and were disappointed by the lack of clear signage. On occasion, the car park was full, requiring guests to find alternative parking options nearby, such as NCP car parks.
For those with specific needs, disabled parking is available, but reservations are not possible. Despite some issues, many guests found the parking facilities to be a valued amenity at the hotel.
Family
The hotel is bustling with families and supports a family-centric environment. Deluxe family rooms are available and the hotel's approach to family travel is generally well-received, making it a good choice for a family trip. A standout feature is the breakfast, which has a variety of choices that appeal to children.
However, the room size has been a common critique. Some family rooms are described as large, but others have been noted as very small and insufficient for family needs. Specific issues include uncomfortable pull-out beds and poorly equipped travel cots. Additionally, room cleanliness and preparation sometimes fell short with unprepared sofa beds and a lack of padding for cots, leading to makeshift solutions with towels and robes.
The ambiance can be lively with children running around the corridors and the hotel also caters well to pets, adding to its family-friendly credentials. Despite these issues, many families have found their stay enjoyable and the hotel a worthwhile option for travelling with kids.
Nightlife
The proximity to key spots such as Liverpool One shopping center and the docks adds to its allure for those looking to balance nightlife with some daytime activities like sightseeing and shopping.
However, potential guests should note that the hotel can be quite noisy at night due to the lively atmosphere and the return of other guests from their nights out. While its central location brings you close to the action, it also entails some noise, especially on busier nights. Some guests have mentioned the hotel becoming loud late at night, though it remains slightly removed for those who might prefer a bit more tranquility.
For those looking to enjoy a nightcap after a meal out, the area around the hotel provides ample options, although the hotel bar itself may not meet every guest's expectations. Despite some noise concerns, the Atlantic Tower Hotel Liverpool By Sunday remains a favored spot for its excellent location, bringing you close to the city's buzzing nightlife while still offering quiet retreat possibilities. If careful planning is involved, it's possible to enjoy both the vibrant night scenes and some peaceful downtime.
4 Star
However, a few guests noted good value for the price, indicating satisfaction for shorter stays, particularly for visitors spending most of their time exploring the city. Despite some acknowledgments of a modern look, the overall consensus points to a need for improvements to justify the four-star status. Consistency in meeting four-star standards across various services and amenities seems to be a recurring issue with some expressing disappointment in the experience relative to their expectations.
Business
Facilities such as large rooms, conference rooms and well-equipped meeting rooms enhance the suitability of the hotel for business functions and conferences. While some reviews mention the lack of a dedicated business center, the available amenities, including a coffee pod machine in the rooms and quiet nights, contribute positively to the business travel experience.
However, there are a few areas noted for improvement. Some guests felt the hotel's appearance was somewhat dated and did not meet the expected four-star standards. Additionally, consistent lift congestion and the absence of housekeeping services due to COVID restrictions were highlighted. Despite these points, the overall impression is that Atlantic Tower Hotel Liverpool By Sunday is a good choice for business stays, offering excellent facilities and a strategic location for easy access to key city spots.
Accessible
Regarding the hotel's interior, there are positive mentions of accessible rooms that facilitate easy wheelchair access. The presence of ramps at the entrance and available lifts also contribute to the hotel's accessibility. However, there are some reported issues, such as the need for better ramps and grab rails and inconsistencies with the functionality of the lifts. Some guests also found the stairwells challenging and the bathroom facilities in accessible rooms to be less user-friendly with the bath height being a particular concern.
While the hotel's accessible car park and secure disabled parking spaces are appreciated, they are sometimes noted to be less conveniently located than advertised. Additionally, ongoing building works were cited as causing occasional accessibility inconveniences.
Overall, while the Mercure Liverpool Atlantic Tower Hotel covers many accessibility bases and is conveniently located, there are some components that could be enhanced to better cater to guests with disabilities.
Honeymoon
Romantic
Guests have noted that the rooms are comfortable and great for a romantic stay. For couples looking for a peaceful retreat, the hotel offers a quiet and couples-friendly environment. The romantic vibe and atmosphere are often highlighted in reviews with specific mentions of perfect Valentine’s nights and romantic escapes.
However, there were a few mentions of dissatisfaction with the romantic packages offered by the hotel with guests noting a lack of expected amenities like chocolates and rose petals. Despite this, the overall sentiment remains positive, making it a solid option for a romantic weekend or a quiet, intimate escape with a significant other.
Dog Friendly
No, Atlantic Tower Hotel Liverpool By Sunday doesn't have any pool.
No, a spa isn't available at Atlantic Tower Hotel Liverpool By Sunday.
Yes, Atlantic Tower Hotel Liverpool By Sunday welcomes dogs.
Yes, parking facilities are available at Atlantic Tower Hotel Liverpool By Sunday.
No, Atlantic Tower Hotel Liverpool By Sunday doesn't have a gym.
Location Show Map
More Options
